Call Centre Jobs In Brisbane

Now Displaying 60 of 77 Call Centre Jobs




  • Customer Service Officer

    Have a minimum 12 months experience within a Call Centre environment or similar role. What duties are involved?...

    location Brisbane QLD, Australia


  • Customer Contact Centre Consultant

    Customer Contact Centre Consultant Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof. We currently have the opportunity for an experienced Customer Contact Centre Consultant to join our Service and Marketing teams. Reporting to the Customer Contact Centre Team Leader, this position will be responsible for Maintaining existing customer relationships and building rapport with new customers Obtaining client information to make service bookings by answering telephone calls and verifying relevant information Manage relevant BMW systems to execute teleservice calls Receive, distribute and coordinate a high volume of incoming service calls for the Service Department Assist with maintaining customer profilesinformation in dealership management system Answer basic telephone enquiries andor refer them as necessary Handle basic technical enquiry within skill set from customers eg. Pairing telephones and navigation queries Assist with maintaining liaison with customers regarding the repair or service of their vehicle To be successful in this position you will have the following skills and experience A customer first mentality and approach Ability to drive a high standard of customer service An effective communicator with proven customer service experience Experience working within a fast paced high volume call centre environment High level of computer skills Demonstrate professionalism in all aspects of your work In return, we will offer competitive remuneration, a positive work environment, and career development opportunities. To apply, please send your CV covering letter to Emma Doyle, Group Marketing Manager, by clicking the Apply Now button. For more information about this role, and to apply, please click on the apply now icon featured below. WE EXCEED EXPECTATIONS. Brisbane BMW 800 Ann Street, Fortitude Valley, QLD, 4006. Tel (07) 3853 0000. www.brisbanebmw.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Contact Centre Consultant

    Customer Contact Centre Consultant Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof. We currently have the opportunity for an experienced Customer Contact Centre Consultant to join our Service and Marketing teams. Reporting to the Customer Contact Centre Team Leader, this position will be responsible for Maintaining existing customer relationships and building rapport with new customers Obtaining client information to make service bookings by answering telephone calls and verifying relevant information Manage relevant BMW systems to execute teleservice calls Receive, distribute and coordinate a high volume of incoming service calls for the Service Department Assist with maintaining customer profilesinformation in dealership management system Answer basic telephone enquiries andor refer them as necessary Handle basic technical enquiry within skill set from customers eg. Pairing telephones and navigation queries Assist with maintaining liaison with customers regarding the repair or service of their vehicle To be successful in this position you will have the following skills and experience A customer first mentality and approach Ability to drive a high standard of customer service An effective communicator with proven customer service experience Experience working within a fast paced high volume call centre environment High level of computer skills Demonstrate professionalism in all aspects of your work In return, we will offer competitive remuneration, a positive work environment, and career development opportunities. To apply, please send your CV covering letter to Emma Doyle, Group Marketing Manager, by clicking the Apply Now button. For more information about this role, and to apply, please click on the apply now icon featured below. WE EXCEED EXPECTATIONS. Brisbane BMW 800 Ann Street, Fortitude Valley, QLD, 4006. Tel (07) 3853 0000. www.brisbanebmw.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Specialist

    Customer Support Specialist Concentrix are looking for 20 tech savvy individuals to bring their drive and enthusiasm to help customers in need We run a contact centre on behalf of one of the world™s leading technology companies, helping their clients across Australia, New Zealand and beyond. We have full-time inbound Customer Service Support roles to join our telephone-based team here in Brisbane CBD. You will provide the supreme customer service for our valued clients customers. Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. We provide a world class service and provide the training and development you need to be the best in the business. You will ideally have Outstanding communication skills including clear and articulate verbal, listening and written competency Driven to assess and evaluate customer needs by listening and asking questions Ability to articulate information so that its easy to understand A good understanding and passion for modern technology Natural at multi-tasking and can work under pressure Attention to detail in capturing customer information accurately Ability to work a flexible roster “ we operate from 8am to 9pm, Monday to Sunday Heres what youll get from us Opportunities to progress your career with ongoing training and support Brisbane CBD Location - Office located 2mins from Brisbane Central Train Station Numerous Monthly and Quarterly incentives available You will be given paid full-time training in both the classroom and on the job Start date of Monday 10 June 2019 As part of the recruitment process you will need to satisfactorily clear Background and Police Checks. You must be eligible to work in Australia to be considered for this role. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Are you available to work on a rotating roster? How much notice are you required to give your current employer? Whats your highest level of education? Do you have any leave planned in the next 12 months? (Please note specific daysdates) Are you available to work during the operating hours of Monday to Sunday 8am to 9pm? (If no please specify your restrictions)

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Specialist

    Customer Support Specialist Concentrix are looking for 20 tech savvy individuals to bring their drive and enthusiasm to help customers in need We run a contact centre on behalf of one of the world™s leading technology companies, helping their clients across Australia, New Zealand and beyond. We have full-time inbound Customer Service Support roles to join our telephone-based team here in Brisbane CBD. You will provide the supreme customer service for our valued clients customers. Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. We provide a world class service and provide the training and development you need to be the best in the business. You will ideally have Outstanding communication skills including clear and articulate verbal, listening and written competency Driven to assess and evaluate customer needs by listening and asking questions Ability to articulate information so that its easy to understand A good understanding and passion for modern technology Natural at multi-tasking and can work under pressure Attention to detail in capturing customer information accurately Ability to work a flexible roster “ we operate from 8am to 9pm, Monday to Sunday Heres what youll get from us Opportunities to progress your career with ongoing training and support Brisbane CBD Location - Office located 2mins from Brisbane Central Train Station Numerous Monthly and Quarterly incentives available You will be given paid full-time training in both the classroom and on the job Start date of Monday 10 June 2019 As part of the recruitment process you will need to satisfactorily clear Background and Police Checks. You must be eligible to work in Australia to be considered for this role. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Are you available to work on a rotating roster? How much notice are you required to give your current employer? Whats your highest level of education? Do you have any leave planned in the next 12 months? (Please note specific daysdates) Are you available to work during the operating hours of Monday to Sunday 8am to 9pm? (If no please specify your restrictions)

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    The Sika Group is a Swiss based multinational and world leader in chemically based construction products, sealants and industrial adhesives. Customer Service Officer About the Role We are currently seeking a highly motivated Call Centre Customer Service Officer to join our PINKENBA, QLD Branch. Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products. Previous Call Centre or Technical Helpline Experience is ESSENTIAL. What duties are involved? Answer incoming making outbound telephone calls Order entry and processing Process invoices and credits Customer support and enquiries Liaise with freight providers for delivery coordination Provide assistance to Sales and Logistics teams About You To be successful within this role, you will Have a minimum 12 months experience within a Call Centre environment or similar role Have a strong understanding of Customer Service principles Be self-motivated, quick leaner, with a can do attitude Have excellent interpersonal communication skills and attention to detail Have excellent computer skills administrative skills Who is Sika Australia? Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees an expanding team across Australia. Why join the Sika Australia Team? We offer a supportive working environment with a strong, positive company culture We invest in our employees - you will be provided with all relevant training and development Employee Benefits Program Please click on the œApply Now button and attach a copy of your Resume. We thank you in advance for your application, however only shortlisted candidates will be contacted. Applicants must have valid AU working rights Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen. Sika Australia is proud to be an Equal Employment Opportunity employer. We value and seek diversity in our workforce.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    The Sika Group is a Swiss based multinational and world leader in chemically based construction products, sealants and industrial adhesives. Customer Service Officer About the Role We are currently seeking a highly motivated Call Centre Customer Service Officer to join our PINKENBA, QLD Branch. Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products. Previous Call Centre or Technical Helpline Experience is ESSENTIAL. What duties are involved? Answer incoming making outbound telephone calls Order entry and processing Process invoices and credits Customer support and enquiries Liaise with freight providers for delivery coordination Provide assistance to Sales and Logistics teams About You To be successful within this role, you will Have a minimum 12 months experience within a Call Centre environment or similar role Have a strong understanding of Customer Service principles Be self-motivated, quick leaner, with a can do attitude Have excellent interpersonal communication skills and attention to detail Have excellent computer skills administrative skills Who is Sika Australia? Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees an expanding team across Australia. Why join the Sika Australia Team? We offer a supportive working environment with a strong, positive company culture We invest in our employees - you will be provided with all relevant training and development Employee Benefits Program Please click on the œApply Now button and attach a copy of your Resume. We thank you in advance for your application, however only shortlisted candidates will be contacted. Applicants must have valid AU working rights Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen. Sika Australia is proud to be an Equal Employment Opportunity employer. We value and seek diversity in our workforce.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Sales & Service Consultant

