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NEWS

What is a Recruitment Agency?

A recruitment agency is a enterprise contracted by an employer to help with its recruiting needs. Recruitment Companies find employment agency to fill all kinds of jobs, from recruitment to casual staffing in a number of career fields. Whether a business needs a Call Center full time, call center part-time, call center contractor or a customer service officer staff, a recruitment agency can source the right talent. Recruitment Agency tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 3 million people are employed by staff agency, and recruitment agency hire 8 million temp staff every year.

Function of a Recruitment Companies

Recruitment Agency not only bring expertise to the employment process but they remove the time and administration work out of the recruiting process. Hiring a worker can cost 8 to 20 percent of the role’s salary and take 29 to 43 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the businesses.

If a enterprises needs recruitment, it uses a recruitment agency. Recruitment Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and recruitment agency are a good fit.

For job seekers, an staff agency can be the ticket to getting that full-time call centre solution or telemarketing role. Recruiters can open doors to positions that may not be easy to find on your own. Staffing Agency allow you to try out different operations and industries, whether you are looking for temporary, contract, permanent or part-time roles.

In order to register with or work with a recruitment company, you'll have to do one or more the following steps:

  1. Find and register with one or more recruitment agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the recruitment agency will be the ones hiring you. When a temporary position is a match for you, the recruitment agency will call you to tell you about the position and arrange the assignment. If you don't hear from a recruitment agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the employment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Recruitment Agency charge fees to businesses. For candidates it is free to register and there is no charges if placed by a recruitment agency into a new job.


It is always interesting to learn something new, particularly about an industry that such a significant impact on your call centre solution career or employment process. At Staffing we try to regularly publish articles on the latest employment trends and strive to continually improve our own hiring service delivery. We have a database of over 240,000 candidates and an extended network of referal partners. Not only do we feel confident we can delivery a great call centre solution solutions to Organisations, candidates also benefit from a range of CareerController.com tools and the knowledge that 4 has a large client base actively wanting to hire the best customer service, call centre solution or telemarketing talent available in and around 1. Why not register for work or contact 4 for some amazing Call Centre Solution candidates. Our experienced Australia recruitment consultants can help you. With roles involving , appointment setting companies, 6, appointment setting companies, or call center hiring we may have your dream job.

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