Call Centre Solution Jobs In Australia

Now Displaying 60 of 120 Call Centre Solution Jobs




  • Customer Service

    Competitive hourly rate Opportunity to grow and progress About Our Client Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Job Description Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. The Successful Applicant The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. Whats on Offer Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Opportunity to grow and progress About Our Client Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Job Description Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. The Successful Applicant The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. Whats on Offer Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Opportunity to grow and progress Competitive hourly rate Opportunity to grow and progress Competitive hourly rate Competitive hourly rate Opportunity to grow and progress Opportunity to grow and progress About Our Client Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. About Our Client About Our Client Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Our client operates out of the Healthcare and Insurance sector and is located in the Sydney CBD and Macquarie park. They pride themselves on providing excellent customer service. They are seeking a dedicated Customer service Representative to join their team. Job Description Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. Job Description Job Description Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. Reporting directly to the Customer Service Manager, your duties will include Managing customer feedback and responses in a positive and sensitive manner Develop rapport with customers either over the phone, electronically or face to face Assist customers in product selection and alternate product availability Being responsible for both inbound and outbound calls Follow up on communication with customers and problem solve Perform customer verification and communicate and coordinate with other internal departments Assist with freight, warehouse and logistics issues around the business when required Create and process sales orders through the internal system and Set up new customer accounts and manage and maintain a database. The Successful Applicant The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. The Successful Applicant The Successful Applicant The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. The successful candidate will possess A minimum of 1-year experience within a similar role within Healthcare andor Insurance Proficiency with MS Suite prior experience with Salesforce or SAP is highly regarded Experience with logistics Present professionally and be prompt and punctual Be numerate, literate and well versed in English The ability to be self-motivated and work focused Be switched on, have a positive and can-do attitude and High attention to detail and accuracy. Whats on Offer Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Whats on Offer Whats on Offer Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Progressive opportunities Opportunity to work close to public transport Competitive hourly rate Progressive opportunities Opportunity to work close to public transport

    location Australia, New South Wales


  • GRADUATE CUSTOMER SERVICE - WEALTH

    Passionate about finance? Newly graduated? Contact centre exp? Apply now and start your career in a Big 4 Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to emmalouise.smithhays.com.au or call me on 0290496925 PR AND CITIZEN ONLY PLEASE - UNFORTUNATELY THERE IS NO EXCEPTIONS LHS 297508 2358307 Passionate about finance? Newly graduated? Contact centre exp? Apply now and start your career in a Big 4 Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to emmalouise.smithhays.com.au or call me on 0290496925 PR AND CITIZEN ONLY PLEASE - UNFORTUNATELY THERE IS NO EXCEPTIONS LHS 297508 2358307 Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Your new company Your new role Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now LHS 297508

    location Australia, New South Wales


  • Customer Service Representative

    Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours This role is a Permanent Full Time position with base shift schedules available being either Tuesday - Thursday 305 PM - 1100 PM, Fri amp Sat 3.05 PM - 1205 AM Tuesday - Friday 700 AM - 330 PM, Saturday 700 AM - 245 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 15042020 Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours This role is a Permanent Full Time position with base shift schedules available being either Tuesday - Thursday 305 PM - 1100 PM, Fri amp Sat 3.05 PM - 1205 AM Tuesday - Friday 700 AM - 330 PM, Saturday 700 AM - 245 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 15042020 Do work that matters Do work that matters Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team Our Team Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role The Role The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours Hours Hours This role is a Permanent Full Time position with base shift schedules available being either This role is a Permanent Full Time position with base shift schedules available being either Tuesday - Thursday 305 PM - 1100 PM, Fri amp Sat 3.05 PM - 1205 AM Tuesday - Friday 700 AM - 330 PM, Saturday 700 AM - 245 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Thur, Fri amp Mon 700 AM - 315 PM, Sat amp Sun 700 AM - 330 PM Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) Please note Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    location Australia, New South Wales


  • VIP Customer Service Specialist

    THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Rosters are between 11am - 12am Close to train station Close to train station

    location North Sydney, New South Wales


  • VIP Customer Service Specialist

    THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Close to train station THE ROLE THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Rosters are between 11am - 12am Rosters are between 11am - 12am Close to train station Close to train station

    location North Sydney, New South Wales


  • customer service - big 4 bank

    CALLING ALL GRADUATES Multiple roles available Join a high performing team within the Wealth space Start your rewarding career with a BIG 4 Bank with progression opportunities Your next opportunity This Big 4 Bank is a global leader within the financial industry, a company that truly prides themselves in the service they deliver and puts their customers at the heart of all that they do. There are multiple entry level openings within their Wealth Management Division. You will join a supportive work environment that aims to develop your skills, and set you on the path to a long and healthy career in finance. Your new role You will act as the first point of contact within the business assisting customers, clients and employees with their financial enquiries to deliver exceptional customer service. You will provide accurate information on wealth products and services, increasing your knowledge and expertise in the areas of investments amp superannuation, and banking. Let your customer service skills shine when liaising with internal and external stakeholders, whilst maintaining database records and handling confidential information. Your experience and knowledge Financial degree preferred (not essential), or an equivalent qualification relating to business, commerce or financial services. Perfect for new graduates looking for an entry-level role Excellent customer service skills with a background in retail or hospitality environments Negotiating, problem solving and dealing with complex enquiries Working with accuracy, and with high attention to detail Being financially literate with the ability to simplify communication as needed Experience working in a busy, high pressure environment Ability to work effectively in a team Please note you must be a Permanent Resident or Citizen to apply. Benefits of working with us By starting your career with us you will develop your experience with a Big 4 Bank and market leader, joining a cooperative, inclusive and continuously evolving environment and enjoying the perks that come with it. Work with a large, reputable brand with an existing presence in the market Structured 4 week training program to begin, and ongoing training and development throughout your employment Proven career progression with clear paths and goals in place to promote your growth A supportive but fun working environment with awards and celebration events Banking perks and discount schemes for you and your family Modern office located in Barangaroo, 5 minutes from Wynyard station Up-to-date technology and systems in an agile environment Your next steps If you have the skills and experience listed above, and can commit to full time work in May this year then APPLY NOW. Alternatively feel free to contact Isabella Muminovic on 8095 1754 or isabella.muminovicrandstad.com.au for a private discussion. Please note you must be a Permanent Resident or Citizen to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. CALLING ALL GRADUATES Multiple roles available Join a high performing team within the Wealth space Start your rewarding career with a BIG 4 Bank with progression opportunities Your next opportunity This Big 4 Bank is a global leader within the financial industry, a company that truly prides themselves in the service they deliver and puts their customers at the heart of all that they do. There are multiple entry level openings within their Wealth Management Division. You will join a supportive work environment that aims to develop your skills, and set you on the path to a long and healthy career in finance. Your new role You will act as the first point of contact within the business assisting customers, clients and employees with their financial enquiries to deliver exceptional customer service. You will provide accurate information on wealth products and services, increasing your knowledge and expertise in the areas of investments amp superannuation, and banking. Let your customer service skills shine when liaising with internal and external stakeholders, whilst maintaining database records and handling confidential information. Your experience and knowledge Financial degree preferred (not essential), or an equivalent qualification relating to business, commerce or financial services. Perfect for new graduates looking for an entry-level role Excellent customer service skills with a background in retail or hospitality environments Negotiating, problem solving and dealing with complex enquiries Working with accuracy, and with high attention to detail Being financially literate with the ability to simplify communication as needed Experience working in a busy, high pressure environment Ability to work effectively in a team Please note you must be a Permanent Resident or Citizen to apply. Benefits of working with us By starting your career with us you will develop your experience with a Big 4 Bank and market leader, joining a cooperative, inclusive and continuously evolving environment and enjoying the perks that come with it. Work with a large, reputable brand with an existing presence in the market Structured 4 week training program to begin, and ongoing training and development throughout your employment Proven career progression with clear paths and goals in place to promote your growth A supportive but fun working environment with awards and celebration events Banking perks and discount schemes for you and your family Modern office located in Barangaroo, 5 minutes from Wynyard station Up-to-date technology and systems in an agile environment Your next steps If you have the skills and experience listed above, and can commit to full time work in May this year then APPLY NOW. Alternatively feel free to contact Isabella Muminovic on 8095 1754 or isabella.muminovicrandstad.com.au for a private discussion. Please note you must be a Permanent Resident or Citizen to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. CALLING ALL GRADUATES Multiple roles available CALLING ALL GRADUATES Multiple roles available Join a high performing team within the Wealth space Join a high performing team within the Wealth space Start your rewarding career with a BIG 4 Bank with progression opportunities Start your rewarding career with a BIG 4 Bank with progression opportunities Your next opportunity This Big 4 Bank is a global leader within the financial industry, a company that truly prides themselves in the service they deliver and puts their customers at the heart of all that they do. There are multiple entry level openings within their Wealth Management Division. You will join a supportive work environment that aims to develop your skills, and set you on the path to a long and healthy career in finance. Your next opportunity Your new role You will act as the first point of contact within the business assisting customers, clients and employees with their financial enquiries to deliver exceptional customer service. You will provide accurate information on wealth products and services, increasing your knowledge and expertise in the areas of investments amp superannuation, and banking. Let your customer service skills shine when liaising with internal and external stakeholders, whilst maintaining database records and handling confidential information. Your new role Your experience and knowledge Your experience and knowledge Financial degree preferred (not essential), or an equivalent qualification relating to business, commerce or financial services. Perfect for new graduates looking for an entry-level role Perfect for new graduates looking for an entry-level role Excellent customer service skills with a background in retail or hospitality environments Negotiating, problem solving and dealing with complex enquiries Working with accuracy, and with high attention to detail Being financially literate with the ability to simplify communication as needed Experience working in a busy, high pressure environment Ability to work effectively in a team Please note you must be a Permanent Resident or Citizen to apply. Benefits of working with us By starting your career with us you will develop your experience with a Big 4 Bank and market leader, joining a cooperative, inclusive and continuously evolving environment and enjoying the perks that come with it. Benefits of working with us Work with a large, reputable brand with an existing presence in the market Structured 4 week training program to begin, and ongoing training and development throughout your employment Proven career progression with clear paths and goals in place to promote your growth A supportive but fun working environment with awards and celebration events Banking perks and discount schemes for you and your family Modern office located in Barangaroo, 5 minutes from Wynyard station Up-to-date technology and systems in an agile environment Your next steps If you have the skills and experience listed above, and can commit to full time work in May this year then APPLY NOW. Alternatively feel free to contact Isabella Muminovic on 8095 1754 or isabella.muminovicrandstad.com.au for a private discussion. Your next steps APPLY NOW Please note you must be a Permanent Resident or Citizen to apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location North Sydney, New South Wales


  • Superannuation Customer Service

    Passionate about finance? Newly graduated? Contact centre exp? Apply now and start your career in a Big Four Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to emmalouise.smithhays.com.au or call me on 0290496925. PR AND CITIZEN ONLY LHS 297508 2359029 Passionate about finance? Newly graduated? Contact centre exp? Apply now and start your career in a Big Four Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to emmalouise.smithhays.com.au or call me on 0290496925. PR AND CITIZEN ONLY LHS 297508 2359029 Your new company This Big4 Bank are known for their acclaimed name, their service amp delivery and for a highly customer focused approach in everything they do. They provide a full spectrum of wealth products to service their customers every need and are renowned for their development of staff, employee benefits and unrivalled company culture. Your new role Your new role will see you joining a large buzzing team where you will be working alongside other wealth consultants who share your passion for finance. As you grow your career within this bank, some of your main responsibilities will be Your new company Your new role Take inbound calls from clients with regards to superannuationlife insurance or investments and servicing their requests Retaining current clients - working to retention targets and expanding the existing customer base Work to exciting customer satisfaction targets, call centre KPIs and work to other incentives and rewards Work towards ascertaining your RG146 (if you dont already have) paid for by the bank to help you excel in your career What youll need to succeed Ideally you will have experience within financial services - with a precedence placed on insurance, superannuation or investments experience Call centre experience is desirable but not essential Worked in a dynamic setting that allows you to be easily adaptable to change An understanding of the financial markets, banking and wealth Enthusiastic attitude, who is passionate about helping others achieve their financial goals University degree - preferable finance, business, economics or commerce, however the bank is very flexible What youll get in return Opportunity to be put through your RG146 and really propel your career within banking and wealth Starting a career within a Big4 Bank, CBD location, develop skills through fantastic training Join a social and engaging team who is high energy and supportive Fantastic staff benefits including access to online learning platforms and career planning tools Competitive salary and bonus structure What you need to do now LHS 297508

    location Sydney, New South Wales


  • Customer Service Representative Brookvale

    At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. inclusive team ongoing training development Team Member discounts reward programs Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities.

    location Brookvale, New South Wales


  • Customer Service Representative Forestville

    At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles Express you have the opportunity to work within an inclusive team with fantastic ongoing training and development. Also, not to mention access to Team Member discounts and reward programs across the Coles Group. inclusive team ongoing training development Team Member discounts reward programs Coles Express has over 700 stores across Australia and our business is not only driven by our customers, but our 5,900 dedicated Team members. Our future is looking bright with a fresh food and convenience focus for ˜Customers on the go™, as well as our fuel offer. Come and join our dynamic team and be part of a business that is passionate about you and your Career. To be part of this great opportunity we are looking for you to Deliver with pride by creating an exceptional customer experience every time Handle cash and know your stuff by promoting monthly specials and products Delivering with pride through Site presentation and stock management Work safely, comfortably working on your feet for long periods and manage some heavy lifting. We provide flexibility to work across various site trading hours, including working mornings, weeknights, overnights and weekends. We are excited for you to be part of our team. If you™re looking for a casual or part time opportunity, with the chance to develop your career down the track, we have you covered at Coles Express At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities.

    location Forestville, New South Wales


  • Customer Service Rep

    Beaumont People are currently seeking enthusiastic inbound customer service representatives who are looking to join a reputable international company. This role is 27 + super with offices a 2min walk from St Leonards train station. Open to WHVs who can work for 6months. - AUS CITIZENSPERM RESIDENTS ENCOURAGED TO APPLY - Your responsibilities will include High volume inbound customer service calls Proactively demonstrate professional customer service skills in a fast paced environment at all times A drive and energy to succeed with a can do attitude Promote products and service offerings to customers Consistently meet individual KPIs To be considered for this role you will have Data entry keyboard skills and accuracy Experience in a Contact Centre Experience in the finance industry preferred Strong customer service focus and clear communication skills (verbal and written) Must be willing to commit to the position for at least 6 months Experience in an office environment Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance with no weekends Ongoing support and development Modern offices with on-site cafe facilities Working within a large, major international company. options for future career progression If you are a stand out customer service representative looking to join this high profile company, then please apply via the link today to Emily Hadzipasic “ Beaumont. Beaumont People are currently seeking enthusiastic inbound customer service representatives who are looking to join a reputable international company. This role is 27 + super with offices a 2min walk from St Leonards train station. Open to WHVs who can work for 6months. - AUS CITIZENSPERM RESIDENTS ENCOURAGED TO APPLY - Your responsibilities will include High volume inbound customer service calls Proactively demonstrate professional customer service skills in a fast paced environment at all times A drive and energy to succeed with a can do attitude Promote products and service offerings to customers Consistently meet individual KPIs To be considered for this role you will have Data entry keyboard skills and accuracy Experience in a Contact Centre Experience in the finance industry preferred Strong customer service focus and clear communication skills (verbal and written) Must be willing to commit to the position for at least 6 months Experience in an office environment Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance with no weekends Ongoing support and development Modern offices with on-site cafe facilities Working within a large, major international company. options for future career progression If you are a stand out customer service representative looking to join this high profile company, then please apply via the link today to Emily Hadzipasic “ Beaumont. Beaumont People are currently seeking enthusiastic inbound customer service representatives who are looking to join a reputable international company. This role is 27 + super with offices a 2min walk from St Leonards train station. Open to WHVs who can work for 6months. - AUS CITIZENSPERM RESIDENTS ENCOURAGED TO APPLY - Your responsibilities will include High volume inbound customer service calls Proactively demonstrate professional customer service skills in a fast paced environment at all times A drive and energy to succeed with a can do attitude Promote products and service offerings to customers Consistently meet individual KPIs To be considered for this role you will have Data entry keyboard skills and accuracy Experience in a Contact Centre Experience in the finance industry preferred Strong customer service focus and clear communication skills (verbal and written) Must be willing to commit to the position for at least 6 months Must be willing to commit to the position for at least 6 months Experience in an office environment Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance with no weekends Ongoing support and development Modern offices with on-site cafe facilities Working within a large, major international company. options for future career progression If you are a stand out customer service representative looking to join this high profile company, then please apply via the link today to Emily Hadzipasic “ Beaumont.

    location North Sydney, New South Wales


  • Relief Customer Service Officer

    Deliver exceptional Face to Face customer service and sales Attractive commission structure + discount on health insurance Varied role with travel to different branches throughout our network About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role The role provides advice, excellent customer service and assistance to our members. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a Relief position based in our Bondi branch. You will be required to travel to any HCF branch including interstate and regional branches. Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers Deliver exceptional Face to Face customer service and sales Attractive commission structure + discount on health insurance Varied role with travel to different branches throughout our network About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role The role provides advice, excellent customer service and assistance to our members. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a Relief position based in our Bondi branch. You will be required to travel to any HCF branch including interstate and regional branches. Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers Deliver exceptional Face to Face customer service and sales Attractive commission structure + discount on health insurance Varied role with travel to different branches throughout our network About HCF About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role About the Role The role provides advice, excellent customer service and assistance to our members. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a Relief position based in our Bondi branch. You will be required to travel to any HCF branch including interstate and regional branches. Responsibilities Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers

    location Bondi, New South Wales


  • Frontline Customer Care Representative

    The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer Care Team based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Mascot Office. About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today. The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer Care Team based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Mascot Office. About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today. The Company The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer Care Team based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Mascot Office. About the role About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.

