Call Centre Jobs In Melbourne

Now Displaying 60 of 84 Call Centre Jobs




  • Customer Service / Help Desk Support Representative -PART TIME IMMEDIATE START!

    Customer Service Help Desk Support Representative -PART TIME IMMEDIATE START A fantastic opportunity has become available at Software of Excellence, for the part time position of Customer Service Help Desk Representative providing great customer service for our business customers. The Company Established in 1988, Software of Excellence (SoE) is a world beating success story, and has developed into an important part of a Fortune 500 company (Henry Schein). Since the organisation was first formed, SoE have delivered continuous clinical and practice management innovation, resulting in a range of practice management and digital imaging applications designed to meet the demands of todays dental professionals. About the role As a member of Customer Service Help Desk team, you will be responsible for taking ownership of customer enquiries via phone, email or chat and seeing them through to a positive outcomes. Using enthusiasm and a professional phone manner you will be able to provide great customer service by helping customers to overcome a variety of questions relating to our software as well as providing remote training where necessary. You will follow up with customers as well as escalating technical enquiries to the technical support team. Importantly you will be the first point of contact for the business, therefore your ability to build rapport and on-going customer relationships over the phone, will be highly valued. What skills and experience are required As this is a phone based role it is essential that you have an excellent command of the English language and you communicate in a clear and concise manner. a friendly and outgoing personality with a good sense of humour enthusiasm, adaptability and flexibility previous support desk experience (preferred, but not essential) excellent communication skills both written and verbal the ability to learn and then support new software the ability to multi-task and meet deadlines a good working knowledge of the MS Office suite You may have worked in retail or previously in a phone based support role, but we are really looking for people with the right attitude and enough exposure to customer service to know this is the job for you What is in it for me? fantastic opportunity to work in a wonderful environment and supportive culture great common room kitchen and cafes nearby a competitive salary career opportunities full training and onboarding of our products and customer service Come and join us as a valued member in our Asia Pacific support team This is a part time position worked Monday to Wednesday. Our support operating hours are 6.30 a.m. to 8.00 p.m., flexibility with days and hours worked will be required. If this sounds like you and you wish to be part of the Software of Excellence team, please click here link removed to complete the required assessments and then apply below.

    location Melbourne VIC 3000, Australia


  • SCHEDULING CO-ORDINATOR & OPERATIONS -Keysborough

    EXPERIENCED SCHEDULING COORDINATOR OPERATIONS Kuga Electrical is one of Australias fastest growing companies and are market leaders in Solar Power and Energy Efficient solutions. Conveniently located right off Eastlink in Keysborough, we are looking for a high calibre Scheduling Coordinator Operations team member. Highly competitive remuneration Full time role Friendly supportive work culture The successful applicant must behave detail orientated quick to learn new systems proactive solutions focused call centre experience preferably with scheduling experience operations based experience able to work in fast paced environment at least 2 years in similar role The role schedule jobs for our electricians in VIC NSW arrange hire equipment for jobs arrange access equipment to be transported handle customer enquiries by phone email ensure stock is delivered to site on time Whats on offer? Highly competitive remuneration to suit such a high calibre applicant Work in a friendly supportive environment Training supported in learning our systems programs Work in one of Australias fastest growing companies If youre ready to make this opportunity your own Apply Now

    location Melbourne VIC 3000, Australia


  • Customer Contact Officer- Mill Park 2019

    Customer Contact Officer- Mill Park 2019 Seeking outcome driven individuals who will be able to work in a highly structured inbound call centre work environment. About the Role- As a Customer Service professional with Serco, you will be servicing customer inbound calls on behalf of an Australian Government department via our Mill Park contact centre. The role is focused on managing complex enquiries and measured against consistent KPIs including and not limited to strong attention to detail and good time management in resolving customer enquiries in a timely manner. This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role. If successful, you will receive fully paid, comprehensive classroom training in our training facilities. No previous Call Centre experience is required however, you will need to have a high level of computer literacy, be process driven, an engaging phone manner and a strong desire to learn new skills. To be successful in this role, you will have The highest levels of personal integrity and ethical behaviour Full availability to work up to 25 hours a week, 5 hours per shift (5 weekdays). Hours of operation Monday to Friday, 800am to 100pm and 200pm-700pm on a rotating roster. Previous Client or Customer Service experience. FULL Australian Citizenship and provide suitable documentation for a thorough Security and Citizenship Check. An ability to follow processes and solve problems, be motivated to provide great customer service to the public. What you will receive- Fully Paid classroom and computer based training at our new contact centre Excellent Career development opportunities Work between Monday-Friday only Please note you will need to be an Australian Citizen and prepared to provide suitable documentation for a thorough Security and Citizenship Check If this sounds like it™s for you, please apply now. Please submit your cover letter and resume (as one document) addressing the selection criteria. We look forward to receiving your application Serco is an extraordinary company, making a positive difference to people™s lives every day. We are part of a team of over 50,000 people delivering essential services on behalf of governments and organisations around the world. Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter. We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply. Trust Care Innovation Pride

    location Melbourne VIC 3000, Australia


  • Inbound Contact Centre Agent

    Inbound Contact Centre Agent About us In your role as a medical receptionistinbound contact centre agent, are you committed to delivering high quality service, to every patient, every time? Do you believe in working together as part of a larger team? Do you put the patient at the centre of everything you do? If these are kind of values you strive for, then we™d like to talk to you. Because at I-MED Radiology, our values are not just something written on paper, but values we strive to live every day. I-MED Radiology is Australia™s largest medical imaging provider. We provide a comprehensive range of diagnostic imaging across Australia, including X-ray, CT, MRI, nuclear medicine, ultrasound mammography. The Role We are currently seeking exceptional customer service professionals to join our Inbound Contact Centre agent team. The role is a full time, 12 month maternity contract and you will have the option to be predominately based at either our Berwick or Frankston clinic. Reporting to the Area Office Supervisor, you will be responsible for navigating our sophisticated internal systems to service and support our patients, internal network and healthcare professionals. At times you may also be rostered as a Medical Receptionist, providing you with the experience to broaden your experience and exposure. Your key responsibilities Driving the delivery of high quality reception and contact centre services Managing appointments to maximise customer service and clinic efficiency Providing excellent customer service and patient care Developing and maintaining strong working relationships with patients, referrers, staff and managers What were looking for Strong customer service experience (essential) Previous medical receptionist experience or contact centre experience (highly regarded) Ability to manage high volume, inbound calls Demonstrated initiative and willingness to learn Excellent interpersonal and communication skills What we can offer you The opportunity to work with a leading Australian healthcare provider, with a reputation for quality A collaborative and professional working environment Opportunity to grow internally within our Australia wide network If you™re looking for the next step in your career, Apply today

