Call Centre Solution Jobs In Australia

Now Displaying 60 of 127 Call Centre Solution Jobs




  • Inbound Customer Service Consultants

    Inbound Customer Service Consultants Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry. We have partnered with a Global Beverage Giant and are on the hunt for multiple Customer Service and Sales Superstars to join their thriving team at St. Leonards. What we are looking for? Exceptional customer service and skills Driven and dedicated individuals with an eagerness to learn Previous experience in customer service, hospitality and retail welcomed to apply The ability to contribute and add value to each customer interaction The ability to work well in a team environment and work towards set KPIs and targets Whats in it for you? Attractive salary - 26.61 + Super per hour paid weekly Monday - Friday Build a career with a Global Brand - Limitless career opportunities Work for an organisation that rewards and recognises their employees Regular team incentives and rewards Work for a Fun, Vibrant organisation who value their people - apply with your resume in Word format - we are interviewing immediately. Do not miss out - Apply now The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Are you available to work on a rotating roster?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consultant

    Inbound Customer Service Consultant Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are looking for highly motivated individuals who excel in providing excellent customer service, to work within a vibrant and social team. Responsibilities Receiving high volume of inbound calls from existing members of the bank. Handling all customer enquiries and educating them with the profound knowledge of products and services. Providing an exceptional customer experience in every interaction. Identifying customer needs through effective questioning active listening skills. Who we are looking for Self-motivated and target-driven individuals. Demonstrate excellent customer service experience. Efficient communication skills both verbally and written. Ability to analyse and solve problems effectively. What™s in it for you Amazing and social work culture Fantastic employee benefits Attractive working hours Opportunity to work within a growing organisation. APPLY NOW for an immediate interview - with your resume in word format.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Success Representative

    Duties Responsibilities ï‚· Facilitate logistics and drive transactions for the Casting Networks Headshot Service ï‚· Assist customers with photos purchases, account conversion, account inquiries, servicing needs and issue resolution ï‚· Respond to customer inquiries using our customer support software ï‚· Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous ï‚· Research and provide verification and documentation of customer issues and resolution ï‚· Build rapport and strengthen customer relationships while servicing customer needs ï‚· Maintain a thorough knowledge and understanding of the company™s products and services ï‚· Effectively educate customers on the features and benefits of the company™s products and services, and identify opportunities to offer additional or enhanced products and services ï‚· Contribute to company growth via unrivalled customer support resulting in increased attraction and retention ï‚· Other projects as assigned by manager Qualifications Attributes ï‚· At least 1 year experience in a customer service-oriented role ï‚· Ability to thrive and deliver in a fast-paced professional environment ï‚· Experience managing multi-channel customer service, including email, website, face-to- face, inbound phone ï‚· An enthusiastic, warm behavioral style ï‚· Highest commitment to quality customer service ï‚· Excellent communication skills, both written and verbal ï‚· Strong computer skills with proficiency in MAC and PC platforms Ability to learn and work with new programs ï‚· Deliver a solutions-oriented attitude with internal and external customers ï‚· Knowledge of the casting process preferred

    location NSW 2000, Sydney NSW 2000, Australia


  • Sales Consultant - Customer Service

    Oceana International is a fast growing importer and wholesaler of giftware and partyware products. We seek a Sales Consultant for our head office in Wetherill Park, Sydney. You must have cold calling experience, strong interpersonal skills and ability to build a warm relationship just over the phone. Sales experience is secondary though to efficient time management and customer service experience Immediate start and 40K - 50K package plus bonuses are offered to the successful candidate. Were an equal opportunity employer - no age or gender discrimination.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    If you like the idea of being a part of revolutionary international company with a young, energetic environment that supports the need for flexibility and...

    location Parramatta, Charles St, Parramatta NSW 2150, Australia


  • Customer Service Representative

    Occasional sales calls. Our team is diverse, energetic and fun “ we all have various skill-sets and enjoy what we do...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    We have an exciting opportunity for 4 x Customer Support Agents based at our Sydney office Reporting into the General Manager, this position will be responsible...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    GWA can offer modern flexible working options, corporate health care and discounts, paid parental leave, education assistance, and volunteer and community...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative - Inbound

    Please follow the instructions on the application page regarding your Work History, Education and Qualifications....

    location Parramatta, Charles St, Parramatta NSW 2150, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Application Support Advisor

    You will help developers from our technology partners create and support their applications in health care environments...

    location NSW 2000, Sydney NSW 2000, Australia


  • CUSTOMER SERVICE | MEDICAL | CONSUMABLES

    The company specialises in having one of the largest ranges of consumables and equipment solutions in the Medical Industry and boasts a large range of Tier 1...

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS5

    Call Centre Officer - APS5 APS5 12 month contract Call Centre environment Federal Government Department About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage an APS5 Call Centre Officer. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Handling and providing specialist customer service for complex calls Email inbox management Meeting KPIs Identifying and escalating issues as required Assisting in the training of new APS3 and ASP4 contractors Assisting with the development and implementation of effective information workflows and documentation RequirementsSkills Multiple years™ experience in a call centre (desired) Customer service experience Coaching skills and experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Sang on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS3

    Call Centre Officer - APS3 APS3 12 month contract Call Centre environment Federal Government Department 4 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 4 x APS3 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required RequirementsSkills Previous experience in a call centre (desired) Customer service experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Bec on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS3

    Call Centre Officer - APS3 APS3 12 month contract Call Centre environment Federal Government Department 4 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 4 x APS3 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required RequirementsSkills Previous experience in a call centre (desired) Customer service experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Bec on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS3

