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Call Center Jobs In Australia




NOW DISPLAYING 20 of 59 Call Center JOBS

Customer Service Officer

Commercial and retail sales skills. Able to complete a Working with Children Check and feel comfortable engaging with families and children through activating...

Melbourne VIC 3000, Australia


Customer Service Representative

Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

New South Wales 2036, Australia


Customer Service Consultant

Fantastic start - would suit a tech savvy graduate or experienced person with customer service call centre or retail experience.....

NSW 2000, Sydney NSW 2000, Australia


CUSTOMER SERVICE COORDINATOR

We are creating our first centralized customer service desk to support our residential aged care, home care and retirement living services across NSW and ACT...

NSW 2000, Sydney NSW 2000, Australia


Claims Manager

If you like the idea of being a part of revolutionary international company with an energetic environment that supports continuous improvement....

New South Wales 2036, Australia


Customer Engagement

Upload cv, cover letter and responses to criteria. Ful time ongoing adminstration role in the Customer Engagement team....

Wodonga VIC 3690, Australia


Outbound Sales Consultant

Access to a Corporate Fitness Program and Employee Assistance Program Demonstrate resilience to sales rejection and have the ability to take a positive...

Hunter St, Newcastle NSW, Australia


Appointment Setter

We are seeking an experienced Appointment SetterTelemarketer to join our dynamic team in our Melbourne office. Opportunity for bonuses Full time...

Melbourne VIC 3000, Australia


Customer Service Manager

You will also be accountable to manage the resources capacity and optimisation of resources to manage incoming calls....

New South Wales 2036, Australia


Customer Service/Production Coordinator

COMPANY Our client is currently going through an exciting growth time and with this comes a new exciting role of ProductionCustomer ServiceAdmin Coordinator. Located in Padstow, the Directors of this medium sized organisation are seeking the assistance of someone who describes themselves as a highly organised individual who loves delivering superior and quality customer service at all times. ROLE You will be the coordinator of a number of projects and basically have the capabilities to assist where necessary. This would include liaising with customers and giving them updates on their projects, despatching, completing administration where necessary and ensuring that the whole process runs smoothly, occasionally assisting with making warm sales calls and producing leads. DUTIES Receiving and despatching of goods Following up with customers and suppliers Liaising with overseas suppliers Occasional travel interstate to assist with set up of stands Assist with the warehouse in sending out goods Complete all administration where necessary TO BE SUCCESSFUL A minimum of 12 months similar experience Excellent communication skills You are a team player Have great work ethic. Excellent coordination and organisational skills Superior MS Office skills This is an exciting time to join this organisation as they go through a huge growth phase. If you feel that the above sounds like you, then send your resume today for this great opportunity. NO TELEPHONE APPLICATIONS PLEASE. UNFORTUNATELY DUE TO THE LARGE AD RESPONSE WE ARE UNABLE TO ANSWER EVERY APPLICATION HOWEVER WE THANK YOU IN ADVANCE FOR YOUR TIME.

Padstow Heights NSW, Australia


Passionate Charity Fundraisers Required in Growing Call Centre Requires

To be considered, please send resume and call Adam on 1800 954 496 between 1230pm 330pm Mon - Fri to apply. Applicants who do not call, will not be considered. Working in a mature call centre with other passionate staff, your role will be spreading the word about campaigns that raise money for charity. We are looking for experienced phone operators, who care about fundraising and are excellent communicators, positive, passionate, confident, self motivated and want to make a difference. Its a positive and friendly environment and we are genuinely passionate about putting our clients first and returning great results. Its really about having a lovely team of people who turn up each day and give it their best. We have daily KPIs but dont have a sales bell or people wearing ties telling you what to do. We simply fundraise every day as a team and change the lives of those directly helped by the charities we represent. Feel free to look us up on facebook to get an idea for the team environment. Experience preferred but not essential. Shift times (applicant must be available for all 5 shifts, no part time roles considered). 1145am - 745pm Monday to Thursday 1000am - 600pm Friday South Pine Rd, BRENDALE 4500 1 minute from Strathpine Station and plenty of parking for those who prefer to drive. We are proud to pay above award at 26 per hour, plus super. To be considered, please send resume and call Adam on 1800 954 496 between 1230pm 330pm Mon - Fri to apply. Applicants who do not call, will not be considered.

