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Call Centre Team Leaders Jobs In Melbourne

NOW DISPLAYING 20 of 45 Call Centre Team Leaders JOBS

Call Centre Representative

Accor Vacation Club is one of Australia and New Zealands leading holiday and lifestyle programs. Members of the Club enjoy a high degree of holiday flexibility in quality AccorHotels and enjoy wonderful holiday destinations throughout Australia, New Zealand and Indonesia Are you passionate about travel, then youll have no problems selling Holidays of a Lifetime An opportunity has become available within the Marketing Department to join the Call Centre team based Robina. This is a pivotal role for the business as you will be the first point of contact for potential new Accor Vacation Club members. The role Call centre environment, predominately outbound calls Achievable but challenging sales targets Be rewarded for performance, opportunity to earn bonuses and other incentives Monday “ Friday, 2-7pm working roster All you need is Ability to communicate effectively over the phone Punctual, reliable and proactive work ethic Positive attitude Driven and motivated to succeed Available to work Monday “ Friday, 2-7pm It keeps getting better, theres benefits too Discounted accommodation travel worldwide Focus on succession genuine opportunities to progress your career with a global company A close knit fun company culture We encourage Aboriginal and Torres Strait Islander peoples to apply for this role.

location Gold Coast QLD 4226, Australia

Call Center/Inside Sales Floor Manager

Advance your career with SalesPond We are a vibrant and energetic company that is growing FAST. Who we are A fast-growing organization providing outsourced sales and marketing solutions to some of the best IT and software companies in the world. Due to continued growth from high client demand and industry development, we are looking for an experienced Sales Development Representative to join our busy, professional team in our Sydney office. We pride ourselves in being the worlds best Sales Development team and collaborate with some of the top players of the industry, covering all of Asia Pacific. Our approach is to deliver best-practices, using cutting edge technology to make selling easy and fun Come join our team to learn relevant life-long skills from a world-class team The benefits are Great development and career opportunities Generous weekly commissions and long term achievement incentives Learning training opportunities Rewarding culture, fun team events and team building activities. Growth travel opportunities with the business and beyond (Sydney, Jakarta, Singapore, Seoul, Tokyo, Bangalore) Your role will be Working with our team to ensure best practise and maximize conversion rate in qualifying prospects over the phone and to present opportunities to our clients Lead by example through best-practises Work towards consistency of high performance Generate leads and set up meetings for clients Manage contact databases Execute outbound calls Participate in career development training Our high-performers Enjoy talking to new people and identifying their needs Can keep themselves motivated while working under pressure Strive in a reward-for-performance and playfully competitive environment Are supportive and encouraging to the team to maximize performance potential. Must-haves Min 3 years of proven experience in an outbound call center or in a sales department Proven experience of leadership in a sales environment Native English speaker Excellent cold calling skills Confidence in utilizing computers and new software A passion for sales and the desire to learn and progress If it sounds like you can swim with the big fish in our pond, send us your CV and cover letter highlighting your motivation, career goals and how you will make a best-fit addition to our team. Thank you in advance for your time and interest in our vacancy.