    location Melbourne VIC 3000, Australia


  • Customer Service Representative

    Customer Service Representative Global Organisation Immediate start Temp to Perm opportunity Located in Melbourne™s South East, this global market leader is providing an experienced Customer Service Representative to join their high performing team. This position is available for an immediate start and is temporary with a view to permanency. Your key duties will include Managing and processing sales orders utilising SAP Liaising with departments to ensure customer orders are delivered on time Phone based customer service with key stakeholders Producing daily sales order reports Filing duties General administration tasks To be successful for this role you will be required to have Experience working with a large product range in a customer service environment A courteous, professional demeanour Experience dealing with people on all levels The ability to thrive in a fast-paced team environment Previous SAP experience If you feel as though the above is suited to your experience and skill-set please don™t hesitate to apply now for immediate consideration. To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. (SK939621A) Please visit www.veritasrecruitment.com.au to view more jobs.

    location Melbourne VIC 3000, Australia


  • Returns Coordinator

    Work at Australia™s biggest privately-owned online retailer™s warehouse We sell over 40,000 products ranging from tech to fashion to sportswear to grocery and beyond We have a huge team at the warehouse that makes up about 250 employees at Catch. We are incredibly proud of our state-of-the-art robotics and distribution processes. Our pride and excellence extend across everything that we do, including customer service. The Returns Coordinator not only deals directly with our consumers, but our business suppliers as well. That™s why this role is pivotal in ensuring an exceptional experience is had by all types of customers. What does a typical day in this role look like? Well Catch doesn™t do typical, but the Returns Coordinator may have a day like this¦ Open up Zendesk to see some pressing issues from customers some are quick fixes that just require some TLC, others are a bit more complex and require an in-depth phone conversation and a follow up email. At times you may be the conduit between the customer and the supplier and it™s important to reach a suitable outcome for both. Get an unhappy customer? We don™t mind We thrive on offering the best possible service in order to resolve their query and end the conversation with a smile on their face Products will come in and the Returns Coordinator will check them and test them. Was it broken? Unusable? Works fine? You tell us Have a chat to the supplier if needed and then provide an attractive outcome to the customer. All this hard work doesn™t go without its perks. We offer our Warehouse staff onsite parking, genuine career progression opportunities, monthly events, a supportive team and a fun, fast paced environment that is without boredom How can you be a part of this? Some of the things you™ll need for this role are C2B reverse logistics experience Demonstrated after-sales support experience Previous experience managing returns from customers to vendors and from Vendors to customers Strong product returns knowledge and experience dealing with warranty issues Exceptional communication skills - everyday youll be speaking, writing to and engaging with customers An eye for detail and solutions-based outlook - find the issue and fix the situation Enthusiasm for online shopping - we love working at Catch, we think you will too Good command of excel, google spreadsheet and Microsoft office - everything you do will need to be recorded Prioritisation skills - manage your workload in a sensible and efficient manner Experience with complaint handling You will standout if you have Compliance and enforcement knowledge E-commerce and returns experience Apply now for an immediate start The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location Melbourne VIC 3000, Australia


  • Customer Service Consultant

    We are looking for a positive and highly organised person to join our expanding business. We are looking for a positive and highly organised person to join our expanding business. Ideally you would come from a trade service or plumbing industry background. Duties include but are not limited to Point of contact via phone, email and portal for customer inquiries Scheduling jobs to plumbers and subcontractors Timely and accurate communication and coordination of jobs according to priority levels and customer expectations Monitoring and tracking jobs Invoicing This position is responsible for ensuring customer expectations are met and accurate records are kept. Skills and experience For your application to be shortlisted we are looking for Experience in scheduling and dispatch of trades Knowledge of plumbing (desired, but not essential) Simpro experience an advantage Comprehensive knowledge of Melbourne and surrounding suburbs Strong communication skills (written and verbal) Excellent listening skills Good computer skills ie Microsoft Office Excellent time management and organisation Ability to problem solve quickly High attention to detail and accuracy A strong work ethic with a team player attitude Able to work unsupervised Please send your resume to danieldjsmps.com.au if this sounds like the job for you.