    Call Centre Officer - APS3 APS3 12 month contract Call Centre environment Federal Government Department 4 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 4 x APS3 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required RequirementsSkills Previous experience in a call centre (desired) Customer service experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Bec on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS3

    Call Centre Officer - APS3 APS3 12 month contract Call Centre environment Federal Government Department 4 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 4 x APS3 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required RequirementsSkills Previous experience in a call centre (desired) Customer service experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Bec on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS3

    Call Centre Officer - APS3 APS3 12 month contract Call Centre environment Federal Government Department 4 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 4 x APS3 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required RequirementsSkills Previous experience in a call centre (desired) Customer service experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Bec on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Officer - APS4

    Call Centre Officer - APS4 Job Description APS4 12 month contract Call Centre environment Federal Government Department 3 positions available About the Company Karlka Recruiting Group has partnered with a highly reputable Government Agency to engage 3 x APS4 Call Centre Officers. This position is located in their busy Penrith office with an initial 12 month contract with possible extensions. About the Role You will join a busy team managing inbound and outbound calls. You will also be contributing to a culture of high performance and managing callers™ needs and clarifying information. Duties Inboundoutbound call management Email inbox management Meeting KPIs Escalating issues as required Assisting in the training of new APS3 contractors Assisting with the development and implementation of effective information workflows and documentation RequirementsSkills Previous experience in a call centre (desired) Customer service experience Coaching skills and experience Friendly and approachable personality How to Apply Due date Friday 24052019 APPLY NOW or contact Sang on recruitmentkarlkarecruiting.com.au KRG is majority Indigenous Owned, Supply Nation Certified and part of ARG Workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected hourly rate? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Settlements Officer - Finance

    Customer Settlements Officer - Finance Beaumont People are currently seeking a Customer Settlements Officer to join a vibrant financial services company, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 60,000 + super. Your responsibilities will include To ensure all incoming documents are accurate and in place To consistently review matter milestones and ensure timely progress Processing and providing updates on valuations Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of Anti Money Laundering law Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in SettlementsCustomer Service Emotional intelligence and maturity Ideally experience within a financial institution Interest in the finance sector Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Settlements Officer - Finance

    Customer Settlements Officer - Finance Beaumont People are currently seeking a Customer Settlements Officer to join a vibrant financial services company, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 60,000 + super. Your responsibilities will include To ensure all incoming documents are accurate and in place To consistently review matter milestones and ensure timely progress Processing and providing updates on valuations Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of Anti Money Laundering law Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in SettlementsCustomer Service Emotional intelligence and maturity Ideally experience within a financial institution Interest in the finance sector Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Settlements Officer - Finance

    Customer Settlements Officer - Finance Beaumont People are currently seeking a Customer Settlements Officer to join a vibrant financial services company, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 60,000 + super. Your responsibilities will include To ensure all incoming documents are accurate and in place To consistently review matter milestones and ensure timely progress Processing and providing updates on valuations Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of Anti Money Laundering law Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in SettlementsCustomer Service Emotional intelligence and maturity Ideally experience within a financial institution Interest in the finance sector Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Settlements Officer - Finance

    Customer Settlements Officer - Finance Beaumont People are currently seeking a Customer Settlements Officer to join a vibrant financial services company, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 60,000 + super. Your responsibilities will include To ensure all incoming documents are accurate and in place To consistently review matter milestones and ensure timely progress Processing and providing updates on valuations Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of Anti Money Laundering law Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in SettlementsCustomer Service Emotional intelligence and maturity Ideally experience within a financial institution Interest in the finance sector Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Settlements Officer - Finance