location NSW 2000, Sydney NSW 2000, Australia

Senior Team Manager - Outbound

Opportunity to be part of an Award-winning industry super fund Crucial leadership role supporting our team and driving operational results Melbourne CBD location, attractive base salary plus 15 superannuation Newly created permanent full-time opportunity About us At Hostplus, we passionately provide our one million members with the best possible service constantly looking for new ways to deliver better value while helping them get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity. The role Reporting to the Service Operations Manager, we currently have an opportunity for a highly experienced Senior Team Manager who is passionate and energetic about providing exceptional operational support to our Service Centre team and taking the next step in their leadership career. You understand business operations and can bring together cross-functional workflows to consistently achieve customer, productivity and strategic objectives. Your genuine passion for assisting members in achieving their retirement goals is essential, as is your organisational agility in leading teams through growth and change. In this role your key duties will include, but not be limited to Developing a high-performance team culture by leading and supporting a group of Senior outbound Service Consultants. Providing superior levels of coaching, mentoring and motivation to our people, to achieve successful outcomes for our members. Ensuring clear compliance and quality frameworks are in place and adhered to at the highest standard, whilst seeking to continuously look for new ways to deliver outstanding customer service. Working closely with the Service Operations Manager to provide operational oversight to the Inbound Service Centre, Driving success both internally as a department and externally with members and employers and being committed to communicating and promoting the Hostplus values across the Service Centre. Developing workforce planning strategies and initiatives, including a learning and development structure that creates and maintains a highly effective and successful team. Managing and coordinating the reward and recognition strategies across the service operations department with a focus on achieving business requirements and engaging staff. To be successful, you will have a proven track record as a successful senior people leader with great examples of how you have lifted performance to a superior level. Ideally, you will hold relevant experience from financial services sector where you have managed and executed quality initiatives, operational projects and process improvements. Experience with workflow systems, such as CRMs, IVRs, Call Recording and Contact Centre Systems is vital in conjunction with excellent facilitation, verbal and written communication skills. You will also have demonstrated operational reporting skills and experience and a minimum of tertiary education. RG146 accreditation would be desirable but is not essential. Our Service Operations Department operates between 8am to 8pm Monday to Friday, therefore you must also be able to work on a rotating roster. Why work at Hostplus Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. Some great benefits we offer 15 superannuation Access to internal financial planning services Flexible salary packaging Excellent EBA conditions, including company-provided annual Christmas leave, extended parental leave and qualification for long service leave at 5 years. If this is the role you have been seeking, apply now to be considered. As an Equal Opportunity Employer, we strongly encourage applications from people of all backgrounds. Please note, we require successful candidates to undertake a national police and bankruptcy check.

location Melbourne VIC 3000, Australia

Media Sales Consultant

Who we are We are news. We are sport. We are lifestyle. We are News Corp Australia. The nations most influential media organisation and the largest publisher across print and digital, News Corp Australia reaches an unduplicated audience of 16 million Australians every month. As well as our famous news and sport brands, we lead the way in fashion, food, health, real estate and parenting. Here youll learn from the best, working across more than 150 household names including The Australian, FOX SPORTS and Together we can grow our business and help shape the future of the media industry. Who you are The thrill of making an impact on the success of a business is in your DNA. Youll grow our database of loyal subscribers by building rapport and understanding the best solution to maximise the potential of every interaction. Target-focused and hungry to make a sale, youll capitalise on each opportunity through acquisition, cross-selling and upselling. As a master communicator with proven sales experience, youre driven to find solutions your customers didnt know they needed. You know our portfolio of brands inside and out, and youre confident in your customer service skills. A tenacious problem solver, youre keen to learn and realise your full career potential. Youre comfortable using a range of computer software and have a typing speed of at least 25 wpm. Challenges never faze you. You thrive in a high-energy, constantly changing environment, and you know youll get out what you put in. Results-driven, client-focused and quick-thinking? We want to hear from you Whats next? Earn sales incentives, gain access to the rewards + program including discounted products, free tickets subscriptions, take advantage of our partnerships with Commbank, Virgin, Apple more This full time role is based in our Bowen Hills office. Theres a lively atmosphere, free parking, coffee on tap, plenty of restaurantscafes nearby and an onsite gym to keep your worklife balance healthy. We offer competitive employee benefits and incentives, a fun, fast-paced working environment, and excellent opportunities for growth and development. To apply or find out more about careers with us, see newscorpaustralia.comcareers.