    location Mascot, New South Wales


  • Customer Service Specialist - Hornsby

    Hornsby Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney North Shore Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey Flinders Posting Date 19032020, 115840 PM Closing Date 27032020, 75900 AM Hornsby Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney North Shore Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey Flinders Posting Date 19032020, 115840 PM Closing Date 27032020, 75900 AM Hornsby Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Hornsby Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. Hornsby Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Brand Job TellerCustomer Service Representative Job Primary Location AU-NSW-Sydney North Shore Primary Location Employee Status Permanent Employee Status Schedule Full-time Schedule Recruiter Louise Kinsey Flinders Recruiter Posting Date 19032020, 115840 PM Posting Date Closing Date 27032020, 75900 AM Closing Date

    location Australia, New South Wales


  • Customer Service Advisor - Frenchs Forest - 30 hours per week

    Customer Service Advisor Frenchs Forest Branch Part Time - 30 hours a week Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney North Shore Employee Status Permanent Schedule Part-time Recruiter Louise Kinsey Flinders Posting Date 19032020, 114818 PM Closing Date 27032020, 75900 AM Customer Service Advisor Frenchs Forest Branch Part Time - 30 hours a week Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney North Shore Employee Status Permanent Schedule Part-time Recruiter Louise Kinsey Flinders Posting Date 19032020, 114818 PM Closing Date 27032020, 75900 AM Customer Service Advisor Frenchs Forest Branch Part Time - 30 hours a week Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Customer Service Advisor Frenchs Forest Branch Part Time - 30 hours a week Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. Customer Service Advisor Customer Service Advisor Frenchs Forest Branch Part Time - 30 hours a week Retail Banking Sales and Customer Service How will I help? How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Brand Job TellerCustomer Service Representative Job Primary Location AU-NSW-Sydney North Shore Primary Location Employee Status Permanent Employee Status Schedule Part-time Schedule Recruiter Louise Kinsey Flinders Recruiter Posting Date 19032020, 114818 PM Posting Date Closing Date 27032020, 75900 AM Closing Date

    location Australia, New South Wales


  • customer service

    Your New Company A leading Med Tech company is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a can-do approach to their work and are looking for an autonomous individual. Your New Role As the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include Educating customers on products available Taking sales orders through email and over the phone Entering sales orders into the SAP system Responding to customer emails Updating customer details in the SAP system General data entry as required Your profile will demonstrate This role requires a high level of communication and data entry skills. In addition, you will have Previous customer service or data entry experience SAP experience (desirable) Pharmaceutical or Medical Device Med Tech experience (desirable) A can-do attitude and willingness to learn Intermediate MS Office skills Benefits to you On going training and development Permanent Role Parking available Inclusive team culture This is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Nadine on 9859 3103. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Your New Company A leading Med Tech company is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a can-do approach to their work and are looking for an autonomous individual. Your New Role As the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include Educating customers on products available Taking sales orders through email and over the phone Entering sales orders into the SAP system Responding to customer emails Updating customer details in the SAP system General data entry as required Your profile will demonstrate This role requires a high level of communication and data entry skills. In addition, you will have Previous customer service or data entry experience SAP experience (desirable) Pharmaceutical or Medical Device Med Tech experience (desirable) A can-do attitude and willingness to learn Intermediate MS Office skills Benefits to you On going training and development Permanent Role Parking available Inclusive team culture This is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Nadine on 9859 3103. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Your New Company Your New Company A leading Med Tech company is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a can-do approach to their work and are looking for an autonomous individual. Your New Role Your New Role As the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include Your main responsibilities will include Educating customers on products available Taking sales orders through email and over the phone Entering sales orders into the SAP system Responding to customer emails Updating customer details in the SAP system General data entry as required Your profile will demonstrate Your profile will demonstrate This role requires a high level of communication and data entry skills. In addition, you will have Previous customer service or data entry experience SAP experience (desirable) Pharmaceutical or Medical Device Med Tech experience (desirable) A can-do attitude and willingness to learn Intermediate MS Office skills Benefits to you Benefits to you On going training and development Permanent Role Parking available Inclusive team culture This is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Nadine on 9859 3103. APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location North Sydney, New South Wales


  • Customer Service/Order Processor:

    Reporting to the Customer Service Manager, the ultimate goal of the Customer Service Order Processor will be to get on top of a backlog of orders that are yet to be processed. The business is going though exceptionally high volume of work and their products are in high demand in the current economic market. You will have the confidence and ability to deal with all levels across the business, as you will be working closely with Buying Directors, Store Managers, Suppliers and external Customers. This role involves a large element of problem solving and requires the ability to manage a workload in a complex environment. Responsibilities Processing incoming orders through SAP in a timely manner Creating picking slips and dockets for the warehousing team Liaising with the manufacturing and dispatch team Ensuring KPI™s are reached consistently Organising and scheduling key actions for the transportation of goods and resolving delivery delaysback orders Communicating with customers in relation to processing orders Solving problems Adhoc duties Candidate Profile You have or are currently working in a similar product related Customer Service Order processing role. You have the ability to deal with difficult customers and work well under pressure. You also have exceptional prioritisation resolution skills. You use your initiative to continually seek answers and follow up with key stakeholders regarding information required to manage customer queries. The Company, Culture amp Benefits This national brand name company continues to grow in an extremely competitive market. Located in Macquarie Park, they are currently seeking a Customer Service Order Processor to provide friendly and professional responses to enquiries from their customers and process a large backlog of orders. They have a strong culture of supporting their employees and provide the opportunity for ongoing training and development. Apply If this sounds like you, please send your resume by clicking the œapply link below. The reference number for this position is NGDA5351. Please allow for 3 “ 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call. Reporting to the Customer Service Manager, the ultimate goal of the Customer Service Order Processor will be to get on top of a backlog of orders that are yet to be processed. The business is going though exceptionally high volume of work and their products are in high demand in the current economic market. You will have the confidence and ability to deal with all levels across the business, as you will be working closely with Buying Directors, Store Managers, Suppliers and external Customers. This role involves a large element of problem solving and requires the ability to manage a workload in a complex environment. Responsibilities Processing incoming orders through SAP in a timely manner Creating picking slips and dockets for the warehousing team Liaising with the manufacturing and dispatch team Ensuring KPI™s are reached consistently Organising and scheduling key actions for the transportation of goods and resolving delivery delaysback orders Communicating with customers in relation to processing orders Solving problems Adhoc duties Candidate Profile You have or are currently working in a similar product related Customer Service Order processing role. You have the ability to deal with difficult customers and work well under pressure. You also have exceptional prioritisation resolution skills. You use your initiative to continually seek answers and follow up with key stakeholders regarding information required to manage customer queries. The Company, Culture amp Benefits This national brand name company continues to grow in an extremely competitive market. Located in Macquarie Park, they are currently seeking a Customer Service Order Processor to provide friendly and professional responses to enquiries from their customers and process a large backlog of orders. They have a strong culture of supporting their employees and provide the opportunity for ongoing training and development. Apply If this sounds like you, please send your resume by clicking the œapply link below. The reference number for this position is NGDA5351. Please allow for 3 “ 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call. Reporting to the Customer Service Manager, the ultimate goal of the Customer Service Order Processor will be to get on top of a backlog of orders that are yet to be processed. The business is going though exceptionally high volume of work and their products are in high demand in the current economic market. You will have the confidence and ability to deal with all levels across the business, as you will be working closely with Buying Directors, Store Managers, Suppliers and external Customers. This role involves a large element of problem solving and requires the ability to manage a workload in a complex environment. Responsibilities Responsibilities Processing incoming orders through SAP in a timely manner Creating picking slips and dockets for the warehousing team Liaising with the manufacturing and dispatch team Ensuring KPI™s are reached consistently Organising and scheduling key actions for the transportation of goods and resolving delivery delaysback orders Communicating with customers in relation to processing orders Solving problems Adhoc duties Candidate Profile You have or are currently working in a similar product related Customer Service Order processing role. You have the ability to deal with difficult customers and work well under pressure. You also have exceptional prioritisation resolution skills. You use your initiative to continually seek answers and follow up with key stakeholders regarding information required to manage customer queries. Candidate Profile The Company, Culture amp Benefits This national brand name company continues to grow in an extremely competitive market. Located in Macquarie Park, they are currently seeking a Customer Service Order Processor to provide friendly and professional responses to enquiries from their customers and process a large backlog of orders. They have a strong culture of supporting their employees and provide the opportunity for ongoing training and development. The Company, Culture amp Benefits Apply If this sounds like you, please send your resume by clicking the œapply link below. The reference number for this position is NGDA5351. Please allow for 3 “ 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call. Apply

    location North Sydney, New South Wales


  • Junior Customer Service

    Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Our client, one of Australias Big 4 Banks are experiencing rapid growth and are looking for dynamic and engaging banking professionals to join their team. Role Overview In this role, you will Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth Australian Citizens or Permanent Residents Only Please Apply. Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Our client, one of Australias Big 4 Banks are experiencing rapid growth and are looking for dynamic and engaging banking professionals to join their team. Role Overview In this role, you will Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth Australian Citizens or Permanent Residents Only Please Apply. Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Role Overview Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth

    location North Sydney, New South Wales


  • Client Services Coordinator

    Join a prestigious Investment firm Become an integral part of this driven team Support the Client Services Manager to deliver business initiatives 75,000 + Superannuation Join a boutique Investment company supporting the Client Services Manager Outstanding opportunity to join an established company in the Sydney CBD Why youll love this company Join this long-established team and feel part of this Investment company from day one. Supporting one of the companys managers, you will work alongside a team of driven and experienced professionals in the heart of the Sydney CBD, and first impressions cant get much better with their modern offices and stunning city views. This is a firm with great reach and a highly respected name in the financial world and their team is dedicated to developing new strategies to improve the way they do business. Your role amp daily activities Attend to client queries promptly via email and phone Liaise with internal and external stakeholders Research client portfolios Meet and greet clients Assist with pitches and presentations General administrative duties Day-to-day team operations Ensure policies are up to date Preparation and formatting of documentation Culture amp benefits Work with colleagues who are driven, passionate and really take pride in what they do. This is a role you can make your mark in and your impact will be appreciated from the beginning. This is an outstanding opportunity for an ambitious individual wishing to learn and develop in a professional and strategic company. Your skills amp expertise Experience in a similar role required Exposure working in financial or professional services required A strong understanding of finance operations Advanced Microsoft Office skills Impeccable verbal and written communication skills High attention to detail Professional corporate presentation Strategically minded Proactive attitude High Emotional Intelligence We are recruiting urgently for this position, dont hesitate How to apply Click Apply, email your resume in Word format to bestpermjobsest10.com.au or call (02) 9002 0222. We will be in touch with shortlisted applicants. EST10 is Sydneys leading boutique recruiter (and we like to think Sydneys favourite recruiter) specialising in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, Legal Assistants and more for temporary, contract and permanent positions. R-CSCI158448697430691 Join a prestigious Investment firm Become an integral part of this driven team Support the Client Services Manager to deliver business initiatives 75,000 + Superannuation Join a boutique Investment company supporting the Client Services Manager Outstanding opportunity to join an established company in the Sydney CBD Why youll love this company Join this long-established team and feel part of this Investment company from day one. Supporting one of the companys managers, you will work alongside a team of driven and experienced professionals in the heart of the Sydney CBD, and first impressions cant get much better with their modern offices and stunning city views. This is a firm with great reach and a highly respected name in the financial world and their team is dedicated to developing new strategies to improve the way they do business. Your role amp daily activities Attend to client queries promptly via email and phone Liaise with internal and external stakeholders Research client portfolios Meet and greet clients Assist with pitches and presentations General administrative duties Day-to-day team operations Ensure policies are up to date Preparation and formatting of documentation Culture amp benefits Work with colleagues who are driven, passionate and really take pride in what they do. This is a role you can make your mark in and your impact will be appreciated from the beginning. This is an outstanding opportunity for an ambitious individual wishing to learn and develop in a professional and strategic company. Your skills amp expertise Experience in a similar role required Exposure working in financial or professional services required A strong understanding of finance operations Advanced Microsoft Office skills Impeccable verbal and written communication skills High attention to detail Professional corporate presentation Strategically minded Proactive attitude High Emotional Intelligence We are recruiting urgently for this position, dont hesitate How to apply Click Apply, email your resume in Word format to bestpermjobsest10.com.au or call (02) 9002 0222. We will be in touch with shortlisted applicants. EST10 is Sydneys leading boutique recruiter (and we like to think Sydneys favourite recruiter) specialising in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, Legal Assistants and more for temporary, contract and permanent positions. R-CSCI158448697430691 Join a prestigious Investment firm Become an integral part of this driven team Support the Client Services Manager to deliver business initiatives 75,000 + Superannuation 75,000 + Superannuation Join a boutique Investment company supporting the Client Services Manager Join a boutique Investment company supporting the Client Services Manager Outstanding opportunity to join an established company in the Sydney CBD Outstanding opportunity to join an established company in the Sydney CBD Why youll love this company Why youll love this company Join this long-established team and feel part of this Investment company from day one. Supporting one of the companys managers, you will work alongside a team of driven and experienced professionals in the heart of the Sydney CBD, and first impressions cant get much better with their modern offices and stunning city views. This is a firm with great reach and a highly respected name in the financial world and their team is dedicated to developing new strategies to improve the way they do business. Your role amp daily activities Your role amp daily activities Attend to client queries promptly via email and phone Liaise with internal and external stakeholders Research client portfolios Meet and greet clients Assist with pitches and presentations General administrative duties Day-to-day team operations Ensure policies are up to date Preparation and formatting of documentation Culture amp benefits Culture amp benefits Work with colleagues who are driven, passionate and really take pride in what they do. This is a role you can make your mark in and your impact will be appreciated from the beginning. This is an outstanding opportunity for an ambitious individual wishing to learn and develop in a professional and strategic company. Your skills amp expertise Your skills amp expertise Experience in a similar role required Exposure working in financial or professional services required A strong understanding of finance operations Advanced Microsoft Office skills Impeccable verbal and written communication skills High attention to detail Professional corporate presentation Strategically minded Proactive attitude High Emotional Intelligence We are recruiting urgently for this position, dont hesitate How to apply How to apply Click Apply, email your resume in Word format to bestpermjobsest10.com.au or call (02) 9002 0222. We will be in touch with shortlisted applicants. EST10 is Sydneys leading boutique recruiter (and we like to think Sydneys favourite recruiter) specialising in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, Legal Assistants and more for temporary, contract and permanent positions. EST10 is Sydneys leading boutique recruiter (and we like to think Sydneys favourite recruiter) specialising in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, Legal Assistants and more for temporary, contract and permanent positions.

    location North Sydney, New South Wales


  • Customer Service

    Customer Service Ongoing temp Customer Service Officer Fantastic opportunity to join a Government Department in Western Sydney on a one-off project Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm aswell as join a vibrant, supportive and friendly team environment. LHS 297508 2364818 Customer Service Ongoing temp Customer Service Officer Fantastic opportunity to join a Government Department in Western Sydney on a one-off project Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm aswell as join a vibrant, supportive and friendly team environment. LHS 297508 2364818 Customer Service Officer Fantastic opportunity to join a Government Department in Western Sydney on a one-off project Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction LHS 297508

    location Sydney, New South Wales


  • Customer Service Consultant

    MedicalDirector was established 25 years ago, but with the energy and vision of a start-up, together, we want to make people healthier around the world. We have facilitated over 60 million patient consults last year and we provide solutions to GPs, Specialists, Pharmacists and Hospitals, so we understand the healthcare landscape and know what is needed to continue to push the boundaries of healthcare delivery. We are looking for an empowered individual like yourself to join our Service Delivery team in a trendy atmosphere in the city. A space that facilitates collaboration, openness, and creative problem solving. You will be responsible for providing the highest level of customer service to our network of medical practices across Australia. As the first point of contact, you will be responsible for leaving the customer with a positive support experience. Requirements In this role, you will Provide a superb level of customer service, through a variety of channels, while handling multiple support enquires Become a customer advocate internally in the business by partnering with Sales, Marketing, and Product Empathise with every aspect of the customer experience, putting customers™ needs first, and when required, escalate issues on behalf of the customer Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation Have availability to work a variety of shifts between Monday “ Friday, usually with shifts between 800am and 800pm on weekdays. Weekend and public holiday shifts will also be required occasionally. You should have A deep care about customer support and the role it plays in making a customer-centric team successful Prior experience in Customer Service for a growing technology company. You know that every bit of work you do makes a real difference in making our customers happy An ability to spot when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly Practical understanding of how software works (MS Office, websites, etc.). Youre not necessarily going to be writing and deploying code, but youre also not afraid of getting your hands dirty and understanding how software works. You might also have Experience in a technical support position with clients who require varying degrees of troubleshooting. Outstanding written and verbal communication skills in multiple languages (English being your primary language) Experience with Salesforce within a customer service team Benefits A positive and collaborative working environment Opportunity to develop your career in a leading health software company Free breakfast, Friday drinks Free well-being classes Music, Medication, Dance, Pilates, Flow yoga and Barre. Generous parental leave scheme and annual leave scheme Lots of employee engagement opportunities Annual Charity Day, Performance Workshops, Leadership training,etc Excellent Coffee. Barista onsite MedicalDirector was established 25 years ago, but with the energy and vision of a start-up, together, we want to make people healthier around the world. We have facilitated over 60 million patient consults last year and we provide solutions to GPs, Specialists, Pharmacists and Hospitals, so we understand the healthcare landscape and know what is needed to continue to push the boundaries of healthcare delivery. We are looking for an empowered individual like yourself to join our Service Delivery team in a trendy atmosphere in the city. A space that facilitates collaboration, openness, and creative problem solving. You will be responsible for providing the highest level of customer service to our network of medical practices across Australia. As the first point of contact, you will be responsible for leaving the customer with a positive support experience. Requirements In this role, you will Provide a superb level of customer service, through a variety of channels, while handling multiple support enquires Become a customer advocate internally in the business by partnering with Sales, Marketing, and Product Empathise with every aspect of the customer experience, putting customers™ needs first, and when required, escalate issues on behalf of the customer Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation Have availability to work a variety of shifts between Monday “ Friday, usually with shifts between 800am and 800pm on weekdays. Weekend and public holiday shifts will also be required occasionally. You should have A deep care about customer support and the role it plays in making a customer-centric team successful Prior experience in Customer Service for a growing technology company. You know that every bit of work you do makes a real difference in making our customers happy An ability to spot when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly Practical understanding of how software works (MS Office, websites, etc.). Youre not necessarily going to be writing and deploying code, but youre also not afraid of getting your hands dirty and understanding how software works. You might also have Experience in a technical support position with clients who require varying degrees of troubleshooting. Outstanding written and verbal communication skills in multiple languages (English being your primary language) Experience with Salesforce within a customer service team Benefits A positive and collaborative working environment Opportunity to develop your career in a leading health software company Free breakfast, Friday drinks Free well-being classes Music, Medication, Dance, Pilates, Flow yoga and Barre. Generous parental leave scheme and annual leave scheme Lots of employee engagement opportunities Annual Charity Day, Performance Workshops, Leadership training,etc Excellent Coffee. Barista onsite MedicalDirector was established 25 years ago, but with the energy and vision of a start-up, together, we want to make people healthier around the world. We have facilitated over 60 million patient consults last year and we provide solutions to GPs, Specialists, Pharmacists and Hospitals, so we understand the healthcare landscape and know what is needed to continue to push the boundaries of healthcare delivery. We are looking for an empowered individual like yourself to join our Service Delivery team in a trendy atmosphere in the city. A space that facilitates collaboration, openness, and creative problem solving. You will be responsible for providing the highest level of customer service to our network of medical practices across Australia. As the first point of contact, you will be responsible for leaving the customer with a positive support experience. Service Delivery Requirements Requirements In this role, you will In this role, you will Provide a superb level of customer service, through a variety of channels, while handling multiple support enquires Become a customer advocate internally in the business by partnering with Sales, Marketing, and Product Empathise with every aspect of the customer experience, putting customers™ needs first, and when required, escalate issues on behalf of the customer Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation Have availability to work a variety of shifts between Monday “ Friday, usually with shifts between 800am and 800pm on weekdays. Weekend and public holiday shifts will also be required occasionally. You should have You should have A deep care about customer support and the role it plays in making a customer-centric team successful Prior experience in Customer Service for a growing technology company. You know that every bit of work you do makes a real difference in making our customers happy An ability to spot when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly Practical understanding of how software works (MS Office, websites, etc.). Youre not necessarily going to be writing and deploying code, but youre also not afraid of getting your hands dirty and understanding how software works. You might also have You might also have Experience in a technical support position with clients who require varying degrees of troubleshooting. Outstanding written and verbal communication skills in multiple languages (English being your primary language) Experience with Salesforce within a customer service team Benefits Benefits A positive and collaborative working environment Opportunity to develop your career in a leading health software company Free breakfast, Friday drinks Free well-being classes Music, Medication, Dance, Pilates, Flow yoga and Barre. Generous parental leave scheme and annual leave scheme Lots of employee engagement opportunities Annual Charity Day, Performance Workshops, Leadership training,etc Excellent Coffee. Barista onsite

