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Call Centre Team Leaders Jobs In Brisbane




NOW DISPLAYING 20 of 48 Call Centre Team Leaders JOBS

Sales Consultant

Highly engaged, fun and community based culture 75K on target earnings (Base + super + comms) Career progression opportunities resulting in a further 30 increase to base salary over 2years Additional staff perks such as free monthly massages, onsite gym, weekly lunches + more Want to work for a market leading Financial Services company, that is fast paced, constantly innovating and passionate about its customers? Greenstone is the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture. Greenstone distributes insurance products under trusted brands such as Real Insurance, RSPCA Pet Insurance, Guardian, Medibank, Woolworths, Guide Dogs Pet Insurance, Kogan Life Insurance, Australian Senior Insurance Agency and Choosi. The Role We have an exciting opportunity for passionate and motivated Sales Consultants to join our committed team based in Bella Vista. As a Sales Consultant operating within our Call Centre, you will mainly be responsible for Building rapport with existing and new customers Providing a positive customer experience at all times Learning and mastering our proven sales framework, which we will teach and guide you through Meeting or exceeding a realistic set of sales KPIs Adhering to all compliance and quality processes What are we looking for? Passion for sales and our customers with the drive to meet targets and KPIs A supportive and ambitious team player determined to succeed Resilient and tenacious with a positive attitude Reliability coupled with a strong work ethic Must have availability to work an 8 hour shift between 8am-8pm Monday to Friday Whats in it for you? Dynamic, fun vibrant culture Career progression opportunities, subject to meeting performance criteria Earn Senior status in 6 months = 10 increase to base pay and additional leadership exposure, Earn Specialist status in 2 years = 20 increase to base pay and funding for industry related study (RG146). Competitive base salary + rewarding on target commission structure Company funded paid parental leave benefit Additional day of leave to reward ongoing tenure Onsite gym, monthly massages, free weekly lunches Funded Induction product training and on-going coaching and support Guaranteed annual salary reviews Great central location in Norwest Business Park 800 annual parking allowance paid fortnightly Child care services and local before and after school care nearby Apply Now Join an innovative company that will reward and recognise your achievements and set you up for a long-term career Send an updated copy of your resume to recruitmentgreenstone.com.au or call 02 8886 8300 Employment may be contingent on the satisfactory result of criminal andor other background screens, which require the collection and transfer of personal information. Website www.greenstone.com.au

location Windsor Rd, Winston Hills NSW 2153, Australia


Sales Consultant

Highly engaged, fun and community based culture 75K on target earnings (Base + super + comms) Career progression opportunities resulting in a further 30 increase to base salary over 2years Additional staff perks such as free monthly massages, onsite gym, weekly lunches + more Want to work for a market leading Financial Services company, that is fast paced, constantly innovating and passionate about its customers? Greenstone is the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture. Greenstone distributes insurance products under trusted brands such as Real Insurance, RSPCA Pet Insurance, Guardian, Medibank, Woolworths, Guide Dogs Pet Insurance, Kogan Life Insurance, Australian Senior Insurance Agency and Choosi. The Role We have an exciting opportunity for passionate and motivated Sales Consultants to join our committed team based in Bella Vista. As a Sales Consultant operating within our Call Centre, you will mainly be responsible for Building rapport with existing and new customers Providing a positive customer experience at all times Learning and mastering our proven sales framework, which we will teach and guide you through Meeting or exceeding a realistic set of sales KPIs Adhering to all compliance and quality processes What are we looking for? Passion for sales and our customers with the drive to meet targets and KPIs A supportive and ambitious team player determined to succeed Resilient and tenacious with a positive attitude Reliability coupled with a strong work ethic Must have availability to work an 8 hour shift between 8am-8pm Monday to Friday Whats in it for you? Dynamic, fun vibrant culture Career progression opportunities, subject to meeting performance criteria Earn Senior status in 6 months = 10 increase to base pay and additional leadership exposure, Earn Specialist status in 2 years = 20 increase to base pay and funding for industry related study (RG146). Competitive base salary + rewarding on target commission structure Company funded paid parental leave benefit Additional day of leave to reward ongoing tenure Onsite gym, monthly massages, free weekly lunches Funded Induction product training and on-going coaching and support Guaranteed annual salary reviews Great central location in Norwest Business Park 800 annual parking allowance paid fortnightly Child care services and local before and after school care nearby Apply Now Join an innovative company that will reward and recognise your achievements and set you up for a long-term career Send an updated copy of your resume to recruitmentgreenstone.com.au or call 02 8886 8300 Employment may be contingent on the satisfactory result of criminal andor other background screens, which require the collection and transfer of personal information. Website www.greenstone.com.au