    location Melbourne VIC 3000, Australia


  • Diary Appointment Coordinator

    Diary Appointment Coordinator Appointment Setter Looking for a change from a hospitality, retail or traditional corporate call-centre environment? Spend your days arranging a luxury family experience for your clients Telephone based appointment booker role in a boutique call centre in central Abbotsford FLEXIBLE HOURS bonuses with a BRW ˜Fast 100™ Company About Verve Verve is a growing photographic brand with a passion for customer service, creativity and business excellence. We are growing fast and recognise the value of great teams. We provide quality development opportunities for our people because we believe that your success is our success. About The Role A telephone-based role in a boutique 20 seat call centre team full of creative dynamic individuals. Collaborate closely with clients, shoot stylists and studio creative teams to schedule photographic sessions prepare our clients for their shoot. Use your energetic, outgoing and friendly personality to create an unforgettable experience for your clients. Duties and Responsibilities Develop great relationships with your clients over the phone. Deliver first class customer service in a fast-paced environment. Advise clients on the availability of appointments and how to maximise their Verve experience. Build value and desire and illustrate the Verve point of difference. Essential Skills and Attributes You will Love people and the Verve brand. Have well developed and articulate communication skills. Be persistent, goal-oriented and see challenges as opportunities. Be target driven and have a proven record of meeting and exceeding KPI™s. Experience is not as important to us as attitude. If you are a warm and engaging person whos quick to establish rapport with all kinds of people you™ll fit right in Culture and Benefits People enjoy working with Verve because of The personalised service we provide our clients. The fun and friendly team atmosphere. Coaching and professional development opportunities. Many social events and activities including an annual gala to reward and celebrate your achievements. Regular off-site retreats to facilitate your personal and professional growth in a fun environment. Flexible work hours to enhance your worklife balance. Hours Flexible 5 day, full-time working week Monday to Saturday. Please Note Some evening shifts required. Apply NOW Richmond Surrey Hills Willoughby Rushcutters Bay Fortitude Valley Claremont 1300 0 VERVE (83783) infoverveportraits.com.au www.verveportraits.com.au

    location Melbourne VIC 3000, Australia


  • Customer Service and Sales Representative

    Customer Service and Sales Representative Our Company TSA Group is one of Australias leading national providers of outsourced sales and customer service support, assisting clients with their outbound and inbound telemarketing, sales consultancy and customer service. We now have an exciting opportunity for enthusiastic individuals with a strong customer focus sales acumen to represent one of Australia™s largest Moving Companies, assisting with utility telco connections. TSA is Offering Full time Employment An attractive Incentive Structure An exciting opportunity to be a part of a new business program Career development and progression opportunities Your New Role Your role will be to assist our customers with new Electricity, Gas Telco connections for their new home You will build rapport with customers and assist with resolving general enquiries. Using your well-developed sales and service skills, you will gain a thorough understanding of the customers needs, identify the best possible solution through discovery rapport building, and provide a ˜best fit™ solution for the customer “ all whilst promoting maintaining our clients excellent reputation. What youll be doing Building rapport with customers in a friendly and professional manner Endeavour to resolve customer queries on the first occasion and manage expectations correctly Maintain detailed records of customer interactions and process customer account information Criteria You will be passionate about helping people and possess Great phone contact handling skills Exceptional interpersonal skills Team player, working collaboratively to exceed expectations Previous experience working in a sales or customer service contact centre (desirable) Numerous positions available. Why wait? Apply now to start your career with TSA Email your resume to syed.mustafatsagroup.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? How much notice are you required to give your current employer? In which suburb do you reside and how do you commute? Will travelling to our Burwood office be doable for you?

    location Melbourne VIC 3000, Australia


  • Contact Centre Operator

    Job overview Reporting to the Team Leader Client Service Centre Manager, this role will see you Answer a high volume of inbound customer calls Making a high volume of outbound warm calls Provide a positive customer experience ensuring you resolve customer enquiries Provide prompt, reliable and accurate information to customers while maintaining effective communication Identify more complex enquiries and transfer to appropriate area Accurately log all interactions in the internal database. About you Previous experience in a similar customer service environment Full availability to work up to 38 hours a week, Monday to Friday, between 800am and 800pm, and Saturday between 8am ” 4pm Have the flexibility to work with a rotating roster, which will be released at least two weeks in advance Enjoy following processes and solving problems Be motivated to provide great customer service to clients Be able to demonstrate intermediate computer skills Demonstrate the ability to use two monitors and navigate through multiple computer applications servicing customer interactions Australian Citizenship and no restriction on working hours. Be able to work within a team environment Demonstrate excellent communication skills both written and verbal Contact centre experience highly regarded Be able to work within a team environment Australian Citizenship and no restriction on working hours. Responsibilities Answering phones and responding to client enquiries in a timely manner, including Making appointments Emailing offices Transferring calls internally Resolving complaints and enquiries Achieve set key performance indicators Warm outbound calling to existing clients Other duties as assigned by your Team Leader or Client Service Centre Manager To apply, please send a copy of your resume to cschrblock.com.au Thankyou The application form will include these questions Have you worked in a call centre before? Are you available to work on a rotating roster?

    location Melbourne VIC 3000, Australia


  • Customer Solutions Consultant (Call Centre)

    Direct calls to relevant team member and follow up on open customer enquiries through to completion. With a national fleet size of over 10,500 units, 23...

    location Sandown Rd, Springvale VIC 3171, Australia


  • Solution Specialist

    Work with our Sales team to identify sales opportunities. You will have passion, credibility and experience to own the product relationships with counterparts...

    location Melbourne VIC 3000, Australia


  • Customer Service Coordinator

    Alongside a complex warehousing, logistics and supply chain function, the Customer Service teams are responsible for ensuring all of our customers get end to...

    location Melbourne VIC 3000, Australia


  • Customer Service Representative

    We have awarded the retail business of the year at the Optus My Business Award 2018 and we also topped the 2018 Australian Financial Review Fast 100....