location Brisbane QLD 4006, Australia

Sales Consultants

About us iSelect is Australias leading destination for personalised comparison and expert advice across insurance, utilities and personal finance products. Our intuitive technology and highly trained staff help our customers to confidently compare and buy from thousands of policies, plans and products. We operate in a growth-orientated, agile and progressive environment that fosters innovation and rewards success. Our staff have high levels of empowerment and accountability which are underpinned by a pragmatic, down-to-earth approach. This is a career progression opportunity to work with a publicly listed organisation. How you fit We are looking for a group of talented and connected people who are genuinely committed to helping our customers make the right call on some of lifes most important financial decisions. What we are looking for Goal focused and passionate people from sales and non-sales backgrounds The ability to problem solve and encourage people to make informed decisions A willingness and ability to learn new skills and respond well to coaching and development A comfortable approach to using multiple and sometimes complex computer systems. What we can offer you A competitive salary plus uncapped commissions Extensive product and industry leading sales skills training South East location with onsite parking (escape the grind of commuting to the city) The ability to move salary bandings based on your monthly results An unrivalled work environment built on a high standard of success and balanced with recognition, team work and fun Supportive and flexible working environment Employee Assistance Program Great company culture with plenty of social events Fresh fruit delivered daily Free lunch on your birthday A fabulous incentives program with monthly prizes and an annual trip away With a new office recently opened and exponential growth forecast, start or continue your sales career with iSelect - well help you get it right. Please note - all applicants will undertake a comprehensive (yet highly insightful) assessment that looks at your sales potential. Successful applicants will also be required to undergo a criminal history check.

location Melbourne VIC 3192, Australia

Inbound Customer Service Consultants

Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry. As a partner with a Global Beverage Brand we have multiple opportunities for energetic, ambitious and motivated Customer Service Consultants to join their busy sales centre in St. Leonards. We are looking for Driven and Ambitious people with a positive and professional outlook. Previous experience in Customer Service and Sales, ideally from a retail or hospitality background will see you hit the ground running in this fast paced environment. We have multiple positions available. Whats in it for you? Build a career with a Global Brand - Limitless career opportunities Work for an organisation that rewards and recognises their employees Regular team incentives and rewards Thrive in this fast paced fun working environment Modern offices close to train station Work for an organisation who values their people - apply with your resume in Word format - we are interviewing immediately. Do not miss out - Apply now

location Sydney NSW 2065, Australia

Customer Service Officer

Fast paced fun client service role for FB wholesaler - central location GENERAL FUNCTIONS TASKS Will be provided in detail at client interview but will include taking customer service calls, entering orders, invoicing and general office duties. High transactional processing ie orders usually contained many and varied product lines on average 100. RELATIONSHIPS AUTHORITY Reports to the Senior Management Team. Has authority and responsibility for the friendly and accurate performance of duties. QUALIFICATIONS EXPERIENCE Preference will be given to people with 6 months or more experience in high transaction orders and a very stable work history. TECHNICAL SKILLSSOFTWARE KNOWLEDGE Microsoft office experience is essential. CLIENT OVERVIEW Large centrally located food and beverage wholesaler within easy access of public transport. 40 hour week.

location Seattle Distribution Center Building B, 6751-6795 E Marginal Way S, Seattle, WA 98108, USA


St John Ambulance Australia (NT) Inc. operates the Territory™s ambulance service. We are the leading provider of First Aid training services and the home of a large Volunteer First Aid network. We are seeking a Quality Assurance Officer (Auditor) to work out of the Joint Emergency Services Communications Centre (JESCC) at Berrimah. The Quality Assurance Officer (Auditor) will ensure the delivery of quality, feedback and support to staff. The Quality Assurance Officer (Auditor) will liaise with operational, technical and system support services as well as other service providers to ensure quality call taking and dispatch process for the effective delivery of services within the Territory wide Emergency Call Centre. We want to hear from you if You have excellent written and interpersonal communication skills. You have experience in emergency ambulance communications or similar experience with coordination of resources within an emergency environment. Demonstrated experience in a continuous improvement processes including the mentoring and development of staff to achieve performance related outcomes. You have EMD and EDQ qualifications. If you feel you have the skills and experience to take on this challenging yet rewarding role, please send us your application. To obtain a position description email Applications close 28th August 2018

location Berrimah NT 0828, Australia

Customer Service Officer - NSW State Government

A large Government department based in Rozelle are looking for a Customer Service Officer to join their team ASAP The position is to receive, record and progress incoming telephone calls in a professional manner. You will be receiving payments, processing receipt requests and generating invoices for clients. The position requires you to use a telephone system , Oracle accounting system and a computer. The initial contract will finish on 13112018 but this is highly likely to be extended. Key Responsibilities Answer incoming telephone calls and ensure all relevant information is obtained and recorded. Act on each call appropriately by answering inquiries or referring calls to the right employees or departments. Assist in the preparation and correction of Reports, data and the collation of statistical information needed, cheques and credit card payments. File documentation relating to account transactions, invoices, correspondence, cash, receipts and banking. You will have Experience in using computerised accounting systems, spreadsheet and word processing applications 3-6 months experience working in a call centre Typing speed of 30 wpm with an accuracy of 98 Understanding of principles and intent of NSW Privacy legislation Experience with delivering a high level of customer service and effective decision making If you would like to be considered for this opportunity, please submit your CV in word format to Siobhan Smith.