location Huntingwood NSW 2148, Australia


Team Lead, Lead Generation Sales

The Opportunity Are you passionate about managing a high-performing commercial sales teams within the financial industry? How about leading a team of 4 Demand Generators who are committed to success and working with a highly regarded fintech? We™re seeking a Team Leader to lead our Demand Generation team, based in our Melbourne office. In this role, you will be responsible for a team of 4 high-achieving specialists performing a hybrid of inbound and outbound opportunity development. The team™s focus is to pre-qualify warm opportunities (generated through marketing campaigns and partnership channel), and pass them to the sales function for conversion. Residing in our Marketing department and working closely with our sales leaders and online services group, you will be responsible for identifying the ideal time to nurture opportunity through to our sales channels for best conversion. The team will have a variety of online and offline tools and tactics to help develop and manage opportunity through a complete pre-sales process Sound interesting? Here are some specifics Manage staff related activities such as hiring, training, development, performance evaluations, salary recommendations, and employee relations issues Collaborate on workflow process and integration with Western Union Business Solutions Corporate and Online CRM systems. Motivate, coach, and educate the Demand Generation team to deliver results which meet or exceed established performance metrics. Foster a collaborative approach to team building activities both within the immediate workgroup and cross-functionally to ensure ongoing and appropriate communication within the Demand Generation team. Drive and monitor team performance Enhance team morale and motivation whilst providing clear, strong direction Encourage good call practices Promote continuous development and learning culture Analyze conversion rate of leads and callers Chair DG team meetings and attend all relevant meetings - share and learn from the APAC DG team Develop appropriate scripting for communications to increase results and ensure key opportunity information is gathered on each contact Develop training and coaching programs to enhance performance in relation to quality of opportunity and close ratios. What you will need to succeed 3+ years in leading or managing business to business call center, preferably in sales and in the financial industry fields 2+ years experience of selling through cold calling. Ability to work independently and manage multiple projects simultaneously. Excellent relationship management skills with a demonstrated ability to communicate at all levels of the organization. Exceptional written and verbal communication skills. Experience in using Salesforce.com is a plus. Naturally positive and tenacious, with the drive to succeed. What will make you stand out Have knowledge and exposure in Foreign Exchange. Able to work well under pressure and think on your feet. Ability to drive and thrive in a busy target driven environment. What™s in it for you? Competitive global pay, benefits and mobility Unparalleled experience, working for a market leader in FX payment solutions The chance to share your ideas and contribute to the development of our products Diverse, global team with colleagues in over 50 countries What it™s like here The Payments Business Unit of Western Union is one of the worlds leading providers of international business payments and foreign exchange. With access to over 130 currencies, we enable companies of all sizes as they move money across borders via a financial network that spans over 200 countries and territories. We™re disrupting fintech with our groundbreaking digital B2B platform, WU EDGE, which helps companies spend less time handling international payments and worrying about foreign exchange exposure, and more time growing their businesses. And we™re just getting started Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference¦ on a global stage. Sound like you? Apply now Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together on teams. Who knows, your unique point of view could be the key to our next groundbreaking idea. We™d love to explore that possibility We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.