    Customer Settlements Officer - Finance Beaumont People are currently seeking a Customer Settlements Officer to join a vibrant financial services company, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 60,000 + super. Your responsibilities will include To ensure all incoming documents are accurate and in place To consistently review matter milestones and ensure timely progress Processing and providing updates on valuations Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of Anti Money Laundering law Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in SettlementsCustomer Service Emotional intelligence and maturity Ideally experience within a financial institution Interest in the finance sector Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe. As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. We are bold, imaginative, respectful and compassionate. About the Role This role is responsible for facilitation and delivery of outstanding customer service, working collaboratively with the wider Uniting team through the effective coordination of enquiries and supporting administrative activities. Role Objectives Handle enquiries from potential and existing clients, their representatives, employees and other service providers are handled in a confidential and timely manner Ensure high risk enquiries are identified and escalated to appropriately skilled team members Participate in audits and other continuous improvement activities to identify and reduce client incidents and unsafe work practices. Contribute to the generation of new ideas, including the identification of opportunities to improve the efficiency of work practices and implementation of change in the workplace. Builds and maintains collaborative and positive relationships with all clients, colleagues, volunteers and other professionals Provide accurate information to internal and external clients, including timely follow up on queries and complaints to enhance stakeholder relations Cooperative, professional working relationships are developed with clients, family members, employees and other relevant external parties Identify client characteristics which require specialised communication assistance and resources in a sensitive manner Experience 3 or more years™ experience in your field of expertise. You will have excellent written and verbal communication skills, be organized, systematic, thorough, accurate and disciplined. Developing good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required Proficiency in customer serviceclient relations, including the ability to deal with client information, queries and complaints sensitively and confidentiality at all times Even better Knowledge of organisational values and service offering Previous experience in Human Services Industry “ Children, Ageing or Health - would be an advantage Interested? Then apply today Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check and a Working with Children Check.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe. As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. We are bold, imaginative, respectful and compassionate. About the Role This role is responsible for facilitation and delivery of outstanding customer service, working collaboratively with the wider Uniting team through the effective coordination of enquiries and supporting administrative activities. Role Objectives Handle enquiries from potential and existing clients, their representatives, employees and other service providers are handled in a confidential and timely manner Ensure high risk enquiries are identified and escalated to appropriately skilled team members Participate in audits and other continuous improvement activities to identify and reduce client incidents and unsafe work practices. Contribute to the generation of new ideas, including the identification of opportunities to improve the efficiency of work practices and implementation of change in the workplace. Builds and maintains collaborative and positive relationships with all clients, colleagues, volunteers and other professionals Provide accurate information to internal and external clients, including timely follow up on queries and complaints to enhance stakeholder relations Cooperative, professional working relationships are developed with clients, family members, employees and other relevant external parties Identify client characteristics which require specialised communication assistance and resources in a sensitive manner Experience 3 or more years™ experience in your field of expertise. You will have excellent written and verbal communication skills, be organized, systematic, thorough, accurate and disciplined. Developing good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required Proficiency in customer serviceclient relations, including the ability to deal with client information, queries and complaints sensitively and confidentiality at all times Even better Knowledge of organisational values and service offering Previous experience in Human Services Industry “ Children, Ageing or Health - would be an advantage Interested? Then apply today Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check and a Working with Children Check.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe. As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. We are bold, imaginative, respectful and compassionate. About the Role This role is responsible for facilitation and delivery of outstanding customer service, working collaboratively with the wider Uniting team through the effective coordination of enquiries and supporting administrative activities. Role Objectives Handle enquiries from potential and existing clients, their representatives, employees and other service providers are handled in a confidential and timely manner Ensure high risk enquiries are identified and escalated to appropriately skilled team members Participate in audits and other continuous improvement activities to identify and reduce client incidents and unsafe work practices. Contribute to the generation of new ideas, including the identification of opportunities to improve the efficiency of work practices and implementation of change in the workplace. Builds and maintains collaborative and positive relationships with all clients, colleagues, volunteers and other professionals Provide accurate information to internal and external clients, including timely follow up on queries and complaints to enhance stakeholder relations Cooperative, professional working relationships are developed with clients, family members, employees and other relevant external parties Identify client characteristics which require specialised communication assistance and resources in a sensitive manner Experience 3 or more years™ experience in your field of expertise. You will have excellent written and verbal communication skills, be organized, systematic, thorough, accurate and disciplined. Developing good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required Proficiency in customer serviceclient relations, including the ability to deal with client information, queries and complaints sensitively and confidentiality at all times Even better Knowledge of organisational values and service offering Previous experience in Human Services Industry “ Children, Ageing or Health - would be an advantage Interested? Then apply today Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check and a Working with Children Check.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer About us At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe. As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. We are bold, imaginative, respectful and compassionate. About the Role This role is responsible for facilitation and delivery of outstanding customer service, working collaboratively with the wider Uniting team through the effective coordination of enquiries and supporting administrative activities. Role Objectives Handle enquiries from potential and existing clients, their representatives, employees and other service providers are handled in a confidential and timely manner Ensure high risk enquiries are identified and escalated to appropriately skilled team members Participate in audits and other continuous improvement activities to identify and reduce client incidents and unsafe work practices. Contribute to the generation of new ideas, including the identification of opportunities to improve the efficiency of work practices and implementation of change in the workplace. Builds and maintains collaborative and positive relationships with all clients, colleagues, volunteers and other professionals Provide accurate information to internal and external clients, including timely follow up on queries and complaints to enhance stakeholder relations Cooperative, professional working relationships are developed with clients, family members, employees and other relevant external parties Identify client characteristics which require specialised communication assistance and resources in a sensitive manner Experience 3 or more years™ experience in your field of expertise. You will have excellent written and verbal communication skills, be organized, systematic, thorough, accurate and disciplined. Developing good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required Proficiency in customer serviceclient relations, including the ability to deal with client information, queries and complaints sensitively and confidentiality at all times Even better Knowledge of organisational values and service offering Previous experience in Human Services Industry “ Children, Ageing or Health - would be an advantage Interested? Then apply today Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check and a Working with Children Check.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Located in South Granville Parking available A Customer Service Representative is required for our busy Call Centre. Chrisco Hampers is a well-known brand in Australia, New Zealand and Canada having operated for over 30 years delivering food hampers, white goods, electronics and merchandise to customers in time for Christmas. As our business continues to develop and grow, we are looking for an experienced Customer Service Representative to join our strong Customer Service Team. The successful candidate will be providing customer service to new and existing members. Duties and responsibilities will include, but are not limited to Taking inbound calls from existing customers Outbound sales from existing database (no cold-calling required) Data Entry and General Database Management working with an in-house system Work with daily targets and KPI™s To be successful in this role, you will be required to give examples of how you demonstrate the following attributes (please detail in your cover letter) Excellent time management and punctuality Demonstrated Call Centre and Sales experience (both inbound and outbound) Experience in data entry and database management Exceptional communication and problem solving skills The ability to provide excellent customer service as well as objection handling Confidence in selling and working in value add teams Intermediate PC skilling including typing and working with existing documents (MS Office) This is a full-time role working 37.5 hours per week. Rostered shift times will be Monday to Friday with the option of working weekends throughout our deliverypeak season. The operational hours are between 7am and 6pm and your shifts will be rostered based on the needs of the business, so flexibility is a MUST To register your interest, please forward your cover letter detailing your relevant experience and your resume by clicking on the œApply Now button. Applications close 31st May, 2019. Please note that only short-listed candidates will be contacted. No Agencies. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Located in South Granville Parking available A Customer Service Representative is required for our busy Call Centre. Chrisco Hampers is a well-known brand in Australia, New Zealand and Canada having operated for over 30 years delivering food hampers, white goods, electronics and merchandise to customers in time for Christmas. As our business continues to develop and grow, we are looking for an experienced Customer Service Representative to join our strong Customer Service Team. The successful candidate will be providing customer service to new and existing members. Duties and responsibilities will include, but are not limited to Taking inbound calls from existing customers Outbound sales from existing database (no cold-calling required) Data Entry and General Database Management working with an in-house system Work with daily targets and KPI™s To be successful in this role, you will be required to give examples of how you demonstrate the following attributes (please detail in your cover letter) Excellent time management and punctuality Demonstrated Call Centre and Sales experience (both inbound and outbound) Experience in data entry and database management Exceptional communication and problem solving skills The ability to provide excellent customer service as well as objection handling Confidence in selling and working in value add teams Intermediate PC skilling including typing and working with existing documents (MS Office) This is a full-time role working 37.5 hours per week. Rostered shift times will be Monday to Friday with the option of working weekends throughout our deliverypeak season. The operational hours are between 7am and 6pm and your shifts will be rostered based on the needs of the business, so flexibility is a MUST To register your interest, please forward your cover letter detailing your relevant experience and your resume by clicking on the œApply Now button. Applications close 31st May, 2019. Please note that only short-listed candidates will be contacted. No Agencies. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Summary Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who manage customer queries and new job bookings. You will be asked to process workorders, modifications to existing jobs and conduct follow ups on existing jobs. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Expert communication and listening skills are a must for this challenging and rewarding position which is often the face of the company to the customers. By listening effectively to find the right solution, and communicating in a clear and friendly way, the Customer Service Representative is able provide a positive customer experience. Responsibilities Duties Reporting to the office manager, this position is key in the effective running of the business. Responsibilities include but are not limited to · Answer incoming customer calls regarding new bookings, service questions and general client concerns or questions. · Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller · Update customer information in the database during and after each call · Follow up and monitoring of any open jobs and outstanding quotes · Management and processing of deposits to be paid for Mould jobs · Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Benefits and perks · All employees are given the day of their birthday off work Skills and experience Previous experience in an office based Customer service role · Ability to remain professional and courteous with customers at all times · Must be available to work on call, from home, on a rotating roster · Excellent verbal and written communication skills · Strong computer skills · Adaptability to a changing and growing workplace The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Are you available to work on a rotating roster?