    Sales Service Consultant Comvita is an iconic New Zealand success story with a strong heritage that began in a basement in 1974. As a global natural health and beauty products company we are publicly listed and export to 18 countries. At Comvita we are passionate and courageous people who believe deeply in what we do and why we are doing it. We are a hardworking, diverse network who genuinely care for each other and the wellbeing of our customers. We are currently searching for a Sales Service Consultant to help create long-term, valued relationships with our customers. In this busy role, based at our West End Office, you will report to the Sales Service Manager and be responsible for providing exceptional customer service and sales support to our consumers and retailers alike, in both an inbound and outbound capacity. This role will see you involved in wide range of tasks, including building relationships with our customers and generating revenue via daily sales calls to existing accounts (retailers), and fostering new business relationships with untapped accounts. You will be responsible for ensuring daily, weekly, monthly and annual KPI™s are met, with great customer service always being your utmost priority. Processing inbound customer queries via phone, fax and email, along with generating customer orders, invoices and credits will also form part of your daily routine. A big part of this challenging role will see you liaising with key internal departments to ensure our customers receive exactly what they ordered, on time and in spec, all the while, communicating with our customers every step of the way. To be successful in this role you will have a responsive can do approach to new challenges and ability to manage multiple tasks at one time in a busy environment. You will be proficient in the MS Suite and have an extremely high level of accuracy and attention to detail when inputting data. A passion for customer service and sales, and a willingness to continually learn and improve are a must in this varied role Above all else, you will be a reliable and friendly team player who believes in delivering a quality experience to customers every time. Previous experience within a call-centre or customer service environment will be advantageous. This is an exciting role within the worldwide group of Comvita companies and we expect the successful person will make a significant contribution to Comvita™s on-going success. So, if you™re passionate about a career with a leading natural health company that embraces fresh thinking, then get in touch with us and apply today. Applications close Sunday 2 June 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Sales & Service Consultant

    Sales Service Consultant Comvita is an iconic New Zealand success story with a strong heritage that began in a basement in 1974. As a global natural health and beauty products company we are publicly listed and export to 18 countries. At Comvita we are passionate and courageous people who believe deeply in what we do and why we are doing it. We are a hardworking, diverse network who genuinely care for each other and the wellbeing of our customers. We are currently searching for a Sales Service Consultant to help create long-term, valued relationships with our customers. In this busy role, based at our West End Office, you will report to the Sales Service Manager and be responsible for providing exceptional customer service and sales support to our consumers and retailers alike, in both an inbound and outbound capacity. This role will see you involved in wide range of tasks, including building relationships with our customers and generating revenue via daily sales calls to existing accounts (retailers), and fostering new business relationships with untapped accounts. You will be responsible for ensuring daily, weekly, monthly and annual KPI™s are met, with great customer service always being your utmost priority. Processing inbound customer queries via phone, fax and email, along with generating customer orders, invoices and credits will also form part of your daily routine. A big part of this challenging role will see you liaising with key internal departments to ensure our customers receive exactly what they ordered, on time and in spec, all the while, communicating with our customers every step of the way. To be successful in this role you will have a responsive can do approach to new challenges and ability to manage multiple tasks at one time in a busy environment. You will be proficient in the MS Suite and have an extremely high level of accuracy and attention to detail when inputting data. A passion for customer service and sales, and a willingness to continually learn and improve are a must in this varied role Above all else, you will be a reliable and friendly team player who believes in delivering a quality experience to customers every time. Previous experience within a call-centre or customer service environment will be advantageous. This is an exciting role within the worldwide group of Comvita companies and we expect the successful person will make a significant contribution to Comvita™s on-going success. So, if you™re passionate about a career with a leading natural health company that embraces fresh thinking, then get in touch with us and apply today. Applications close Sunday 2 June 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service Officer

    Customer Service Officer At Winc, we believe that a more networked and connected world means that the world of working and learning should be more creative, playful and productive. We™ve got all the solutions our customers need in one handy place. The only thing missing is you. We are looking for a motivated and experienced Customer Service Officer to be part of a high performing and fast-paced team. Our Customer Service Team are the are the glue that keeps our business running smoothly and provides support to all areas of our business. You will be responsible for Handling customer enquiries in a high-volume call centre Processing customer orders and follow up on enquiries Participate in training sessions Working on a rotating roster 7am - 7pm, Monday to Friday Working closing with internal stakeholders to improve the customer buying experience. What you will bring to the table Experience working in a customer service or call centre role Passionate about delivering high quality customer service Clear communication skills and highly organised Flexibility to work rotating shifts between 7am and 7pm. Send your application to the Talent Team by selecting ˜Apply™ and following the prompts. No recruitment agencies - we have this one covered

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    Customer Service Officer At Winc, we believe that a more networked and connected world means that the world of working and learning should be more creative, playful and productive. We™ve got all the solutions our customers need in one handy place. The only thing missing is you. We are looking for a motivated and experienced Customer Service Officer to be part of a high performing and fast-paced team. Our Customer Service Team are the are the glue that keeps our business running smoothly and provides support to all areas of our business. You will be responsible for Handling customer enquiries in a high-volume call centre Processing customer orders and follow up on enquiries Participate in training sessions Working on a rotating roster 7am - 7pm, Monday to Friday Working closing with internal stakeholders to improve the customer buying experience. What you will bring to the table Experience working in a customer service or call centre role Passionate about delivering high quality customer service Clear communication skills and highly organised Flexibility to work rotating shifts between 7am and 7pm. Send your application to the Talent Team by selecting ˜Apply™ and following the prompts. No recruitment agencies - we have this one covered

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Appointment Setter

    Appointment Setter Client Overview Our client is a professional development organisation for senior executives. Appointment Setter - Position Description Appointment Setters acting as the assistant to our Membership Directors, contact businesses with varying turnovers. They seek out the senior executive or the assistant to that executive. Appointment Setters are responsible for ensuring the prospective member understands who we are, what we do, and why we wish to meet. They also ensure the prospect qualifies for membership. They do this by communicating clearly and succinctly the reason for our call and by deftly and discretely checking they meet our eligibility criteria. The goal of the Appointment Setter is not to sell membership. It is to qualify the prospect is eligible for membership and to capture, but not satisfy, their interest. Decision making about membership should be referred to a subsequent meeting where both parties will be able to make an informed decision about the prospective member™s suitability. Appointment Setters execute electronic direct marketing campaigns and telemarketing campaigns, update a bespoke oracle database and manage the Outlook Calendars of multiple Membership Directors in a variety of regions. Skills Required - excellent verbal and written communication - the ability to influence without being overbearing - personal organisation and time management in a digital environment are all critical - the need for strong computer skills (including directory navigation, advanced online research, calendar and email management of multiple accounts, spreadsheet management and CRM management) cannot be overstated. Personal Attributes This role would suit a candidate with high level customer service and telephone experience. Along with being genuine, authentic, enthusiastic, having an internal locus of control and a team player. This role is an immediate start and is an ongoing temporary position. We would love to hear from you, if you fit this role.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Appointment Setter

    Appointment Setter Client Overview Our client is a professional development organisation for senior executives. Appointment Setter - Position Description Appointment Setters acting as the assistant to our Membership Directors, contact businesses with varying turnovers. They seek out the senior executive or the assistant to that executive. Appointment Setters are responsible for ensuring the prospective member understands who we are, what we do, and why we wish to meet. They also ensure the prospect qualifies for membership. They do this by communicating clearly and succinctly the reason for our call and by deftly and discretely checking they meet our eligibility criteria. The goal of the Appointment Setter is not to sell membership. It is to qualify the prospect is eligible for membership and to capture, but not satisfy, their interest. Decision making about membership should be referred to a subsequent meeting where both parties will be able to make an informed decision about the prospective member™s suitability. Appointment Setters execute electronic direct marketing campaigns and telemarketing campaigns, update a bespoke oracle database and manage the Outlook Calendars of multiple Membership Directors in a variety of regions. Skills Required - excellent verbal and written communication - the ability to influence without being overbearing - personal organisation and time management in a digital environment are all critical - the need for strong computer skills (including directory navigation, advanced online research, calendar and email management of multiple accounts, spreadsheet management and CRM management) cannot be overstated. Personal Attributes This role would suit a candidate with high level customer service and telephone experience. Along with being genuine, authentic, enthusiastic, having an internal locus of control and a team player. This role is an immediate start and is an ongoing temporary position. We would love to hear from you, if you fit this role.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Engagement Officer - Commonwealth Home Support Program