location NSW 2000, Sydney NSW 2000, Australia

Dental Bookings Coordinator

About the business Australian Unity has six state of the art Dental Clinics acorss Melbourne. With over 50 years of Dental Experience we ensure the very best in practice and service. About the role We are currently seeking a Dental Bookings Co-ordinator, working 15 hours per week in a permanent part time capacity. You will be responsible for managing the dental appointment bookings and enquiries for existing and potential customers. In this role you will deliver a high level of customer service, with a focus on first call resolution and customer retention. The daily tasks and responsibilities include but are not limited to Providing exceptional customer service, with an understanding of the clients needs and ability to assist them in a timely manner Optimising booking schedule Remaining up to date with new policies and productservice information Effectively managing complaints Benefits and perks Well offer the successful candidate Competitive salary performance incentive bonus Great working environment Ongoing training and support Skills and experience The successful candidates will have Exceptional interpersonal and communication skills A professional phone manner Strong focus on client care and satisfaction A positive and can-do attitude Excellent, solution oriented work ethic Previous contact centre or dentalmedical receptionist experience “ desirable Flexible availability - between 8am “ 6pm Monday to Friday and 8am “ 5pm Saturdays

location Moorabbin Airport Corporation, 66 Bundora Parade, Moorabbin Airport VIC 3194

Customer Service Supervisor

Based at Wagga Wagga Full time position We are PFD Food Services, Australias largest privately owned food service company ( Established in 1943, PFD now has almost 70 branches in metropolitan and regional areas around Australia. We have a broad range of customers such as local restaurants, cafes, hospitals, schools, pubs and clubs The Role The purpose of this role is to effectively supervise the customer service and related administration requirements at our branch. You will need to have great interpersonal skills and be comfortable meeting the daily, weekly and monthly objectives as well as meeting all other customer serviceadmin requirements. Key Responsibilities Supervise Customer Service Representatives and Customer Service requirements Maintain and develop customer service relationships Respond to phone customers in an efficient and courteous manner Respond to customer requirements and Branch issues Liaise with Branch manager and Food Service specialists to ensure any customer complaints are rectified Oversee and maximise sales techniques and initiatives Help coordinate rosters and staff to work in with peak business requirements and annual leave periods Key Competencies, Skills and Qualifications Must have Customer Service Team Leader Supervisory experience Well versed with customer service, telesales and administration processes Attention to detail Great communication and organisational skills Good interpersonal skills Computer literate with knowledge of MFG Pro Good Product knowledge Capable of working under pressure in a team environment Show initiative and a positive attitude What PFD is Offering the Successful Candidate We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Please submit your application (cover letter and resume) via the apply now link below As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With ChildrenVulnerable Groups Check, Licence ValidationDemerit Point Check. Please note We do not accept unsolicited CVs from Recruitment agencies third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to Line Managers. PFD Food Services is an Equal Employment Opportunity employer