    location Flemington Drive, Flemington VIC 3031, Australia


  • Service Coordinator

    The Service Coordinator role is an exciting and personally fulfilling role for someone who truly cares about people and seeks a job where you can make a real difference in the wellbeing of others. The role involves care and service coordination for aged care œAt home support recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services. You will facilitate the co-ordination of aged care support and services to Clients residing in the southern and south eastern regions of Melbourne to assist them to remain living independently at home. Given the geographic region the role supports, the successful applicant will be required to work from both our South office in Bentleigh and East office in Forest Hill. The primary location will be our Bentleigh office (negotiable). This position is a full time 12 month fixed term contract with the possibility of becoming permanent after 12 months. What are the Home Care Packages? Aligned with the Consumer Directed Care framework, the key aims of a Home Care Package is to assist Seniors to remain independent and capable of living at home for as long as possible. , enabling them to have the choice and flexibility in their at home support and assist consumers and providers to maximise this choice and flexibility. As Service Coordinator for Home Care Packages, you will develop a wide knowledge of community resources, ensuring care recipients receive high quality, seamless and cost effective care and services. About the Role Responding to client requests and arranging at home care support and services on their behalf. Very customer focused role with regular communication with clients via phone and email. Develop and maintain relationships with Customers or their carers to ensure their œAt home support needs are being provided in a timely and quality manner. Develop and maintain relationships with service providers to ensure service coordination and all relevant client information is obtained accurately. Manage customer data online records and services schedule in Bolton Clarke™s electronic client management system. What do we need from you? Excellent communication - written and verbal skills Excellent computer skills with demonstrated experience in MS Office Demonstrated commitment and experience in providing high quality customer service A passionate, customer focused approach to supporting older people to remain living at home Professional telephone manner Excellent organisational and time management skills and ability to work within limited time frames Ability to multitask in a faced paced environment Police Check (Valid within the last 3 years) Previous experience in a similar role within communityaged care would be an advantage Why should you join Bolton Clarke? Work in a positive environment with a dedicated and supportive team Commitment to supporting your professional development WorkLife Balance Access to salary packaging benefits “ increase your take home pay Private Health Insurance Discounts Employee Assistance Program Annual Flu Vaccinations Our People Our Values are at the heart of everything we do. We will always put our people first to ensure customer satisfaction and make a positive difference in our communities. The people who work for Bolton Clarke are at the centre of ensuring this through taking ownership of our roles and working collaboratively with those around us. We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access. Our Story As one of Australia™s largest and most experienced not-for-profit organisations we offer more services, supporting and enabling more people right across the country. That™s the reason RSL Care and RDNS came together. While some things change, some important things won™t. Our long held values of compassion and respect remain at the heart of everything we do. Our combined experience of over 200 years of service means we can deliver the highest standard of professional support and clinical care. Apply now Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at recruitmentboltonclarke.com.au.

    location Melbourne VIC 3000, Australia


  • MLC Customer Service Representative - Superannuation/Wealth

    MLC Customer Service Representative - SuperannuationWealth Work for an iconic Australian brand World-class training provided, you just bring your passion for customers Excellent careers pathways across Wealth Management, including financial advice At MLC we™re about investing in our customers and people, now and in the future. Customers are at the centre of all that we do As a Service Officer based at our Contact Centre in either the Melbourne CBD or Docklands, you will be responsible for providing outstanding service to our Wealth Superannuation and Investment customers over the phone. Your focus will be on receiving inbound calls from financial advisers and customers, and guiding them on a range of investment, pension and superannuation products. Dont worry, you dont need to be an expert in these products yet as we will provide you with the training and support to skilfully navigate through our systems and carefully identify, address and resolve inbound inquiries. You will engage in quality conversations with our customers while providing them with insightful guidance and friendly support. To Be Successful You must have An interest in investment and superannuation products and a willingness to learn financial products that support customers in achieving their financial goals. You must also possess the ability to work under pressure, have strong communication skills and be excellent at multitasking while navigating a series of complex financial systems. Above all, you enjoy working in a high energy, fast paced team environment, and then this is the role for you. A role as a Wealth Customer Service Officer provides exceptional opportunity to kick start your career in finance. A career that can take you places At MLC, we will reward you with a fantastic work culture and with vast career development opportunities. In return for your hard work and outstanding commitment, we offer you a tailored training program to ensure your success, an attractive salary package with countless benefits and great career development opportunities. This is a full time role, working Monday “ Friday however you will need to be flexible on hours as we operate on a rotational roster between 800am to 800pm. To find out how a career at MLC can do more for you - apply today To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

    location Melbourne VIC 3000, Australia


  • Coles Customer Service / Social Media Agent

    Coles Customer Service Social Media Agent About Our Company At Probe you will have the opportunity to really make a difference. Probe Group are Australias fastest growing and most respected privately owned customer management and business services provider. Established in 1979, and recently having acquired Salmat Contact Solutions, we now have over 3000 staff worldwide and are enjoying a period of sustained growth. About the Role The Customer Service Agent (Social Media) will be responsible for providing a high level of customer service, in a timely, courteous and efficient manner to all customer queries via Coles™ Social Media channels. Focusing on customer enquiry resolution at first point of contact is of utmost importance. As is the accuracy and timeliness of customer interactions being logged via the appropriate database for purposes of escalation, recording issues and reporting back to the business. Key Details Part time 25-35 hours per week Commencing Late May Rotating roster Monday to Friday 8am - 11pm, Saturday Sunday 9am - 9pm Key Responsibilities Monitor all social media channels (e.g. Facebook, Twitter, YouTube and Blogs) and provide customer service daily Escalate all customer contacts as required Follow the Sundown Promise for Priority contacts Ensure incident lists and task manager are used effectively Skills Experience Knowledge ofand experience with all Social Media platforms. Problem solving and conflict resolution skills Proficient written and oral communication skills Ability to analyse data Sound business acumen Ability to build relationships work collaboratively with clients and organisational peers Efficient and accurate typing ability Culture Benefits Ongoing coaching and support Multiple career progression opportunities Fun and interactive workplace culture Incentives reward and recognition programs How to Apply Probe is an equal opportunity employer committed to creating and maintaining a diverse and inclusive workforce that reflects the communities in which we live and conduct business. If you are interested in working for a fast paced, innovative rewarding environment then click apply now