    Client Engagement Officer - Commonwealth Home Support Program Full Time - 38 hours per week Fixed term until 30 June 2020 South Brisbane location Competitive remuneration package Challenging and varied role in a fast-paced environment Life at Vinnies At Vinnies, you™ll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We™re bold with ideas and operate with pace and passion. Always looking for better ways to achieve our ˜good works™, Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland Ways we reward You Competitive remuneration package AND salary packaging Professional development opportunities Friendly environment with an active social club Additional benefits including discounts on health insurance, and Exclusive discounts on everything from experiences to electronics An exciting opportunity has become available for an enthusiastic Client Engagement Officer to join the Home Maintenance and Modification (CHSP) team at Vinnies The Home Maintenance and Modification Program is specifically aimed at assisting people over 65 and individuals under the age of 65 who have a disability or condition that need assistance to continue to live independently at home. External agencies create plans for each of our clients before they are referred to us. We then operate as the conduit to link our clients up with external contractors or service providers to fulfil the home maintenance and modifications that have been recommended. Although this is a role that is focused heavily on phone-based interactions, we aim to stay away from the traditional call centre format, with a low level of activity monitoring and role-rotation variation that many call centres don™t offer. The Role As a team of three, you will be working on a rotational basis through the following tasks Working in a call centre environment, the Client Engagement Officer is responsible for providing a high standard of administrative support and customer service to clients and external stakeholders. High volume of inbound calls from new and existing clients, their family members, occupational therapists and external service providers. Up to 50 outgoing calls per day to action the referral requests, including setting up clients, verifying their information and connecting them to a contractor to complete the required works. Adhering to call times while working in a process-driven environment. Develop and maintain relationships with external service providers via outbound phone calls and emails in order to organize appropriate solutions for our clients. Update and maintain the client database with all necessary information. Able to conform to strict compliance and regulation requirements within a Government funded program. To be successful in the role, you will meet the following criteria Ability to deliver a high level of customer service, while always treating our clients with patience and respect. Self-motivated with the ability to prioritise work effectively. Ability to develop rapport quickly while conveying empathy at the same time. High level of attention to detail and accuracy in data entry. The ability to work autonomously and take on feedback where required. Ability to generate solutions to problems where necessary. Team player with an ability to tackle a high detail, high volume workload. Excellent computer skills, as well as experienced with the MS Office suite. This is a vital service that the Vinnie™s team provides to the community and we are looking for people who are motivated by doing good work Previous experience working in a high-volume contact centreadministration role will be highly regarded. Exposure to Home and Community Care programs will be highly regarded. This is an exciting opportunity to take the next step in your career To apply, please submit your resume via SEEK today To view the position description, please visit our site on Working for the Society. For more information on St Vincent de Paul, visit us on www.vinnies.org.au You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in AustraliaNew Zealand. The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply. Applications from recruitment agencies will not be accepted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Do you have experience in an administration role? Whats your expected hourly rate? What three words would you use to describe your work style? In your previous call centre or customer service roles, which aspects of the role did you like least and the most? Why?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Engagement Officer - Commonwealth Home Support Program

    Client Engagement Officer - Commonwealth Home Support Program Full Time - 38 hours per week Fixed term until 30 June 2020 South Brisbane location Competitive remuneration package Challenging and varied role in a fast-paced environment Life at Vinnies At Vinnies, you™ll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We™re bold with ideas and operate with pace and passion. Always looking for better ways to achieve our ˜good works™, Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland Ways we reward You Competitive remuneration package AND salary packaging Professional development opportunities Friendly environment with an active social club Additional benefits including discounts on health insurance, and Exclusive discounts on everything from experiences to electronics An exciting opportunity has become available for an enthusiastic Client Engagement Officer to join the Home Maintenance and Modification (CHSP) team at Vinnies The Home Maintenance and Modification Program is specifically aimed at assisting people over 65 and individuals under the age of 65 who have a disability or condition that need assistance to continue to live independently at home. External agencies create plans for each of our clients before they are referred to us. We then operate as the conduit to link our clients up with external contractors or service providers to fulfil the home maintenance and modifications that have been recommended. Although this is a role that is focused heavily on phone-based interactions, we aim to stay away from the traditional call centre format, with a low level of activity monitoring and role-rotation variation that many call centres don™t offer. The Role As a team of three, you will be working on a rotational basis through the following tasks Working in a call centre environment, the Client Engagement Officer is responsible for providing a high standard of administrative support and customer service to clients and external stakeholders. High volume of inbound calls from new and existing clients, their family members, occupational therapists and external service providers. Up to 50 outgoing calls per day to action the referral requests, including setting up clients, verifying their information and connecting them to a contractor to complete the required works. Adhering to call times while working in a process-driven environment. Develop and maintain relationships with external service providers via outbound phone calls and emails in order to organize appropriate solutions for our clients. Update and maintain the client database with all necessary information. Able to conform to strict compliance and regulation requirements within a Government funded program. To be successful in the role, you will meet the following criteria Ability to deliver a high level of customer service, while always treating our clients with patience and respect. Self-motivated with the ability to prioritise work effectively. Ability to develop rapport quickly while conveying empathy at the same time. High level of attention to detail and accuracy in data entry. The ability to work autonomously and take on feedback where required. Ability to generate solutions to problems where necessary. Team player with an ability to tackle a high detail, high volume workload. Excellent computer skills, as well as experienced with the MS Office suite. This is a vital service that the Vinnie™s team provides to the community and we are looking for people who are motivated by doing good work Previous experience working in a high-volume contact centreadministration role will be highly regarded. Exposure to Home and Community Care programs will be highly regarded. This is an exciting opportunity to take the next step in your career To apply, please submit your resume via SEEK today To view the position description, please visit our site on Working for the Society. For more information on St Vincent de Paul, visit us on www.vinnies.org.au You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in AustraliaNew Zealand. The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply. Applications from recruitment agencies will not be accepted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Do you have experience in an administration role? Whats your expected hourly rate? What three words would you use to describe your work style? In your previous call centre or customer service roles, which aspects of the role did you like least and the most? Why?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Fundraiser

    Fundraiser About Us LifeFlight Australia is a non-profit organisation which collectively represents one of Australia™s largest air medical retrieval operations. Best known for its RACQ LifeFlight community rescue helicopters and LifeFlight Retrieval Medicine brands, the organisation also operates a world class training division and air ambulance service. We are looking for multiple permanent part-time stars to join our Fundraising team. As a Call Centre Fundraiser, your role will involve making outbound calls to people in the community to inform them about their local medical rescue helicopter service with the goal of selling our merchandise or obtaining donations “ all of which go towards our life saving missions. The Role Permanent part-time position with 25 hours per week afternoon shift of 3.00pm - 8.00pm Monday to Friday NO WEEKENDS or PUBLIC HOLIDAYS Located at Robina Town Centre Fun and secure team environment Job satisfaction - opportunity to make a difference About You You are a natural people person, professional, polite, friendly and enjoy talking on the phone Have excellent communication skills, and the ability to deal effectively with members of the public from all walks of life Have basic computer skills and possess the ability to multi task inputting information into a computer whilst on a phone call Have call centre experience Are passionate about working for a worthwhile cause This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences, we would love to hear from you today. Please apply via our website www.lifeflight.org.aucareers

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    This team gives their all to keep our customers travelling (and coming back for cover). Answering queries and smoothing over problems with every call, life here...

    location Brisbane QLD, Australia


  • Customer Service Officer – Home Care

    Current Police Clearance and Statutory Declaration that allows work in Aged Care and Disability Services ...

    location Underwood St, Wakerley QLD 4154, Australia


  • Customer Service Assistant

    We are seeking a compassionate, open minded and flexible person to join our team at Burnie Brae as a Customer Service Assistant. This is a full time fixed term contract until February 2020. As a Customer Service Assistant you will be the first point of contact for all telephone enquiries across the organisation. You will provide customers with seamless access to current information about Burnie Brae and our suite of community services including Transport, Homecare, Home Maintenance, Day Respite, Member activities and more. You will also be responsible for making and changing client bookings across a number of services, confirming client services, following up on messages and completing general administrative tasks. To be considered for this role you will need Minimum two years experience in a fast paced call centre environment High level administration skills Exceptional attention to detail and accurate data and record keeping High level communication skills Demonstrated, effective problem solving skills An empathetic, friendly and helpful demeanour A sound knowledge of Brisbane North and surrounding areas A Certificate in Customer Contact or equivalent would be advantageous Experience working with seniors andor people with a disability will be highly regarded You will be required to hold a current Working with Children Blue Card, Disability Services Yellow Card and National Police Check, or the ability to obtain these. Dont miss this fantastic opportunity to join a friendly and client centred community services organisation that is passionate about creating a socially connected and healthy community. Burnie Brae is a leading provider of innovative and client centred support services to the aged care and disability sector in the Brisbane North region. We have a café and gymnasium on site. Burnie Brae is a leading provider of innovative and client centred support services to the aged care and disability sector in the Brisbane North region. Benefits Staff discount at our onsite Cafe Free membership to our onsite gym Salary Packaging options Staff discount to onsite massage services Vision A socially connected and healthy community Mission To build strong community connections by providing quality health, lifestyle, and wellness services Values Respect “ Integrity “ Trust “ Customer Focus Accountability “ Professionalism “ Quality HOW TO APPLY Please send your application, including a Resume and a Cover Letter detailing why you are the best person for this role via the apply now button.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative - Full Time - Southport