    location North Sydney, New South Wales


  • Customer Service and Order Processing Specialist

    On going full time work Career Progression About Our Client Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Job Description Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers The Successful Applicant The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail Whats on Offer Full time permanent position Career progression Competitive salary package On going full time work Career Progression About Our Client Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Job Description Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers The Successful Applicant The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail Whats on Offer Full time permanent position Career progression Competitive salary package On going full time work Career Progression On going full time work Career Progression On going full time work On going full time work Career Progression Career Progression About Our Client Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. About Our Client About Our Client Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Our client is a leading organisation in the Food Service Industry. Our client proides themselves on their excellent product as well as renowned customer service. Job Description Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers Job Description Job Description Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers Key responsibilities include but arent limited to Handling customer enquiries and issues Processing customer orders Maintaining and updating database Liaising with stakeholders Finding solutions for customers The Successful Applicant The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail The Successful Applicant The Successful Applicant The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail The successful candidate will possess the following SAP essential 2+ years in similar position Seamless communication skills Resilience High attention to detail Whats on Offer Full time permanent position Career progression Competitive salary package Whats on Offer Whats on Offer Full time permanent position Career progression Competitive salary package Full time permanent position Career progression Competitive salary package Full time permanent position Career progression Competitive salary package Full time permanent position Career progression Competitive salary package Full time permanent position Career progression Competitive salary package

    location Macquarie Park, New South Wales


  • Customer Service & Support Delivery Leader - ANZ

    About Teradata Are you passionate about making large companies smarter and analytics driven? The world™s largest and most analytically sophisticated enterprises use Teradata™s industry-leading Analytic technology solutions and it™s consulting services to enable them to capture, store, manage, integrate and analyse detailed data to understand and improve business performance. Providing real answers to the enterprise business problems “ and be able deploy at scale and across a complex data eco-system. We call this Pervasive Data Intelligence - on-premise, in the Cloud, or anywhere in between. Position Overview The Teradata Geo Leader, Customer Services and Support is responsible for service delivery and operations within their area of responsibility. This includes delivery of services by the aligned Service Experience Managers (SEMs), Operations Managers (OMs) and the Customer Service Representatives (CSRs) or through strong partnerships with various service affiliated functions (Services Account Manager, Global Support, GDC, Sustaining Engineering, and Engineering) to ensure agreed upon customer requirements are met and service issues are resolved in a professional manner and aligned with the Service Level Agreement (SLA). What You™ll Do Lead the transformation of our business by leading our customers and our current state organization to a XaaS model with a fully integrated model across Managed Services (MS), IntelliCloud (IC), and Customer Support (CS) offers and delivery. Drive the evolution in the customers experience, as well as their expectations relative to the organizational business strategy and priorities. Implement strategic offerings to grow further consumption and evolve ahead of changes in business conditions. Ensure successful execution of the GTM strategies designed to drive and increase consumption through strong technical leadership. Lead the development of service delivery capabilities to meet SLA requirements in a cost-effective, innovative, and efficient manner. Drives consultation between the Service Experience Management and Service Account Management to utilize customer insights and input regarding the ecosystem to further drive consumption. Provide technical leadership, coaching and mentoring for the team, fostering a culture of accountability, innovation, and team building. Lead all operational aspects of Field Services to speed time-to-value through tools and processes to deliver an exceptional experience to end-users. Improve customer satisfaction by ensuring timely service response, providing maintenance according to contract requirements, and by assisting in the resolution of customer complaints in a timely manner. Ensure customer KPIs and system metrics are monitored, available and utilized by the SEM when holding technical and executive reviews participate as needed in executive reviews. Provide service and delivery updates to sales account and SAM teams on a regular basis “ providing insights that enable further account planning. Provide ongoing communication regarding the operational health of the business or accounts to leadership teams including process improvement opportunities and service offer recommendations. Manage contractual delivery of services to Teradata Customers (delivering to scope and managing risk). Serve as an escalation and remedy point-of-contact as needed for heightened customer issues or concerns. Participate in Teradata or client-sponsored service reviews, security audits, and risk assessments as needed, or required Manage talent deployed across the area in the Operations Management, Service Experience Management, and matrixed Services Account Management functions to ensure operational needs are addressed, ensure the team is functioning with direct accountability towards the customer experience. Your Background Requires a bachelor™s andor master™s degree in business andor technology, or an equivalent combination of education and experience. 10+ years™ experience managing service delivery teams in a customer-focused environment 10+ years™ experience working in a technology company in a technical capacity Proven experience leading organizations and teams through a transformation. Customer obsessed with significant experience in working with customers to drive offerings and operational execution. Ability to influence customer andor organizational leadership to accomplish business objectives. Demonstrated strength in talent ding hiring top performers, developing to top performance, and retention of key contributors. Collaborative, open and flexible style with a strong customer service mindset ability to quickly build rapport and credibility. Strong operational knowledge and experience within a field or service affiliated organization.

    location North Sydney, New South Wales


  • Internal Sales | Customer Service

    The Company We are a global manufacturer of equipment, well respected in the industry. We now seek the assistance of a highly committed individual that is after a long-term career path starting from an internal sales position. The Role Daily tasks would include assisting customers service with new inquiries Keying orders in SAP and making sure there is enough stock to serve the customers Developing new customers while servicing the current client base Follow up call to customers to ensure products amp services are meeting customers™ needs Maintaining all data on company CRM Assisting with budget and business plan preparations Assisting the credit department The Candidate Must have 2- 3 years in a similar role Ability to work effectively as a team player as well as independently Good verbal and written communication skills including a pleasant and professional telephone manner Career driven Must be a Permanent resident Ability to manage and prioritise deadlines Resilience, self-motivated and willingness to learn On Offer Is a position within a global leader. This is a developing role, with additional training and the opportunity to progress through the organisation. A generous Base Salary + Super + Bonus is on offer. The Company We are a global manufacturer of equipment, well respected in the industry. We now seek the assistance of a highly committed individual that is after a long-term career path starting from an internal sales position. The Role Daily tasks would include assisting customers service with new inquiries Keying orders in SAP and making sure there is enough stock to serve the customers Developing new customers while servicing the current client base Follow up call to customers to ensure products amp services are meeting customers™ needs Maintaining all data on company CRM Assisting with budget and business plan preparations Assisting the credit department The Candidate Must have 2- 3 years in a similar role Ability to work effectively as a team player as well as independently Good verbal and written communication skills including a pleasant and professional telephone manner Career driven Must be a Permanent resident Ability to manage and prioritise deadlines Resilience, self-motivated and willingness to learn On Offer Is a position within a global leader. This is a developing role, with additional training and the opportunity to progress through the organisation. A generous Base Salary + Super + Bonus is on offer. The Company We are a global manufacturer of equipment, well respected in the industry. We now seek the assistance of a highly committed individual that is after a long-term career path starting from an internal sales position. The Role The Company The Role Daily tasks would include assisting customers service with new inquiries Keying orders in SAP and making sure there is enough stock to serve the customers Developing new customers while servicing the current client base Follow up call to customers to ensure products amp services are meeting customers™ needs Maintaining all data on company CRM Assisting with budget and business plan preparations Assisting the credit department The Candidate The Candidate Must have 2- 3 years in a similar role Ability to work effectively as a team player as well as independently Good verbal and written communication skills including a pleasant and professional telephone manner Career driven Must be a Permanent resident Ability to manage and prioritise deadlines Resilience, self-motivated and willingness to learn On Offer Is a position within a global leader. This is a developing role, with additional training and the opportunity to progress through the organisation. A generous Base Salary + Super + Bonus is on offer. On Offer

    location North Sydney, New South Wales


  • Customer Service Specialist

    Immediate Start Brand new modern office Forward thinking, close-knit growing company A growing asset finance lender is currently looking for a full-time Customer Experience Specialist in their team. The Role The role is responsible for managing the queries from brokers and customers about the company, products, services, and current loan applications. The role is not your typical phone-based role as it is mixed with administration and coordination activities as support to the other departments. Some of your day-to-day activities may include Keeping customer information updated Issuing payouts Locating payments in finance team Setting up payment arrangements in early stage of collections Managing refunds with customers The Candidate This role is fitting for someone who has experience and knowledge in asset finance or commercial lending. Minimum of 1-2 years recent experience in the credit or lending space ideally in asset finance or commercial lending Good communication skills and has confidence to speak the technicalities of the role Quick learner and able to adapt to flexible environment Good customer service skills, empathy and composure Degree in Finance or Business is desirable On Offer If you want to be a part of a close-knit, forward-thinking company, this is a great organization to be in. They are moving to a new and modern office in the upcoming week to accommodate the growth of the organization. The company provides a great training program and gives you full understanding of the whole business. If this is of interest, please click Apply EL1521158459511940478 Immediate Start Brand new modern office Forward thinking, close-knit growing company A growing asset finance lender is currently looking for a full-time Customer Experience Specialist in their team. The Role The role is responsible for managing the queries from brokers and customers about the company, products, services, and current loan applications. The role is not your typical phone-based role as it is mixed with administration and coordination activities as support to the other departments. Some of your day-to-day activities may include Keeping customer information updated Issuing payouts Locating payments in finance team Setting up payment arrangements in early stage of collections Managing refunds with customers The Candidate This role is fitting for someone who has experience and knowledge in asset finance or commercial lending. Minimum of 1-2 years recent experience in the credit or lending space ideally in asset finance or commercial lending Good communication skills and has confidence to speak the technicalities of the role Quick learner and able to adapt to flexible environment Good customer service skills, empathy and composure Degree in Finance or Business is desirable On Offer If you want to be a part of a close-knit, forward-thinking company, this is a great organization to be in. They are moving to a new and modern office in the upcoming week to accommodate the growth of the organization. The company provides a great training program and gives you full understanding of the whole business. If this is of interest, please click Apply EL1521158459511940478 Immediate Start Brand new modern office Forward thinking, close-knit growing company A growing asset finance lender is currently looking for a full-time Customer Experience Specialist in their team. The Role The Role The role is responsible for managing the queries from brokers and customers about the company, products, services, and current loan applications. The role is not your typical phone-based role as it is mixed with administration and coordination activities as support to the other departments. Some of your day-to-day activities may include Keeping customer information updated Issuing payouts Locating payments in finance team Setting up payment arrangements in early stage of collections Managing refunds with customers The Candidate The Candidate This role is fitting for someone who has experience and knowledge in asset finance or commercial lending. Minimum of 1-2 years recent experience in the credit or lending space ideally in asset finance or commercial lending Good communication skills and has confidence to speak the technicalities of the role Quick learner and able to adapt to flexible environment Good customer service skills, empathy and composure Degree in Finance or Business is desirable On Offer If you want to be a part of a close-knit, forward-thinking company, this is a great organization to be in. They are moving to a new and modern office in the upcoming week to accommodate the growth of the organization. The company provides a great training program and gives you full understanding of the whole business. On Offer If this is of interest, please click Apply

    location North Sydney, New South Wales


  • Travel & Customer Service Staff - Work Available Immediately in Sales

    Supportive Business Culture + Growth Opportunities Paid National Travel Opportunities Multiple Openings Available Our client is a dynamic sales and marketing company who assists in acquiring long term, quality customers and generating positive brand exposure for some of Australias most recognisable brands. With a centrally located office in Surry Hills, it™s easy to see why their infections business culture and processes attracts talented, ambitious people. They are always on the lookout for new emerging talent to join their passionate and goal-driven network of sales consultants. If successful, you will be employed to take part in executing the successful face to face marketing campaigns that make a positive difference within the community Simply put, they are looking for someone who is determined to be the best version of themselves. Your Characteristics Excellent communication skills High Level of self-confidence Great interpersonal Skills Willingness to develop amp grow yourself Ability to work with autonomously or with a group Able to interact with all types of people The Benefits Hourly Rate + Commission Supportive, yet driven network of like-minded individuals Paid National Travel Industry specific coaching to help develop your skills Up to 38 hours available (Monday- Friday) If you are looking to ignite your entrepreneurial spirit and hit some goals in life, please send through your application. All successful candidates must consent to a National Police Check Supportive Business Culture + Growth Opportunities Paid National Travel Opportunities Multiple Openings Available Our client is a dynamic sales and marketing company who assists in acquiring long term, quality customers and generating positive brand exposure for some of Australias most recognisable brands. With a centrally located office in Surry Hills, it™s easy to see why their infections business culture and processes attracts talented, ambitious people. They are always on the lookout for new emerging talent to join their passionate and goal-driven network of sales consultants. If successful, you will be employed to take part in executing the successful face to face marketing campaigns that make a positive difference within the community Simply put, they are looking for someone who is determined to be the best version of themselves. Your Characteristics Excellent communication skills High Level of self-confidence Great interpersonal Skills Willingness to develop amp grow yourself Ability to work with autonomously or with a group Able to interact with all types of people The Benefits Hourly Rate + Commission Supportive, yet driven network of like-minded individuals Paid National Travel Industry specific coaching to help develop your skills Up to 38 hours available (Monday- Friday) If you are looking to ignite your entrepreneurial spirit and hit some goals in life, please send through your application. All successful candidates must consent to a National Police Check Supportive Business Culture + Growth Opportunities Paid National Travel Opportunities Multiple Openings Available emerging talent passionate goal-driven network Simply put, they are looking for someone who is determined to be the best version of themselves. Your Characteristics Excellent communication skills High Level of self-confidence Great interpersonal Skills Willingness to develop amp grow yourself Ability to work with autonomously or with a group Able to interact with all types of people The Benefits Hourly Rate + Commission Supportive, yet driven network of like-minded individuals Paid National Travel Industry specific coaching to help develop your skills Up to 38 hours available (Monday- Friday) If you are looking to ignite your entrepreneurial spirit and hit some goals in life, please send through your application . All successful candidates must consent to a National Police Check All successful candidates must consent to a National Police Check All successful candidates must consent to a National Police Check All successful candidates must consent to a National Police Check All successful candidates must consent to a National Police Check

    location Surry Hills, New South Wales


  • Customer Service Representative

    Join this government department based in Parramatta within Customer Service - start asap Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm as well as join a vibrant, supportive and friendly team environment. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, email to sophie.patersonhays.com.au or call Sophie on 0280626178 now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2366045 Join this government department based in Parramatta within Customer Service - start asap Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm as well as join a vibrant, supportive and friendly team environment. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, email to sophie.patersonhays.com.au or call Sophie on 0280626178 now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2366045 Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction What you need to do now LHS 297508

    location Sydney, New South Wales


  • Customer Service Officer

    Fantastic opportunity to join a Government Department in Western Sydney on a one-off project Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm as well as join a vibrant, supportive and friendly team environment What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2365147 Fantastic opportunity to join a Government Department in Western Sydney on a one-off project Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed To be successful for this position you should have Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview. What youll get in return On offer to you is a pay-rate of 30 per hour + Super. In return you will receive excellent working hours Monday to Friday working 7 hours a day within 7am to 7pm as well as join a vibrant, supportive and friendly team environment What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2365147 Your new company This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers. Your new role Calls are in relation to the recent election and you will be providing customer service support and updates to individuals following on from the event. The role will require you to be able to Your new company Your new role Provide a high-level quality of customer service daily Ability to take a high-volume of inbound calls and handle complaints where necessary Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly What youll need to succeed Previous experience working within a contact centre essential Previous experience working within collections is highly desired Confident multi-tasker and have a committed approach to customer satisfaction What youll get in return What you need to do now LHS 297508

    location Sydney, New South Wales


  • Client Support Specialist – Sydney

    We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, we™re on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo At Edrolo were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures, AirTree Ventures, Jungle Ventures). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. We™re a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. We™re looking for someone who is interested in what™s happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no™ positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst we™ve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). We™ll support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time. We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, we™re on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo At Edrolo were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures, AirTree Ventures, Jungle Ventures). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. We™re a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. We™re looking for someone who is interested in what™s happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no™ positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst we™ve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). We™ll support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time. We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, we™re on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo About Edrolo At Edrolo were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures, AirTree Ventures, Jungle Ventures). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. We™re a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. We™re looking for someone who is interested in what™s happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no™ positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst we™ve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). We™ll support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time.