    location Melbourne VIC 3000, Australia


  • Customer Service Advisor- Melbourne

    Customer Service Advisor- Melbourne Sportsbets Customer Service team is growing. Be part of this fun-loving, high performing team The Job You know that initial feeling of dread when you have to call a Customer Service department because of an issue or query that œshould be oh so simple How about the relief and delight when you find yourself speaking to someone knowledgeable, switched on, and clearly wanting to help you out? Thats a pretty amazing feeling And that is what we expect for all our customers at Sportsbet. This experience is at the core of our operational philosophy and guides everything we do. Your new role as a Customer Service Agent in our Melbourne CBD Contact Centre is the most important role there is in our department. We are looking for smart, capable and empathetic people who excel at communicating over the phone and in writing. You will have previously worked in a Customer Service role where youve demonstrated your inherent empathy. Youre a natural at seeing the issue from your customers perspective and you are brilliant at tailoring a response for every customer, that suits them. You see difficult conversations as a chance to educate and relate to our customers, not a competition to be won. Perks Free brekky Tailored career development programs Discounted gym memberships The Team In our Customer Service team, we work by our values You™ll prefer an environment that is charged with fun, plays fair and encourages collaboration. You enjoy being the best and youre keen to try new approaches to build on your skills. This is more than just a job where you get to talk about sport all day Weve got stacks of perks and benefits that we want to share with you. So apply already Bring Excitement to Life This role is central to creating the best experience for our customers bringing excitement to life says our Coaching Development Manager, Melbourne Contact Centre. We encourage you to apply immediately as we will begin shortlisting soon Heads up “ while we try and be as flexible as possible, weekends are kind of a busy time for us so please let us weekends are kind of a busy time for us “ so we™ll need you to be available Responsible Gambling At Sportsbet, we take Responsible Gambling very seriously. Check out the tools and information we provide our customers to help manage their gambling on our dedicated site at www.responsiblegambling.sportsbet.com.au

    location Melbourne VIC 3000, Australia


  • On Road Care Agent

    Location Braybrook, Victoria Status Casual Pay rate 27.69 per hour + weekend overtime + Super Immediate start Tourism Holdings operates Maui, Britz and Mighty, the largest fleet of rental campervans, motorhomes and 4WD vehicles in the world. We have 10 locations across Australia, in addition to offices in New Zealand, UK, USA and Germany. We are seeking professionals with a strong background in customer service, good negotiation skills and the ability to quickly resolve issues. You will provide assistance over the phone to our customers with on road issues and other assistance as required. You will utilise our internal fleet and reservations systems to assist you. You will have excellent written and verbal communication skills, and liaise with internal departments and external business partners during the resolution process. A sound knowledge of Australian geography and road networks is essential. Candidates will have the flexibility to work shifts which fall between the hours of 700am and 700pm on weekdays or weekends. Mechanical vehicle knowledge and or a second language would be an advantage. If you have these capabilities, please apply now. To apply for this job, please go to our job site httpcareers.thlonline.com and enter the job code 36414SK.

    location Melbourne VIC 3000, Australia


  • Customer Solutions Consultant

    Customer Solutions Consultant Tango Energy is the retail division of Pacific Hydro, our business first started in 2012 with a range of competitive retail electricity products delivering value to our fast growing customer base. We are continuing a rapid growth phase of energy retailing in the Australian market in 2019. The continued growth of the business means that we have a vacancy for an experienced Customer Solutions Consultant to join our team. In this role you will look after all facets of customer care for our residential and small business customers. This will range from managing day to day enquiries to requests for energy contracts. To be successful in this role you will Have energy retail experience in a telephony environment, Be a real team player, Be customer focussed “ you must enjoy talking to customers, Understand the business so that you can handle enquiries and complaints, Have a passion for delivering exceptional customer service, Have strong written and verbal communication skills, Be proficient in MSATS and Microsoft Office products (desirable), Understand the importance of energy retail compliance obligations and diligently ensure you meet these obligations, and Have high attention to detail. This role is a full time position and will be based at our office in Geelong North. We are looking for people who are flexible and can be active contributors to the growth and development of our business. Only candidates with the right to work full time in Australia will be considered. Applications close COB Friday 24 May 2019 The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location Melbourne VIC 3000, Australia


  • Customer Service Representative

    Customer Service Representative New Aim Pty Ltd is a privately owned international trading company based in Melbourne, Victoria. Our business have been e-commerce focused since 2005 and we are a dominant household products distributor in the country as well as serving a prominent force in the international market. We have awarded the retail business of the year at the Optus My Business Award 2018 and we also topped the 2018 Australian Financial Review Fast 100. With the rapid growth of the company, we are currently seeking two excellent full-time Customer Service Representative for either our Kensington office or Brooklyn office. With New Aim Pty Ltd being one of the leading Australian e-commerce businesses, its easy to gain more exposure to all aspects for the exciting online retail. Well provide full and ongoing on-the-job training and provide opportunity for career advancement with competitive remuneration. This position is offered in our supporting office conveniently located in Kensington and free car parks are accessible on site. We also offer generous staff purchase for more than 5000 types of household products and well always keep you updated on the best offers from the Australian online marketplaces. You role involves with the following Being first point of contact for reception enquiries via telephone Managing inbound customer enquiries regarding orders and products via phone and email Helping customers when assistance is required with follow up from start to finish Making courier enquiries if parcels are lost in transit and etc. Problem-solving including offer resolution for complaints or warranty claims You must have Strong work ethic and a great attitude to learn Enjoy following process and solving problems Strong attention to detail Good computer knowledge and typing skill Be a team player but work autonomously when required Not necessary but will gain advantage if you have Willingness and desire to progress with the company Basic written and verbal Chinese language skills Basic understanding of supply chain and Australian e-commerce retail market Job details Full time permanent job with competitive annually salary package. 3 months probation Work day is Monday until Friday Work hours 900am - 530pm Work in a team of 6 and more This is a fantastic opportunity for someone looking for a change or starting their career. If you think you are the right candidate, please press apply to submit your resume, we want to hear from you The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? How would you rate your English language skills? Whats your preferred work type?