    Customer Service Representative - Full Time - Southport ABOUT BUSY BUSY At Work is a not-for-profit organisation providing apprenticeship, employment and community programs. We have over 40 years experience providing skilling solutions and services to businesses, workers and job seekers. BUSY At Work provide a wide range of services including recruitment and apprenticeship support services, employment and community services. THE ROLE Based in Southport on a contract until September 2019, with the possibility of extension this role will be helping a range of different people with employment, apprenticeships and training opportunities. You will be managing both inbound and outbound calls in a national contact centre and assisting with general enquiries about the range of services that The BUSY Group offers. At BUSY our call centre agents are a step above the rest because the service that they offer is truly extraordinary. Our call KPI™s aren™t tied to call times, but rather the ability to listen to customers and identify all the possible ways that we could help them (even the ones they haven™t thought of). As part of our team you will be valued and appreciated and work in a great environment where we have games, prizes and great incentive schemes. SKILLS EXPERIENCE Ideally you will have a background of success in a finance telecommunications environment working with multiple computer systems and delivering exceptional service to wide variety of people. To be successful you will have the ability to multi-task, prioritise and manage time effectively. You will have awesome telephone communication skills and the ability to clarify through follow up questions. You will have the ability to listen, empathise and understand customer challenges and opportunities. Experience managing multimedia and social media response channels would also be advantageous. CULTURE VALUES At BUSY At Work we value inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business. We want to work with people who are passionate about creating long-term sustainable employment opportunities for jobseekers. BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities. HOW TO APPLY Our preferred method of application is through the BUSY At Work website httpswww.busyatwork.com.auget-know-uscareers-at-busy For further information, please contact recruitmentbusyatwork.com.au Please do not apply directly to the recruitment email address. This position is subject to obtaining a successful Criminal History Check and Blue Card The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? Have you worked in a call centre before? Do you have customer service experience?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Client Manager - Digital Marketing

    Client Manager - Digital Marketing COOL. CLEVER. CREATIVE. Were beyond doing things the normal way We embrace creativity and we value driven personalities. Above all, we cherish innovation Who are we? SponsoredLinX is proud to be a well-respected Google Premier Partner and an Australian top 100 Anthill Cool Company. Our success has meant we have a real need to expand our team and bring on board the best of the best to join our already award winning team. If you want to be part of a team culture where we have a lot of laughs but also kick a lot of goals, then this is the role for you. If youre successful, this opportunity will see you working with the most recognised brands in the world Google Facebook. We are very proud of our Google inspired office with all the trimmings you would expect in a highly successful digital marketing agency. Whats involved? You will be responsible for managing the digital advertising campaigns for small to medium businesses, ensuring you provide them with exceptional service and return on their investment. Best of all, we provide very comprehensive training and ongoing support to get you started and equipped to service our clients to the high standards they have come to expect. Contribute to our supportive, fast paced customer focused environment by utilising your high attention to detail, exceptional time management and multitasking skills to meet deadlines for your clients. Whats most important is providing world class customer service. The ideal candidate Exceptional customer service client focused skills and experience An ability to establish and maintain effective, strategic relationships with clientscustomers over the phone. Assertiveness, confidence, and resilience A high-level of empathy patience Proactive and willing to go over and beyond the call of duty when required Articulate with excellent verbal and written communication skills A desire to achieve the best possible results for your clients as well as meet the expectations of relevant stakeholders Fluency in Mandarin would be an advantage but is not a requirement. On offer for the right candidate Salary + Bonuses + Super Weekly pays (gotta love that) On-going training and development (No TAFE or University course can give you the Digital Marketing education that we can give you) The opportunity to see your career flourish State of the art office in Fortitude Valley - youll be impressed Close to all public transport Fun stuff like table tennis tournaments, regular social activities, casual Fridays and much more Standard hours are 8.30am to 5.00pm Monday to Friday. How to apply If this sounds like you then select Apply Now and send us your resume. Want to know more? Inquiries are welcome, contact the Recruitment Manager - Kelvin Paama on (07) 3088 8471. Otherwise check us out at www.sponsoredlinx.com All successful candidates are required to complete an Australia Police Check prior to commencement. SLX Recruitment Team jobssponsoredlinx.com 1300 859 600 www.sponsoredlinx.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer? Do you have experience working towards targets and KPIs?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative About Us Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive. The Opportunity This role is proactively involved in providing industry leading sales support which exceeds customer expectations, fosters customer loyalty and a positive customer experience. As the Customer Sales Support, you will Have excellent communication and customer service skills Meet KPI™s through customer service and inbound calls. Maintain working knowledge of products and their functions for their respective customer groups Follow up coordinate with supply chain network on outstanding items Assist with high volume processing of orders. Your profile We are looking for someone with excellent customer service skills, call centre experience and a high attention to detail who works with integrity, honesty and professionalism. Working as part of a team, flexibility and adaptable to change are some of the qualities that will help you achieve greatness. This is a permanent role but will need flexibility around start times. What we offer A competitive remuneration package Superannuation that™s 2.5 above the superannuation guarantee An Employee Benefits Program Training opportunities for employees “ from internal programs to contributions towards external studies A Sandvik Wellness Program for employee™s who want to improve their health and wellbeing Our Culture Our core values are the soul of the company. They guide us in our actions and daily business decisions. The safety and well-being of our employees and the environment are a core value (Fair Play). We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust. At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people. Applications close 31 May 2019 or if the right person is found sooner. Recruitment Specialist Tanya Llado 07 3621 1821 HOME.SANDVIKCAREERS

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative About Us Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive. The Opportunity This role is proactively involved in providing industry leading sales support which exceeds customer expectations, fosters customer loyalty and a positive customer experience. As the Customer Sales Support, you will Have excellent communication and customer service skills Meet KPI™s through customer service and inbound calls. Maintain working knowledge of products and their functions for their respective customer groups Follow up coordinate with supply chain network on outstanding items Assist with high volume processing of orders. Your profile We are looking for someone with excellent customer service skills, call centre experience and a high attention to detail who works with integrity, honesty and professionalism. Working as part of a team, flexibility and adaptable to change are some of the qualities that will help you achieve greatness. This is a permanent role but will need flexibility around start times. What we offer A competitive remuneration package Superannuation that™s 2.5 above the superannuation guarantee An Employee Benefits Program Training opportunities for employees “ from internal programs to contributions towards external studies A Sandvik Wellness Program for employee™s who want to improve their health and wellbeing Our Culture Our core values are the soul of the company. They guide us in our actions and daily business decisions. The safety and well-being of our employees and the environment are a core value (Fair Play). We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust. At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people. Applications close 31 May 2019 or if the right person is found sooner. Recruitment Specialist Tanya Llado 07 3621 1821 HOME.SANDVIKCAREERS

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Junior Customer Service Champion

    You play a key role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service....

    location Chermside QLD 4032, Australia


  • CUSTOMER SERVICE & INTERNAL SALES | TRANSPORT LOGISTICS

    THE COMPANY This is a business that are a well known, revolutionary transport management solution provider, that ensures a full 360 degree transport freight solution that is second-to-none and cover interstate nation wide transportation to its rapidly growing customer base. As a renowned leader in freight management solutions in Australia, this company provides its team with a fantastic culture and readily available career progression opportunities. POSITION This company is rapidly expanding in the freight industry, and as such due to growth an opportunity for a position for a Customer Service and Internal Sales role in Brisbane is now available. Your general responsibilities will include Providing customer service for transport solutions Track and trace transport deliveries and logistics Liaising with accounts ranging from local to key national clients Receiving inbound calls and enquiries Data management and computer work Escalating issues and assisting with neccessary client needs BENEFITS INCLUDED AMAZING COMPANY CULTURE HANDS-ON MENTORING FROM UPPER MANAGEMENT GENEROUS SALARY PACKAGE + INCENTIVES PROGRESS WITHIN THE BUSINESS AWESOME CAREER GROWTH OPPORTUNITIES THE EXPERIENCE YOU NEED The successful candidate as an advantage would need to come from within Transport or any closely related indsutries like Couriers, Local Transport, Shipping, Frieght Forwarding etc however we are open to looking at closely related industries. You will be able to demonstrate the following Providing transport solutions facilitating internal sales processes Exceptional customer service care Managing relationships of key clients Receiving inbound customer service and sales enquiries Working within a team environment Attention to detail Ability to learn CRMERP software If you have the above criteria apply below, or for more information a confidential discussion phone Sean (07) 3172 2074 or 1800 758 782.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service / Allocator