location Melbourne VIC 3000, Australia


Sales Account Manager - Natural Therapy Pages

Our Story Founded in an Aussie garage 14 years ago by two great mates with a big idea, the hipages Group is made up of hipages, Natural Therapy Pages, Start Local and Pet Pages. We have been working hard over the last 14 years combining technology and good old fashioned service to create a trusted service network making it easier for our 2M+ members to get things done. Natural Therapy Pages (NTP), has a market leading position in the Australian alternative and Natural health market worth 4B annually. Simply, NTP connects a community of health conscious people with natural therapy practitioners across Australia, New Zealand the UK, providing a valuable source of business for our natural therapy customers. The Role The Sales Account Manager is responsible for ensuring revenue targets are met by selling annual memberships to new or existing clients within the natural therapy market. The Task Meeting and exceeding daily, weekly and monthly KPIs and sales targets Making a high volume of outbound inbound phone calls Explaining the key benefits of Natural Therapy Pages with potential clients Handling customers objections Closing the sale and signing up new members Developing and maintaining accurate product knowledge Liaising with relevant internal departments to ensure that clients needs are met Effective note taking on all client interactions and input into CRM system Skills and Experience A good attitude, a drive to succeed and a true customer focus will stand you in good stead, as well as Experience in a phone based role in either B2C or B2B environment comfortable making a high volume of outbound calls Proven success in achieving revenue targets and KPI™s CRM experience (Salesforce highly regarded) Prior knowledge interest in digital marketing (SEOSEM, Social Media) preferred but not essential Ability to work under pressure to meet targets Why this role? Our employees really are at the forefront of our business and we empower everyone to have a voice, to help lead the business forward and make it a great place to work. Training and development, access to employee benefits and participation within our Employee Share Program are just some of reasons to work here, not to mention the free brekkie and the most amazing office in the heart of the CBD Who we are Our diverse and inclusive culture drives our success and makes us a great place to work - we celebrate the individual We strive to empower our team to feel free to be themselves so they can unleash their maximum potential. We are a team of down-to-earth people who genuinely work together as a team to make it happen. This is hipages DNA. Check out our Instagram hipagesteam to get the picture.

location NSW 2000, Sydney NSW 2000, Australia


TELSTRA | Inbound Customer Experience & Sales Consultant | Permanent Full-time!

Our Company Were a 100 Australian-owned business process outsourcing company specialising in helping companies acquire, retain and grow their consumer and business customer bases. We have a dynamic team of over 3,000 people representing the countrys largest brands working across eight call centres in Australia, and two call centres in the Philippines. This role is a full-time positon based at our Brisbane office. You will be required to handle all inbound customer calls in relation to the National Broadband Network (NBN) and Telstra Products and Services. About you Proven ability to build and maintain rapport with customers Proven ability to personalise solution to customer needs Confident in navigating through multiple systems at one time. Effective time management skills Ability to confidently overcome customer objections Experience dealing with a diverse customer base and handling difficult conversations Ability to work on a flexible 7 day rotating roster from 8am-9pm Monday to Sunday. Willingness to travel to and from our office in Brisbane CBD. Desirable, not necessary 1-2 years sales experience Duties Responsibilities Receive inbound calls from new or existing customers Ensure every customer receives an outstanding customer experience. Retain existing customers by presenting personalised solutions based on current and future needs Find opportunity to sell NBN and Telstra products and services Redirecting customers to the relevant departments Convert customer enquiries into a sales conversation Transition customers onto the National Broadband Network (NBN) Handle general enquiries around NBN Assist customers with changes to existing services Handle all customer enquiries to achieve a first point resolution Why work for TSA? Comprehensive training, with ongoing coaching and development Leadership development through Emerging Leaders Program (STRIVE) Career advancement opportunities within an expanding company both nationally and internationally Uncapped incentives “ earning potential is endless Sales competitions, VIP award nights, Rewards Recognition including overseas holidays Penalty rates on weekends and after hours. How to apply? If you are ready to join a business that delivers operational excellence, seeks strategically valuable growth opportunities, and invest in people, technology and systems¦then this is the place for you Simply select the APPLY button to submit your resume and cover letter. If you would like to find out more about the role, please email Alexia - alexia.ellmerstsagroup.com.au Training commences October 2018