location New South Wales 2650, Australia

Member Retention Consultant

Picture yourself surrounded by quality wine and working in a positive team environment with happy like-minded friends, celebrating success, like no other workplace We are looking for amazing problem solvers to join our small, highly specialized member engagement team in our Newcastle Office. Who are you? Highly effective communication with amazing problem solving skills Strong emotional intelligence, resilience and positive attitude Team player, with the ability to work autonomously in environments that foster respect and fun Have a strong result orientation with a commitment to achieving personal and team goals. Have a love and appreciation of Australian Wine What the role involves High achievement of sales and service targets, ideally in a retention environment High level of customer service Multitasking and working through problems and providing solutions Building rapport and engage with members quickly and professionally Identifying opportunities to increase value to customers Our team enjoys A rewarding (and uncapped) commission structure on top of generous base hourly rate Wine incentives and employee discounts Comprehensive and ongoing product, systems and sales training Access to a Corporate Fitness Program and Employee Assistance Program Opportunities to progress into other parts of the business. This is a full time opportunity where strong consideration will be given to those with experience within retention roles. Immediate starts available, so get your applications in now We are a business that believes our people are our greatest strength, our people are happy, engaged and highly skilled so its no surprise they deliver amazing results. For over 42 years, our family-owned business has been proudly selecting outstanding quality wines from over 400 vineyards across Australia for our members to enjoy with their family and friends. We love uncovering new and interesting wines, many of which are from smaller boutique wineries often only available at their Cellar Door or through ours. Our team helps fellow wine lovers discover the amazing diversity of Australian wine, and love it when our members find a new favourite

location Hunter St, Newcastle NSW, Australia

Customer Service Collections Specialist

ABOUT ACM GROUP ACM Group Ltd, are the largest privately owned debt acquisition company in Australia with over 35 years industry experience. We are 300+ strong here in Sydney, Australia and Manilla, Philippines. ABOUT THE ROLE Manage your own ledger - build relationships and help resolve debt for your clients No previous collections experience required as full training provided Strive to reach your KPIs and budgets Work as part of a team with a fun atmosphere WHAT WE ARE LOOKING FOR IN YOU No previous collections experience required Sales industry background preferred Ideal applicants will have experience in the Customer service, Retail or Hospitality Industry High level of communication required for this role - will be phone based conversations Must be self motivated A positive CAN-DO attitude Ability to work as part of a team Listening to what our customers have to say and approaching them with a respectful manner Punctuality and attendance WHAT WE HAVE TO OFFER YOU Full time Monday to Friday with LATE STARTS ON MONDAYS 1 week paid training when you start, then ongoing training for your entire journey with us Potential for three salary increases in your first year Career advancement and plenty of exciting opportunities Office drinks once a month Smart casual wear FRIDAYS CBD location - 1 minute walk from Museum station Click Apply below to start your career with us For more information in respect to the position we will discuss this in full at the point of interview To be considered for this role YOU MUST BE AN AUSTRALIAN CITIZEN OR A PERMINATE RESIDENT OF AUSTRALIA AND BE 18+ YEARS

location NSW 2000, Sydney NSW 2000, Australia

Customer Service Representative - Optical Industry

About the company Join a global optical company based in Chipping Norton to assist them in an increase in workload due to winning new business. About the opportunity This is a temporary role where you will join a team of 10 to ensure customer orders go out in full and on time. You will also answer any queries. You will use their in house system to enter orders and will use Excel to extract information and reports. The team work between 8.30am and 6pm so you can choose a shift to suit you. Duties Accurately process customer orders using an in-house system Answer order queries - status, delivery, tracking, delays, pricing Admin duties to support the function Receive, sort and process jobs from external labs Manage and resolve problems in a timely manner Skills and Experience Strong customer service skills in an order processing environment Optical experience would be an advantage but not essential Strong administrative skills including Excel Strong communication skills Ability to problem solve Happy to commit to a temporary role How to Apply Click apply or contact Gemma Staddon, Senior Recruitment Consultant on 02 8877 8709 for a confidential discussion. About us Pharmaceutical Medical Professionals, a Healthcare Professionals Group business. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical or medical related job opportunities visit For other healthcare related job opportunities visit ( SK915141A )