Brisbane QLD 4500, Australia


Inbound Customer Service Consultant

Our client is a global company renowned for delivering world class customer service to their customers. They are looking for a Call Centre Star (Inbound) to blow their customers socks off by delivering the best quality service and impressing time and time again. When you talk to your customers, youll have the confidence to tell them all about their great products. Our clients loyal customers are always keen to be updated on the latest deals and releases. Were looking for people wholl give them brilliant service every time and convert them to sales. You will be free to do what it takes to make the customers life easier. That means handling each call and each customer so they go away feeling listened to, understood and, yes, loved. Naturally, youll need to be a good listener and confident on the phone. Being outgoing and enthusiastic also helps, as this tends to rub off onto the customer. Previous telephone sales experience is necessary. You will also need to demonstrate experience in providing excellent service in a challenging environment. Our client is based less than one minute away from public transport. True to the nature of the brand, they have cool offices and are offering a good salary and very competitive bonus scheme. Theres a real buzz about the place and they are also a friendly bunch too The ideal candidate will have Previous call centre experience Good communications skills with the ability to communicate with and relate to a wide range of people Ability to work as part of a team to achieve mutual goals Confidence in dealing with objection Positive, can do attitude So, come on “ apply today and tell us why YOU should be the one for this exciting role.

NSW 2000, Sydney NSW 2000, Australia


Customer Service Consultant - Insurance

Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. As a partner with a leading Insurance Company we have multiple roles for experienced Customer Service representatives to join a high performing driven team based in Olympic Park. Duties Include Managing customer and brokeradvisor enquiries via Inbound telephone calls relating to a variety of insurance products. Providing an exceptional customer experience in every interaction. Identifying customer needs through effective questioning active listening skills Managing Client Records Data Entry Contribute and add value to the Customer Experience - Provide an exceptional service experience in each call. Skills attributes required Demonstrated Customer Service Experience. Excellent Communication skills both written and verbal. Solid work history in a customer facing role Problem solving skills Ability to work well in a team environment Whats in it for you? Attractive salary bonus team incentives Modern Office Environment with excellent facilities Work for a market leading Insurance Company who value their people. Full Training - learn grown over a 12-month period to become an expert in your field. Fantastic Culture and supportive leadership team Starting Salary 54,750 + Super + Bonus This is a full-time permanent role and you will be need to be available to work on a rotating roster between 8am and 8pm with the occasional weekend rotation. Do not miss this unique opportunity - apply with your resume in Word format - we are interviewing immediately.

Wentworth Point NSW, Australia


Inbound Customer Service - Banking

Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. As a partner with a BIG4BANK we have multiple roles for experienced Customer Solutions representatives to join a high performing driven team based in Olympic Park. Duties Include Managing customer enquiries via Inbound telephone calls relating to banking products. Providing an exceptional customer experience in every interaction. Identifying customer needs through effective questioning active listening skills Managing Client Records Data Entry Contribute and add value to the Customer Experience - Provide an exceptional service experience in each call. Skills attributes required Demonstrated contact centre experience is preferred. Excellent communication skills both written and verbal. Solid working history in customer service roles. Problem solving skills. Ability to work well in a team environment. Whats in it for you? Attractive salary bonus team incentives Modern Office Environment with excellent facilities Work for a market leading Insurance Company who value their people. Full Training - learn grown over a 12-month period to become an expert in your field. Starting salary 54k + super + bonus Do not miss this unique opportunity - apply with your resume in Word format - we are interviewing immediately.