location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


Skills Coach

Join ASX 100 Finance Leader “ Australia™s Most Loved Bank Seeking an experienced Skills Coach to join our Customer Service Centre team on a 6 month contract Flexible workplace Collaborative Team “ Sydney CBD Location About Us? Work for one of Australias top 100 listed companies where our vision is to create Australia™s Most Loved Bank BOQS are passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and competitive environment. We support a flexible workplace and offer our staff a number of great benefits, including “ Flexible working conditions Discounted financial products Salary packaging options Purchase annual leave BUPA Corporate Plan Gym discounts and much more About the Role? As the Skills Coach, you will be responsible for all onboarding, training and development tasks as directed by the Senior Leadership group within the Customer Service Centre. This role requires a hands on Skills Coach to lead the training and motivation of staff in order to achieve sales and service, retention and cross selling targets. Additionally, you are responsible for understanding the teams current capability and future cross training needs while ensuring compliance training is completed within defined timeframes. The role will also be involved in QA processes and be required to implement process and policy change within the Contact Centre and ensure a smooth implementation across the varied teams. Please note this is a 6 month contract. About You? Passionate about Training and Development, you will demonstrate a strong understanding of the sales management function and the techniques required to achieve strong sales performance. As an experienced Skills Coach “ you will demonstrate your expertise in the following areas Previous experience in a similar position within the Financial Services industry Sound knowledge of the retailcommercial market and competitors™ products Ability to communicate with confidence, and engage positively with various stakeholders Sound working knowledge of MS office and CRM systems Strong focus on Risk and Compliance As a results driven individual, you will thrive in setting your own personal targets, and ensuring success is achieved across the organization. What will set you apart? Certification IV in Training and Assessment (preferred, but not essential) Tier 2 Accreditation Previous experience in a training or coaching capacity is highly desired Strong facilitation skills Knowledge of retail banking operations A flexible and proactive attitude. How to apply To apply for this role please follow the links to our Careers Page. Please ensure you are available for a contract role. The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. BOQ is a member of the Australian Bankers Association and has subscribed to the Conduct Background Check Protocol (Protocol). Under the Protocol, from 1 October 2017, BOQ will contact any previous employers who are also part of this association to provide a Conduct Check of any potential employee. If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

location NSW 2000, Sydney NSW 2000, Australia


Outbound Sales Team Leader Role

Lead a fast paced energetic and stable outbound sales team Great location Brunswick street, Fortitude Valley Manage, nurture and grow your own team of outbound sales agents ABOUT PARETO PHONE We are an Australian owned and operated outbound call centre with over 150 employees. Conveniently located in Fortitude Valley close to public transport, we are a dynamic yet modern call centre. For more than 12 years we have been the industry leader in charity fundraising, we work with some of Australia™s and New Zealand™s most recognised charities and not-for-profit organisations to raise awareness about their work and to seek funding for their beneficiaries. We work in a dynamic environment where people are encouraged to strive for excellence. We are goal-driven and celebrate success. Attitude is everything and, with the right attitude, anything is possible. ABOUT THE ROLE This is a fantastic opportunity to join one of Australias leading Charity Fundraising providers as an Outbound Sales Team Leader. Managing a team of approximately 15 Telephone Sales Representatives, use your strong leadership expertise and excellent management skills to develop and foster a strong sales and Donor care focus across your team. As a Sales Service customer focused individual, your people leadership skills and communication skills will be critical to your success in this role. You will also have an excellent proven ability to Drive performance in a Sales environment showing time management and organisation skills and a flair for building solid relationships with your team and wider working group. ABOUT YOU Our ideal candidate will bring the following skills, experience and personal attributes - Strong commitment to providing outstanding customer service sales Minimum 3yrs experience in leading, managing developing a Sales team (ideally in a contact center setting) A strong commitment to developing and coaching team members to success Self-motivated Confident Proven ability to work towards and exceed Key KPIs which includes sales, service and quality targets for self and your team Exceptional problem solving and decision-making skills Excellent communications skills both verbal and written Strong business acumen, strategic thinking and ability to contribute to Call Centre Strategy A positive attitude and willingness to embrace change Sales experience in the Charity sector (desirable but not essential) CULTURE Join a team that is genuinely passionate about helping people, in a positive and respectful working environment. Our people are the strength of our business. We invest in the training and development of our employees helping them to reach their potential. Our company values of Expertise, Integrity and Passion really resonate with our employees. We benefit from the expertise of our fellow team members, the integrity of our practices and our passion for helping worthwhile charities. LOCATION AND HOURS Based in Fortitude Valley close to transport and amenities, standard operating hours are between 10.45am “ 7.00pm Monday to Friday with a 6.15pm finish each Friday. Occasional Saturday work will be required from time to time, these shifts are shared amongst the management team. TO APPLY If this sounds like you, we would love to hear from you and welcome your application. Training and support will be provided as well as ongoing on-the-job coaching and mentoring. Send your application including a Cover Letter to the Operations Manager, Janine Turnbull, by selecting Apply for this job or email Janine.Turnbullparetophone.com and quote reference TL181010. Enquiries are welcome, please call Janine on 07 3015 4027.