    location North Sydney, New South Wales


  • Virtual Customer Service

    Reesby are hiring Remote Workers for various sales, receptionist, data, tech for jobs and internshipsSkills Strong communication skillsExcellent typing skills and computer skillsMotivated and sales driven attitudeProfessional and politewww.reesby.com.au for more jobsJob Types Full-time, Part-timeExperienceinbound call centre 1 year (Preferred)customer service 1 year (Preferred)outbound call centre 1 year (Preferred)Work EligibilityNo work eligibility is required, I am willing to sponsor the right candidate (e.g. visa) (Preferred) Reesby are hiring Remote Workers for various sales, receptionist, data, tech for jobs and internships Reesby Skills Skills Strong communication skills Excellent typing skills and computer skills Motivated and sales driven attitude Professional and polite www.reesby.com.au for more jobs www.reesby.com.au Job Types Full-time, Part-time Experience inbound call centre 1 year (Preferred) customer service 1 year (Preferred) outbound call centre 1 year (Preferred) Work Eligibility No work eligibility is required, I am willing to sponsor the right candidate (e.g. visa) (Preferred)

    location North Sydney, New South Wales


  • Customer Service Representative - RG146

    Must be RG146 accredited Immediate Start Temp Opportunity Support industry leaders At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW 00D90000000Yv5fa066F00001XnCCVQA3 Must be RG146 accredited Immediate Start Temp Opportunity Support industry leaders At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW 00D90000000Yv5fa066F00001XnCCVQA3 Must be RG146 accredited Immediate Start Temp Opportunity Support industry leaders At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW Why work with Talentpath? APPLY NOW

    location North Sydney, New South Wales


  • Client Support Specialist – Sydney

    We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, were on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo At Edrolo (httpswww.edrolo.com.au) were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team (httpswww.edrolo.com.aujobs) to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni (httpsstartmate.com.auedrolo) and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures (httpsblackbird.vc), AirTree Ventures (httpairtree.vccompanies), Jungle Ventures (httpwww.jungle-ventures.comportfolio)). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. Were a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. Were looking for someone who is interested in whats happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst weve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). Well support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time. We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, were on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo At Edrolo (httpswww.edrolo.com.au) were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team (httpswww.edrolo.com.aujobs) to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni (httpsstartmate.com.auedrolo) and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures (httpsblackbird.vc), AirTree Ventures (httpairtree.vccompanies), Jungle Ventures (httpwww.jungle-ventures.comportfolio)). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. Were a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. Were looking for someone who is interested in whats happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst weve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). Well support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time. We are exceptionally excited to be offering a position within our School Support Team We are looking for an experienced A+ player in the customer and client support space. As our team and client base has grown, were on the lookout for someone with the hunger to improve processes and smash tickets. Successful team members have a few years experience, are very tech-savvy, and have a proven ability to communicate clearly and effectively in person, over the phone, and via email. This role presents great opportunities to work across several teams within Edrolo, contributing to and learning about all aspects of our business. About Edrolo About Edrolo At Edrolo (httpswww.edrolo.com.au) were transforming the way students learn and teachers teach. Our mission is simple to improve education. But improving education is hard, so we must continue to build-out a world-class team (httpswww.edrolo.com.aujobs) to pursue the huge opportunities in front of us. Were an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Based in Fitzroy VIC with a second growing team in Alexandria NSW, we create cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula. Were also Startmate alumni (httpsstartmate.com.auedrolo) and have some of Australias and Singapores brightest investors backing us (Blackbird Ventures (httpsblackbird.vc), AirTree Ventures (httpairtree.vccompanies), Jungle Ventures (httpwww.jungle-ventures.comportfolio)). The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. Were a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture. About the role About the role Based in our Alexandria office, this role will throw you into a fast-paced business environment where we prize both quality and efficacy. As an Edrolo School Support Team Client Support Specialist you will be expected to handle a range of tasks primarily focused around solving tickets for both internal and external clients and buildingimproving our ticket and support processes and systems. This will require a variety of functions, including excellent communication skills, quick problem solving, above average computer skills, and the ability to explain complex situations and issues clearly and succinctly. Were looking for someone who is interested in whats happening in the larger clientcustomer support scene, who is up to date on the literature, who understands how to engineer positive experiences, who knows how to write short and clear, who is able to make ˜no positive, who knows how and when to apologise, and most importantly, is passionate to take their career to the next level in an environment that is committed to growth. The role involves heavy direct communication with both internal and external clients, Excel data manipulation, and process and system improvement. Strong customer service skills and the willingness to do what it takes to get the job done are the key factors we look for. The role has outstanding development potential and is perfectly suited for someone growth-oriented. Whilst weve had a number of people transition from senior roles in our School Support Team to other roles in the organisation, this particular role is best suited to someone who is passionate about Client Support and is eager to go deeper in this space and carve out a long-term career in Client Support. The growth prospects within this are fantastic, and this is a wonderful opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Key role responsibilities Key role responsibilities Building and maintaining successful client relationships with secondary schools Managing user account queries by email and phone Handling escalation from other team members and resolving complex challenges to do the best by our clients and Edrolo Assisting students, teachers, parents, and those in leadership positions at schools to use Edrolo at full capacity Manipulating and mining data sets in Microsoft Excel Helping scale up our processes and implement new systems as the business grows help our team scale Actively contributing to a positive team culture Other tasks as required Key role requirements Key role requirements To be successful in this role you will need Minimum two years proven customer service experience in a high performing Client Support Team this could be SaaS, edtech, a contact centre, or a number of other related fields (we strongly believe in transferable skills, make the case to us why yours are transferable to this role and point to examples that demonstrate why you will be successful) An excellent customer service manner Know what we mean when talking about CSAT, customer effort, handle times, engineering experiences, tickets, etc Be experienced and passionate about help-desk platforms and technology solutions To be very comfortable with computers and technology An eye for detail A passion for our vision to improve education The ability to work under pressure and to adhere to deadlines Be a quick learner Ability to understand and work through complex processes The ability to think creatively and assist us to scale up our processes as the business grows Resilience, a growth mindset, an openness to feedback and growth, and willingness to try new things The offer The offer Great career progression opportunities for high achievers Ability to shape the future of support at Edrolo Neat office with roughly 15 other great people, in a convenient Alexandria location No complex hierarchy or politics Regular social events such as dinners and drinks Wear what you want policy Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). Well support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time.

    location North Sydney, New South Wales


  • Customer Support - Order Management

    Support Sales and Operational Teams Western Sydney Location Close to Public Transport Import Logistics Experience Essential The Client Well known global supplier of technology and electronic products based in the Parramatta area has an exciting opportunity to join the sales and operations team of its progressive, global organisation. The Position Provide shipment order status updates to customers Process customer orders and action order amendment requests Liaise with internal divisions to expedite delivery Trouble shoot and escalate order processing issues as required Assist with associated import, order management and customer service procedures The Requirements Import logistics knowledge SAP knowledge preferred Ability to adhere to deadlines and work under pressure Strong, professional communication skills Proven attention to detail On Offer 1 year contract with the view to permanent employment Prestigious global brand Western Sydney location For more information regarding this role and many other in freight, customs and logistics with FRMSTAFF please contact Meredith Harvey on (02) 9313 9777 or visit www.frmstaff.com.au. Support Sales and Operational Teams Western Sydney Location Close to Public Transport Import Logistics Experience Essential The Client Well known global supplier of technology and electronic products based in the Parramatta area has an exciting opportunity to join the sales and operations team of its progressive, global organisation. The Position Provide shipment order status updates to customers Process customer orders and action order amendment requests Liaise with internal divisions to expedite delivery Trouble shoot and escalate order processing issues as required Assist with associated import, order management and customer service procedures The Requirements Import logistics knowledge SAP knowledge preferred Ability to adhere to deadlines and work under pressure Strong, professional communication skills Proven attention to detail On Offer 1 year contract with the view to permanent employment Prestigious global brand Western Sydney location For more information regarding this role and many other in freight, customs and logistics with FRMSTAFF please contact Meredith Harvey on (02) 9313 9777 or visit www.frmstaff.com.au. Support Sales and Operational Teams Western Sydney Location Close to Public Transport Import Logistics Experience Essential The Client The Position Provide shipment order status updates to customers Process customer orders and action order amendment requests Liaise with internal divisions to expedite delivery Trouble shoot and escalate order processing issues as required Assist with associated import, order management and customer service procedures The Requirements Import logistics knowledge SAP knowledge preferred Ability to adhere to deadlines and work under pressure Strong, professional communication skills Proven attention to detail On Offer 1 year contract with the view to permanent employment Prestigious global brand Western Sydney location FRMSTAFF Meredith Harvey (02) 9313 9777 www.frmstaff.com.au.

    location North Sydney, New South Wales


  • Customer Support Officer

    Position description Position Customer Support Officer “ Medical Screening Start ASAP Assignment 5 Months Approximately Location Sydney Do you have keen analytical skills, able to interpret medical information and provide relevant data to support a Medical Assessment Panel? We have a 5 month opportunity with our government client for the right applicant. Key Accountabilities Coordinate medical examinations effectively and efficiently using service providers and Lung Screen to meet the needs of our clients and case manage matters which may impact on the determination of Clients™ medical condition. Analyse and interpret medical information, data, images and reports to prepare and determine completeness of evidence provided for determination of dust disease. Coordinate lung screen visits and liaise with local councils and business chambers to locate and secure the most suitable facilities for the Lung Screen and for customers. Investigate and assess medical records in order to identify and recommend the best and most effective medical service that meets the individual client™s needs in accordance with policies and procedures. Liaise and collaborate with clients, their families, employers and multiple jurisdictions medical service providers to obtain medical information and records in accordance with the privacy and freedom of information procedures. Verify and process invoices for payment, ensuring agency time frames, processes, entitlements, policy and delegations are complied with Assist and step in for in the Medical Centre when required, meet and greet customers and give them direction to information on services. Essential requirements Prioritise workloads and work flows to ensure service delivery timelines are met. Maintain accurate records and records information systems and functions in accordance with records management policies and procedures and confidentiallyprivacy requirements. Pre-employment checks Apply NOW Position Start Assignment Location Key Accountabilities Essential requirements

    location North Sydney, New South Wales


  • Contact Centre Agent- Sydney CBD

    Sydney CBD Multiple Sectors 6 month contract Contact Centre Agent Required For Immediate Start Immediate Start 33 - 37 inc super Responsibilities The position entails receiving incoming calls in multiple sectors and assisting customers with enquiries. Receive and log all customer calls in a timely manner in order to meet customer expectations. Review and action work in progress to ensure follow ups are being addressed and jobs are closed Required Good written and verbal communication skills Proficiency with Word and Outlook Commitment to providing exceptional customer service Previous experience in a Phone Based Support Environment Strong inter personal skills High level of customer service delivery, ensuring customers expectations are exceeded. Sydney CBD Multiple Sectors 6 month contract Contact Centre Agent Required For Immediate Start Immediate Start 33 - 37 inc super Responsibilities The position entails receiving incoming calls in multiple sectors and assisting customers with enquiries. Receive and log all customer calls in a timely manner in order to meet customer expectations. Review and action work in progress to ensure follow ups are being addressed and jobs are closed Required Good written and verbal communication skills Proficiency with Word and Outlook Commitment to providing exceptional customer service Previous experience in a Phone Based Support Environment Strong inter personal skills High level of customer service delivery, ensuring customers expectations are exceeded. Sydney CBD Multiple Sectors 6 month contract Immediate Start 33 - 37 inc super Responsibilities The position entails receiving incoming calls in multiple sectors and assisting customers with enquiries. Receive and log all customer calls in a timely manner in order to meet customer expectations. Review and action work in progress to ensure follow ups are being addressed and jobs are closed Required Good written and verbal communication skills Proficiency with Word and Outlook Commitment to providing exceptional customer service Previous experience in a Phone Based Support Environment Strong inter personal skills High level of customer service delivery, ensuring customers expectations are exceeded.

    location North Sydney, New South Wales


  • Customer Service Representative - RG146

    At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW Must be RG146 accredited Immediate Start Temp Opportunity Support industry leaders At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW At Talentpath we pride ourselves on working with Sydneys most talented temporary workforce. We partner with a number of clients who appreciate the impact of candidates who can hit the ground running and add real value to their business. We want to chat to professional temporary candidates who are looking for short and long term assignments Each day you will¦ Each day you will¦ Managing high volume inbound and outbound calls Building rapport with new and existing customers Complete administrative tasks in a timely manner Work collaboratively in a team environment What you need to do it¦ What you need to do it¦ RG146 accredited Available immediately 2+ years™ Contact Centre experience High level communication skills including the ability to explain complex information Attention to detail and the willingness to learn on the job Why work with Talentpath? Whether you are between permanent roles or want to build a temping career, we believe in building strong, long lasting relationships with our candidates that extend past your next role. We will help shape your career and ensure that the position suits your skills and aligns with your goals and beliefs. If you are available immediately and want to hear about our upcoming temporary roles, APPLY NOW Why work with Talentpath? APPLY NOW

    location North Sydney, New South Wales


  • Guest Service Specialist

    Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment . Casual work Call-in Job Summary Job Summary . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication . Your duties will include- You will be responsible for assisting with the efficient running of the department according to the established Langham brand standards.- Providing courteous, professional, efficient and flexible service at all times when serving food and beverages to in-house guests in order to maximise guest satisfaction. - Assist in achieving and maintaining presentation standards of Food and Beverage outlet (e.g. setting up room service trolleys correctly and ensuring cleanliness of crockery, cutlery, linen and glassware used)- Serve food and drinks to guests in a professional manner- Prepare bills, handle money or credit cards and process payments- Actively interact with guests to anticipate needs and resolve any problems or complaints that may arise- Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Requirement Requirement . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. . Your skills and experience will include- Demonstrated experience in a similar role.- Possess a high standard of professional grooming.- Well presented with exceptional communication skills.- Embrace and demonstrate Langham Hospitality Group values. Terms of employment Terms of employment . Casual work Call-in . Casual work Call-in

    location North Sydney, New South Wales


  • Customer Service Officer

    Our client is a growing company experiencing rapid expansion and is seeking a Customer Service Officer to join their Sydney team. The Company Our client is a growing company experiencing rapid expansion and is seeking a Customer Service Officer to join their Sydney team. This is an excellent opportunity for a self-starter to work for a highly regarded company, with the opportunity to upskill and have great career growth. The Role Your fit within the role will be dependent on your proven customer service experience with key responsibilities including Manage inbound and outbound customer service calls with a professional manner Data entry and database management Liaise with internal and external stakeholders to keep up to date with the day to day business Problem solving Support the overall administrative tasks of the business (where required) About you To be successful in the role, you will be someone with very strong customer service or administration experience and who is passionate about building relationships with others. You will also be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic environment. Having a proven track record (2 years+) in customer service will be an advantage. Whats on offer? A dynamic and exciting role that will give you opportunities to build meaningful relationships The benefit of a formal program of training and professional development. The support of a talented, highly energised team of professionals To Apply Interested in applying? Wed like to hear from you Simply, send us your resume by clicking on the apply button below. Please note your application will be assessed within 3 working days in which we will only get in touch with shortlisted applicants. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Manage inbound and outbound customer service calls with a professional manner Data entry and database management Liaise with internal and external stakeholders to keep up to date with the day to day business Problem solving Support the overall administrative tasks of the business (where required) A dynamic and exciting role that will give you opportunities to build meaningful relationships The benefit of a formal program of training and professional development. The support of a talented, highly energised team of professionals

    location North Ryde, New South Wales


  • Customer Service Advisor (Japanese speaking)

    Specialist Australian Company in Shareholder engagement Working in a team of 4 liaising with shareholders and advisors. Applicants must be fluent both written and verbal in Japanese and English Great opportunity to work for a leading Shareholder engagement firm based in Sydney CBD. They are currently seeking Japanese speaking Client Service Advisors to assist with a 3-4 week project for their Japanese based clients. Duties will include Contacting clients and advisors as the project requires to gather and give information Preparing accurate statistical and insightful narrative reports and transmitting these to clients as per campaign requirements Liaising internally with advisors, keeping them up to date as the project develops Keeping scripts updated and generate supporting documentation Effective daily management of escalations To be considered for this role you must Fluent in Japanese and English, both written and verbal Have previous Client Service experience within financial services or investments Confident phone manner and happy to engage with senior stakeholders Immediately available for a start later this week. Working hours are 11.00am - 7.00pm If you feel you have the experience to match these requirements, please send through an up to date copy of your resume via the Apply option on this page. Specialist Australian Company in Shareholder engagement Working in a team of 4 liaising with shareholders and advisors. Applicants must be fluent both written and verbal in Japanese and English Great opportunity to work for a leading Shareholder engagement firm based in Sydney CBD. They are currently seeking Japanese speaking Client Service Advisors to assist with a 3-4 week project for their Japanese based clients. Duties will include Contacting clients and advisors as the project requires to gather and give information Preparing accurate statistical and insightful narrative reports and transmitting these to clients as per campaign requirements Liaising internally with advisors, keeping them up to date as the project develops Keeping scripts updated and generate supporting documentation Effective daily management of escalations To be considered for this role you must Fluent in Japanese and English, both written and verbal Have previous Client Service experience within financial services or investments Confident phone manner and happy to engage with senior stakeholders Immediately available for a start later this week. Working hours are 11.00am - 7.00pm If you feel you have the experience to match these requirements, please send through an up to date copy of your resume via the Apply option on this page. Specialist Australian Company in Shareholder engagement Working in a team of 4 liaising with shareholders and advisors. Applicants must be fluent both written and verbal in Japanese and English Japanese speaking Client Service Advisors Duties will include Contacting clients and advisors as the project requires to gather and give information Preparing accurate statistical and insightful narrative reports and transmitting these to clients as per campaign requirements Liaising internally with advisors, keeping them up to date as the project develops Keeping scripts updated and generate supporting documentation Effective daily management of escalations To be considered for this role you must Fluent in Japanese and English, both written and verbal Japanese and English, written and verbal Have previous Client Service experience within financial services or investments previous Client Service experience within financial services Confident phone manner and happy to engage with senior stakeholders Immediately available for a start later this week. Working hours are 11.00am - 7.00pm Apply

    location North Sydney, New South Wales


  • Support Advisor Northern Sydney

    About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. About the opportunity Looking for 2x Full Time Support Advisors to join our Northern Sydney Home and Community Care team for Ageing located at Chatswood. You will be supporting Uniting Aged clients and their families in their homes, to work in partnership with them to provide excellent case management to maximise the benefit they can receive from funding package and enable them to live with meaning, purpose and independence. Key responsibilities may include Client Assessment, referral, review and goal planning Client funds management Relationship Management with internal and external stakeholders Promote Uniting in the Community to potential clients Essential qualifications Degree qualifications in Allied Health, Nursing or other relevant field Understanding of Community Aged Care services and Home Care Packages Well-developed understanding and delivery of case management, preferable in Aged Care Current First Aid Certificate Current Australian Full Drivers Licence At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for our staff and our clients. We are bold, imaginative, respectful and compassionate. We offer our staffs Not for profit salary packaging entitlements Paid travel time and reimbursement of Kms between consecutive services. Hands on training, development and mentoring A mobile phone Long term career paths working alongside like-minded individuals An organisation that has a positive impact on our clients and society Click on the link below to apply. If you have any queries, please feel free to contact Rebecca Chan on rchanuniting.org for a confidential discussion. Employment with Uniting is subject to satisfactory background checks which includes a National Police Check and Reference Checks About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. About the opportunity Looking for 2x Full Time Support Advisors to join our Northern Sydney Home and Community Care team for Ageing located at Chatswood. You will be supporting Uniting Aged clients and their families in their homes, to work in partnership with them to provide excellent case management to maximise the benefit they can receive from funding package and enable them to live with meaning, purpose and independence. Key responsibilities may include Client Assessment, referral, review and goal planning Client funds management Relationship Management with internal and external stakeholders Promote Uniting in the Community to potential clients Essential qualifications Degree qualifications in Allied Health, Nursing or other relevant field Understanding of Community Aged Care services and Home Care Packages Well-developed understanding and delivery of case management, preferable in Aged Care Current First Aid Certificate Current Australian Full Drivers Licence At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for our staff and our clients. We are bold, imaginative, respectful and compassionate. We offer our staffs Not for profit salary packaging entitlements Paid travel time and reimbursement of Kms between consecutive services. Hands on training, development and mentoring A mobile phone Long term career paths working alongside like-minded individuals An organisation that has a positive impact on our clients and society Click on the link below to apply. If you have any queries, please feel free to contact Rebecca Chan on rchanuniting.org for a confidential discussion. Employment with Uniting is subject to satisfactory background checks which includes a National Police Check and Reference Checks About us About the opportunity 2x Full Time Support Advisors Northern Sydney Home and Community Care team Chatswood Key responsibilities may include Client Assessment, referral, review and goal planning Client funds management Relationship Management with internal and external stakeholders Promote Uniting in the Community to potential clients Essential qualifications Degree qualifications in Allied Health, Nursing or other relevant field Understanding of Community Aged Care services and Home Care Packages Well-developed understanding and delivery of case management, preferable in Aged Care Current First Aid Certificate Current Australian Full Drivers Licence bold, imaginative, respectful compassionate Not for profit salary packaging entitlements Paid travel time and reimbursement of Kms between consecutive services. Hands on training, development and mentoring A mobile phone Long term career paths working alongside like-minded individuals An organisation that has a positive impact on our clients and society Rebecca Chan uniting.org Employment with Uniting is subject to satisfactory background checks which includes a National Police Check and Reference Checks