    location New South Wales 2083, Australia


  • Customer Service Representative

    Summary Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who manage customer queries and new job bookings. You will be asked to process workorders, modifications to existing jobs and conduct follow ups on existing jobs. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Expert communication and listening skills are a must for this challenging and rewarding position which is often the face of the company to the customers. By listening effectively to find the right solution, and communicating in a clear and friendly way, the Customer Service Representative is able provide a positive customer experience. Responsibilities Duties Reporting to the office manager, this position is key in the effective running of the business. Responsibilities include but are not limited to · Answer incoming customer calls regarding new bookings, service questions and general client concerns or questions. · Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller · Update customer information in the database during and after each call · Follow up and monitoring of any open jobs and outstanding quotes · Management and processing of deposits to be paid for Mould jobs · Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Benefits and perks · All employees are given the day of their birthday off work Skills and experience Previous experience in an office based Customer service role · Ability to remain professional and courteous with customers at all times · Must be available to work on call, from home, on a rotating roster · Excellent verbal and written communication skills · Strong computer skills · Adaptability to a changing and growing workplace The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Are you available to work on a rotating roster?

    location New South Wales 2083, Australia


  • Customer Service Representative

    Customer Service Representative About us The Winning Group is more than just appliances we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Home Clearance, pureplay online retailer Appliances Online and national logistics and installation business Winning Services. Our mission is to provide the best shopping experience in the world, which means that even if something goes wrong, we still do everything in our power to turn the customer experience into a positive one The Customer Experience team is responsible for bringing this to life, and their ongoing focus is to turn the few detractors that we have into promoters About the Role Customer service isnt a strong enough phrase for us. We aim for unrivaled care. It means saying no to simple customer satisfaction, and saying yes to impressing every single customer. It means throwing the ˜rulebook of expectations™ out the window, and doing whatever it takes to deliver an unforgettable customer experience. If youre the kind of person who loves a challenge, and loves to solve problems for people, then this might be the team for you. Our Customer Experience team have all ruling power across the group to make things happen and to wow our customers, and theyre the escalation point for all our businesses. Your excellent written and oral communication skills will mean you can handle even the most pressured situation with a calm, professional and helpful manner. Lets be honest, sometimes things go wrong, and our customers will look to you to find a solution. What your day to day will look like Answer customer issues and concerns via phone or email. Some might just be a quick answer, others you might work towards a solution for a few weeks. Most importantly though, you own each case youre given, which means you get to see it all the way through Youll talk to almost everyone in our business - from buying, to drivers, to warehouse, to sales to pull whatever strings you need to solve a problem Youll be shown our customer service measurement system (NPS) and youll keep an eye out for awesome shout out results and problems that you can fix Youll aim to measure every customer™s experience through follow up surveys, phone calls and emails Youll have a bit to do with our social media platforms, providing excellent customer service online. As a team youll also keep an eye on review sites and other customer feedback channels A bit about you Excellent written and oral communication skills Ability to learn and master a new system quickly Strong organisational skills to manage multiple customers and tasks Outstanding customer service skills Excellent problem solving skills are a MUST And what makes us awesome? Were agile, dynamic and aim to push boundaries - on top of our century long history, we are leading the way for innovation in the Australian retail industry Youll have the opportunity to really make a difference for each of our customers - we say yes in a no world We have table tennis, a pool table, darts board and gaming consoles We have an outdoor deck with a BBQ - great for breakfast Product discounts Casual dress code - did someone say jeans your favourite hoodie? You will really be part of a family - we are a family-owned and family-run business The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? Do you have customer service experience? How would you rate your English language skills?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Customer Service Representative About us The Winning Group is more than just appliances we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Home Clearance, pureplay online retailer Appliances Online and national logistics and installation business Winning Services. Our mission is to provide the best shopping experience in the world, which means that even if something goes wrong, we still do everything in our power to turn the customer experience into a positive one The Customer Experience team is responsible for bringing this to life, and their ongoing focus is to turn the few detractors that we have into promoters About the Role Customer service isnt a strong enough phrase for us. We aim for unrivaled care. It means saying no to simple customer satisfaction, and saying yes to impressing every single customer. It means throwing the ˜rulebook of expectations™ out the window, and doing whatever it takes to deliver an unforgettable customer experience. If youre the kind of person who loves a challenge, and loves to solve problems for people, then this might be the team for you. Our Customer Experience team have all ruling power across the group to make things happen and to wow our customers, and theyre the escalation point for all our businesses. Your excellent written and oral communication skills will mean you can handle even the most pressured situation with a calm, professional and helpful manner. Lets be honest, sometimes things go wrong, and our customers will look to you to find a solution. What your day to day will look like Answer customer issues and concerns via phone or email. Some might just be a quick answer, others you might work towards a solution for a few weeks. Most importantly though, you own each case youre given, which means you get to see it all the way through Youll talk to almost everyone in our business - from buying, to drivers, to warehouse, to sales to pull whatever strings you need to solve a problem Youll be shown our customer service measurement system (NPS) and youll keep an eye out for awesome shout out results and problems that