location Brisbane QLD 4006, Australia


Call Centre Media Sales Representatives

New Telesales Representatives. Call Centre Sales at its Best This one goes out to all you superstar communicators with Big Personalities wanting to secure your first professional telesales role or you existing sales superstars now looking at your next Big challenge. No experience needed Immediate Start On the job training NO WEEKENDS NO NIGHTS, Mon to Fri 9am to 4.30pm with flexibility Telesales call centre career with BIG REWARDS Worklife Balance. Weekly Social Events in house bar, breakfast weekly Energetic Call CentreCBD location - 3 Minute walk from Flag-Staff Train Station CBD Join a great call centre telesales team and take your career to the next level The company CWA is a leading community media sales company that has a track record that stretches over 19 successful years. As the official publishers for many Australia Not For Profit organisations such as emergency services, police and child safety organisations, we help support the community development through attracting business sponsors all over Australia. The Role We are actively seeking to appoint energetic Media Sales Consultants based in our NEW King Street call centre. A team of over 135 call centre sales people calling local businesses having fun and earning great money. Start a new, exciting and lucrative career today Help the community through sales of advertising and sponsorship for major Not For Profits, B2B. Actively engage with customers to create a better Australia. Experienced SALES GUNS thrive in our exciting environment. We provide the newest and best leads in the industry. CWA is not just about the work and money. It is FUN to be here Music is pumping. Televisions are located around the office offering both motivation and sporting events to keep you current and motivated. Weekly lunches are provided and we have Friday night drinks at our in-house pub and breakfast weekly Thursday mornings. No experience is necessary. We create GUNS and an energetic team environment so everybody wins Industry leading professional sales training provided to generate sustainable success and . You call a national market. There is no shortage of business and no limit on earning Commissions are uncapped Skills and Experience We encourage mature minded workers from all walks of life- -return to work mums, tradies, factory workers, graduates, long term unemployed, needing a break, professionals or retirees looking for a change. We welcome You. The following traits lead to success Confidence and positive attitude Dynamic personality Maturity minded and Persistence High Energy Motivated by success and earning great Money Gift of the Gab. Culture and Benefits 75 of our team have been with us for 2+ years Expected average earnings are from 900-1200week Our top sales Gun over 2000Week. Over 80 of workers earn 800+ in their first 4 weeks. On offer, a massive 30 commission on each sale paid in advance every Saturday Start work today and get paid on Saturday. Start a new career today Earn cash NOW Worklife balance is a core value at Countrywide Austral. Family and fun are first. We provide frequent social events like our Night At the Races or Christmas in July, Rising Star recognition for newcomers and regular Competitions like our trips to Vegas and Bali Relax on Friday afternoon at our in-house pub and have a drink with friends and enjoy Thursday morning tea with the team every week. . We insist on a relaxed and fun environment that encourages and supports success. Get home everyday to spend time with your family. NO WEEKENDS NO NIGHTS You receive unlimited earning potential and stability. We call a huge market. Join our workforce of 135 strong working Monday to Friday 9am to 4.30pm. We are passionate about making this outstanding commission only sales position fun and rewarding. Huge rewards Please contact Our Talent Recruitment team for a confidential discussion on 0399370214 - 0428 818 818. Or Simply Apply Now. To find out more about our company and products, please visit us at You can see some of our quality products here httpsissuu.comcountrywideaustral Street Smart Handbooks httpwww.smarthandbooks.com.au Our Careers Site httpwww.countrywideaustral.careers

location Melbourne VIC 3000, Australia


Client Services Team Leader

About Us EBM, Australia™s leading privately owned and operated insurance broker, is committed to provide specialised insurance solutions that give peace of mind to our clients and our RentCover landlord insurance product is the leader in the in the market with in excess of 120,000 rental properties insured. RentCover has significantly contributed to the success of EBM which employees over 200 people. Your Opportunity We offer a unique down to earth company culture coupled with career development opportunities, recognition of high performance and other tangible employment benefits. You will take pride in championing what exceptional customer service looks like and jointly lead a team which is recognised as a serious force in the landlord insurance market. The Role Highlights of this role include Training and development of existing and new team members Point of call for escalation calls and hard to resolve client situations Mentoring and leading a team of Client service consultants including performance reviews, auditing and recruitment Opportunity to be a part of our broader continuous improvement ˜Think Tank™ committee Ongoing learning and development opportunities including completing formal insurance qualifications Being recognised and rewarded for high performance through the ˜Star Awards™ Your Experience We are looking for a caring focused professional who has had experience leading and mentoring teams. Someone who is passionate about coaching and setting examples and guidance for others to follow and aspire too. You will be an excellent communicator and be able to support and encourage a team to collaborate to achieve their best results. Why wait? Submit your resume by clicking on the Apply button. Please note - Applicants must have unrestricted working rights in Australia to apply for this role. Recruitment agencies Please note we do not invite candidate introductions for this position and any unsolicited candidate profiles will not be accepted nor liable for a placement fee. Expertise”‚ Integrity”‚ Respect”‚Advocacy”‚Proactivity