    location Chatswood, New South Wales


  • customer service representative

    Customer Service Representative Your New Company You will join a cohesive and high performing multinational company located in Sydney CBD, close to public transport. They are most known for their consultative and superior customer service approach with their clients as well as their branding. Your New Role As a customer service representative, you will be reporting to the team leader who is highly regarded within the business and is known for being a supportive and approachable manager. Your main aim will be delivering a high level customer service to all clients, along with scheduling and coordinating requests within a time frame. Your Key Duties Deliver an outstanding customer experience Manage incoming calls and customer service enquiries via phone and email in a timely manner Build strong relationships with all stakeholders Provide clear, correct and timely information Record all communication and actions and ensure they are performed accurately and thoroughly The Benefits Opportunities for career progression and development Extensive training Located in a modern office in Sydney CBD, close to transport and shops Located near nice restaurants and shops About You Experience in similar roles Reception, customer service and call centre A high level of written and verbal communication skills Proven capability to resolve customer issues Proficiency in using Microsoft suite Ability to work in a team environment If you want to join this multinational business, please APPLY NOW. For a confidential discussion please call 8215 1015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Customer Service Representative Your New Company You will join a cohesive and high performing multinational company located in Sydney CBD, close to public transport. They are most known for their consultative and superior customer service approach with their clients as well as their branding. Your New Role As a customer service representative, you will be reporting to the team leader who is highly regarded within the business and is known for being a supportive and approachable manager. Your main aim will be delivering a high level customer service to all clients, along with scheduling and coordinating requests within a time frame. Your Key Duties Deliver an outstanding customer experience Manage incoming calls and customer service enquiries via phone and email in a timely manner Build strong relationships with all stakeholders Provide clear, correct and timely information Record all communication and actions and ensure they are performed accurately and thoroughly The Benefits Opportunities for career progression and development Extensive training Located in a modern office in Sydney CBD, close to transport and shops Located near nice restaurants and shops About You Experience in similar roles Reception, customer service and call centre A high level of written and verbal communication skills Proven capability to resolve customer issues Proficiency in using Microsoft suite Ability to work in a team environment If you want to join this multinational business, please APPLY NOW. For a confidential discussion please call 8215 1015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Your New Company Your New Company You will join a cohesive and high performing multinational company located in Sydney CBD, close to public transport. They are most known for their consultative and superior customer service approach with their clients as well as their branding. Your New Role Your New Role As a customer service representative, you will be reporting to the team leader who is highly regarded within the business and is known for being a supportive and approachable manager. Your main aim will be delivering a high level customer service to all clients, along with scheduling and coordinating requests within a time frame. Your Key Duties Your Key Duties Deliver an outstanding customer experience Manage incoming calls and customer service enquiries via phone and email in a timely manner Build strong relationships with all stakeholders Provide clear, correct and timely information Record all communication and actions and ensure they are performed accurately and thoroughly The Benefits The Benefits Opportunities for career progression and development Extensive training Located in a modern office in Sydney CBD, close to transport and shops Located near nice restaurants and shops About You About You Experience in similar roles Reception, customer service and call centre A high level of written and verbal communication skills Proven capability to resolve customer issues Proficiency in using Microsoft suite Ability to work in a team environment If you want to join this multinational business, please APPLY NOW. For a confidential discussion please call 8215 1015. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location North Sydney, New South Wales


  • Call Centre Consultant

    Opportunity to work within a global company Competitive hourly rate About Our Client Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Job Description Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. The Successful Applicant The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. Whats on Offer Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Opportunity to work within a global company Competitive hourly rate About Our Client Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Job Description Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. The Successful Applicant The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. Whats on Offer Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Opportunity to work within a global company Competitive hourly rate Opportunity to work within a global company Competitive hourly rate Opportunity to work within a global company Opportunity to work within a global company Competitive hourly rate Competitive hourly rate About Our Client Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. About Our Client About Our Client Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Our clients vary within the professional services from Insurance and Finance to Technology and Telecommunications. Several of our clients are seeking Call Centre Consultants to join their team either within the office or remotely depending on experience. Job Description Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. Job Description Job Description Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. Reporting directly to the Call Centre Manager, your duties will include Answering a high volume of calls and directing customers according Responding to enquiries respectfully and politely Lead generation and escalation Assisting customers of the phone and over email Keeping up to date with products and policies and advising accordingly Being empathetic and clear with your communication and Assisting around the business where possible. The Successful Applicant The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. The Successful Applicant The Successful Applicant The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. The successful candidate will possess A minimum of 1 year prior experience within a similar role Ability to speak and communicate clearly Proficiency with MS suite, Salesforce and SAP are highly regarded Ability to pick up systems quickly and efficiently Ability to liaise with clients and stakeholders of varying seniority and Be prompt, punctual and have the ability to take initiative and prioritise tasks. Whats on Offer Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Whats on Offer Whats on Offer Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies Competitive hourly rate Opportunity to grow and progress Opportunity to be a part of global companies

    location Australia, New South Wales


  • Customer Care consultant - Medical x2

    Customer Experience Representative - Medical We are currently seeking a Customer Experience Professional to join this National team based in Smithfield. With call volume increasing our Client is seeking 2-3 more consultants for immediate starts to assist with call volume across AUSNZ. Reporting into the Call centre team leaders these roles will give you the opportunity to be part of team that helps with delivery of medical supplies, DIFOT goods, arrange services and online tech support. You will be happy to talk to all customers, resolve issues and be responsible for Managing existing relationships and following up all customer enquiriesProviding support or direction to home patientsResponding to customer queries via email or online mediumsOrder entry via SAPResponding to customer feedback on online forms Liaise with Warehouse amp logistics teams daily to ensure correct ETAsEstablishing and building strong relationships internally The Ideal candidate will have the following Proven SAP exposureA medical device background 5+ years Customer in service on phonesIntermediate to advanced skills in Microsoft Office suiteExperience in a high volume call centre environment - inbound or outboundExceptional problem solving abilities HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. Programmed strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, age, sexual orientation or abilities to apply. Call Tamara or Jasmin Sutherland - 02 8842 2000 with any Questions or Press APPLY NOW to upload your CV straight away. Customer Experience Representative - Medical We are currently seeking a Customer Experience Professional to join this National team based in Smithfield. With call volume increasing our Client is seeking 2-3 more consultants for immediate starts to assist with call volume across AUSNZ. Reporting into the Call centre team leaders these roles will give you the opportunity to be part of team that helps with delivery of medical supplies, DIFOT goods, arrange services and online tech support. You will be happy to talk to all customers, resolve issues and be responsible for Managing existing relationships and following up all customer enquiriesProviding support or direction to home patientsResponding to customer queries via email or online mediumsOrder entry via SAPResponding to customer feedback on online forms Liaise with Warehouse amp logistics teams daily to ensure correct ETAsEstablishing and building strong relationships internally The Ideal candidate will have the following Proven SAP exposureA medical device background 5+ years Customer in service on phonesIntermediate to advanced skills in Microsoft Office suiteExperience in a high volume call centre environment - inbound or outboundExceptional problem solving abilities HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. Programmed strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, age, sexual orientation or abilities to apply. Call Tamara or Jasmin Sutherland - 02 8842 2000 with any Questions or Press APPLY NOW to upload your CV straight away. Customer Experience Representative - Medical We are currently seeking a Customer Experience Professional to join this National team based in Smithfield. With call volume increasing our Client is seeking 2-3 more consultants for immediate starts to assist with call volume across AUSNZ. Reporting into the Call centre team leaders these roles will give you the opportunity to be part of team that helps with delivery of medical supplies, DIFOT goods, arrange services and online tech support. You will be happy to talk to all customers, resolve issues and be responsible for Managing existing relationships and following up all customer enquiries Providing support or direction to home patients Responding to customer queries via email or online mediums Order entry via SAP Responding to customer feedback on online forms Liaise with Warehouse amp logistics teams daily to ensure correct ETAs Establishing and building strong relationships internally The Ideal candidate will have the following Proven SAP exposure A medical device background 5+ years Customer in service on phones Intermediate to advanced skills in Microsoft Office suite Experience in a high volume call centre environment - inbound or outbound Exceptional problem solving abilities HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. Programmed strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, age, sexual orientation or abilities to apply. Call Tamara or Jasmin Sutherland - 02 8842 2000 with any Questions or Press APPLY NOW to upload your CV straight away.

    location North Sydney, New South Wales


  • Customer Service Representative

    Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours This role is a Permanent Full Time position with shifts to be confirmed. Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 13042020 Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours This role is a Permanent Full Time position with shifts to be confirmed. Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 13042020 Do work that matters Do work that matters Do work that matters Your role exists to make our customer™s lives easier. It is what gets you up in the morning. Our Customer Service Representatives (CSR) are the type of people who thrive on answering customer questions, ensuring their needs are met and delivering the right solutions to them at the right time. Our Team Our Team Our Team You™ll be joining the Direct Banking Team - a hardworking bunch who support our online and phone banking activities. We are incredibly passionate about our customers and because our customers bank 247 our call centre operates 24 hours a day, 7 days a week. It means that when our customers need us, we are there. We are looking for someone who thrives in a busy environment. You will love the buzzing, sometimes noisy, atmosphere of our call centre and your resilient nature will see you succeed in a sometimes challenging environment. As a CSR you will receive incoming calls, responding to our many diverse customers and their many diverse queries. Believe us when we say that no two calls are the same. In this role you™ll master different technologies, multitask like never before, and continue to change and grow as our products and customers do. But we won™t throw you in the deep end we offer first class training to not only get you ready for the call centre environment, as well as for your new role. We also offer ongoing support to help you succeed in your new role and grow your career. The Role The Role The Role Your responsibilities will include but are not limited to Interact with customers by phone to develop customer relationships through demonstrating a personal interest, creating self service opportunities and facilitate customer request. Use your knowledge of the Bank™s products and services to attend to the customers™ identified financial needs gained through ongoing training. Achieve customer service excellence by understanding and practicing the Bank™s customer service standards. Resolve simple sale enquiries and refer customers with complex financial needs to specialists within the Bank. Actively work towards resolving customer enquiries andor complaints in a prompt, professional and caring manner. Achieve or exceed performance targets relating to customer experience, service quality and operational performance by adhering to the Bank™s sales and service methodologies. Your performance will be measured against the following targets customer experience, self service options and quality targets. Process transactions to satisfy customer enquiries whilst adhering to policies and procedures. Required to work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Hours Hours Hours This role is a Permanent Full Time position with shifts to be confirmed. This role is a Permanent Full Time position with shifts to be confirmed. Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) Please note Please note also you must be available to attend mandatory full time training Monday to Friday 9am to 5pm for the first 8 weeks (commencing Monday 11th May) If you have a CAN do attitude and the desire to enhance your teams capabilities that support our business goals then please apply now. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    location Australia, New South Wales


  • customer service officer - afternoon and night shifts

    Exciting opportunity to work for a large NSW Government Department. The role is working within their inbound call centre with Afternoon (2pm - 10pm) and Night (10pm-7am) shifts available. The Role Your responsibilities as a Customer Service Representative will be to answer inbound calls and provide advice and assistance to internal employees regarding HR concerns including coronavirus. You do not need any medical or HR experience for this as all information will be provided to you. Answer inbound enquiries and requests for information Maintain customer satisfaction Stay updated on departmental policy changes Handle data and information with confidentiality Maintain accurate records and databases The Candidate As the first point of contact for enquiries, it is essential that you enjoy providing a high level of customer service. Great communication skills MUST have previously worked in a call centre Provide high level customer service MUST be able to work Afternoon (2pm - 10pm) or Night (10pm-7am) shifts The Benefits Randstad is the largest HR and recruitment services company in the world. We are a key supplier to NSW State Government and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this project, we will offer you a competitive hourly rate and support right throughout your assignment. If you possess the above skills and attributes, then click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Exciting opportunity to work for a large NSW Government Department. The role is working within their inbound call centre with Afternoon (2pm - 10pm) and Night (10pm-7am) shifts available. The Role Your responsibilities as a Customer Service Representative will be to answer inbound calls and provide advice and assistance to internal employees regarding HR concerns including coronavirus. You do not need any medical or HR experience for this as all information will be provided to you. Answer inbound enquiries and requests for information Maintain customer satisfaction Stay updated on departmental policy changes Handle data and information with confidentiality Maintain accurate records and databases The Candidate As the first point of contact for enquiries, it is essential that you enjoy providing a high level of customer service. Great communication skills MUST have previously worked in a call centre Provide high level customer service MUST be able to work Afternoon (2pm - 10pm) or Night (10pm-7am) shifts The Benefits Randstad is the largest HR and recruitment services company in the world. We are a key supplier to NSW State Government and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this project, we will offer you a competitive hourly rate and support right throughout your assignment. If you possess the above skills and attributes, then click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Exciting opportunity to work for a large NSW Government Department. The role is working within their inbound call centre with Afternoon (2pm - 10pm) and Night (10pm-7am) shifts available. The Role The Role Your responsibilities as a Customer Service Representative will be to answer inbound calls and provide advice and assistance to internal employees regarding HR concerns including coronavirus. You do not need any medical or HR experience for this as all information will be provided to you. Answer inbound enquiries and requests for information Maintain customer satisfaction Stay updated on departmental policy changes Handle data and information with confidentiality Maintain accurate records and databases The Candidate The Candidate As the first point of contact for enquiries, it is essential that you enjoy providing a high level of customer service. Great communication skills MUST have previously worked in a call centre Provide high level customer service MUST be able to work Afternoon (2pm - 10pm) or Night (10pm-7am) shifts The Benefits The Benefits Randstad is the largest HR and recruitment services company in the world. We are a key supplier to NSW State Government and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this project, we will offer you a competitive hourly rate and support right throughout your assignment. If you possess the above skills and attributes, then click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location Burwood, New South Wales


  • Customer Service Representative (CSR)

    Customer Service responsibilities Meet amp greet customers on the phone and in person. Dealing with customer concerns. Upselling. Processing payments cash and EFTPOS. Additional responsibilities (if required) Preparing a variety of pizzas and other food items. Hygiene and food safety. General cleaning duties. Customer Service responsibilities Meet amp greet customers on the phone and in person. Dealing with customer concerns. Upselling. Processing payments cash and EFTPOS. Additional responsibilities (if required) Preparing a variety of pizzas and other food items. Hygiene and food safety. General cleaning duties. Customer Service responsibilities Customer Service responsibilities Meet amp greet customers on the phone and in person. Dealing with customer concerns. Upselling. Processing payments cash and EFTPOS. Additional responsibilities (if required) Preparing a variety of pizzas and other food items. Hygiene and food safety. General cleaning duties. Additional responsibilities (if required) Preparing a variety of pizzas and other food items. Hygiene and food safety. General cleaning duties.

    location Zetland, New South Wales


  • Member Services Consultant

    Leading Wealth Manager Retirement amp Superannuation Focus - Outbound Advice Up to 80K Package + Bonus - CBD Based Educate and provide general advice on a new market product Global investment manager with a variety of products Opportunity to gain exposure to multiple business lines Be the Subject Matter Expert for a unique new product in the retirement space. The Business The Business is a global investment manager with a variety of products across the investment and retirement space. They have operations amp offices in multiple locations worldwide and are known for their expertise and performance. They are close to releasing a new retirement product to the Australian market different to anything else currently out there. For this reason, they need to add two MSC (Member Service Consultants) to their team responsible for the new product. The Role The MSC will own and develop the education of members, improvement of processes and overall operations of the new product. There will be an external contact centre taking inbound calls from members and flagging any enquiries with you that are outside of their knowledge. You will be required to educate members through General Advice on the intricacies and differences of the product as well as guide them through any retirement needs that they may have. As it is a new business area, you will also be key to developing the processes going forward. You will need to be an SME on the product as it is likely that people from other business areas will rely on your product expertise too. The Person Ideally you will be coming from a contact centre within the retirement space and have had experience dealing with a variety of clients over the phone. Any exposure to general advice will be extremely beneficial but not a necessity. The only non negotiable at the moment is that you have completed your DFP as it is a requirement of the role to provide general advice. For a guideline, we will be extremely interested in speaking to candidates who have 2-5 years experience in a contact centre environment Solid knowledge on retirement products or superannuation legislation RG146 in superannuation is ideal If you feel you match the requirements, please apply through the link. BBBH1527158510737465411 Leading Wealth Manager Retirement amp Superannuation Focus - Outbound Advice Up to 80K Package + Bonus - CBD Based Educate and provide general advice on a new market product Global investment manager with a variety of products Opportunity to gain exposure to multiple business lines Be the Subject Matter Expert for a unique new product in the retirement space. The Business The Business is a global investment manager with a variety of products across the investment and retirement space. They have operations amp offices in multiple locations worldwide and are known for their expertise and performance. They are close to releasing a new retirement product to the Australian market different to anything else currently out there. For this reason, they need to add two MSC (Member Service Consultants) to their team responsible for the new product. The Role The MSC will own and develop the education of members, improvement of processes and overall operations of the new product. There will be an external contact centre taking inbound calls from members and flagging any enquiries with you that are outside of their knowledge. You will be required to educate members through General Advice on the intricacies and differences of the product as well as guide them through any retirement needs that they may have. As it is a new business area, you will also be key to developing the processes going forward. You will need to be an SME on the product as it is likely that people from other business areas will rely on your product expertise too. The Person Ideally you will be coming from a contact centre within the retirement space and have had experience dealing with a variety of clients over the phone. Any exposure to general advice will be extremely beneficial but not a necessity. The only non negotiable at the moment is that you have completed your DFP as it is a requirement of the role to provide general advice. For a guideline, we will be extremely interested in speaking to candidates who have 2-5 years experience in a contact centre environment Solid knowledge on retirement products or superannuation legislation RG146 in superannuation is ideal If you feel you match the requirements, please apply through the link. BBBH1527158510737465411 Leading Wealth Manager Retirement amp Superannuation Focus - Outbound Advice Up to 80K Package + Bonus - CBD Based Educate and provide general advice on a new market product Global investment manager with a variety of products Opportunity to gain exposure to multiple business lines Be the Subject Matter Expert for a unique new product in the retirement space. The Business The Business The Business is a global investment manager with a variety of products across the investment and retirement space. They have operations amp offices in multiple locations worldwide and are known for their expertise and performance. They are close to releasing a new retirement product to the Australian market different to anything else currently out there. For this reason, they need to add two MSC (Member Service Consultants) to their team responsible for the new product. The Role The Role The MSC will own and develop the education of members, improvement of processes and overall operations of the new product. There will be an external contact centre taking inbound calls from members and flagging any enquiries with you that are outside of their knowledge. You will be required to educate members through General Advice on the intricacies and differences of the product as well as guide them through any retirement needs that they may have. As it is a new business area, you will also be key to developing the processes going forward. You will need to be an SME on the product as it is likely that people from other business areas will rely on your product expertise too. The Person The Person Ideally you will be coming from a contact centre within the retirement space and have had experience dealing with a variety of clients over the phone. Any exposure to general advice will be extremely beneficial but not a necessity. The only non negotiable at the moment is that you have completed your DFP as it is a requirement of the role to provide general advice. For a guideline, we will be extremely interested in speaking to candidates who have 2-5 years experience in a contact centre environment Solid knowledge on retirement products or superannuation legislation RG146 in superannuation is ideal If you feel you match the requirements, please apply through the link.