    location Melbourne VIC 3000, Australia


  • Customer Service Officer

    Customer Service Officer About Us At Eric, were a different kind of insurance company thats all about making things better for our people, our customers and our partners. Conveniently located 27 minutes from the CBD within the award winning Carribean Business Park, youll enjoy lush green spaces and a network of walking and bike tracks as well an onsite gym and cafes. About the Role Were all about treating our customers fairly and delivering an exceptional service experience to them in their time of need. We are currently looking for a Customer Service Officer to join our high performing team on a part time basis. The successful candidate will be available 25 hrs per week, Monday to Friday between the hours of 900am - 400pm. Reporting to the Customer Service Team Leader, your new role will see you Provide a strong customer service experience through accurate product and policy information to Eric Insurance Customers and Partners Manage customer and business partner queries through to conclusion to ensure best possible outcomes for our customers and the business Accurately process renewal policies and apply correct policy changes with effective communication to our customers Process requested policy changes, updates and cancellations within designated timeframes and compliance guidelines About You To be successful in this role you will possess Previous customer service experience (face to face or over the phone) Outstanding written and verbal communication Superb administrative, time management and coordination skills Ability to build rapport with a customer friendly persona Intermediate level of computer literacy Strong time management skills with the ability to think outside the box What is in it for YOU A supportive management team A fun, safe and inclusive atmosphere Competitive base salary + super Excellent benefits including insurance discounts, paid parental leave and free underground car parking. If this opportunity sounds like you, Click Apply Now Please note - shortlisted candidates will also be required to undergo background checks as part of the recruitment process. All candidates are required to hold the relevant working rights in Australia. To find out more watch below or visit our website. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? How much notice are you required to give your current employer? Are you available to work on a rotating roster?

    location Melbourne VIC 3000, Australia


  • Customer Experience Officer

    Customer Experience Officer Veolia Australia New Zealand (Veolia) is the only global company to provide a full range of environmental services in the fields of water solutions, waste management solutions and energy solutions. With the global expertise gained from serving the environment for more than 150 years, Veolia operates in more than 40 countries around the world, with well over a hundred sites and approximately 4000 employees in Australia. Veolia, being at the centre of this century™s biggest challenges, offers opportunities to make a difference, for your career and also for the environment and our community. In Australia and New Zealand, Veolia works with heavy industry, retail and commercial businesses, governments and communities to deliver innovative and sustainable solutions that are needed today, with the vision required for tomorrow. An opportunity has arisen to join our Customer Experience Team based in Keysborough. As a Customer Experience Officer you will be responsible for managing the first level of inbound contact with our customers and deliver a one call resolution for customer requests, issues and bookings. Key Responsibilities Include Provide superior customer service by responding to customer service bookings and enquiries Assist with customer issue resolution and log customer issues Provide information to customers in accordance with Veolia policy and procedure Maintain effective working relationships with internal and external stakeholders Review contracts and conduct necessary checks and balances to make sure contracts meet compliance standards Enter information from contract and sales related documentation into SAP Create and generate reports for internal teams Assist and support the Sales team to achieve high levels of customer satisfaction Contact sales prospects on a targeted listing and qualify them according to call script and criteria To be considered for this role, you must have Strong communication skills with a commitment to customer service Ability to work well under pressure and problem solve SAP and Salesforce experience (Desired) Ability to establish rapport quickly and easily Ability to build relationships with internal and external stakeholders Experience in a similar environment or role Ability to think on your feet and be adaptable This position presents as an excellent opportunity for an ambitious, career-minded individual with a genuine desire to succeed. In return for your skills, experience and commitment we provide you with full on the job training, a great working environment and a chance to gain experience within a global organisation. As part of our usual recruitment process, applicants may be required to complete a medical examination. Veolia is an equal opportunity employer and supports workplace diversity and we encourage female and Indigenous applicants to apply. To view Veolias Reconciliation Action Plan please visit www.veolia.com.aurap

    location Melbourne VIC 3000, Australia


  • Customer Service & Order Entry

    Customer Service Order Entry About The Company A family business with humble beginnings, our client has grown to become one of the leading bedding manufacturers and distributors in the world. With a strong reputation for quality (with the awards to match), they have a genuine passion for providing people everywhere with a good night™s sleep. Today, our clients™ continued growth has led them to be not only a leading manufacturer, but an exclusive importer of bedding both internationally and to some of Australia™s most luxurious hotels and casinos “ and they are only looking to grow from here Why You Want to Work Here A company with an international reputation but a small family vibe, you will join a down-to-earth group who are proud of the award-winning quality of their products. The collaborative, supportive and friendly team are eager to invest in an individual who will not only contribute to their continued success but become part of their supportive culture. It is in this friendly atmosphere where roles are carefully defined and have clear paths for future development and progression Youll enjoy continuous development and endless career opportunities within the company. This incredible company is ready to launch into the next phase of sophistication around customer service and is looking for someone who has just as much commitment, dedication and passion for providing the best customer service possible About You You are seeking to transfer your success in customer service to an organisation who values providing the best possible experience to its customers and thats exactly what you love to do. You know its those smaller things like a quick update or a quick check in that makes the biggest difference in your customers world. Its about going beyond expectations. You enjoy the balance of having autonomy, providing exceptional customer service and administration and thrive when you a juggling many things at any given time. Having also previously been exposed to processing orders or entering data into company systems, you™ve found yourself developing an exceptionally strong attention to detail where nothing makes you prouder than knowing everything has been entered accurately. Through your commitment to ensuring expectations are met, you have also developed a healthy respect for deadlines and are never one to miss a deadline or time commitment. About The Role This role will play a pivotal part of heightening the customers™ experience by engaging processing orders correctly into their database and ensure expectations are managed well. You will add significant value through Engaging with customers to understand their product needs Processing orders to ensure timely receipt of deliveries Ensuring customers are updated on the progress of their orders Following up suppliers and external parties to ensure smooth delivery of goods Sending order confirmations to customers Gathering critical estimated time of arrival orders Selection Criteria To be selected for this amazing opportunity you must have the following Outstanding customer service Previous order processing or data entry experience Clear and concise written and verbal communication Strong time management Positive, proactive and energetic personality What™s On Offer This incredible opportunity will provide you with a wealth of experience and skills. You™ll also be apart of a wider team which isn™t shy to having a bit of fun. In return for your hard work you™ll receive Career progression and personal development Be a part of an award-winning company Enjoy a work life balance Experience and exposure you won™t find elsewhere What Next? If the idea of kick-starting your career in an award-winning company sounds like the right fit for you, please submit your application now by providing your resume and cover letter detailing why you think you are the right person for the role. Respectfully, only successful candidates will be notified. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Do you have experience in an administration role? Do you have customer service experience?