Wentworth Point NSW, Australia


Call Centre Media Sales Representatives

New Telesales Representatives. Call Centre Sales at its Best This one goes out to all you superstar communicators with Big Personalities wanting to secure your first professional telesales role or you existing sales superstars now looking at your next Big challenge. No experience needed Immediate Start On the job training NO WEEKENDS NO NIGHTS, Mon to Fri 9am to 4.30pm with flexibility Telesales call centre career with BIG REWARDS Worklife Balance. Weekly Social Events in house bar, breakfast weekly Energetic Call CentreCBD location - 3 Minute walk from Flag-Staff Train Station CBD Join a great call centre telesales team and take your career to the next level The company CWA is a leading community media sales company that has a track record that stretches over 19 successful years. As the official publishers for many Australia Not For Profit organisations such as emergency services, police and child safety organisations, we help support the community development through attracting business sponsors all over Australia. The Role We are actively seeking to appoint energetic Media Sales Consultants based in our NEW King Street call centre. A team of over 135 call centre sales people calling local businesses having fun and earning great money. Start a new, exciting and lucrative career today Help the community through sales of advertising and sponsorship for major Not For Profits, B2B. Actively engage with customers to create a better Australia. Experienced SALES GUNS thrive in our exciting environment. We provide the newest and best leads in the industry. CWA is not just about the work and money. It is FUN to be here Music is pumping. Televisions are located around the office offering both motivation and sporting events to keep you current and motivated. Weekly lunches are provided and we have Friday night drinks at our in-house pub and breakfast weekly Thursday mornings. No experience is necessary. We create GUNS and an energetic team environment so everybody wins Industry leading professional sales training provided to generate sustainable success and . You call a national market. There is no shortage of business and no limit on earning Commissions are uncapped Skills and Experience We encourage mature minded workers from all walks of life- -return to work mums, tradies, factory workers, graduates, long term unemployed, needing a break, professionals or retirees looking for a change. We welcome You. The following traits lead to success Confidence and positive attitude Dynamic personality Maturity minded and Persistence High Energy Motivated by success and earning great Money Gift of the Gab. Culture and Benefits 75 of our team have been with us for 2+ years Expected average earnings are from 900-1200week Our top sales Gun over 2000Week. Over 80 of workers earn 800+ in their first 4 weeks. On offer, a massive 30 commission on each sale paid in advance every Saturday Start work today and get paid on Saturday. Start a new career today Earn cash NOW Worklife balance is a core value at Countrywide Austral. Family and fun are first. We provide frequent social events like our Night At the Races or Christmas in July, Rising Star recognition for newcomers and regular Competitions like our trips to Vegas and Bali Relax on Friday afternoon at our in-house pub and have a drink with friends and enjoy Thursday morning tea with the team every week. . We insist on a relaxed and fun environment that encourages and supports success. Get home everyday to spend time with your family. NO WEEKENDS NO NIGHTS You receive unlimited earning potential and stability. We call a huge market. Join our workforce of 135 strong working Monday to Friday 9am to 4.30pm. We are passionate about making this outstanding commission only sales position fun and rewarding. Huge rewards Please contact Our Talent Recruitment team for a confidential discussion on 0399370214 - 0428 818 818. Or Simply Apply Now. To find out more about our company and products, please visit us at You can see some of our quality products here httpsissuu.comcountrywideaustral Street Smart Handbooks httpwww.smarthandbooks.com.au Our Careers Site httpwww.countrywideaustral.careers