you can fix Youll aim to measure every customer™s experience through follow up surveys, phone calls and emails Youll have a bit to do with our social media platforms, providing excellent customer service online. As a team youll also keep an eye on review sites and other customer feedback channels A bit about you Excellent written and oral communication skills Ability to learn and master a new system quickly Strong organisational skills to manage multiple customers and tasks Outstanding customer service skills Excellent problem solving skills are a MUST And what makes us awesome? Were agile, dynamic and aim to push boundaries - on top of our century long history, we are leading the way for innovation in the Australian retail industry Youll have the opportunity to really make a difference for each of our customers - we say yes in a no world We have table tennis, a pool table, darts board and gaming consoles We have an outdoor deck with a BBQ - great for breakfast Product discounts Casual dress code - did someone say jeans your favourite hoodie? You will really be part of a family - we are a family-owned and family-run business The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? Do you have customer service experience? How would you rate your English language skills?

    location NSW 2000, Sydney NSW 2000, Australia


  • Information Officer, Member Industrial Services Team

    POSITION VACANT Information Officer, Member Industrial Services Team Permanent Full-time 76,700.00 per annum + Super + 12 RDOs + Christmas shutdown The New South Wales Nurses and Midwives™ Association (NSWNMA) in association with the Australian Nursing and Midwifery Federation New South Wales Branch (ANMF NSW Branch) seeks an Information Officer to join our Member Industrial Services team (MIST) on a permanent full-time basis. In this role you will provide a quality industrial and professional information service to the membership of the AssociationBranch promote and encourage recruitment of membership to the AssociationBranch maintain and retain membership of the AssociationBranch provide a support service to Officers of the AssociationBranch To be considered for this role you require Essential Demonstrated commitment to the union movement Demonstrated ability to articulate and interpret complex agreements and documents Demonstrated competence in appropriate computer skills Demonstrated ability to produce written documents and letters Ability to work within a complex team environment Demonstrated polite and articulate telephone manner Desirable Relevant tertiary qualifications in Industrial Relations, Social Science or Human Resources Management Ability to speak a second language Previous experience in working within the union movement Apply for this position online - httpswww.nswnma.asn.auapply-here Your application must briefly address each point of the selection criteria found in the Information Officer MIST PD - httpswww.nswnma.asn.auwp-contentuploads201905Information-Officer-MIST-PD.pdf Applications close Sunday, 2 June 2019. NSWNMA ANMF NSW Branch is an Equal Opportunity Employer that fosters a diverse workplace.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer Call centre experience is highly regarded High attention to detail including accurate recording and management of customer information and data At Honeywell we are driven to build teams with a mix of styles, thinking and people “ because we know that keeps us at the cutting edge of innovation. Our employees collaborate to turn forward-thinking ideas into real life solutions that positively affect the world in which we live. Using innovative technologies that make our world cleaner and more sustainable, secure, connected, energy efficient and productive, Honeywell is committed to delivering big results in everything we make and do. We have a fantastic opportunity for a Customer Service Officer, based at Honeywell™s head office in North Ryde, NSW. Reporting to the Honeywell Service Network (HSN) Manager (with guidance from the Team Leader) you will be responsible for all tasks associated with HSN including fault call logging, customer service, job dispatch and coordination, being available for and managing incoming callsemailsfaxes, enteringupdating service requests in appropriate databases accurately. Active participation in formal and informal training is required as well as always maintaining professional rapport with all callers both internal and external. The HSN is a 247 operation and you must be able to work rotating shifts. Key Responsibilities General Duties Be available for all incoming calls emails web requests Create and assign all new service requests as per SLAs and customer processes Maintain and update databases with changes required in an accurate and timely manner Highlight any issues of importance and escalate areas of concern to manager Be on call and available to assist other teams in busy periods. Able to work on a rotating roster which includes weekends, nights public holidays. Contract Management Create and manage relationships with technicians and customers “ both internal and external Maintain telephone coverage to ensure adherence to service levels Team Work Support and assist team members Support and assist implementation of decisions Be pro-active in achieving team goals and contributing to the environment Qualifications Experience Knowledge Certificate in customer service related subjects is advantageous Call centre experience is highly regarded Strong written and verbal communication in English. Ability to follow processes and procedures High attention to detail including accurate recording and management of customer information and data Team player as well as ability to work autonomously Sound computer literacy Honeywell offers an inclusive, flexible and supportive culture, with merit based pay for performance, along with ongoing training and development opportunities for those that have the desire to succeed. We work hard to make the world a better place. With the support of a global organisation and a culture of teamwork and camaraderie that is second to none, Honeywell employees can navigate their way around the world and progress from career to career within the same dynamic company. Our employees are encouraged to be visionaries and they achieve great things to build a team of results-oriented individuals, then empower them to make the world a better place. Where will your visions lead you? Honeywell Building Solutions delivers integrated technology solutions that help our customers become safer, more secure, productive, energy efficient and competitive, whilst improving comfort conditions and compliance with new legislation. We have built a global reputation for delivering competitive advantage to our customers through design, implementation and support of cost-effective solutions that are aligned with business processes, objectives and outcomes, coupled with an absolute focus on customer satisfaction. For more than 60 years, HBS has delivered solutions to business, industry, and consumers in the Pacific region. As an affiliate of Honeywell International Inc., we are part of a highly diversified global technology and manufacturing company represented in 95 countries with offices in New Zealand, and in every state and territory in Australia. Honeywell is an equal opportunity employer that supports a diverse workforce. wwww.careersathoneywell.com