    location North Sydney, New South Wales


  • Customer Service Representative

    Temp ongoing role - WHVs welcome Beautiful modern offices and loads of staff incentives Sydney CBD and North Sydney locations Our Clients We work with several leading Insurance companies specializing in travel insurance, home and contents insurance, motor insurance and financial insurance. They are looking for skilled customer service representatives on a temporary basis to join their team. The Role As a Customer Service Representative, your duties will include but not be limited to Inbound customer service regarding policies and claims Offering superior customer service Dealing with general inquiries, requests amp complaints Administration duties as required Location Sydney CBD and North Sydney Salary 25 - 30hour + Superannuation (depending on experience) Hours Monday to Friday - 8.00am - 8.00pm rotating roster To be successful in this role you will offer Previous Insurance experience needed Call centre experience desired A professional approach to customers and work ethic Excellent communication skills and phone manner A motivated and goal focused work ethic How to Apply Please send your resume to Gayara at Kennedy Reid by clicking the APPLY NOW button. If you have any specific questions about the role please contact Gayara on 0429 103 614. Temp ongoing role - WHVs welcome Beautiful modern offices and loads of staff incentives Sydney CBD and North Sydney locations Our Clients We work with several leading Insurance companies specializing in travel insurance, home and contents insurance, motor insurance and financial insurance. They are looking for skilled customer service representatives on a temporary basis to join their team. The Role As a Customer Service Representative, your duties will include but not be limited to Inbound customer service regarding policies and claims Offering superior customer service Dealing with general inquiries, requests amp complaints Administration duties as required Location Sydney CBD and North Sydney Salary 25 - 30hour + Superannuation (depending on experience) Hours Monday to Friday - 8.00am - 8.00pm rotating roster To be successful in this role you will offer Previous Insurance experience needed Call centre experience desired A professional approach to customers and work ethic Excellent communication skills and phone manner A motivated and goal focused work ethic How to Apply Please send your resume to Gayara at Kennedy Reid by clicking the APPLY NOW button. If you have any specific questions about the role please contact Gayara on 0429 103 614. Temp ongoing role - WHVs welcome Beautiful modern offices and loads of staff incentives Sydney CBD and North Sydney locations Our Clients The Role Inbound customer service regarding policies and claims Offering superior customer service Dealing with general inquiries, requests amp complaints Administration duties as required Location Sydney CBD and North Sydney Location Salary 25 - 30hour + Superannuation (depending on experience) Salary Hours Monday to Friday - 8.00am - 8.00pm rotating roster Hours Previous Insurance experience needed Previous Insurance experience needed Call centre experience desired Call centre experience desired A professional approach to customers and work ethic Excellent communication skills and phone manner A motivated and goal focused work ethic How to Apply

    location North Sydney, New South Wales


  • Sales / Client Services Coordinator

    Customer facing role working alongside a team of experienced Account Managers Australias largest provider of IT services St Leonards location Interactive is Australias largest Privately owned provider of IT services. Whilst we are a technology company, our core focus is Keeping Technology Human Our Culture We have previously been recognised as one of Australias Best Places to Work. We™ve an ongoing commitment to sustainability, diversity amp inclusion. Our commitment to delivering exceptional service is shared across the organisation and we believe that every staff member should grow during their time with Interactive. The Role In this role, you will be responsible for coordinating various activities for new and existing customers, as such you are effectively their primary point of contact. Your role will cover Working alongside the Account ManagementSales teams to support our Sydney customer base Protecting and Growing existing Accounts through high activity Account Management Providing each and every customer with an outstanding experience of Interactive Be the single point of contact for the customer on day to day service enquiries Coordinate amp facilitate customer visits to the facility (Facility tour andor Business Continuity exercise) To be successful in the role, you will have Previous experience working in customer service or account management role. Passion in delivering exceptional customer service, both face to face and over the phone Experience with CRM systems. Experience with Dynamics CRM is highly regarded. A strong work ethic, deep seeded desire to deliver outstanding customer service and follow up Strong communication skills and good working knowledge of Microsoft teams or similar Why Work For Interactive? A commitment to training, development and career opportunities for all of our staff Free on-site barista Monthly staff lunches Fund raising events and paid volunteer days Walking distance from public transport Access to numerous staff benefits and discounts We look forward to hearing from you Customer facing role working alongside a team of experienced Account Managers Australias largest provider of IT services St Leonards location Interactive is Australias largest Privately owned provider of IT services. Whilst we are a technology company, our core focus is Keeping Technology Human Our Culture We have previously been recognised as one of Australias Best Places to Work. We™ve an ongoing commitment to sustainability, diversity amp inclusion. Our commitment to delivering exceptional service is shared across the organisation and we believe that every staff member should grow during their time with Interactive. The Role In this role, you will be responsible for coordinating various activities for new and existing customers, as such you are effectively their primary point of contact. Your role will cover Working alongside the Account ManagementSales teams to support our Sydney customer base Protecting and Growing existing Accounts through high activity Account Management Providing each and every customer with an outstanding experience of Interactive Be the single point of contact for the customer on day to day service enquiries Coordinate amp facilitate customer visits to the facility (Facility tour andor Business Continuity exercise) To be successful in the role, you will have Previous experience working in customer service or account management role. Passion in delivering exceptional customer service, both face to face and over the phone Experience with CRM systems. Experience with Dynamics CRM is highly regarded. A strong work ethic, deep seeded desire to deliver outstanding customer service and follow up Strong communication skills and good working knowledge of Microsoft teams or similar Why Work For Interactive? A commitment to training, development and career opportunities for all of our staff Free on-site barista Monthly staff lunches Fund raising events and paid volunteer days Walking distance from public transport Access to numerous staff benefits and discounts We look forward to hearing from you Customer facing role working alongside a team of experienced Account Managers Australias largest provider of IT services St Leonards location Our Culture The Role Your role will cover Working alongside the Account ManagementSales teams to support our Sydney customer base Protecting and Growing existing Accounts through high activity Account Management Providing each and every customer with an outstanding experience of Interactive Be the single point of contact for the customer on day to day service enquiries Coordinate amp facilitate customer visits to the facility (Facility tour andor Business Continuity exercise) To be successful in the role, you will have Previous experience working in customer service or account management role. Passion in delivering exceptional customer service, both face to face and over the phone Experience with CRM systems. Experience with Dynamics CRM is highly regarded. A strong work ethic, deep seeded desire to deliver outstanding customer service and follow up Strong communication skills and good working knowledge of Microsoft teams or similar Why Work For Interactive? A commitment to training, development and career opportunities for all of our staff Free on-site barista Monthly staff lunches Fund raising events and paid volunteer days Walking distance from public transport Access to numerous staff benefits and discounts

    location Saint Leonards, New South Wales


  • Client Services Consultant - Reporting

    AMP Capital AMP Capital is a global investment management business with a diversified asset class mix. As part of the AMP Group, we share a heritage that spans over 160 years. Our home strength in Australia and New Zealand has enabled us to grow internationally, and today we have operations established in the Middle East, China, Hong Kong, India, Ireland, Japan, Luxembourg, the United Kingdom and the United States. We also collaborate with a network of global investment partners, leveraging our shared capabilities to provide greater access to new investment opportunities. Our asset class specialists, investment strategists and economists work together with the aim of delivering strong investment outcomes for clients. That is why our clients trust us to invest over A187.2 billion (as at 31 December 2018) on their behalf, across a range of single sector and diversified funds. Purpose of the role The Client Services Consultant - Reporting will be an integral member of the Global Client Services team and be a focal point for performing client servicing functions, being pro-active, providing service excellence, coupled with a strong understanding of clients, markets and our products. This role will be responsible for client reporting through providing support to local and international internal and external clients. In addition, regular client communications including client, product and investment reporting. What the role entails Prepare amp distribute accurate and timely monthly, quarterly and ad-hoc client, product and investment reports within agreed service standards Facilitate and co-ordinate across multiple internal data providers, stakeholders, including portfolio managers, the provision of high quality information for completion of the various reports within agreed service standards Provide quality control review of all client, product and investment reports prior to distribution. To have a pro-active approach to managing client and stakeholder queries Actively contribute and lead strategic project work and business initiatives impacting on the Client Services team Capabilities 2 years in Financial Services Strong understanding of the investment and superannuation market Tertiary degree is desirable Previous experience in preparation of client, product and investment reporting. AMP Capital AMP Capital is a global investment management business with a diversified asset class mix. As part of the AMP Group, we share a heritage that spans over 160 years. Our home strength in Australia and New Zealand has enabled us to grow internationally, and today we have operations established in the Middle East, China, Hong Kong, India, Ireland, Japan, Luxembourg, the United Kingdom and the United States. We also collaborate with a network of global investment partners, leveraging our shared capabilities to provide greater access to new investment opportunities. Our asset class specialists, investment strategists and economists work together with the aim of delivering strong investment outcomes for clients. That is why our clients trust us to invest over A187.2 billion (as at 31 December 2018) on their behalf, across a range of single sector and diversified funds. Purpose of the role The Client Services Consultant - Reporting will be an integral member of the Global Client Services team and be a focal point for performing client servicing functions, being pro-active, providing service excellence, coupled with a strong understanding of clients, markets and our products. This role will be responsible for client reporting through providing support to local and international internal and external clients. In addition, regular client communications including client, product and investment reporting. What the role entails Prepare amp distribute accurate and timely monthly, quarterly and ad-hoc client, product and investment reports within agreed service standards Facilitate and co-ordinate across multiple internal data providers, stakeholders, including portfolio managers, the provision of high quality information for completion of the various reports within agreed service standards Provide quality control review of all client, product and investment reports prior to distribution. To have a pro-active approach to managing client and stakeholder queries Actively contribute and lead strategic project work and business initiatives impacting on the Client Services team Capabilities 2 years in Financial Services Strong understanding of the investment and superannuation market Tertiary degree is desirable Previous experience in preparation of client, product and investment reporting. AMP Capital AMP Capital AMP Capital is a global investment management business with a diversified asset class mix. As part of the AMP Group, we share a heritage that spans over 160 years. Our home strength in Australia and New Zealand has enabled us to grow internationally, and today we have operations established in the Middle East, China, Hong Kong, India, Ireland, Japan, Luxembourg, the United Kingdom and the United States. We also collaborate with a network of global investment partners, leveraging our shared capabilities to provide greater access to new investment opportunities. Our asset class specialists, investment strategists and economists work together with the aim of delivering strong investment outcomes for clients. That is why our clients trust us to invest over A187.2 billion (as at 31 December 2018) on their behalf, across a range of single sector and diversified funds. Purpose of the role Purpose of the role The Client Services Consultant - Reporting will be an integral member of the Global Client Services team and be a focal point for performing client servicing functions, being pro-active, providing service excellence, coupled with a strong understanding of clients, markets and our products. This role will be responsible for client reporting through providing support to local and international internal and external clients. In addition, regular client communications including client, product and investment reporting. What the role entails What the role entails Prepare amp distribute accurate and timely monthly, quarterly and ad-hoc client, product and investment reports within agreed service standards Facilitate and co-ordinate across multiple internal data providers, stakeholders, including portfolio managers, the provision of high quality information for completion of the various reports within agreed service standards Provide quality control review of all client, product and investment reports prior to distribution. To have a pro-active approach to managing client and stakeholder queries Actively contribute and lead strategic project work and business initiatives impacting on the Client Services team Capabilities Capabilities 2 years in Financial Services Strong understanding of the investment and superannuation market Tertiary degree is desirable Previous experience in preparation of client, product and investment reporting.

    location North Sydney, New South Wales


  • Customer Service Consultant

    Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. About the role As a Customer Service Consultant, in our Contact Centre you will be responsible for helping and communicating with our customers and advisers in relation to our contemporary financial service products, making our Contact Centre a key area that contributes to our organisation™s overall success. After our interactive paid training program which runs over 4 weeks you will then be ready to jump on the phones and start helping our customers with your in-depth knowledge of our products and services. You will confidently navigate through various sources of information and deliver solutions based on anticipating our customers™ needs. Your level of resilience, customer centricity, learning agility and ability to embrace change will ensure your success in this role Experience required Previous customer service experience required Contact centre experience within superannuation or banking well regarded Important details The role will start on Monday 4 May The role will be based in Parramatta Multiple positions available Our Contact Centre runs on a ˜rotating roster™ which means you will be scheduled to work a maximum of 37.5 hoursweek over the following times- The Superannuation team works within the hours of 830am - 7pm, Monday “ Friday. The Bank team works within the hours of 8am - 8pm, Monday “ Friday. Also with the requirement of occasion weekend shifts within the hours of 9am - 5pm. Full time paid training program for the first 4 weeks - Please note that the training will either be held at the Parramatta office, or will be run virtually. Training will run on a standard 9am - 5pm day. What happens after you apply? Your application form responses and resume will be reviewed by our Recruitment Team If successful you will be invited to complete a short video interview which is reviewed by the Team Managers You will then be invited to attend a final interview where you will learn more about us as a business, the role, the team and the working environment Offers will then be made to successful candidates. Wellbeing and Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP. Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. About the role As a Customer Service Consultant, in our Contact Centre you will be responsible for helping and communicating with our customers and advisers in relation to our contemporary financial service products, making our Contact Centre a key area that contributes to our organisation™s overall success. After our interactive paid training program which runs over 4 weeks you will then be ready to jump on the phones and start helping our customers with your in-depth knowledge of our products and services. You will confidently navigate through various sources of information and deliver solutions based on anticipating our customers™ needs. Your level of resilience, customer centricity, learning agility and ability to embrace change will ensure your success in this role Experience required Previous customer service experience required Contact centre experience within superannuation or banking well regarded Important details The role will start on Monday 4 May The role will be based in Parramatta Multiple positions available Our Contact Centre runs on a ˜rotating roster™ which means you will be scheduled to work a maximum of 37.5 hoursweek over the following times- The Superannuation team works within the hours of 830am - 7pm, Monday “ Friday. The Bank team works within the hours of 8am - 8pm, Monday “ Friday. Also with the requirement of occasion weekend shifts within the hours of 9am - 5pm. Full time paid training program for the first 4 weeks - Please note that the training will either be held at the Parramatta office, or will be run virtually. Training will run on a standard 9am - 5pm day. What happens after you apply? Your application form responses and resume will be reviewed by our Recruitment Team If successful you will be invited to complete a short video interview which is reviewed by the Team Managers You will then be invited to attend a final interview where you will learn more about us as a business, the role, the team and the working environment Offers will then be made to successful candidates. Wellbeing and Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP. Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. Working for AMP We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. About the role As a Customer Service Consultant, in our Contact Centre you will be responsible for helping and communicating with our customers and advisers in relation to our contemporary financial service products, making our Contact Centre a key area that contributes to our organisation™s overall success. About the role After our interactive paid training program which runs over 4 weeks you will then be ready to jump on the phones and start helping our customers with your in-depth knowledge of our products and services. You will confidently navigate through various sources of information and deliver solutions based on anticipating our customers™ needs. Your level of resilience, customer centricity, learning agility and ability to embrace change will ensure your success in this role Experience required Experience required Previous customer service experience required Contact centre experience within superannuation or banking well regarded Important details Important details The role will start on Monday 4 May Monday 4 May The role will be based in Parramatta Multiple positions available Our Contact Centre runs on a ˜rotating roster™ which means you will be scheduled to work a maximum of 37.5 hoursweek over the following times- The Superannuation team works within the hours of 830am - 7pm, Monday “ Friday. The Bank team works within the hours of 8am - 8pm, Monday “ Friday. Also with the requirement of occasion weekend shifts within the hours of 9am - 5pm. The Superannuation team works within the hours of 830am - 7pm, Monday “ Friday. The Bank team works within the hours of 8am - 8pm, Monday “ Friday. Also with the requirement of occasion weekend shifts within the hours of 9am - 5pm. Full time paid training program for the first 4 weeks - Please note that the training will either be held at the Parramatta office, or will be run virtually. Training will run on a standard 9am - 5pm day. What happens after you apply? What happens after you apply? Your application form responses and resume will be reviewed by our Recruitment Team If successful you will be invited to complete a short video interview which is reviewed by the Team Managers You will then be invited to attend a final interview where you will learn more about us as a business, the role, the team and the working environment Offers will then be made to successful candidates. Wellbeing and Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Wellbeing and Benefits Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP. Inclusion amp Diversity

    location North Parramatta, New South Wales


  • Customer Service Advisor - Katoomba

    Customer Service Advisor Katoomba Branch Full Time Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Blue Mountains Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey Flinders Posting Date 25032020, 105906 PM Closing Date 02042020, 75900 AM Customer Service Advisor Katoomba Branch Full Time Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Blue Mountains Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey Flinders Posting Date 25032020, 105906 PM Closing Date 02042020, 75900 AM Customer Service Advisor Katoomba Branch Full Time Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Customer Service Advisor Katoomba Branch Full Time Retail Banking Sales and Customer Service How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. Customer Service Advisor Customer Service Advisor Katoomba Branch Full Time Retail Banking Sales and Customer Service How will I help? How will I help? You™ll be the face of St.George “ working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances “ and delivering a tailored solution that clearly offers the most value for them. Along the way, you™ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What™s in it for me? What™s in it for me? We want you to love what you do “ and where you do it. You™ll be paid well (and fairly), while being in a great position to grow your career “ with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer “ and you can even take paid volunteer leave or secondments as well. What do I need? What do I need? With experience in customer service “ and a solid track record for meeting sales targets “ you™ll see this role as your next opportunity to become a new business expert. You™ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you™ll do all of this as part of a team environment “ which you™ll have worked in before. What™s it like to work there? What™s it like to work there? When you join St.George, you™ll become part of the broader Westpac Group family “ a friendly, switched-on team working for a single aim to be one of the world™s great service companies. As an equal opportunity employer, we™re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. For more information visit careers.westpacgroup.com.au Brand St.George Brand Job TellerCustomer Service Representative Job Primary Location AU-NSW-Blue Mountains Primary Location Employee Status Permanent Employee Status Schedule Full-time Schedule Recruiter Louise Kinsey Flinders Recruiter Posting Date 25032020, 105906 PM Posting Date Closing Date 02042020, 75900 AM Closing Date

    location Kogarah, New South Wales


  • Frontline Customer Care Representative

    The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer CareTeam based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Head Office in Mascot. About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today. The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer CareTeam based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Head Office in Mascot. About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today. The Company The Company TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Customer CareTeam based at TNT™s Head Office in Mascot. As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia, and will be based at TNT™s Head Office in Mascot. About the role About the role Our Customer Care Team are dedicated to delivering the best possible service to our customers with an above and beyond mentality, striving for first call resolution. Within the frontline team you will be the first point of contact for all our customers, ensuring every experience is outstanding. Take a high volume of inbound calls from customers, striving for first call resolution Deal with general enquires including making bookings for freight collection Advise customers on products and services available to them Upsell products and services where appropriate Experience required Experience required One years™ experience within a customer facing role Positive attitude with a customer service mindset The ability to take initiative to deliver the best solutions Team player who is collaborative and supports others In addition to the essential experience, the following traits are desirable In addition to the essential experience, the following traits are desirable The ability to adopt our ˜Safety Above All™ culture Reliability with a can-do attitude and the willingness to go above and beyond for the customer Benefits Benefits We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. Safety Above All Culture Career development opportunities A positive working culture, with our People-Service-Profit philosophy “ putting our people first We care for our employees well-being and value their contributions to our company We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.