Melbourne VIC 3000, Australia


Outbound Customer Service Representative

About the role As the Outbound Customer Service Representative you will support the sales team to manage the sales mix for Metcash to achieve budgeted sales. You will be an excellent communicator with the ability to identify and develop new business opportunities as well as grow our current customer base. You will ideally come from an outbound call centre environment and have experience with volume. It is an excellent opportunity to further develop your passion for sales and customer service within a leading national FMCG company What you™ll be doing Support the Regional Sales Managers to maximise basket size and grow sales Providing superior customer service and support Identify opportunities to grow sales within existing customer base Partner with Regional Sales Managers to support customer growth in a defined geographical area Work closely with existing customers providing guidance on pricing, products and delivery Action the pipeline of leads and opportunities within company database Maximise all opportunities to upsell to customers in all inbound and outbound calls Maintain Company Data Base to ensure accurate records of discussions and customer details Update and Maintain a set call cycle What you™ll bring Previous outbound telesales or sales experience A self-starter who has a demonstrated ability to work Autonomously as well as in a team A customer relations enthusiast who can provide exemplary service levels when liaising with existing and potential customers Passionate and driven to service the needs of our customers A natural communicator with a demonstrated ability to build relationships both internal and external Intermediate to strong Microsoft Office skills Demonstrated ability to prioritise tasks and exceed sales targets About us You™ll be employed by Metcash, Australia™s leading wholesale distribution and marketing company with sales of over 14 billion in FY17. We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ˜Best Store in Town™ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. With locations across Australia, New Zealand and China, Metcash proudly supports independently owned retailers across our portfolio of brands including IGA, Campbells, Cellarbrations, Mitre 10, Friendly Grocer, and The Bottle-O. At Metcash we are transforming our business and challenging the status quo of retail. We are creating a great place to work, with our 6,000 employees all passionate about achieving our purpose of Successful Independents. What we can offer you State of the art facilities, including onsite cafe, gym, tennis courts, free and secure onsite car parking Well-being days, 5 weeks™ annual leave conditions apply Subsided child vacation care, corporate health benefits, and much more We are looking to fill this position asap. So if you think this is the role for you, then apply today. To find out more about Metcash visit us at www.metcash.com

Brisbane QLD 4132, Australia


Inbound Sales & Customer Service Consultant

About the business and the role UnifiedNet„ is an Australian-owned Business Internet Service Provider taking the telecommunications industry by storm. We are seeking professional, well spoken, enthusiastic, reliable and talented people to join our team. A rewarding workplace where you will be encouraged, recognized and rewarded for your performance. This magnificent role offers Competitive Package with Mobile allowances and an Uncapped Commission structure. Great place to work, friendly environment and conveniently based in the Sydney CBD. Your responsibilities will include You will be required to handle incoming calls and queries regarding our Internet products and services Understanding and work with potential business customers to find solutions to their requirements Educate business clients our products and services we offer while providing exceptional customer service You will need to Demonstrate competency in selling and communication over the phone Proven ability to take pride in every call and attention to detail Demonstrate the ability to show initiative and be action oriented Proven ability to build and maintain rapport with business customers Ability to confidently overcome customer objections Good computer skills and experience Effective time management, reliable and self-discipline Previous sales customer service experience and knowledge of telecommunications industry would be considered an advantage Job benefits and perks Competitive Package with Uncapped Commission Great Place to Work and Friendly Environment Full time position (Monday to Friday) Conveniently based in the Sydney CBD How to apply If this sounds like the ideal position for you, dont delay as this is an immediate start. Apply now for this exciting opportunity by clicking on the Apply Now button below.

NSW 2000, Sydney NSW 2000, Australia


Sales Guru Needed for our Solar Sales Team

As a Solar Sales Representative your role will be to contact warm leads and organise the installation of solar panels for your customers. We work with one of Australia™s largest national suppliers of solar panels. In joining the team, your main responsibilities will include Handling warm sales leads Provide exceptional customer service Meet stakeholder needs Enquiries Contribute to achieve personal and team KPIs We would like to hear more about your Passion for Sales Intermediate computer skills Previous Sales experience and phone manner Strong work ethic and Can do Attitude Whats in for you? A one of a kind opportunity to work for a growing organization A great, fun and dynamic team environment Mentoring and training Progression opportunities About the Position Inbound sales, selling to customers that have enquired about solar Generating solar proposals for customers based on their individual needs Working off a calendar to call back customers that have enquired about solar Learn and implement a proven sales method About the Person Computer and typing skills, including accuracy. Organisational skills and attention to detail. Excellent verbal and written communication. A Professional, enthusiastic team player The ability to navigate multiple programs at once If you feel this is your next career move please apply with a cover letter and Resume today