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer Call centre experience is highly regarded High attention to detail including accurate recording and management of customer information and data At Honeywell we are driven to build teams with a mix of styles, thinking and people “ because we know that keeps us at the cutting edge of innovation. Our employees collaborate to turn forward-thinking ideas into real life solutions that positively affect the world in which we live. Using innovative technologies that make our world cleaner and more sustainable, secure, connected, energy efficient and productive, Honeywell is committed to delivering big results in everything we make and do. We have a fantastic opportunity for a Customer Service Officer, based at Honeywell™s head office in North Ryde, NSW. Reporting to the Honeywell Service Network (HSN) Manager (with guidance from the Team Leader) you will be responsible for all tasks associated with HSN including fault call logging, customer service, job dispatch and coordination, being available for and managing incoming callsemailsfaxes, enteringupdating service requests in appropriate databases accurately. Active participation in formal and informal training is required as well as always maintaining professional rapport with all callers both internal and external. The HSN is a 247 operation and you must be able to work rotating shifts. Key Responsibilities General Duties Be available for all incoming calls emails web requests Create and assign all new service requests as per SLAs and customer processes Maintain and update databases with changes required in an accurate and timely manner Highlight any issues of importance and escalate areas of concern to manager Be on call and available to assist other teams in busy periods. Able to work on a rotating roster which includes weekends, nights public holidays. Contract Management Create and manage relationships with technicians and customers “ both internal and external Maintain telephone coverage to ensure adherence to service levels Team Work Support and assist team members Support and assist implementation of decisions Be pro-active in achieving team goals and contributing to the environment Qualifications Experience Knowledge Certificate in customer service related subjects is advantageous Call centre experience is highly regarded Strong written and verbal communication in English. Ability to follow processes and procedures High attention to detail including accurate recording and management of customer information and data Team player as well as ability to work autonomously Sound computer literacy Honeywell offers an inclusive, flexible and supportive culture, with merit based pay for performance, along with ongoing training and development opportunities for those that have the desire to succeed. We work hard to make the world a better place. With the support of a global organisation and a culture of teamwork and camaraderie that is second to none, Honeywell employees can navigate their way around the world and progress from career to career within the same dynamic company. Our employees are encouraged to be visionaries and they achieve great things to build a team of results-oriented individuals, then empower them to make the world a better place. Where will your visions lead you? Honeywell Building Solutions delivers integrated technology solutions that help our customers become safer, more secure, productive, energy efficient and competitive, whilst improving comfort conditions and compliance with new legislation. We have built a global reputation for delivering competitive advantage to our customers through design, implementation and support of cost-effective solutions that are aligned with business processes, objectives and outcomes, coupled with an absolute focus on customer satisfaction. For more than 60 years, HBS has delivered solutions to business, industry, and consumers in the Pacific region. As an affiliate of Honeywell International Inc., we are part of a highly diversified global technology and manufacturing company represented in 95 countries with offices in New Zealand, and in every state and territory in Australia. Honeywell is an equal opportunity employer that supports a diverse workforce. wwww.careersathoneywell.com

