Recruitment Costs in Australia

According to recruitment agency Addeco, the average cost of hiring call centre staff, telemarketing or customer service staff is around $7,000. Included in these costs are getting the hiring decision wrong, onboarding and even lost knowledge.

In trying to reduce the hiring costs and make the right hiring decision, The Age reported in February 2020 that most businesses consider factors such as (1) skill set, (2) personality compatibility, (3) education and credentials, (4) work experience, (5) attitude towards change and continual learning and (6) career aspirations when hiring the right candidate.

Staffing has built a reputation for great call centre staff and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 5 and 9 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such organisations as Chandler Macleod, Randstad, Hays, Manpower and Programmed.

We offer a full recruitment service nationally, including call centre staff and customer service, however you may have found Staffing services via range of other terms (e.g. australia support analyst candidate recruitment in australia, support specialist agencies in australia aus, support specialist recruiting, support specialist staffing agency in australia, australia help desk recruitment companies, australia support consultant recruitment agency) and industry acronyms.


The career journey lasts a lifetime with most people repeating the cycle of seeking new employment 7 to 16 times over their lifetime. At Staffing we are committed to providing you with career advice and resources to assist you in this journey. We hope you found this article of interest, and that is assists you in your search for the perfect job, whether it be Call Centre Staff jobs, a Telemarketing career or Customer Service role. Our Australia team of employment specialists are consistently recognised in the top 9 recruitment agencies nationally. If you are a job seeker then click on the Find Work button to upload your resume and be matched to Staffing's job database, including 1 roles in Australia. Alternatively, if you are an Employer then call us today to discover how we can help turn your support specialist staffing agency in australia, australia help desk recruitment companies or support specialist recruiting enterprise's hiring needs into a Staffing solution!

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