    Customer Service Allocator Hanson is part of the HeidelbergCement group, which employs 57,000 people across five continents. In Australia, Hanson is a leading supplier of heavy building materials to the construction industry through our network of over 300 quarry, ready-mixed concrete, logistics and support operations. Engage, Balance and Drive We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in Brisbane. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success. Reporting directly to the Regional Allocations Supervisor, your team are responsible for delivering the right product, on the right truck for the right time. You pride yourself on holding close relationships with internal staff and our regional partners at concrete plants and quarries throughout Australia, to help ensure we are planning towards the perfect day for our customers. In your new role, you will Be in the driver™s seat, making decisions that impact the overall performance of the business Balance our customers™ needs and allocation of our fleet through effective planning and decision making to ensure maximum fleet productivity, utilisation and efficiency Engage with customers and respond to enquiries, manage and monitor orders This role is a great fit for you, if You have previous customer service experience (There is no requirement for you to have experience in Allocations because we™ll train you) You have a passion for delivering remarkable customer service and great results You are a team player who can multi-task and make quick effective decisions under pressure You are a natural problem solver and enjoy planning You analyse and react to individual customer requests and the overall performance of the business You have a high level of resilience and adaptability to changing situations You enjoy utilising advanced technology What we offer Comprehensive 6 week structured induction training program You will be rewarded with an attractive remuneration package and a quarterly bonus Be part of highly recognised global brand name and growing organisation. Ongoing career and development opportunities Onsite secure parking right in front of your purpose built office Hanson is an Equal Opportunity Employer. To apply, go to www.hanson.com.au and click on the Careers tab.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Payroll Software Technical Support Staff

    The role of the Payroll Software Support Staff is to represent our Company as the first line of support in attending to all client support enquiries in relation to the use of our Payroll Software and resolve assistance requests. In order to achieve this, Support Staff take ownership of the clients experience and are responsible for ensuring that all the clients enquires are addressed and issues resolved while building a friendly and professional relationship with the client. Basis This is a permanent part-time position. Preferably Monday - Friday 930am - 430pm. Approx 32.5 hours pweek. Key Roles and Responsibilities The following roles represent the key areas that the Payroll Software Support Staff will be responsible for Customer Services Attending to customer assistance enquiries in relation to the use of our Payroll Software using various channels as provided by the business such as HappyFox (Support Requests System) Telephone and e-Mail. Source and provide information required to customers to resolve support enquiries and issues. This does not include providing payroll advice. Resolve support enquiries within predefined service levels. Maintain a consistent quality of service while delivering support. Follow business processes and procedures to ensure consistency in attending to support enquires. Liaise with the Software Development Manager to improve our Payroll Software by providing new feature requests and feedback from clients. Liaise with the ATO as required Administration Update various databases or business systems as required. Ensure that business processes are followed and all documentationforms are completed as required. Notify staff and management of any information that may affect the business or is required to provide effective support. Coaching Mentoring It is expected that Payroll Software Support Staff will provide support and assistance to other team members especially in the case of new Payroll Software Support Staff who may need additional support on how to attend to support enquiries in the live environment. More experienced Payroll Software Support Staff may be requested to mentor new or existing team members as part of their induction training, or on addressing particular developmental areas. Other The Payroll Software Support Staff may also be required to attend to other duties that are not directly related to customer services from time to time. Although the Payroll Software Support Staff will be attending to customer service duties most of the time, our company determines that working within other business units is conducive to developing interdepartmental relationships as well as the abilities of its employees. Key Competencies Sound literacy, verbal and written communication skills in English. Proven ability to communicate effectively with clients of various demographics, cultural backgrounds and personalities. Any knowledge or experience working with Payroll Software Strong problem solving skills. High levels of comprehension, can-do attitude and demonstrated ability to grasp new concepts quickly. Ability to be accountable and take ownership of responsibilities. Capable of working both independently and within a team environment. Good working knowledge of Microsoft Office Google Suite products. Ability to comprehend and digest new information. Self-motivated individual, who has attention to detail, is numerate and can multitask. Desire to work with people and provide excellence in customer service. Although lateral thinking is supported, a higher degree of compliance is expected of Payroll Software Support Staff in existing business processes, to ensure consistency service delivery. The application form will include these questions Do you have customer service experience? Do you have experience working in a technical support role? Have you worked in a call centre before? Are you available to work on a rotating roster? Which of the following Microsoft Office products are you experienced with?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Uber Driver Partner

    Who we are Help riders get around town by using Uber and get the fares you make each trip paid weekly into your account. Using the Uber app is a great way to earn cash on your schedule. The more you drive, the more you can earn. Its simple and perfect for those looking for flexibility. What you need to know Earn Good Money The more you drive, the more you earn. Flexible Schedule Make your own schedule and drive any time day or night. Getting Started is Easy Signing up is quick easy Get Paid Weekly Get earnings deposited into your bank account weekly. Requirements Youre at least 21 years old You have a 4-door vehicle You have held a valid full drivers license in your state or territory for at least 12 months Youre listed as an insured driver for the vehicle you wish to drive Youre friendly and excited to earn money on your schedule Additional Information Anyone can drive using Uber. Remember, the best job isnt a job - its driving with Uber No car? No problem Check out t.uber.commarketplaceANZ for vehicle rental, leasing, and financing product offerings designed by third party providers specifically for ridesharing.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • CUSTOMER SERVICE & INTERNAL SALES | TRANSPORT LOGISTICS

    Exceptional customer service care. The successful candidate as an advantage would need to come from within Transport or any closely related indsutries like...

    location Brisbane QLD, Australia


  • Customer Service Consultant - Fixed Term

    Customer Service Consultant - Fixed Term We have an excellent opportunity for a Customer Service Consultant to join our team on a full-time fixed term basis - 1 year in Brisbane. Call Centre experience is highly regarded. This role reports directly to the Customer Service Manager and will see you utilise your advanced Customer Service and sales experience by building customer relationships, outgoing calls to customers to promote our products and services, and upselling by building rapport to enable ongoing customer service excellence. The core responsibilities in this role include Converting incoming job enquiries into sales opportunities 1st contact resolution Upselling by identifying needs Processing enquiries efficiently and pro-actively resolving client issues Supporting the Sales and Operations Team to achieve targets and deliverables Make outgoing calls to our existing client database to promote our products and services Meeting team and individual KPIs We would like you to have the following skills and experience Previous working experience in a similar role (Call Centre Experience will be highly regarded) Excellent customer service skills Intermediate computer skills Complaint handling and conflict resolution skills Ability to work under pressure, multi-task and work autonomously High attention to detail Outstanding verbal and written communication skills Love working in a team environment As part of the recruitment process, You will be required to complete the pre-employment medical, and reference checks. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills. If youre the Customer Service Superstar were looking for, and youre looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume. The application form will include these questions Do you have a current Australian drivers licence? Which of the following statements best describes your right to work in Australia? What is your highest level of education?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Resolutions Officer

    Customer Resolutions Officer Work with a positive, fun family spirited team Join a growing company who recognises and rewards success Receive ongoing training and personal development Be provided with a uniform PLUS use of the on-site gym The Company Celebrating over 55 years in business, Fallon Solutions provide a wide range of services including air conditioning, electrical, TV and data, plumbing, gas fitting, carpentry and other trade services. Fallon Solutions employs 150 permanent staff and use a number of trusted specialist fully accredited contractors when necessary. Fallon Solutions have a fleet of 100 service vehicles servicing the greater Brisbane area and the Gold Coast. The Role After a record year, we are seeking an enthusiastic Customer Resolutions Officer to be part of our growing Sales Service Centre. You will be part of a team of 25 Sales Service professionals who co-ordinate and book over 65,000 jobs a year across multiple trades with a focus on customer service excellence, responsiveness and seamless delivery of results that matter. Your priorities will be to Be the first point of contact for customer disputes or complaints relating to trade services Research the situation liaise with internal stakeholders to achieve a WIN WIN resolution Track record disputes to identify process improvements, trends or training issues that will support continuous improvement in service excellence delivery business growth Communicate with customers internal stakeholders in a professional, courteous and empathetic manner Deliver WOW customer service to create advocacy for our customers Act within an agreed process and delegation to reach a resolution within appropriate timeframes Provide feedback to Management Team for coaching development purposes Drive results that support the financial goals of the Fallon Solutions Group Your qualifications skills will include Demonstrated negotiation conflict resolution skills Excellent written and verbal communication skills, outstanding phone manner and a genuine desire to help customers Attention to detail and systems driven Time Management organisation General knowledge of the Trades Services industry is an advantage Decisive approach through taking ownership with problem solving and creating resolution utilising commercial acumen Sound computer technology skills You will be A team player Coachable with a CAN DO growth mindset Self motivated and positive Results focused a fast learner Driven - results focused Empathetic with ability to see all sides impartially Customer focused In return we will offer A competitive base remuneration package An energetic, successful team environment where your efforts will be noticed and appreciated A growing company where personal development and financial rewards are supported If you want to advance your career, join a progressive business, work with a team that has a strong positive, fun, family spirit, and share in our success, we want you to apply. Only those applicants who provide a covering letter will be considered. Please note A police check is a requirement of this position. Only people with the right to work in Australia may apply for this position. Apply now For more information on Fallon Solutions, visit our website at www.fallonsolutions.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • 10 x Customer Service & Processing Officers - START 3 JUNE - INTERVIEWING NOW