    location Melbourne VIC 3000, Australia


  • Internal Sales & Customer Service Consultant

    Subsequently we are seeking a suitably qualified industry professional to join our supportive, dynamic team based at our modern head office located in the...

    location Moat Theatre, Bundoora VIC 3083, Australia


  • Customer Service Team Supervisor

    As market leaders, we are seen as experts in our field, holding the safety of our people and sustainability of our communities as our top priorities....

    location Melbourne VIC 3000, Australia


  • Customer Service Advisor

    Skills and Qualifications -. Pick up phone calls from customers, deal with live chat and emails Perform other duties as assigned....

    location Dunearn Rd, Dandenong North VIC 3175, Australia


  • Customer Service & Administration

    (5) Assisting customers face to face in the retail store. Do you want to work for a rapidly growing online retail organisation and be a part of a fantastic team...

    location Dunearn Rd, Dandenong North VIC 3175, Australia


  • CUSTOMER SERVICE COORDINATOR

    Minimum 2 years™ experience in similar role. Contact us today to discuss this unique opportunity with this growing forwarder Managing a portfolio of key clients. Is a leading International Freight Forwarding company providing customised...

    location Melbourne VIC 3000, Australia


  • CUSTOMER SERVICE

    Minimum 4 years™ experience in Freight forwarding (Customer service). Contact us today to discuss this unique opportunity with this growing forwarder...

    location Melbourne VIC 3000, Australia


  • Business Service Consultant

    Good energy. Made by great people. Business Service Consultant Company description Origin is an Australian listed public energy company with headquarters in Sydney. It is an Australian Stock Exchange publicly listed company. Job description Join Origins high performing and passionate Business Services Team Permanent Opportunity Deliver exceptional customer care ORIGIN “ GOOD ENERGY Origin has a rich heritage in energy exploration, production, power generation and retailing. Today, were a leading provider of energy to homes and businesses throughout Australia. The Role Origins Business Customer Service department is small specialised team dedicated to the delivery of exceptional customer care to our large business customers. We do this by building positive, long-term relationships and by taking ownership of all customer issues and enquiries. We are committed to making sure our business customers have the best solution for their energy needs at the best possible price. You will report to the Business Customer Service Manager and will spend your day interacting with large business customers. Case managed enquiries will focus on Commercial and Industrial (CI) electricity and natural gas and are received through multiple channels, predominantly via email. You will be responsible for delivering exceptional customer care throughout the customer lifecycle, including managing Contract maintenance Queries around billing and payment cycles Network tariff reviews Finding opportunities to add new value to customer accounts Is This You? Customer Service experience is critical for the role and ideally you will have experience maintaining relationships specifically with Business Customers and have a good knowledge of the energy industry (preferably in the Commercial Industrial markets). Youll need to be highly analytical, customer-orientated and an excellent verbal and written communicator. You will have highly developed influencing and conflict resolution skills as well as the ability to work towards tight deadlines. Our purpose drives everything. If you connect with Getting energy right for our customers, community and planet this role is for you. Requisition ID 71774 Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future. httpswww.originenergy.com.auaboutcareers.

    location Melbourne VIC 3000, Australia


  • Customer Service Representative

    Customer Service Representative Immediate start South Eastern Suburbs High performing team An exciting opportunity has become available for an experienced Customer Service Representative to join this high performing team on a temporary basis. This position is available for an immediate start and is located in Mulgrave. You will be required to work Monday to Friday 9.00am to 5.00pm. Your responsibilities will include but are not limited to Allocating jobs to service technicians and approved subcontractors Liaising with customers and providing regular updates Ensuring installations are completed on time Managing and review the job allocation process General administration duties To be considered for this position you will have Prior experience working in a similar environment Great written and verbal communication skills The ability to multi task and meet deadlines A technical aptitude Experience with Microsoft Word, Excel and Outlook If you would like to be considered for this fantastic opportunity please apply now. To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. (SK921883A) Please visit www.veritasrecruitment.com.au to view more jobs.

    location Melbourne VIC 3000, Australia


  • Customer Service Representative

    Customer Service Representative Immediate start South Eastern Suburbs High performing team An exciting opportunity has become available for an experienced Customer Service Representative to join this high performing team on a temporary basis. This position is available for an immediate start and is located in Mulgrave. You will be required to work Monday to Friday 9.00am to 5.00pm. Your responsibilities will include but are not limited to Allocating jobs to service technicians and approved subcontractors Liaising with customers and providing regular updates Ensuring installations are completed on time Managing and review the job allocation process General administration duties To be considered for this position you must have Prior experience working in a similar environment Great written and verbal communication skills The ability to multi task and meet deadlines A technical aptitude - ability to understand technical concepts If you would like to be considered for this fantastic opportunity please apply now. To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. (SK921883A) Please visit www.veritasrecruitment.com.au to view more jobs.