location Westfield Liverpool, Northumberland St, Liverpool NSW 2170, Australia

Senior Customer Experience Specialist

About The Business Celebrating over 18 years of success, our client is regarded as one of Australias fastest growing electronic security companies. They remain focused and committed to changing the landscape of the Security Industry throughout the nation. Not only is their commitment to the Australian market around providing high-quality, affordable security solutions to both the residential and commercial market, but also to provide the best possible service through a refreshing and proud team that are all about ensuring their customers are safe, sound and secure. Proudly Australian owned and operated, their unique focus on their people is second to none where supporting them to become the best version of themselves is part of their mantra. This is the foundation of their success. Why You Want To Work Here By joining a small and passionate team, this is a rare opportunity that will showcase your exceptional customer service and problem solving skills. Youll be given the platform youve worked hard for, to lead by example, and taking your career to new heights. You™ll enjoy extra responsibilities, and will no longer be stuck in a mundane and repetitive role. You™ll enjoy the refreshing change of a challenging and diverse role, where no two days are the same. They also have some pretty cool perks like a half day off on your birthday, Foxtel in the lunch room, meditation and tonnes of team fitness activities just to name a few Finally, this isn™t your typical call centre environment, you work standard business hours with no weekend work and have plenty of variety that will see you NOT tied to the phone. About you Coming from a customer service role, you love being the first port of call for anything and everything, and get a kick out of solution finding, and resolving issues. You have an innate ability to build rapport and understand your customers, which has seen your customer satisfaction and retention rates sky rocket. You have a thirst for learning and development, and when you aren™t sure, you are always prepared to give things a go, until you find a way. Although you™ve excelled within your current role, you feel stagnant, and looking to step up into a more senior role. Last but certainly not least, you WOW people whenever possible. You love working in a small team, and the idea of leadership and teamwork excites you. Your mantra is all about providing the BEST customer experience possible and no enquiry is too big or too small to you. About the role The goal of this rare opportunity is to WOW each customer Through balancing Customer Service, Administration and Sales Support, youll add significant value through Providing a personal and understanding approach to customers both proactively and reactively Managing and resolving escalated calls and creating win-win solutions Identifying and acting on opportunities to up-sell and offer beneficial products Proactively re-signing existing customers on new monitoring and maintenance agreements Effectively managing the scheduling of new jobs, return visits and routine maintenance checks Eventually, coaching and development of new existing team members Selection Criteria Being all about customer relationships and administration, you must have Demonstrable experience in forming strong relationships with customers quickly Previous experience handling escalated enquiries and calls Strong leadership qualities Exceptional attention to detail and accuracy levels Team player and willingness to lend a helping hand What™s On Offer For all your hard work, in return you™ll receive Regular working hours work life balance A very FUN and supportive tight knit team Management that genuinely care Career progression opportunities CBD location What Next If this opportunity sounds like the right one for you, please submit your application now by providing your resume and cover letter detailing why you think you are the right person for the role. What are you waiting for? Respectfully and regretfully, only successful candidates will be notified.

location Melbourne VIC 3000, Australia

Sales Co-Ordinator / Consultant / Representative

About the company... Publisher of magazines and custom diaries for various emergency service associations (police, fire ambulance) and their members. We also publish a mental health and community awareness magazine aimed at Australias youth containing helpful and informative articles. The Job¦ You will contact businesses (B2B) all over Australia by telephone. Sell advertising-sponsorship into various publications. Sales experience is not required as you will be fully trained and supported. You will also learn from those working around you. We offer a supportive environment and want you to succeed Is it for me¦? No matter your age or previous working background. Anyone can potentially do well at this job. Previous experience working over the phone will be an advantage but not necessary. We will train and help YOU. What do I need...? A confident and pleasant phone manner. Good communication skills. Hunger to succeed. A ˜never give up™ attitude. Basic computer skills. What to expect¦ Easy access to Melbourne CBD office Casual but energetic working environment Earning potential with no limit No weekend work Good work-life balance Flexible hours Immediate start To find out more call 0414 173 615 or email your CVResume to