    10 x Customer Service Processing Officers - START 3 JUNE - INTERVIEWING NOW COMPANY We are the Brisbane branch of Concentrix “ part of a fortune 500 company. Every day we help save the day for real people, offering solutions, and providing unique service to our clients. We are a Global company, employing over 225,000 people around the world experiencing major growth here in the Brisbane CBD ROLE The Service Officer is responsible for processing customer claim submissions following the company™s systems and policiesprocedures. The Service Officer may need to perform other duties to ensure the customer receives appropriate level of support service. DUTIES Process customer claims enquiries for the Australian public Manage customer case to ensure customer gets appropriate support Support team to achieve continuous improvement of services provided Investigate and make decisions on claims and payments Review, maintain and update claimant documentation and records Correctly apply legislation and policy on claimant™s qualification including eligibility SKILLS Excellent customer service skills within a business environment Active listening and communication skills Ability to deal with difficult and complex enquiries Ability to collaborate with other staff across departments Strong attention to detail administration skills Ability to use customer relationship management (CRM) software Comfortable working in a challenging and dynamic environment Strong level of empathy, patience resilience required CULTURE We are bold in our decision making We are fanatical about our clients staff We invest in the future of our business We believe in a positive collaborative working environment BENEFITS New state of the art floors throughout our Brisbane office Roster 3.30pm to 11.30 pm “ Hourly rate of 21.20 plus Super plus penalties after 7pm CBD location, across from Central Station Training ongoing support offered to all employees Applicants must be an Australian Citizen and pass a police check and standard pre-employment checks. TO APPLY CLICK ON THE APPLY NOW BUTTON The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How much notice are you required to give your current employer? Do you have experience in an administration role? Do you require any leave in the next 6 months? Are you a Job Active candidate? If yes, please list your provider. Have you applied for a role with Concentrix in the past 6 months (directly or through a recruitment agency - Citrus or Randstad?) If yes please provide details

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Consultant - Universal

    Customer Service Consultant - Universal Our Company Tabcorp is a world-class diversified gambling entertainment group and a top 50 ASX company. We operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through MAX. Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians. This leadership is reflected in who we are. If, like us, you™re truly customer-led and you want to use your talent to create awesome moments, we™d love to hear from you. Role Summary A Customer Care Consultant provides advice, support and excellence in customer service to all our lotteries customers including retailers, online and retail customers. We have a 5 month contract for someone who is available from 7am “ 9pm, 7 days a week. This role is a 38 hour working week (5 shifts) across the week and weekend. Key Accountabilities Manage and resolve inbound customer queries. Identify customers™ needs, clarify information and provide solutions andor alternatives. Deliver a great customer experience with high call quality and productivity in line with our customer service standards. Provide administrative support for non-call related queries. Be accountable for your own performance and support your team members. Meet and exceed your set KPI™s. Our Ideal Person Our ideal person will have a passion for customer service and a genuine interest in helping people. You™re customer focused and able to adapt to different personality types. You have strong verbal communication skills with active listening and a high level of accuracy and attention to detail. Intermediate computer skills with fast and accurate typing speed and familiar with CRM systems and practices is a must. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitmenttabcorp.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Solutions Specialist - My Aged Care

    Customer Solutions Specialist - My Aged Care Customer Solutions Specialist Permanent Full Time Start Date Monday 1 July 2019 We are an award winning global contact centre business operating from centres based in Australia, Philippines and the USA, and we are now seeking awesome customer service professionals to join our business who are aligned to our mission... Passionate about People¦. Passionate about Customers. We are a human business and the true magic of Stellar is in our culture. We empower our people by teaching them the rules of business, providing them with a stake in the outcome. Our Gold Coast office has partnered with My Aged Care and entrusted us with their most valuable possessions - their clients. In our safe hands, we provide exceptional customer experiences handling inbound client queries on ageing and aged care services. What we can offer you A competitive remuneration package Comprehensive in-house paid 12 day training period A diverse and supportive working environment with bright and agile teams Potential to earn a monthly incentive An open book culture built upon the values of Fun, Respect, Integrity, Innovation and Transparency To be successful in this role you would Be deeply engaged and build a professional rapport with all customers over the phone Comfortably work in a fast paced environment where you have set targets to achieve within set timeframes Have an ability to undertake multiple tasks whilst actively listening to assist in resolving customer needs Demonstrate competent computer skills Be entrepreneurial and as passionate as we are about providing exceptional customer experiences Be able to work on a team rotational roster between the hours of 800am “ 800pm, Monday “ Saturday Join us now for an exciting career opportunity equipped with development and secondment opportunities. Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse. A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia. Applications will close on 14 June 2019.

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service Officer

    This role will see you building pivotal relationships with our customers through answering inbound sales enquiries, providing technical advice and product...

    location Brisbane QLD 4011, Australia


  • Customer Service Specialists

    Our team of Customer Service Specialists make phone calls to previous and current customers of our client Motor Dealerships, checking that the customers have...

    location Brisbane QLD, Australia


  • Member Services Coordinator

    Member Services Coordinator About the role In this role you will be the first point of contact for our Members to assist them in using their lifetime memberships effectively. You will provide answers to their queries and creative solutions to their needs, whilst delivering the highest level of customer service. It is essential that every experience our Members have with us is a positive one, as they are lifelong members and the key to our success Duties Make outbound calls to existing Members to assist in maximising the use of their memberships. Answer inbound queries. Meet face to face to with our Members to assist them with their holiday or membership needs. Reliable and willing to work a five day rotating roster between the hours of 8.00am - 7.00pm Monday to Friday and occasional Saturdays 8.30am to 4.30pm. Skills Experience 2+ years experience in a customer service role. Demonstrated background in delivering a high level of customer service Previous experience working towards targets and KPI™s. Culture A customer service focused team that is driven by a real need to provide our Members with a positive experience. You will join a group of passionate personalities where they do what it takes to create genuine, meaningful connections with our Members. Culture A customer service focused team that is driven by a real need to provide our Members with a positive experience. You will join a group of passionate personalities where they do what it takes to create genuine, meaningful connections with our Members. How to Apply Apply now to complete our companies application process, ensure you attach your cover letter and updated resume. We encourage Aboriginal and Torres Strait Islander peoples to apply for this role.

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Recoveries Consultant

    Recoveries Consultant The Role An exciting opportunity exists to join the Technical Claims Department in the role of Recoveries Consultant. Your excellent attention to detail, time management skills, tenacity, and drive will help our high performing recoveries team continue to set the standard. This is a 9 month fixed term opportunity. Your primary responsibilities will be Administer a portfolio of motor recoveries claims with the intention of recovering all funds owed to Auto and General Utilise careful preparation, high levels of attention to detail and sound judgement to move the files forward Negotiate outcomes in line with department process and relevant legislation Complete a range of administration tasks to assist the wider recoveries team. Knowledge Experience Proven ability to manage a large portfolio of claims with minimal direction Sound knowledge of the claims process Sharp eye for detail Well grounded negotiation and communication skills Able to deal effectively and confidently with conflict Effective time management capabilities Confidence in decision making Previous debt collection, paralegal or insurance claims experience will be highly regarded. Who are Auto General Auto General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide In Australia, Auto General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans. Our Benefits City fringe location “ drive and park onsite for free Enjoy additional leave days - ˜ME™ leave and ˜Volunteer Day™ leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Study support (up to 50 of tuition fees for relevant courses) and professional membership reimbursement Employee discounts on Car, Home, Travel insurance Income protection insurance provided to support you in the event of non-work related illness or injury Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more. If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Auto General welcome and value diversity in the workplace