    location Mascot, New South Wales


  • Contact Centre Agent

    Expression of interest About the company This well known state government department has several large locations over NSW. We are looking for people to join the Coronavirus helpline team. They are a customer focused organisation, passionate about delivering a great customer experience, every day in every way. About the role Join a passionate and friendly team Duties Answer inbound calls identify purpose of request and direct calls appropriately Assist on the coronavirus helpline Provide timely, accurate and high quality customer service to customers Create a positive relationship in all telephone interactions by demonstrating a bright, cheerful phone manner Effectively deal with enquiries and complaints from customers Skills and Experience Customer service background Ability to work within a high volume, high pressure contact centre environment A positive can do attitude and willingness to learn A police check will be needed but this is organised by us on offer of employment Culture The current Contact Centre is very large with lots of different things and projects going on. Each team has their own area, which the teams are free to decorate accordingly. This is a fun and high energy Contact Centre where permanent staff and contractors are treated equally by members of the team and the supportive Team Leaders Their mission statement Our success is based on living our shared values every day when we work with our customers and with each other. Our vision is to be recognised as the distinctive leader in the provision of government services. Our mission is to simplify the way customers do business with government and to transform our customers experience Benefits 24 Hour Roster will be implemented Possible opportunity for overtime Work with a fun, dynamic and helpful team Start or grow your career with NSW Government How to apply If you have what it takes to fit in with this passionate team then please apply now. Please note that due to a high volume of applicants, only shortlisted candidates will be contacted J200165467 Expression of interest About the company This well known state government department has several large locations over NSW. We are looking for people to join the Coronavirus helpline team. They are a customer focused organisation, passionate about delivering a great customer experience, every day in every way. About the role Join a passionate and friendly team Duties Answer inbound calls identify purpose of request and direct calls appropriately Assist on the coronavirus helpline Provide timely, accurate and high quality customer service to customers Create a positive relationship in all telephone interactions by demonstrating a bright, cheerful phone manner Effectively deal with enquiries and complaints from customers Skills and Experience Customer service background Ability to work within a high volume, high pressure contact centre environment A positive can do attitude and willingness to learn A police check will be needed but this is organised by us on offer of employment Culture The current Contact Centre is very large with lots of different things and projects going on. Each team has their own area, which the teams are free to decorate accordingly. This is a fun and high energy Contact Centre where permanent staff and contractors are treated equally by members of the team and the supportive Team Leaders Their mission statement Our success is based on living our shared values every day when we work with our customers and with each other. Our vision is to be recognised as the distinctive leader in the provision of government services. Our mission is to simplify the way customers do business with government and to transform our customers experience Benefits 24 Hour Roster will be implemented Possible opportunity for overtime Work with a fun, dynamic and helpful team Start or grow your career with NSW Government How to apply If you have what it takes to fit in with this passionate team then please apply now. Please note that due to a high volume of applicants, only shortlisted candidates will be contacted J200165467 About the company About the role Answer inbound calls identify purpose of request and direct calls appropriately Assist on the coronavirus helpline Provide timely, accurate and high quality customer service to customers Create a positive relationship in all telephone interactions by demonstrating a bright, cheerful phone manner Effectively deal with enquiries and complaints from customers Skills and Experience Customer service background Ability to work within a high volume, high pressure contact centre environment A positive can do attitude and willingness to learn A police check will be needed but this is organised by us on offer of employment Culture Benefits 24 Hour Roster will be implemented Possible opportunity for overtime Work with a fun, dynamic and helpful team Start or grow your career with NSW Government How to apply

    location Sutherland Shire, New South Wales


  • Customer Service Representative

    3M Head Office in North Ryde Maternity cover contract Join a friendly team of professionals About the Company The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, health care, and consumer goods. 3M uses science and innovation to stimulate progress and make a real impact to people and communities across the globe. About the Role 3m are looking for a Customer service rep E-business coordinator to join the head office in North Ryde. Key Responsibilities Developing relationships with Account Customers Being the central contact point for Customers for any eBusiness enquiry Respond promptly to customers enquiries, issues and complaints Assist with order processing Target customers for electronic trading Be an advocate for customers needs with businesses and support functions Skills amp Experience 2+ years of experience in Customer Service Data entry Office Support Strong knowledge of MS Office Great communication skills (both verbal and written) Team player Can-do attitude and flexibility APPLY NOW If this position sounds interesting, please begin the process by clicking apply for this job and your resume will be forwarded directly to our consultant. You must have full working rights in Australia to apply for this role. BBBH491458158528826422047 3M Head Office in North Ryde Maternity cover contract Join a friendly team of professionals About the Company The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, health care, and consumer goods. 3M uses science and innovation to stimulate progress and make a real impact to people and communities across the globe. About the Role 3m are looking for a Customer service rep E-business coordinator to join the head office in North Ryde. Key Responsibilities Developing relationships with Account Customers Being the central contact point for Customers for any eBusiness enquiry Respond promptly to customers enquiries, issues and complaints Assist with order processing Target customers for electronic trading Be an advocate for customers needs with businesses and support functions Skills amp Experience 2+ years of experience in Customer Service Data entry Office Support Strong knowledge of MS Office Great communication skills (both verbal and written) Team player Can-do attitude and flexibility APPLY NOW If this position sounds interesting, please begin the process by clicking apply for this job and your resume will be forwarded directly to our consultant. You must have full working rights in Australia to apply for this role. BBBH491458158528826422047 3M Head Office in North Ryde Maternity cover contract Join a friendly team of professionals About the Company About the Company The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, health care, and consumer goods. 3M uses science and innovation to stimulate progress and make a real impact to people and communities across the globe. About the Role About the Role 3m are looking for a Customer service rep E-business coordinator to join the head office in North Ryde. Key Responsibilities Key Responsibilities Developing relationships with Account Customers Being the central contact point for Customers for any eBusiness enquiry Respond promptly to customers enquiries, issues and complaints Assist with order processing Target customers for electronic trading Be an advocate for customers needs with businesses and support functions Skills amp Experience Skills amp Experience 2+ years of experience in Customer Service Data entry Office Support Strong knowledge of MS Office Great communication skills (both verbal and written) Team player Can-do attitude and flexibility APPLY NOW APPLY NOW If this position sounds interesting, please begin the process by clicking apply for this job and your resume will be forwarded directly to our consultant. You must have full working rights in Australia to apply for this role.

    location Northern Beaches Council, New South Wales


  • Customer Service Officer - Wagga Wagga - 37 hours per week

    Wagga Wagga Branch Part Time - 37 hours a week Retail Banking Sales and Customer Service Creating great futures for our customers, our communities and each other. At St.George Bank we are putting the heart and edge back into banking, by encouraging fresh starts, re-starts and first starts. When you join the St.George team, you™re joining a group of passionate individuals who take pride in being recognised as a leader in customer-centric service, and believe that whatever your something is “ now is the time to start. The role You™ll focus on retaining and deepening customer relationships through understanding your customers and providing professional service, including Being the first point of contact for customers Identify opportunities to cross-sell products and generate leads or referrals for other areas of the bank Take ownership for a seamless service Adhering to all St.George Bank risk policies and compliance requirements The Perks Joining St.George Bank has many perks besides building a long and stable career. You™ll be Able have access to some of the best banking, wealth and insurance benefits in the market Offered a highly competitive remuneration that is fair and consistent for all our people Entitled to a suit of online learning, training modules and career planning tools to grow with us Encouraged to participate in the community through paid volunteer leave and secondments available What you need to succeed You understand the local community and peoples needs and are confident to build relationships and offer solutions You have the ability to communicate clearly with our customers Strong problem solving skills with the ability to think on your feet Experience working in a team environment Previous sales and service experience with a sound track record in achieving sales targets When you join St George Bank you™ll become part of one team striving to reach our vision to be one of the world™s greatest companies. St George Bank is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Riverina Employee Status Permanent Schedule Part-time Recruiter Louise Kinsey Flinders Posting Date 26032020, 92203 PM Closing Date 03042020, 75900 AM Wagga Wagga Branch Part Time - 37 hours a week Retail Banking Sales and Customer Service Creating great futures for our customers, our communities and each other. At St.George Bank we are putting the heart and edge back into banking, by encouraging fresh starts, re-starts and first starts. When you join the St.George team, you™re joining a group of passionate individuals who take pride in being recognised as a leader in customer-centric service, and believe that whatever your something is “ now is the time to start. The role You™ll focus on retaining and deepening customer relationships through understanding your customers and providing professional service, including Being the first point of contact for customers Identify opportunities to cross-sell products and generate leads or referrals for other areas of the bank Take ownership for a seamless service Adhering to all St.George Bank risk policies and compliance requirements The Perks Joining St.George Bank has many perks besides building a long and stable career. You™ll be Able have access to some of the best banking, wealth and insurance benefits in the market Offered a highly competitive remuneration that is fair and consistent for all our people Entitled to a suit of online learning, training modules and career planning tools to grow with us Encouraged to participate in the community through paid volunteer leave and secondments available What you need to succeed You understand the local community and peoples needs and are confident to build relationships and offer solutions You have the ability to communicate clearly with our customers Strong problem solving skills with the ability to think on your feet Experience working in a team environment Previous sales and service experience with a sound track record in achieving sales targets When you join St George Bank you™ll become part of one team striving to reach our vision to be one of the world™s greatest companies. St George Bank is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Riverina Employee Status Permanent Schedule Part-time Recruiter Louise Kinsey Flinders Posting Date 26032020, 92203 PM Closing Date 03042020, 75900 AM Wagga Wagga Branch Part Time - 37 hours a week Retail Banking Sales and Customer Service Creating great futures for our customers, our communities and each other. At St.George Bank we are putting the heart and edge back into banking, by encouraging fresh starts, re-starts and first starts. When you join the St.George team, you™re joining a group of passionate individuals who take pride in being recognised as a leader in customer-centric service, and believe that whatever your something is “ now is the time to start. The role You™ll focus on retaining and deepening customer relationships through understanding your customers and providing professional service, including Being the first point of contact for customers Identify opportunities to cross-sell products and generate leads or referrals for other areas of the bank Take ownership for a seamless service Adhering to all St.George Bank risk policies and compliance requirements The Perks Joining St.George Bank has many perks besides building a long and stable career. You™ll be Able have access to some of the best banking, wealth and insurance benefits in the market Offered a highly competitive remuneration that is fair and consistent for all our people Entitled to a suit of online learning, training modules and career planning tools to grow with us Encouraged to participate in the community through paid volunteer leave and secondments available What you need to succeed You understand the local community and peoples needs and are confident to build relationships and offer solutions You have the ability to communicate clearly with our customers Strong problem solving skills with the ability to think on your feet Experience working in a team environment Previous sales and service experience with a sound track record in achieving sales targets When you join St George Bank you™ll become part of one team striving to reach our vision to be one of the world™s greatest companies. St George Bank is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. For more information visit careers.westpacgroup.com.au Wagga Wagga Branch Wagga Wagga Branch Part Time - 37 hours a week Part Time - 37 hours a week Retail Banking Sales and Customer Service Retail Banking Sales and Customer Service Creating great futures for our customers, our communities and each other. At St.George Bank we are putting the heart and edge back into banking, by encouraging fresh starts, re-starts and first starts. When you join the St.George team, you™re joining a group of passionate individuals who take pride in being recognised as a leader in customer-centric service, and believe that whatever your something is “ now is the time to start. The role The role You™ll focus on retaining and deepening customer relationships through understanding your customers and providing professional service, including Being the first point of contact for customers Identify opportunities to cross-sell products and generate leads or referrals for other areas of the bank Take ownership for a seamless service Adhering to all St.George Bank risk policies and compliance requirements The Perks The Perks Joining St.George Bank has many perks besides building a long and stable career. You™ll be Able have access to some of the best banking, wealth and insurance benefits in the market Offered a highly competitive remuneration that is fair and consistent for all our people Entitled to a suit of online learning, training modules and career planning tools to grow with us Encouraged to participate in the community through paid volunteer leave and secondments available What you need to succeed What you need to succeed You understand the local community and peoples needs and are confident to build relationships and offer solutions You have the ability to communicate clearly with our customers Strong problem solving skills with the ability to think on your feet Experience working in a team environment Previous sales and service experience with a sound track record in achieving sales targets When you join St George Bank you™ll become part of one team striving to reach our vision to be one of the world™s greatest companies. St George Bank is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. For more information visit careers.westpacgroup.com.au Brand St.George Brand Job TellerCustomer Service Representative Job Primary Location AU-NSW-Riverina Primary Location Employee Status Permanent Employee Status Schedule Part-time Schedule Recruiter Louise Kinsey Flinders Recruiter Posting Date 26032020, 92203 PM Posting Date Closing Date 03042020, 75900 AM Closing Date

    location Kogarah, New South Wales


  • Customer Service Representative

    Our client is the worlds leading chemical company. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. They have been active in Australia for more than 90 years and about 60 years in New Zealand. We are currently looking for exceptional Customer Service Officers to join their Customer Care call centre team based in Wetherill Park Main Responsibilities Receive and process orders and samples into SAP for the sale of products to customers in line with business unit requirements. Manage backorders and exceptions. Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking Handle customer complaints via the Non-Conformance Management System (NCM) and actively communicate root cause analysis and corrective actions to the customer and ensure timely closure of non-product related complaints. Capture customer expectationsrequirements and feedback to BU or functions. Manage consignment process (as applicable). Business unit specific reporting on (Order specific) KPIs as set by Customer Service Lead and Business unit. Collaborate with Account Managers, Business Directors, Supply Chain and other internal staff to highlight and resolve differences and manage exceptions Requirements 3+ Years of experience in Customer Service amp Call Centre Excellent communication skills (Professional manner over the phone) SAP knowledge is highly desired Attention to detail Ability to multitask in a fast paced environment Availability to work Monday to Friday, starting times will vary from 7.30 am to 9.00 am and finishing times 3.30 pm to 5.00pm. Please note this is a project with the possibility of extension. The role requires you to work on Full Time capacity If you are looking to join a global leading company, please click APPLY today BBBH491402158528864436584 Our client is the worlds leading chemical company. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. They have been active in Australia for more than 90 years and about 60 years in New Zealand. We are currently looking for exceptional Customer Service Officers to join their Customer Care call centre team based in Wetherill Park Main Responsibilities Receive and process orders and samples into SAP for the sale of products to customers in line with business unit requirements. Manage backorders and exceptions. Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking Handle customer complaints via the Non-Conformance Management System (NCM) and actively communicate root cause analysis and corrective actions to the customer and ensure timely closure of non-product related complaints. Capture customer expectationsrequirements and feedback to BU or functions. Manage consignment process (as applicable). Business unit specific reporting on (Order specific) KPIs as set by Customer Service Lead and Business unit. Collaborate with Account Managers, Business Directors, Supply Chain and other internal staff to highlight and resolve differences and manage exceptions Requirements 3+ Years of experience in Customer Service amp Call Centre Excellent communication skills (Professional manner over the phone) SAP knowledge is highly desired Attention to detail Ability to multitask in a fast paced environment Availability to work Monday to Friday, starting times will vary from 7.30 am to 9.00 am and finishing times 3.30 pm to 5.00pm. Please note this is a project with the possibility of extension. The role requires you to work on Full Time capacity If you are looking to join a global leading company, please click APPLY today BBBH491402158528864436584 Our client is the worlds leading chemical company. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. They have been active in Australia for more than 90 years and about 60 years in New Zealand. We are currently looking for exceptional Customer Service Officers to join their Customer Care call centre team based in Wetherill Park Wetherill Park Main Responsibilities Main Responsibilities Main Responsibilities Receive and process orders and samples into SAP for the sale of products to customers in line with business unit requirements. Manage backorders and exceptions. Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking Handle customer complaints via the Non-Conformance Management System (NCM) and actively communicate root cause analysis and corrective actions to the customer and ensure timely closure of non-product related complaints. Capture customer expectationsrequirements and feedback to BU or functions. Manage consignment process (as applicable). Business unit specific reporting on (Order specific) KPIs as set by Customer Service Lead and Business unit. Collaborate with Account Managers, Business Directors, Supply Chain and other internal staff to highlight and resolve differences and manage exceptions Requirements Requirements Requirements 3+ Years of experience in Customer Service amp Call Centre Excellent communication skills (Professional manner over the phone) SAP knowledge is highly desired Attention to detail Ability to multitask in a fast paced environment Availability to work Monday to Friday, starting times will vary from 7.30 am to 9.00 am and finishing times 3.30 pm to 5.00pm. Please note this is a project with the possibility of extension. The role requires you to work on Full Time capacity If you are looking to join a global leading company, please click APPLY today Full Time APPLY