location Victoria Rd, Hawthorn East VIC 3123, Australia


Engagement Consultant

Do you like to be accountable and have ownership of your performance? Do you like to work collaboratively with a quality focus? Do you want to work in an environment that empowers you to take control of your day and your future? Are you looking for a rewarding career that makes a difference to peoples lives? Sound like you? Come work with us At Employment Plus our Mission is œto help those most affected by unemployment. As part of The Salvation Army, we are a Not-For-Profit organisation that works to help people achieve their full potential. We have a wide network of support resources to help people become ˜job ready™ and assist them into sustainable paid employment. In our Modbury (north of Adelaide) based National Service Centre, we drive high performance with a forward thinking, results driven culture, which you will be proud to be a part of. This is an opportunity not to go past, as we transform our business into the number one Not-For-Profit Employment Services provider. Our Engagement Consultants engage with jobseekers daily, to help them stay on track to achieving the biggest change in their life “ the reward of becoming self supporting and independent of benefits. Who are we? Part of the jobactive network, Employment Plus places many people into sustainable work every week, guided by our mission to provide quality employment services to job seekers and employers. Our National Service Centre is a Contact Centre environment that engages with our clients, employer partners and our nationally located sites, by phone and email. To learn more about our company, mission and values visit our website at employmentplus.com.au About the role Work within a team of consultants responsible for all aspects of jobseeker and employer engagement Work in partnership with our network of nationally located sites, to ensure all jobseekers are engaged with Employment Plus as per our service delivery model Work within a team of consultants who are required to service inbound calls and emails on behalf of more than 80 sites nationally About you Experience in a multi skilled contact centre environment, with demonstrated ability to handle inbound call queries Proven ability to effectively manage your own time to the achievement of multiple KPIs A strong administration or scheduling background Good communication and call control skills that engage jobseekers in conversations about their job search journey Ability to maintain high productivity levels under pressure Available to work rostered shifts of up to 8 hours, between 8am and 8pm Monday to Friday, including non national public holidays What we offer Up to 8 weeks leave per year through our purchased leave scheme The opportunity to access an accrued day off every four weeks Generous tax free salary packaging benefits Discounted Private Health Insurance Career development opportunities If you have the passion and drive to commit yourself to this challenging yet rewarding role, we invite you to submit your resume along with your covering letter telling us why you think you are the best person for this role, via the link below. Please note that applications which do not include a covering letter will not be considered. Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history. Employment Plus is an equal employment opportunity employer. We encourage applications from candidates with culturally diverse backgrounds, including disabled persons and Indigenous Australians.

location Adelaide SA 5092, Australia


Customer Specialist - Inbound Sales

About the role and culture The Personal Loans Customer Specialist is an integral role that sits within our high performing sales area. It is a busy time for the personal loans team with both existing and new clients enquiring about our products every day As a result, we are looking for Customer Obsessed gurus to join our team Build strong rapport with customers to create trust and confidence in delivering the product knowledge ie. customers want to listen to the offer. identifying opportunities to upsellcross-sell and converting into sales. Processing applications accurately and efficiently to ensure a positive customer experience. Ensure all sales are compliant with our obligations around lending and privacy. About you This role requires energy, self-starting nature and a nothing is too much trouble attitude. You must be at ease building rapport with customers over the phone. Strong attention to detail to ensure accuracy and compliance. Computer savvy - ability to navigate across multiple systems. Understand the value of the customer and provide a customer experience that goes above and beyond. Possess drive and resilience with a winning attitude. What are the perks? Our sales team is surrounded by a buzzing social environment. We work hard and play hard with lots of incentive and RR programs to keep us motivated. Base salary + Commission + Incentives Quarterly sales awards - exceptional prizes to be won Subsidised café games room Casual dress code - everyday How to apply If you are looking to join a dynamic team that is authentic, ambitious, genuinely customer obsessed and wants you to be yourself¦.. This could be the opportunity you have been waiting for You must be available on a rotational roster Monday to Friday between 8am and 7pm starting Monday 12th November. You must be a Citizen or Permanent Resident of AustraliaNew Zealand to be considered for this role. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