    location NSW 2000, Sydney NSW 2000, Australia


  • Service Coordinator

    Service Coordinator Arjo has been operating in Australia since 1989 and is a leading global provider of medical technology products and solutions for patients and residents with reduced mobility and related conditions. Our complete solutions address the clinical needs of long-term care residents, patients with chronic health conditions and can reduce carer manual handling injuries. The product range includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are easy to use and have a proven ability to address preventable injuries such as, pressure injuries and Deep Vein Thrombosis. With a comprehensive range of in-bed therapy and mobility-related products, our goal is to provide our customers with a complete solution within patient and resident care. A great opportunity now exists for an enthusiastic, professional and self-motivated Service Coordinator to join our Service team, reporting to our Service Delivery Manager. Your tasks will include the following responsibilities You will be responsible for Scheduling for service technician staff including issuing managing service orders in the ERP system Process and distribution of Service Reports and Invoices Preparation and distribution of Service Agreements including managing renewals Assist with preparation and follow up of quotations for services contracts, spares consumables and upkeep of quotation log Co-ordination of work performed by sub-contractors including raising Purchase Orders and processing invoices Support Service Manager and Team with day to day business activities Answering customer calls and resolving issues in a timely effective manner Spare parts management including maintenance of correct inventory General Administration Duties, reception, filing, distribution of mail etc The ideal candidate has A relevant TAFE diploma is highly regarded but not essential At least 2 years administration experience, preferably in a technical environment Customer relationship management experience Experience with SAP system beneficial Be enthusiastic and able to work autonomously Be able to create and maintain relationships with other staff and customers Strong communication skills are essential As an organization, we strive to gain high performance from all of our employees. We focus on their development and growth so that our employees can achieve the expectations of the company as well as their own personal aspirations. At Arjo we use the foundation and structure of employees through our values Passion, Collaboration, Openness, Ownership Excellence. Successful applicants will be required to undergo relevant referee, police, and medical checks prior to appointment. www.arjo.com The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Service Coordinator

    Service Coordinator Arjo has been operating in Australia since 1989 and is a leading global provider of medical technology products and solutions for patients and residents with reduced mobility and related conditions. Our complete solutions address the clinical needs of long-term care residents, patients with chronic health conditions and can reduce carer manual handling injuries. The product range includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are easy to use and have a proven ability to address preventable injuries such as, pressure injuries and Deep Vein Thrombosis. With a comprehensive range of in-bed therapy and mobility-related products, our goal is to provide our customers with a complete solution within patient and resident care. A great opportunity now exists for an enthusiastic, professional and self-motivated Service Coordinator to join our Service team, reporting to our Service Delivery Manager. Your tasks will include the following responsibilities You will be responsible for Scheduling for service technician staff including issuing managing service orders in the ERP system Process and distribution of Service Reports and Invoices Preparation and distribution of Service Agreements including managing renewals Assist with preparation and follow up of quotations for services contracts, spares consumables and upkeep of quotation log Co-ordination of work performed by sub-contractors including raising Purchase Orders and processing invoices Support Service Manager and Team with day to day business activities Answering customer calls and resolving issues in a timely effective manner Spare parts management including maintenance of correct inventory General Administration Duties, reception, filing, distribution of mail etc The ideal candidate has A relevant TAFE diploma is highly regarded but not essential At least 2 years administration experience, preferably in a technical environment Customer relationship management experience Experience with SAP system beneficial Be enthusiastic and able to work autonomously Be able to create and maintain relationships with other staff and customers Strong communication skills are essential As an organization, we strive to gain high performance from all of our employees. We focus on their development and growth so that our employees can achieve the expectations of the company as well as their own personal aspirations. At Arjo we use the foundation and structure of employees through our values Passion, Collaboration, Openness, Ownership Excellence. Successful applicants will be required to undergo relevant referee, police, and medical checks prior to appointment. www.arjo.com The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Service Coordinator

    Service Coordinator Arjo has been operating in Australia since 1989 and is a leading global provider of medical technology products and solutions for patients and residents with reduced mobility and related conditions. Our complete solutions address the clinical needs of long-term care residents, patients with chronic health conditions and can reduce carer manual handling injuries. The product range includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are easy to use and have a proven ability to address preventable injuries such as, pressure injuries and Deep Vein Thrombosis. With a comprehensive range of in-bed therapy and mobility-related products, our goal is to provide our customers with a complete solution within patient and resident care. A great opportunity now exists for an enthusiastic, professional and self-motivated Service Coordinator to join our Service team, reporting to our Service Delivery Manager. Your tasks will include the following responsibilities You will be responsible for Scheduling for service technician staff including issuing managing service orders in the ERP system Process and distribution of Service Reports and Invoices Preparation and distribution of Service Agreements including managing renewals Assist with preparation and follow up of quotations for services contracts, spares consumables and upkeep of quotation log Co-ordination of work performed by sub-contractors including raising Purchase Orders and processing invoices Support Service Manager and Team with day to day business activities Answering customer calls and resolving issues in a timely effective manner Spare parts management including maintenance of correct inventory General Administration Duties, reception, filing, distribution of mail etc The ideal candidate has A relevant TAFE diploma is highly regarded but not essential At least 2 years administration experience, preferably in a technical environment Customer relationship management experience Experience with SAP system beneficial Be enthusiastic and able to work autonomously Be able to create and maintain relationships with other staff and customers Strong communication skills are essential As an organization, we strive to gain high performance from all of our employees. We focus on their development and growth so that our employees can achieve the expectations of the company as well as their own personal aspirations. At Arjo we use the foundation and structure of employees through our values Passion, Collaboration, Openness, Ownership Excellence. Successful applicants will be required to undergo relevant referee, police, and medical checks prior to appointment. www.arjo.com The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Service Coordinator