    location North Sydney, New South Wales


  • Digital Retention Specialist

    Looking for an opportunity to use your digital fundraising expertise to help the world™s refugees? Sydney CBD location One of the world™s leading humanitarian aid agencies Full time opportunity, immediate start Generous salary packaging benefits Are YOU our ideal candidate? You have tertiary qualifications in digital media, fundraising, marketing, e-commerce, communications or related, relevant subject area You have at least 3 years™ Solid digital fundraising experience overseeing major web appeal campaigns and email direct marketing programs You have a sound understanding of and can implement best practice ecommerce experience design principles You possess a strong working knowledge of HTMLCSSJavascript and over 4 years™ experience administering eDM, CMS and social media platforms for an organisation You™re a qualified, experienced Google Analytics user and have a strong technical grasp of payment gateways, processes and services You™re experienced with Adobe Creative 8 or similar and MS Office You can demonstrate success in building brand awareness You may also have prior experience working on e-commerce, digital projects, email marketing, digital production or similar activity Who We Are Australia for UNHCR is the UN Refugee Agency™s national partner in Australia, raising awareness and funds to support UNHCR™s global emergency response to humanitarian crises. It achieves this through the generosity of Australian individual donors, trusts, foundations and other organisations who donate to and partner with Australia for UNHCR to support its goals. Established in 2000 as part of a global fundraising network, it has now raised more than 290 million from a broad network of individuals, community and corporate partners. About The Role As a member of our Digital team, you™re responsible for managing retention and appeal activity on an ongoing basis and emergencies across all internal digital media platforms and channels, including strategic planning, scheduling, execution, performance analysis and reporting on fundraising appeal campaign and retention activity. Role Scope Manage donor stewardship “ building a program of donor retention and long-term donor development Digital fundraising content planning, production, scheduling, management and maintenance across all digital channels, supported by the Digital Producer. Manage the organisation™s digital platforms in collaboration with the Digital Team Lead Project manage new initiatives and trials to extend the organisation™s digital services, capabilities and systems, as required Manage the organisation™s e-commerce activity, aligning campaigns with peak gift buying periods Support rollout of a distributed digital content management model Conduct ongoing performance audits to ensure all current digital fundraising funnels are performing optimally and correctly, supported by the Digital Producer Work with internal stakeholders and external suppliers as required Optimise donor journeys and supporter experiences across all fundraising activity which has a digital element. Maximise the use of other digital channels, such as SMS, podcasts, blogs and interactive TV and that these tools are integrated where appropriate. For more information please email hrunrefugees.org.au. If you are eager to help the plight of the world™s refugees, please send your up to date resume, together with a one page cover letter telling us why you™re the right person for this opportunity, to hrunrefugees.org.au using the subject line Digital Retention Specialist. Please apply ASAP. Applications will be considered as they are received. Share this Looking for an opportunity to use your digital fundraising expertise to help the world™s refugees? Sydney CBD location One of the world™s leading humanitarian aid agencies Full time opportunity, immediate start Generous salary packaging benefits Are YOU our ideal candidate? You have tertiary qualifications in digital media, fundraising, marketing, e-commerce, communications or related, relevant subject area You have at least 3 years™ Solid digital fundraising experience overseeing major web appeal campaigns and email direct marketing programs You have a sound understanding of and can implement best practice ecommerce experience design principles You possess a strong working knowledge of HTMLCSSJavascript and over 4 years™ experience administering eDM, CMS and social media platforms for an organisation You™re a qualified, experienced Google Analytics user and have a strong technical grasp of payment gateways, processes and services You™re experienced with Adobe Creative 8 or similar and MS Office You can demonstrate success in building brand awareness You may also have prior experience working on e-commerce, digital projects, email marketing, digital production or similar activity Who We Are Australia for UNHCR is the UN Refugee Agency™s national partner in Australia, raising awareness and funds to support UNHCR™s global emergency response to humanitarian crises. It achieves this through the generosity of Australian individual donors, trusts, foundations and other organisations who donate to and partner with Australia for UNHCR to support its goals. Established in 2000 as part of a global fundraising network, it has now raised more than 290 million from a broad network of individuals, community and corporate partners. About The Role As a member of our Digital team, you™re responsible for managing retention and appeal activity on an ongoing basis and emergencies across all internal digital media platforms and channels, including strategic planning, scheduling, execution, performance analysis and reporting on fundraising appeal campaign and retention activity. Role Scope Manage donor stewardship “ building a program of donor retention and long-term donor development Digital fundraising content planning, production, scheduling, management and maintenance across all digital channels, supported by the Digital Producer. Manage the organisation™s digital platforms in collaboration with the Digital Team Lead Project manage new initiatives and trials to extend the organisation™s digital services, capabilities and systems, as required Manage the organisation™s e-commerce activity, aligning campaigns with peak gift buying periods Support rollout of a distributed digital content management model Conduct ongoing performance audits to ensure all current digital fundraising funnels are performing optimally and correctly, supported by the Digital Producer Work with internal stakeholders and external suppliers as required Optimise donor journeys and supporter experiences across all fundraising activity which has a digital element. Maximise the use of other digital channels, such as SMS, podcasts, blogs and interactive TV and that these tools are integrated where appropriate. For more information please email hrunrefugees.org.au. If you are eager to help the plight of the world™s refugees, please send your up to date resume, together with a one page cover letter telling us why you™re the right person for this opportunity, to hrunrefugees.org.au using the subject line Digital Retention Specialist. Please apply ASAP. Applications will be considered as they are received. Share this Looking for an opportunity to use your digital fundraising expertise to help the world™s refugees? Sydney CBD location One of the world™s leading humanitarian aid agencies Full time opportunity, immediate start Generous salary packaging benefits Are YOU our ideal candidate? You have tertiary qualifications in digital media, fundraising, marketing, e-commerce, communications or related, relevant subject area You have at least 3 years™ Solid digital fundraising experience overseeing major web appeal campaigns and email direct marketing programs You have a sound understanding of and can implement best practice ecommerce experience design principles You possess a strong working knowledge of HTMLCSSJavascript and over 4 years™ experience administering eDM, CMS and social media platforms for an organisation You™re a qualified, experienced Google Analytics user and have a strong technical grasp of payment gateways, processes and services You™re experienced with Adobe Creative 8 or similar and MS Office You can demonstrate success in building brand awareness You may also have prior experience working on e-commerce, digital projects, email marketing, digital production or similar activity Who We Are Australia for UNHCR is the UN Refugee Agency™s national partner in Australia, raising awareness and funds to support UNHCR™s global emergency response to humanitarian crises. It achieves this through the generosity of Australian individual donors, trusts, foundations and other organisations who donate to and partner with Australia for UNHCR to support its goals. Established in 2000 as part of a global fundraising network, it has now raised more than 290 million from a broad network of individuals, community and corporate partners. About The Role As a member of our Digital team, you™re responsible for managing retention and appeal activity on an ongoing basis and emergencies across all internal digital media platforms and channels, including strategic planning, scheduling, execution, performance analysis and reporting on fundraising appeal campaign and retention activity. Role Scope Manage donor stewardship “ building a program of donor retention and long-term donor development Digital fundraising content planning, production, scheduling, management and maintenance across all digital channels, supported by the Digital Producer. Manage the organisation™s digital platforms in collaboration with the Digital Team Lead Project manage new initiatives and trials to extend the organisation™s digital services, capabilities and systems, as required Manage the organisation™s e-commerce activity, aligning campaigns with peak gift buying periods Support rollout of a distributed digital content management model Conduct ongoing performance audits to ensure all current digital fundraising funnels are performing optimally and correctly, supported by the Digital Producer Work with internal stakeholders and external suppliers as required Optimise donor journeys and supporter experiences across all fundraising activity which has a digital element. Maximise the use of other digital channels, such as SMS, podcasts, blogs and interactive TV and that these tools are integrated where appropriate. Looking for an opportunity to use your digital fundraising expertise to help the world™s refugees? Looking for an opportunity to use your digital fundraising expertise to help the world™s refugees? Sydney CBD location One of the world™s leading humanitarian aid agencies Full time opportunity, immediate start Generous salary packaging benefits Are YOU our ideal candidate? Are YOU our ideal candidate? You have tertiary qualifications in digital media, fundraising, marketing, e-commerce, communications or related, relevant subject area You have at least 3 years™ Solid digital fundraising experience overseeing major web appeal campaigns and email direct marketing programs You have a sound understanding of and can implement best practice ecommerce experience design principles You possess a strong working knowledge of HTMLCSSJavascript and over 4 years™ experience administering eDM, CMS and social media platforms for an organisation You™re a qualified, experienced Google Analytics user and have a strong technical grasp of payment gateways, processes and services You™re experienced with Adobe Creative 8 or similar and MS Office You can demonstrate success in building brand awareness You may also have prior experience working on e-commerce, digital projects, email marketing, digital production or similar activity Who We Are Who We Are Australia for UNHCR is the UN Refugee Agency™s national partner in Australia, raising awareness and funds to support UNHCR™s global emergency response to humanitarian crises. It achieves this through the generosity of Australian individual donors, trusts, foundations and other organisations who donate to and partner with Australia for UNHCR to support its goals. Established in 2000 as part of a global fundraising network, it has now raised more than 290 million from a broad network of individuals, community and corporate partners. About The Role About The Role As a member of our Digital team, you™re responsible for managing retention and appeal activity on an ongoing basis and emergencies across all internal digital media platforms and channels, including strategic planning, scheduling, execution, performance analysis and reporting on fundraising appeal campaign and retention activity. Role Scope Role Scope Manage donor stewardship “ building a program of donor retention and long-term donor development Digital fundraising content planning, production, scheduling, management and maintenance across all digital channels, supported by the Digital Producer. Manage the organisation™s digital platforms in collaboration with the Digital Team Lead Project manage new initiatives and trials to extend the organisation™s digital services, capabilities and systems, as required Manage the organisation™s e-commerce activity, aligning campaigns with peak gift buying periods Support rollout of a distributed digital content management model Conduct ongoing performance audits to ensure all current digital fundraising funnels are performing optimally and correctly, supported by the Digital Producer Work with internal stakeholders and external suppliers as required Optimise donor journeys and supporter experiences across all fundraising activity which has a digital element. Maximise the use of other digital channels, such as SMS, podcasts, blogs and interactive TV and that these tools are integrated where appropriate. For more information please email hrunrefugees.org.au. If you are eager to help the plight of the world™s refugees, please send your up to date resume, together with a one page cover letter telling us why you™re the right person for this opportunity, to hrunrefugees.org.au using the subject line Digital Retention Specialist. For more information please email hrunrefugees.org.au. If you are eager to help the plight of the world™s refugees, please send your up to date resume, together with a one page cover letter telling us why you™re the right person for this opportunity, to hrunrefugees.org.au using the subject line Digital Retention Specialist. Please apply ASAP. Applications will be considered as they are received. Share this Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Please apply ASAP. Applications will be considered as they are received. Share this Share this

    location North Sydney, New South Wales


  • Customer Service Officer

    Government Client - Work From Home Temporary Assignment Help Make A Difference About The Company This is a superb opportunity to join a Government Department that is known for their state of the art products, services and technologies. They currently have some outstanding opportunities within their customer service team for experienced call centre operators, who enjoy providing excellent customer service About The Role This position will see you as the first contact point to customers, so it is paramount that you have the ability to remain calm and provide an effective service to our valued customers. You will be updating client information while handling the call, so fast and accurate data entry skills are essential. What You Require To Succeed In This Role Must be an Australian Citizens or Permanent Resident Demonstrate a high level of integrity and workpersonal ethics Ability to prioritise and manage numerous tasks simultaneously Excellent listening skills, empathetic, caring and patient Strong attention to detail Proficient in using MS Office applications Fast and accurate data entry skills Demonstrate your teamwork and excellent communication skills This Package Includes This role offer the opportunity to have great training and to be part of a state government. This unique and rewarding position would suit someone with exposure to the aged care and has the ability to demonstrate a caring and patient phone manner. They are renowned for their customer service excellence, commitment to high standards of ethics and outstanding employee support. How to Apply Here at Astrum, we are dedicated to adding value through delivering a measurable difference. We partner with organisations and applicants to provide a reputable, innovative, responsive and collaborative engagement to further enhance their human resource and recruitment function. So if you are qualified, professional, customer service driven and are looking to make your next career move, please click Apply to submit your resume. One of the top 10 most socially engaged boutique recruitment companies in Australia. 2007482158527863758789 Government Client - Work From Home Temporary Assignment Help Make A Difference About The Company This is a superb opportunity to join a Government Department that is known for their state of the art products, services and technologies. They currently have some outstanding opportunities within their customer service team for experienced call centre operators, who enjoy providing excellent customer service About The Role This position will see you as the first contact point to customers, so it is paramount that you have the ability to remain calm and provide an effective service to our valued customers. You will be updating client information while handling the call, so fast and accurate data entry skills are essential. What You Require To Succeed In This Role Must be an Australian Citizens or Permanent Resident Demonstrate a high level of integrity and workpersonal ethics Ability to prioritise and manage numerous tasks simultaneously Excellent listening skills, empathetic, caring and patient Strong attention to detail Proficient in using MS Office applications Fast and accurate data entry skills Demonstrate your teamwork and excellent communication skills This Package Includes This role offer the opportunity to have great training and to be part of a state government. This unique and rewarding position would suit someone with exposure to the aged care and has the ability to demonstrate a caring and patient phone manner. They are renowned for their customer service excellence, commitment to high standards of ethics and outstanding employee support. How to Apply Here at Astrum, we are dedicated to adding value through delivering a measurable difference. We partner with organisations and applicants to provide a reputable, innovative, responsive and collaborative engagement to further enhance their human resource and recruitment function. So if you are qualified, professional, customer service driven and are looking to make your next career move, please click Apply to submit your resume. One of the top 10 most socially engaged boutique recruitment companies in Australia. 2007482158527863758789 Government Client - Work From Home Temporary Assignment Help Make A Difference About The Company About The Company This is a superb opportunity to join a Government Department that is known for their state of the art products, services and technologies. They currently have some outstanding opportunities within their customer service team for experienced call centre operators, who enjoy providing excellent customer service About The Role About The Role This position will see you as the first contact point to customers, so it is paramount that you have the ability to remain calm and provide an effective service to our valued customers. You will be updating client information while handling the call, so fast and accurate data entry skills are essential. What You Require To Succeed In This Role What You Require To Succeed In This Role Must be an Australian Citizens or Permanent Resident Demonstrate a high level of integrity and workpersonal ethics Ability to prioritise and manage numerous tasks simultaneously Excellent listening skills, empathetic, caring and patient Strong attention to detail Proficient in using MS Office applications Fast and accurate data entry skills Demonstrate your teamwork and excellent communication skills This Package Includes This Package Includes This role offer the opportunity to have great training and to be part of a state government. This unique and rewarding position would suit someone with exposure to the aged care and has the ability to demonstrate a caring and patient phone manner. They are renowned for their customer service excellence, commitment to high standards of ethics and outstanding employee support. How to Apply How to Apply Here at Astrum, we are dedicated to adding value through delivering a measurable difference. We partner with organisations and applicants to provide a reputable, innovative, responsive and collaborative engagement to further enhance their human resource and recruitment function. Here at Astrum So if you are qualified, professional, customer service driven and are looking to make your next career move, please click Apply to submit your resume. Apply to submit your resume. One of the top 10 most socially engaged boutique recruitment companies in Australia.

    location North Sydney, New South Wales


  • Call Centre Customer Service

    6 months contract 28.38hour+super Big 4 Bank 6 months contract 28.38hour+super Big 4 Bank If youre looking into stepping up in your career, this opportunity is for you The Business Banking Contact Centre is looking for candidates with previous call centre experience, preferably in banking. Responsibilities Answer all client enquiries accurately and within the allocated talk time Understand and mitigate technical issues across a suite of Business Products Deal with complex enquiries and manage complaints within area of control to minimise business loss Provide superior customer service and technical advice that supports your customers financial wellbeing Complete all associated follow up work as required of the enquiries Complete on going learning and development to satisfy compliance and development opportunities Online documentation of standard operating procedures (SOPs) and process mapping Act as an SME on projects and process initiatives or changes driven from internal and external stakeholders. Regularly updating online content as processes develop and change. Support ongoing training requirements when needed Build and maintain effective working relationships with internal stakeholders to support the seamless completion of work item and email enquiries. Accountable for complying with the Banks OHS and compliance policies and instructions, reporting any hazards or safety issues to the team leader and guarding against risk to themselves and others at the workplace. Exhibit appropriate Team member behaviours and achieve performance outcomes in line with agreed KPIs. Requirements Experience in customer service industries is essential. Exceptional interpersonal skills Effective oral and written communication skills Previous experience working towards targetsKPIs Experience in a technical role highly desirable Sound planning and multitasking ability Ability to cope in a high pressure environment Experience working with complex computer systems Ability to build and maintain strong stakeholder relationships Tertiary qualifications desirable BBBH491404158526624821981 6 months contract 28.38hour+super Big 4 Bank 6 months contract 28.38hour+super Big 4 Bank If youre looking into stepping up in your career, this opportunity is for you The Business Banking Contact Centre is looking for candidates with previous call centre experience, preferably in banking. Responsibilities Answer all client enquiries accurately and within the allocated talk time Understand and mitigate technical issues across a suite of Business Products Deal with complex enquiries and manage complaints within area of control to minimise business loss Provide superior customer service and technical advice that supports your customers financial wellbeing Complete all associated follow up work as required of the enquiries Complete on going learning and development to satisfy compliance and development opportunities Online documentation of standard operating procedures (SOPs) and process mapping Act as an SME on projects and process initiatives or changes driven from internal and external stakeholders. Regularly updating online content as processes develop and change. Support ongoing training requirements when needed Build and maintain effective working relationships with internal stakeholders to support the seamless completion of work item and email enquiries. Accountable for complying with the Banks OHS and compliance policies and instructions, reporting any hazards or safety issues to the team leader and guarding against risk to themselves and others at the workplace. Exhibit appropriate Team member behaviours and achieve performance outcomes in line with agreed KPIs. Requirements Experience in customer service industries is essential. Exceptional interpersonal skills Effective oral and written communication skills Previous experience working towards targetsKPIs Experience in a technical role highly desirable Sound planning and multitasking ability Ability to cope in a high pressure environment Experience working with complex computer systems Ability to build and maintain strong stakeholder relationships Tertiary qualifications desirable BBBH491404158526624821981 6 months contract 28.38hour+super Big 4 Bank 6 months contract 28.38hour+super Big 4 Bank If youre looking into stepping up in your career, this opportunity is for you The Business Banking Contact Centre is looking for candidates with previous call centre experience, preferably in banking. Responsibilities Responsibilities Answer all client enquiries accurately and within the allocated talk time Understand and mitigate technical issues across a suite of Business Products Deal with complex enquiries and manage complaints within area of control to minimise business loss Provide superior customer service and technical advice that supports your customers financial wellbeing Complete all associated follow up work as required of the enquiries Complete on going learning and development to satisfy compliance and development opportunities Online documentation of standard operating procedures (SOPs) and process mapping Act as an SME on projects and process initiatives or changes driven from internal and external stakeholders. Regularly updating online content as processes develop and change. Support ongoing training requirements when needed Build and maintain effective working relationships with internal stakeholders to support the seamless completion of work item and email enquiries. Accountable for complying with the Banks OHS and compliance policies and instructions, reporting any hazards or safety issues to the team leader and guarding against risk to themselves and others at the workplace. Exhibit appropriate Team member behaviours and achieve performance outcomes in line with agreed KPIs. Requirements Requirements Experience in customer service industries is essential. Exceptional interpersonal skills Effective oral and written communication skills Previous experience working towards targetsKPIs Experience in a technical role highly desirable Sound planning and multitasking ability Ability to cope in a high pressure environment Experience working with complex computer systems Ability to build and maintain strong stakeholder relationships Tertiary qualifications desirable

    location North Sydney, New South Wales


  • Junior Customer Service

    Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Our client, one of Australias Big 4 Banks are experiencing rapid growth and are looking for dynamic and engaging banking professionals to join their team. Role Overview In this role, you will Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth Australian Citizens or Permanent Residents Only Please Apply. Please apply now to Sarah McGuinness for an immediate review of your resume. Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Our client, one of Australias Big 4 Banks are experiencing rapid growth and are looking for dynamic and engaging banking professionals to join their team. Role Overview In this role, you will Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth Australian Citizens or Permanent Residents Only Please Apply. Please apply now to Sarah McGuinness for an immediate review of your resume. Kick start your career in Financial Services 55-58k base plus super CBD Based Company Overview Role Overview Be the first point of contact for phone and email based enquiries for customers. Provide extraordinary customer service and take ownership of client queries. You™ll work to deadlines to meet our customer™s needs and liaise with the other teams to problem solve and deliver solutions. Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. Skills amp Experience You will have demonstrated superior Customer Service in Financial Service or Retail i.e. contact center, bank teller Currently Studying, recent graduate, or hold a degree qualification Demonstrate exceptional communication skills both written and verbal The ability to handle objections and have the resilience to problem solve and think outside the square and You will have the ability to adapt to change with ease and cope with challenging tasks. Whats on offer? Highly competitive salary package Join a supportive team environment Post-Graduate training offered The opportunity for long term career growth

    location North Sydney, New South Wales


TRUSTED BY
  • subanu Logo
  • west field Logo
  • bmw Logo
  • fox Tel Logo
  • vodafone Logo
  • universal Logo
  • priceline Logo
  • qantas Logo
  • hp Logo
  • citi bank Logo