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Agents Required

    We work for one of the leading online Bookmakers in Australia œBetEasy providing sports, horse racing and entertainment betting across the country, and we are seeking outbound contact centre agents to work afternoon shifts in our centrally located Gold Coast office. The Role You will be engaging with existing BetEasy clientele to notify them of a special offer. The successful candidate is to be customer centric and will demonstrate the following The ability to work in a fast paced environment Strong verbal communication skills The ability to create interest excitement Exceptional quality of customer service Reliability This is a great opportunity to join a dynamic company with a great culture. We provide a fun yet professional work place with flexible shifts, a great hourly rate and lots of incentives to keep you motivated. Monday 27th May start.Initial contract for 6 weeks with other employment opportunities available at campaign completion. Must be available for a Monday 27th May start. This is the easiest call centre job you will ever get It really doesn™t get much better than this Experience in a contact centre in a similar role is desirable however full training is provided. Limited positions available so call NOW-TODAY 07 5699 81010467 701 634 to secure an immediate interview Quote BEZY 20192 The application form will include these questions Do you have customer service experience? Have you worked in a call centre before?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Graduate Positions - Customer Experience Coordinators

    Graduate Positions - Customer Experience Coordinators Launch your career with the best support 2017 Best Graduate Program Award Nominee Be part of our 50 year success story Develop and grow with an industry leader A secure, permanent full-time role at our Brisbane Head Office No contracts or fixed-term rotations If you™re ambitious, passionate, customer focused, and ready to build a successful business career, look no further than our industry leading Graduate Program About SIGNET SIGNET is a leading Australian-owned B2B manufacturer and distributor of a broad range of industrial consumables including packaging, safety and cleaning supplies. An award-winning company, with a results driven focus, we have purpose-built office, production and warehousing facilities located in Brisbane, Sydney, Melbourne, North Queensland and Perth. What makes working at Signet special? As a start, we are passionate about our vision “ Helping Australia Compete “ and we™ve been successfully doing so for over 50 years as a subsidiary of the Winson Group. Our people tell us that at Winson, they get the best of both worlds our established position and size mean you™ll get ˜big business™ structure, support and progression, without giving up the opportunities for ownership, direct impact, trusted relationships and a truly great culture. Your Graduate Journey We offer recent university graduates a chance to join our structured two-year development program, which balances ownership of a key customer facing role with your career ambitions and goals. You will begin your journey in our Customer Experience Centre, a great foundation for learning the fundamentals of our business that prepares you for future opportunities. As a Customer Experience Coordinator, you will be the first point of contact for SIGNET by answering inbound customer calls, upselling and cross-selling, processing orders and general administration. As your knowledge develops, we™ll give you greater responsibility as you undertake projects aligned to your career interests. About You We are looking for enthusiastic, driven, persistent, competitive, and passionate people. We™re not fussy on your major, so long as you have a recent undergraduate degree in Business or a related field. It™s also key that you Enjoy building strong customer relationships Have prior work or project experience, ideally in customer service Have a positive and friendly attitude, and a strong work ethic Are self-motivated and eager to learn Why Choose Us? At SIGNET you will be encouraged to pursue your passion for business, with opportunity to progress into new roles and learn from the best. Many of our business leaders and top performers have come from the Graduate Program, and we are proud to have been shortlisted as one of Australia™s Best Graduate Programs in 2017 We support you in your development from structured learning modules, graduate conferences and access to projects, to external career coaching and generous external training budgets. And having the best of both worlds means that you will have all this, and also work in a fun, rewarding organisation that offers you direct visibility and a chance to make a real contribution to the business. Applications If you are excited by this opportunity and motivated to contribute to Signet™s success we want to hear from you Please submit your application via www.signet.applynow.net.au and find out how you too can find the best of both worlds. To find out more about SIGNET, please visit our website www.signet.net.au. To learn more about our Graduate Program and careers at Winson, please visit www.winson.com.aucareersgraduate-program. Please note applicants must have unlimited working rights in Australia.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative About the business Genie Solutions is a trusted name in Practice Management Software for Medical Specialists around Australia. Through our software, we are actively innovating, challenging and changing the healthcare landscape to help medical professionals deliver better heath outcomes. About the role We are currently looking for Customer Service Representatives to join our support team in our new Head Office location in Fortitude Valley. As a Customer Service Representative, youll be responsible for fielding queries and providing assistance to customers via phone and email to ensure our users get everything they can out of their Genie experience. Your duties will include Assisting customers with support queries via telephone email Performing software testing for quality assurance prior to the release of new versions Contributing to the continued growth of our internal knowledge database Keeping detailed support notes Skills and experience Excellent written and verbal communication skills A mind for problem solving, an eye for detail, and a knack for asking the right questions Literacy with computers, either Windows or Mac The initiative and attitude to work autonomously or within a team Our support team comprises people from backgrounds in reception, practice management, general IT, and customer service, but the one thing they have in common is a willingness to learn. If you think youd be perfect for this role, wed love to hear from you. We are considering applicants seeking full time, part time and casual employment. No agencies please. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? Whats your preferred work type?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Engagement Representative

    Customer Engagement Representative New Customer Engagement Representatives TSA want passionate Team Members to launch our brand new Service Sales program with Australias largest provider of Leading Early Learning Childcare Centre family services. Multiple positions available commencing 3rd of June Full-Time and Casual (Both positions would be working 38 hours per week) Flexible working hours (Operating Hours M- F between 700am to 700pm) Engage in a variety of work Inbound, Outbound Chat Full-Time and Casual Options available Queen Street, Brisbane TSA have recently partnered with a leading ASX Listed Early Learning and Child Care provider to launch a new Service Sales Program. Our new client operates over 21 Centre brands throughout Australia Singapore. We would love to invite amazing talented team members with world class customer service and passion to join our new team What will you do? As a Customer Engagement Representative, you will be the voice representing a number of our client™s brands to support their Early Learning and Child Care Centre Manager™s. This role primarily focuses on talking to parents and through discovery, lead to scheduling Centre site tours and encouraging enrolments. With your help, Centre Manager™s will be able to deliver a highly personalised special site tour for each family that walks through their doors. How you will do it? Build authentic connections with customers Resolve enquires and manage high level complaints Complete thorough needs analysis with customers to identify the best Family Centre Fit for their child and schedule a site tour and Promote and enhance the reputation of the Centre Brands by providing accurate information around the key benefits, features and culture of each Centre. Why work for TSA? Modern lunchbreakout rooms (milk, tea, coffee fruit included) containing Table Tennis Comprehensive training, with ongoing coaching and development Leadership development through Emerging Leaders Program (STRIVE) Career advancement opportunities within an expanding company both nationally and internationally and Rewards Recognition including overseas holidays. What About You? Ability to build Rapport with Early LearningChildcare Centre Managers Passionate about customer service and helping others Confidence in taking ownership of calls to problem solve and come up with value adding solutions A high degree of patience and empathy for others in difficult situations Able to multi-task and manage time effectively without compromising service levels Team player, working collaboratively to exceed expectations Ability to convey complex information in a clear and non-technical manner High degree of professionalism Highly flexible and adaptable “ welcomes change A love for learning new things and Genuine interest in early childhood education and care. Champion TSA Core Values (Customer First, Accountability, Integrity, Creativity, One TSA) How do I apply? If you™re ready to take your expertise beyond what you know and can make a significant difference in a new program then we want you. To express your interest in this role, please apply and address your application to Georgina, Senior Operations Manager. Please include your Resume and we would love to see a cover letter outlining your suitability to our positions with the below questions included What motivated you to apply for the role? In your opinion, what is a world class customer experience? If you have any questions, please email Alexia.Ellmerstsagroup.com.au Alexia Ellmers QLD Recruitment Coordinator Alexia.Ellmerstsagroup.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have professional child care experience?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • INBOUND CUSTOMER SERVICE ADVISOR - Brisbane CBD

    INBOUND CUSTOMER SERVICE ADVISOR - Brisbane CBD Do you love helping people? Are you looking for your next challenge? Do you want to be part of something special? If you answered YES, We think you would be perfect to join our team We are the Brisbane branch of Concentrix “ part of a ,fortune 500 company. Every day we help save the day for real people, offering solutions, and providing unique service to our clients. We are a Global company, employing over 200,000 people around the world experiencing major growth here in the Brisbane CBD. We are looking for passionate and empathetic people to join us, where every day is a new opportunity, and every call is a chance to shine This is not your typical Call Centre Job. No Sales and Marketing. No Cold Calling. Just you, your natural passion for people and a team that wants you to succeed. Still not convinced? By joining our team, you will also Be offered full time paid training to ensure you are fully equipped to take on your new role Work amongst other advisors who are passionate about delivering a great customer experience Be part of an exciting opportunity to work with our Government client Be exposed to opportunities for career progression through ongoing coaching and development Enjoy our brand new state-of-the-art, purpose designed contemporary facilities Work Monday to Friday between our operating hours of 7am“8pm (NO WEEKENDS LATE NIGHTS) What will you bring to Concentrix? Excellent English communication skills - written and verbal Great listening skills with the ability to accurately capture customer information The ability to evaluate customer needs and articulate information that is easy for the customer to understand An appetite for learning and building knowledge Natural multi-tasking skills with the ability to work under pressure Flexibility and reliance to work to an allocated rotational roster An empathetic and caring nature with a desire to help others Applicants must be an Australian Citizen and pass a police check and standard pre-employment checks. We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? How much notice are you required to give your current employer? Do you have any up coming leave committments we would need to be aware of prior to starting? Are you willing to under go pre-employment checks including criminal history background? Do you have any restrictions between our operating hours of Monday to Friday 7am“8pm? (If yes, please specify)