location Melbourne VIC 3000, Australia


Casual Customer Service Consultant - Tip Top

Tip Top® is a division of GWF. Our 4,500 people make some of Australia New Zealands favourite and most innovative products, living our core purpose to delight people every day with food they love. Tip Top® produces a diverse range of wholesome sliced bread, gourmet bread, muffins, crumpets, bakery snacks and cakes, as well as supplying leading quick service restaurants and the commercial food service channel. Iconic brands include Tip Top, Tip Top The One, Bürgen, Golden and Abbotts Village Bakery in Australia, and Tip Top Bakery SuperSoft, Big Ben and Ploughmans Bakery in New Zealand. We are currently looking for a number of motivated, enthusiastic and highly organised Customer Service Consultants to join our friendly National Customer Service Contact centre in Chullora. The successful candidates will enjoy working at point of sale, in a busy hands on environment where good communication, order accuracy and attention to customer detail is vital to your success. This is an exciting opportunity, which offers variety and occasion to engage with diverse customers, at all levels. Ideally the successful candidate will have the following “ Proven customer service experience, preferably within a FMCG environment Experience in using the SAP system and Microsoft running programs Exceptional written and verbal communication skills Is highly organised, able to prioritise and multi task Proven ability to build rapport solid business relationships across all levels Strong Attention to detail Most importantly be self-motivated, disciplined, enthusiastic and passionate about Customer Service Key responsibilities of the position are as follows “ Managing incoming and outgoing communications with customers, including information about purchase orders, out of stocks, pricing and promotions, logistic delivery changes Order management Generating daily and weekly reports General administration Customer complaint handling and resolution Demonstrating and providing best practise customer service to our internal and external customers “ staying above the line, pioneering best practise processes and work flows Providing ad-hoc assistance to Business Leaders, Team Leaders and Sales teams when required Critical to your success in this role is flexibility, strength of character conviction as well as effective interpersonal influencing skills in alignment to the GWF behaviour model and business expectations. The ability to work on a flexible roster is a must. The Offer - Flexible days and hours Monday “ Sunday, 7am “ 8pm On-site parking great team environment varied responsibilities At GWF, we value accountability, ambition, and collaboration. As a diverse business with a proud heritage, we offer a broad range of career opportunities, where we challenge and support our people to Be Yourself “ at your best

location Mount Lewis Ave, Sydney NSW, Australia


Appointment Setter

Required Education, Skills, and Qualifications. Duties and incentives. Are you someone who wants to experience the beautiful remote rural district of Victoria...

location Docklands VIC, Australia


Telemarketer

Our company supports people aged between 14-65 years old with disability, injury, chronic illness or health condition to access open market employment...

location Gold Coast QLD 4215, Australia


Appointment Setter

Applicants should be confident, enthusiastic and self-motivated who enjoy being on the phone making outbound calls to people from different backgrounds....

location NSW 2000, Sydney NSW 2000, Australia


Appointment Setter

Qualifications and Skills. You have the ability to build immediate rapport with prospective customers and confidently have a discussion....

location Brisbane QLD, Australia


Appointment Setter

You will be helping to save the planet by setting appointments for people to get FREE energy efficiency upgrades under the Victorian government VEET program....

location Northcote VIC, Australia


Contact Centre Manager

Have a minimum of 5 years™ experience in contact centre management, specifically in sales in the lighting or renewable energy industry is preferred but not...

location Melbourne VIC 3000, Australia


Customer Service

Ensuring customers are kept informed and updated on current shipments. With rapid growth in their midst they are looking for an enthusiastic and well organised...

location NSW 2000, Sydney NSW 2000, Australia


Customer Service Representative

Ability to empathise with angry or frustrated customers, or customers. We aim to foster utility of cryptocurrencies through industry leading education, news,...

location Richmond VIC, Australia