location Melbourne VIC 3000, Australia

Customer Service Officer

Bega Fixed Term Part Time Nestled between rolling country side and some of the best seaside locations NSW has to offer, the Bega Valley Shire offers abundance in the way of location. As the second largest employer in the shire, Bega Valley Shire Council currently employs around 400 staff in many professional, para-professional and vocational occupations. We provide an opportunity for you to add value to the community while providing a supportive work environment. Our PLaCE values reflect the great importance we place on quality leadership and operational practices. THE ROLES We have the requirement for one (1) part-time, four (4) days per week, fixed term contract (9 months) to be filled and multiple casual positions available within this vibrant, team focused Customer Service team. This is an exciting opportunity for enthusiastic and motivated individuals that are interested in starting a career at Council. These positions will enable you to work with various internal stakeholders while delivering customer service to the Bega Valley Shire Community. Your day will consist of Answering and responding to a high volume of customer enquiries Receive payments from creditors and issue receipts Complete animal registrations and process payments Accepting bookings for street stalls, sportsgrounds and reserves Prepare routine letters and correspondence Provide front counter customer service ABOUT YOU Are you a team player with an ability to keep your cool when the pressure is on? We are seeking people that have a commitment to providing high quality customer service, advice and information while able to uphold confidentiality and privacy. Demonstrated customer service experience within a face-to-face or callcontact centre environment Experience in cash handling including, banking and reconciliation of money received Demonstrated ability to work within a team and use effective judgement, problem solving and negotiation skills when required Flexible working conditions and a supportive work environment are just a few things that we provide in order for you to have a rewarding and beneficial relationship with us an employee. (Please see position description for full list of duties). The part-time (4 days per week) fixed term contract (9 months) weekly salary is 1101.00 (paid pro-rata), plus 9.5 employer superannuation contribution as per the Local Government (State) Award 2017. The casual hourly rate is 39.42 per hour, this includes a 25 casual loading, plus 9.5 employer superannuation contribution as per the Local Government (State) Award 2017. Enquiries Employee Support Services Ph 02 6499 2222 Applications Close 26082018 To view the position description or submit your application please click the Apply Now button below.

location Melbourne VIC 3000, Australia

Call Centre Superstars

OneContact offers a range of call centre solutions to suit the requirements of a diverse clientele, ranging from hospitality, banking and finance, high end retail and government industries. We excel in the fields of inbound customer service, commercial outbound sales and acquisitions, tele-fundraising and data management across the not-for-profit and corporate sectors. As a company, we pride ourselves on the ability to supply our clients with a team that closely matches their needs in terms of skills, product knowledge and areas of interest. The ideal candidate will Display a strong desire to meet KPIs and targets. Be mature and reliable Be able to work between 20 “ 38 hours per week Have excellent communication skills Be highly motivated with a Can Do attitude The perks Manage your own roster weekly Base rate + Super + Commissions Friendly and diverse work space Regular team building functions Close to public transportation The next step If this sounds like the role for you then why wait? Start the recruitment process today by having a friendly chat with our Recruitment team who can provide you with more details. Simply call or email us on the following P (02)7200 0600 E We look forward to hearing from you

location NSW 2000, Sydney NSW 2000, Australia

Charity Fundraising - Sales Representative

Who are we? Insight Fundraising We run a successful Call Centre based in Surry Hills, Sydney and we help raise funds for some of Australia™s most well-known charities. The money we raise goes towards research for cancer, heart disease, animals in need, helping the disabled and much more. The Job We want you to join our diverse team and sell raffle entries over the phone to help raise funds for charity. What™s in it for you? Competitive hourly base rate Very achievable commission and bonuses Full time or part time casual positions Loading Saturdays Progression and pay increases Surry Hills, Sydney location 5-10 min walk from Central Station Guaranteed weekly hours Cash incentives, competitions and giveaways Fun work environment with a diverse team Paid training and ongoing support REQUIREMENTS Entry level typing and computer skills required. Over 18 Able to work flexible hours Mon 9am - 5pm and Tues-Fri between 12pm-8pm Please only apply if you are able to commit to one week full time to complete the training period and a minimum 25 - 37.5 hour weekly working roster.

location Sydney St, Marrickville NSW 2204, Australia

Inbound Customer Service Consultants

Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry. As a partner with a Global Beverage Brand we have multiple opportunities for energetic, ambitious and motivated Customer Service Consultants to join their busy sales centre in St. Leonards. We are looking for Driven and Ambitious people with a positive and professional outlook. Previous experience in Customer Service and Sales, ideally from a retail or hospitality background will see you hit the ground running in this fast paced environment. We have multiple positions available. Whats in it for you? Build a career with a Global Brand - Limitless career opportunities Work for an organisation that rewards and recognises their employees Regular team incentives and rewards Thrive in this fast paced fun working environment Modern offices close to train station Work for an organisation who values their people - apply with your resume in Word format - we are interviewing immediately. Do not miss out - Apply now

location Sydney NSW 2065, Australia