    Service Coordinator Arjo has been operating in Australia since 1989 and is a leading global provider of medical technology products and solutions for patients and residents with reduced mobility and related conditions. Our complete solutions address the clinical needs of long-term care residents, patients with chronic health conditions and can reduce carer manual handling injuries. The product range includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are easy to use and have a proven ability to address preventable injuries such as, pressure injuries and Deep Vein Thrombosis. With a comprehensive range of in-bed therapy and mobility-related products, our goal is to provide our customers with a complete solution within patient and resident care. A great opportunity now exists for an enthusiastic, professional and self-motivated Service Coordinator to join our Service team, reporting to our Service Delivery Manager. Your tasks will include the following responsibilities You will be responsible for Scheduling for service technician staff including issuing managing service orders in the ERP system Process and distribution of Service Reports and Invoices Preparation and distribution of Service Agreements including managing renewals Assist with preparation and follow up of quotations for services contracts, spares consumables and upkeep of quotation log Co-ordination of work performed by sub-contractors including raising Purchase Orders and processing invoices Support Service Manager and Team with day to day business activities Answering customer calls and resolving issues in a timely effective manner Spare parts management including maintenance of correct inventory General Administration Duties, reception, filing, distribution of mail etc The ideal candidate has A relevant TAFE diploma is highly regarded but not essential At least 2 years administration experience, preferably in a technical environment Customer relationship management experience Experience with SAP system beneficial Be enthusiastic and able to work autonomously Be able to create and maintain relationships with other staff and customers Strong communication skills are essential As an organization, we strive to gain high performance from all of our employees. We focus on their development and growth so that our employees can achieve the expectations of the company as well as their own personal aspirations. At Arjo we use the foundation and structure of employees through our values Passion, Collaboration, Openness, Ownership Excellence. Successful applicants will be required to undergo relevant referee, police, and medical checks prior to appointment. www.arjo.com The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Specialist

    Your position is full time and involves daily tasks such as fielding support calls and emails from customers. We are an Australian-based, young and enthusiastic...

    location Warringah Rd, Sydney NSW, Australia


  • Diabetes Customer Service Specialist - Administration Specia...

    Job Description We are seeking 2 enthusiastic team members in the Diabetes division for new roles within our customer care team....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Agent x 2 – Macquarie University Village

    The preferred applicant will be required to undergo and successfully complete a National Police Check and NSW Working with Children Check....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Opportunities - Commencing June 2019

    Rewards and recognition program. Impressive listening skills that identify customer needs and provide appropriate solutions to customer enquiries....

    location Sydney NSW 2113, Australia


  • Customer Service Opportunities - Commencing June 2019

    Rewards and recognition program. Impressive listening skills that identify customer needs and provide appropriate solutions to customer enquiries....

    location Sydney NSW 2113, Australia


  • Customer Service Representative

    Pass a Police Check. Previous Customer Service or Administration Experience. 1 year (Preferred). The primary responsibilities of the CSR are to answer all calls...

    location Birrong NSW 2143, Australia


  • Customer Service Representative (Full-time)

    The ideal candidate will be comfortable in a robust call centre setting making outbound calls to existing customers to schedule service tune ups, marketing...

    location Alexandria Ln, Surry Hills NSW 2010, Australia


  • Customer Service/Call Centre (Macquarie Park) - Aboriginal I...

    They believe in providing outstanding service to their customers through outstanding people and right now theyre seeking Customer Service Call Centre staff...

    location Sydney NSW 2113, Australia


  • Customer Service/Call Centre (Macquarie Park) - Aboriginal I...

    They believe in providing outstanding service to their customers through outstanding people and right now theyre seeking Customer Service Call Centre staff...

    location Sydney NSW 2113, Australia


  • Inbound Customer Service Consultants

    Inbound Customer Service Consultants Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry. We have partnered with a Global Beverage Giant and are on the hunt for multiple Customer Service and Sales Superstars to join their thriving team at St. Leonards. What we are looking for? Exceptional customer service and skills Driven and dedicated individuals with an eagerness to learn Previous experience in customer service, hospitality and retail welcomed to apply The ability to contribute and add value to each customer interaction The ability to work well in a team environment and work towards set KPIs and targets Whats in it for you? Attractive salary - 26.61 + Super per hour paid weekly Monday - Friday Build a career with a Global Brand - Limitless career opportunities Work for an organisation that rewards and recognises their employees Regular team incentives and rewards Work for a Fun, Vibrant organisation who value their people - apply with your resume in Word format - we are interviewing immediately. Do not miss out - Apply now The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Are you available to work on a rotating roster?

    location NSW 2000, Sydney NSW 2000, Australia


  • Senior Customer Care Consultant

    Senior Customer Care Consultant 2018 has been a year of change and growth for us here at Arq Group and 2019 is showing no signs of slowing down. We have a new name (formally Melbourne IT), a new home (state of the art offices in the heart of Sydney) and we are now seeking a new team member to join our Customer Care team. You will quickly become the voice of the customer from within the business and engage directly with customers to work towards an effective outcome for all parties involved. What you get to do Successfully manage and resolve customer escalations Partner with key stakeholders across the business to identify any issues that may be affecting our customers Carry out ongoing analysis on escalations to pinpoint reoccurring issues Present new ideas and innovative solutions when it comes to service engagements, processes and systems But why Arq? We™re smart thinkers. We solve complex challenges and provide complete solutions for businesses, big and small. From design thinking, leading mobile apps, cloud and analytical insights, digital marketing, to web design. Arq Group is Australia™s leading digital partner. Who were looking for We need you to have an outstanding commitment to customer experience We need you to have excellent verbal and written communication skills We need you to be able to identify and collect evidence based on root cause analyse Wed love for you to be able to inspire others with can-do attitude At Arq Group, we unleash the possibilities between business and people. ARQ

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

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    location NSW 2000, Sydney NSW 2000, Australia


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