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Technical Claims Consultant Recoveries & Settlements

    Technical Claims Consultant Recoveries Settlements The Role Exciting opportunities exists to join the Technical Claims Department as a Technical Claims Consultant. Your excellent attention to detail, time management skills, tenacity, and drive will set you up for success and help our team continue to set the standard. Your primary responsibilities will be Manage a portfolio of claims to ensure that key performance indicators are delivered Negotiate outcomes with Third Parties and Other Insurers in line with internal guidelines and relevant legislation, both over the phone and in writing Utilise careful preparation, high levels of attention to detail and sound judgement to move the files forward Utilise your excellent understanding of the Australian Road Rules and other relevant legislation to make sound decisions on the final outcome on claims. Knowledge Experience Proven ability to manage a large portfolio of claims with minimal direction Sound knowledge of the motor claims process Sharp eye for detail Well grounded negotiation and communication skills Able to deal effectively and confidently with conflict Effective time management capabilities Confidence in decision making Previous debt collection, settlements or insurance claims experience will be highly regarded. Who are Auto General Auto General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide In Australia, Auto General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans. Our Benefits Work close to home and avoid the commute Enjoy additional leave days - ˜ME™ leave and ˜Volunteer Day™ leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Study support (up to 50 of tuition fees for relevant courses) and professional membership reimbursement Employee discounts on Car, Home and Travel insurance Income protection insurance provided to support you in the event of non-work related illness or injury Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more. If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Auto General welcome and value diversity in the workplace

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Complex & Legal Settlements Consultant

    Complex Legal Settlements Consultant The Role We need people who can form a logical case, communicate with strong conviction, self manage, and ensure a fair outcome is delivered on every claim. You will be tasked with managing a portfolio of credit hire, recovery agent and general motor vehicle claims with the goal of minimising the final cost to Auto and General. You will learn about and make use of the legal system whilst putting your natural negotiation and time management skills to good use. Your primary responsibilities will be Manage a portfolio of complex liability and legal files Assess liability and settlement outcomes Negotiate with third parties, insurers and legal representatives including recovery agents and credit hire organisations Follow settlement methodology ensuring company procedures and relevant legislation is adhered to Consult with external solicitors on claims requiring defence or settlement offers Application of Insurance Contracts Act, Code of Practice and other regulatory authorities and Application of Australian legal process and procedures. The Successful Applicant will have Strong settlementsrecoveries or similar experience Demonstrated ability to work autonomously and think proactively along with proven innovation and solution based solving skills A track record of strong stakeholder management and influencing skills Ability to maintain strong relationships with internal external stakeholders Highly developed written and verbal communications skills and Strong attention to detail and time management skills. Who are Auto General Auto General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide In Australia, Auto General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans. Our Benefits Work close to home and avoid the commute Enjoy additional leave days - ˜ME™ leave and ˜Volunteer Day™ leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Study support (up to 50 of tuition fees for relevant courses) and professional membership reimbursement Employee discounts on Car, Home, Travel insurance Income protection insurance provided to support you in the event of non-work related illness or injury Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more. If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Auto General welcome and value diversity in the workplace

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Outbound Sales Agent - Premier Google Partner

    Outbound Sales Agent - Premier Google Partner SponsoredLinX is a multi-award winning Premier Google Partner. We are recognised as one of Australias leading Digital Marketing Agencies. We want to bring on board the best of the best to join our astonishing team. Our employees work with a professional, successful and career obsessed team hungry for continuous success. New to Digital Marketing? We provide expert training to take your career to new heights Key duties High volume, outbound calls to business owners selling our full suite of Digital Marketing services Proactively demonstrate professional customer service skills in a fast-paced environment Ability to multiple task and cope with the pressure of a fast paced environment Able to recover from the knock backs remain upbeat and motivated Promote products and service offerings Drive and energy to succeed with a can do attitude Excellent written and verbal communication skills.. Whats in it for you? A competitive base salary (paid weekly) Uncapped commission structure (paid weekly) Mon to Fri - 8.30am to 5.00pm We will invest in YOU through our training and ongoing support Work at a Top 100 Australian Cool Company Fun, inclusive and friendly culture including Table Tennis and Indoor Cricket Cool office incentives with the opportunity to win awards Social nights and dress up days This could be your ticket to joining the Digital Marketing Industry To apply If you have experience in sales, or want to begin your career in sales, then click Apply and send your resume today Want to know more Inquiries are welcome, contact our Talent Acquisition Specialist, Lyndsay Webley on (07) 3088 8488. Otherwise check out www.sponsoredlinx.com. All successful candidates will be required to complete an Australian Police Check prior to commencement SLX Recruitment Team jobssponsoredlinx.com 1300 859 600 www.sponsoredlinx.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? How many years experience do you have as an outbound sales consultant? Do you have experience working towards targets and KPIs? How much notice are you required to give your current employer? Have you worked in a call centre before?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Care Consultants

    Customer Care Consultants About the business and the role These roles will focus on providing the highest quality emergency response and support to our clients across Australasia. These are 247 x 365 casual shift roles based at Eagle Farm, Brisbane. With over 3.6 million users globally, Tunstall Healthcare is the market leading provider of telecare and telehealth solutions. Tunstalls assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Tunstall provides support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families. Job tasks and responsibilities We need you to be able to deliver the following Respond to incoming alarm calls and telephone calls. Ascertain the nature of client requests and deliver on these requests in the appropriate manner. Dispatch appropriate emergency caller or emergency service. Attend to administrative practices in a timely and efficient manner. Skills and experience Proven ability to plan and manage role responsibilities and achieve individual work objectives. Sound level of competency in the use of computers and office equipment, including Microsoft applications. Demonstrated ability to follow though will whole process of work “ from start to finish. Well-developed oral and written communication skills, including demonstrated ability to negotiate and resolve issues with clients, suppliers, management and staff at all levels. Self-motivated, passionate, highly efficient, proactive and professional with a respect for confidentiality. Job benefits and perks Tunstall offers a warm and friendly workplace. The Monitoring Centre team and office staff work closely and regularly come together to celebrate staff birthdays, milestones and special events. Gym access, an Employee Assistance Program and a wonderful Reward and Recognition program are part and parcel of employment at Tunstall. There is also ample on-street parking (free) with quick and easy access to the Gateway Motorway, as well To be successful, candidates must hold Australian citizenship, permanent residency, or the appropriate working visa. All Tunstall employees are required to complete a police check. Click on Apply button to submit your cover letter and resume. We do not require the assistance of recruitment agencies at this time. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Are you available to work on a rotating roster? Whats your expected hourly rate?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Contact Representative | 6 month contract

    W At AIA Australia and New Zealand, our purpose is to make a difference in people™s lives through our customer value proposition centred on Life, Health and Wellness. Our vision is to champion Australia and New Zealand to be the healthiest and most protected nations in the world. Our firm belief is that by following our operating philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Careers A career as a Client Contact Representative is a rewarding role that will provide you an opportunity to truly make a difference in someone™s life. We offer people the support they need when they need it most and this is something we truly feel passionate about. Your role as a Client Contact Representative at AIA Australia will see you receiving inbound calls and making outbound update calls to Group Claims clients and members within the agreed turnaround times and in accordance with our business operating protocols providing a fantastic customer experience to our client. This is an exciting opportunity to kick start your life Insurance career Healthier, Longer, Better Lives At AIA Australia and New Zealand, wellbeing is at our core. We understand that healthy employees are happy employees. That™s why we have a culture of care that promotes wellbeing and flexibility including fruit box deliveries, recharge days, flexible work arrangements and an AIA Vitality membership (including a FitBit). We focus on career development, people development and leadership capability, so that you™ll be nurtured and have every opportunity to reach your full potential. We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day. We™re an equal opportunity employer that embraces and values diversity and inclusion in our workforce.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


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