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NEWS

What is a Staffing Agency?

A staff agency is a company contracted by an employer to help with its recruiting needs. Staff Agencies find employment agency to fill all kinds of jobs, from recruitment to temp staff in a number of career fields. Whether a organisation needs a Call Center full time, it part-time, call center contractor or a inbound sales telemarketer staff, a employment agency can source the right staff. Recruitment Agency tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 2 million people are employed by employment agency, and recruitment agency hire 9 million temporary staff every year.

Function of a Staff Agencies

Staffing Agency not only bring expertise to the employment process but they remove the time and administration work out of the recruiting process. Hiring a worker can cost 8 to 19 percent of the role’s salary and take 32 to 44 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the enterprises.

If a companies needs temp staff, it uses a recruitment agency. Staffing Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and recruitment agency are a good fit.

For job seekers, an recruitment agency can be the ticket to getting that full-time call centre manager or manager call centre role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different businesses and industries, whether you are looking for contract, permanent, part-time or full-time roles.

In order to register with or work with a recruitment company, you'll have to do one or more the following steps:

  1. Find and register with one or more recruitment agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the staffing agency will be the ones hiring you. When a temporary position is a match for you, the recruitment agency will call you to tell you about the position and arrange the assignment. If you don't hear from a staffing agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the staff agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Staffing Agency charge fees to enterprises. For candidates it is free to register and there is no charges if placed by a recruitment agency into a new job.


With call centre manager, manager call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on (08) 7078 8712 to discover how we can help turn your call centre manager, call centre manager or manager call centre problem into a solution!

For more Call Centre Manager Career Advice see below additional resources to find the perfect job:

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