Collingwood VIC 3066, Australia


Student Enrolment Advisor ($55K Plus Super & No Weekends)

Keypath Education is an education services company transforming the tertiary education experience in Australia. Due to exponential growth, having tripled the size of the Melbourne office in the last Financial Year, we are looking for Student Enrolment Advisors to join the team. Its an exciting time to join us. The opportunity As our Student Enrolment Advisor you will be responsible for managing prospective students through the application process for their University of choice, providing guidance and advice from initial enquiry through to enrolment. You will uncover their needs and objectives through a set of phone based interviews and assess their suitability for the course in alignment with their goals. By utilising your proven business development and sales skills, you will self-manage a pipeline of generated student enquiry leads to achieve set targets of student enrolments whilst ensuring the students needs are met throughout the entire process. This will be achieved by Making outbound calls to prospective students, identifying their needs and future goals. (warm leads only) Using a consultative needs based sales approach. Self- managing a pipeline of students at different stages of the application process Responding to prospective student enquiries through email, chat and various other communication methods to assist the enrolment decision making process. This role will see you become a course specialist, interacting with key stakeholders such as university academics and you will be working closely with our marketing teams. Success in this role comes down to a few key elements Your passion for customer service and student support Your outstanding communication skills Your consultative and solution sales techniques and proven sales andor contact centre experience You will be a self-starter who is results orientated and driven to exceed targets You will enjoy business development and relationship building as opposed to a quick sale Your curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course (FEE-HELP, accreditations etc.) Flexibility to meet shift variations over a span of hours (8am “ 8pm) designed to meet the needs of prospective students. We really want to see that youre as passionate about education as we are Why join us? Aside from the great perks of a funky office space and central CBD location, free breakfast and fruit, discounted health and fitness memberships, and investment in our peoples own learning and development, its our culture that really makes Keypath Education unique. We truly put our people first “ our employees and our students. Our mantra is Be Bold and Do Meaningful Work. We seek out unique challenges. We move fast by choice. We push ourselves to be lifelong learners, and demand the best from one another. Its what defines Keypath “ and we wouldnt have it any other way. Join us as we build meaningful connections and change lives through education. Due to the high volume of applications only shortlisted candidates will be contacted.Thank you for your understanding.

Melbourne VIC 3000, Australia


Customer Service Centre Team Leader

Australian Clinical Labs was created through the merger of Healthscope, St John of God and Perth Pathology. Through the long term relationships with these organisations and our public hospital contacts, Clinical Labs is now the leading provider of HospitalSpecialist pathology services in Australia. We see our future in the industry as taking a leadership role in science, technology, people and process. With 88 accredited pathology laboratories and over 1020 collection centres, we have a strong footprint across Australia. ACL recognises our primary responsibility is to the patients and practitioners in the communities we service. We are focused on continuously reviewing and improving our operations, IT systems, logistics, medical technologiesrobotics and processes to ensure effective and efficient service, and to sustain our long-term financial viability. We are currently seeking a Team Leader of our customer service representatives to work within our busy call centre. You will provide quality service and first call resolution to our doctors, specialist, patients and other care providers through the handling of telephone queries and general administrative duties relating to pathology services. To be successful in this role, you will pride yourself in managing customer enquiries in a friendly, professional and timely manner, focusing on first-time resolution. To be considered for this role you must possess Experience in leading a team to achieve KPIs Well-developed written, verbal and interpersonal skills. Competent conflict resolution, negotiation and problem solving skills. Demonstrated ability to work effectively in a team environment under tight time constraints to achieve deadlines. Strong administrationoffice skills Very good, efficient keyboard skills with accuracy and attention to detail. Previous Call Centre Experience Previous experience in a Pathology or Medical oriented contact centre would be preferred. The successful applicants will be required to address the criteria above in their application.

Osborne St, Washington, WV 26181, USA