    location Melbourne VIC 3000, Australia


  • Customer Care Specialist

    Customer Care Specialist Be part of one of the core functions of REA You will be surrounded by a team who lives and breathes customer service Provide the highest quality service to our customers by responding to phone, email and web chat-based enquiries We™re REA An Australian start-up success story we™re quietly proud of. From a garage in Melbourne to the global stage is an achievement we™re humbled by. Our idea to put pictures of houses on the internet has blossomed since 1995, and we now have businesses across Australia, Asia, India and North America. Our purpose is to change the way the world experiences property. No matter where you™re at on your property journey, we™re here to help on every step - whether that™s buying, selling, renting or renovating. Some of our brands include realestate.com.au, realcommercial.com.au, spacely.com.au, and Flatmates.com.au. What we™re doing¦ With us, you™ll experience culture, learning and interesting and challenging work. You™ll be part of our Customer Experience team. The Customer Care Centre is the front-line customer service interface for REA Group™s Customers, Consumers and internal stakeholders. You will help us with providing the highest quality customer service. Responding to both phone, email and web chat-based enquiries. To do this we will need you to Be up for some variety as no two days are the same Respond to consumer enquiries -via phone, email and web chat Assist realestate.com.au staff with enquiries Respond to general enquiries from existing clients -via phone, email and web chat in a professional and timely manner Who we™re looking for¦ We are looking for someone who can (tip to help with applying if you have this experience please make sure this is on your resume) Adapt and thrive in an evolving environment Exude a quiet confidence in their skills and ability to get stuff done Demonstrate a genuine passion for customer service Look at tricky situations through a solutions-focused lens Work productively in a fast paced and agile environment Think creatively and outside the box, striving to reinvent the wheel But we don™t just look for someone based on their skills and expertise. It™s our connection, acceptance and genuine care for each other that makes REA a great place to work. That means you also need to be Savvy minded and have the ability to think a little left of field outside the box A strong and creative communicator Friendly, approachable and have good relationship management skills An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs The REA experience¦ The physical, mental, emotional and financial health of our people is something we™ll never stop caring about. This is a place to learn and grow. We™re committed to your development - both professionally and personally. Your experience with us is something we take seriously. We offer Onsite health and wellbeing programs, including yoga and meditation classes, and weekly massages (Melbourne only) Because We Care program which includes volunteer leave and community grants, to ensure you have the opportunity to give back to your community Hack Days so you can bring your big ideas to life (Melbourne only) An additional day of leave just for your birthday Industry leading gender-neutral parental leave If you like the sound of us, then we think you should apply today. While we take a look at your application, we encourage you to get to know us a bit more through our various social channels. Does this sound like you?

    location Melbourne VIC 3000, Australia


  • Inbound Customer Service

    Inbound Customer Service Located in Tullamarine Interviewing now Great workplace culture and ongoing training and support We are Symmetry Human Resources, and we arent like the others. We truly value the candidate experience, from the point of advertisement through to when you start your new position and beyond. We pride ourselves on our candidate and client care, and we treat people like human beings. Our company values are recognition, innovation, fun, integrity, family friendly, professional, respect and partnerships. We like to partner with businesses that hold these same values close to their hearts. About the Role We are recruiting for one of our clients who are located near Melbourne airport in their new, shiny modern office complete with a games room They are a leader in the payment solutions and services industry and are growing fast The team is really friendly and supportive and you will have a mix of structured training and on the job training - so great for you to be able to get stuck in and learn lots You will be working in the contact centre with the team taking inbound calls from merchants and customers and you will be assisting them with the product and enquiries. It is definitely a varied role as you will be responsible for job allocation for internal staff to help service the merchants products. This is a full time role where the hours vary between 7am - 6.30pm, so if you start early, you would finish early and if you start late, you will finish later. Hours whilst training will be 9 am - 5pm. We have two opportunities available for an ASAP start. What we are looking for We are looking for total go getters who are going to get stuck in, use their initiative and work hard and bring their awesome personality to work You will have Previous experience working in a high call volume environment with an exceptional phone manner Demonstrated job allocation job scheduling experience Excellent computer skills Strong and clear communication skills A fantastic, positive, flexible and easy going attitude - bring the smiles How to Apply If this sounds like something you could be interested in, please submit your CV and apply now All applicant information is treated as per Symmetry HR privacy policy located at www.symmetryhr.com.au

    location Melbourne VIC 3000, Australia


  • Customer Service Officer

    About us Automotive Brands Group (ABG) is a leading wholesaler and retailer of automotive parts and accessories. Our stable of household brands is unrivalled in the industry, including Autobarn, Autopro, Opposite Lock, Midas and ABS, as well as Sprint Auto Parts. Between our corporate owned and franchised stores we operate over 270 retail sites and 140 vehicle servicing outlets. We are a part of Burson Group Ltd, an ASX 200 company, which provides us the scale to compete and win in our market segments, as such we require the best people to ensure we lead rather than follow. We encourage our people to challenge assumptions, question industry logic and pursue innovation. Our standards are high, and we hold each other accountable to ensure they are maintained. About the role Based at our Corporate Head Office in Nunawading and working specifically within the Opposite Lock (OL) brand, ABG is looking for a Full Time Customer Service Officer who will be accountable for promptly processing incoming sales orders and actively pursue customer™s needs and fulfil order requirements. This role will report to the Product Customer Service Manager “ OL. Responsibilities include Ensuring appropriate responses to all customer and franchisees requests queries within timeframes and service levels - supports other team members and minimise the number of lost calls Process orders and raise invoices for despatch Carry out all general office administration duties Dealing with complex telephone and written inquiries Using on-line systems to access data and answer customer inquiries within service times Entering customer requests queries on-line Liaising with other internal areas to provide answers for customers Maintaining statistics for feedback inquiries Ensuring management or department are advised of any customer complaints Provide written feedback on customer comments, competitor pricing, sales strategies and new product releases May be required from time to time to assist in other areas of the business to maintain operational requirements Outbound Telemarketing Promotions and Telephone Sales Data entry Buy In invoicing Remote store contact program (new support for sales department) About you To succeed in this role, you will have Strong service orientation with excellent people skills High attention to detail Good numeric and communication skills Intermediate MS Office Skills Strong understanding of automotive parts and accessories Sound administrative skills Demonstrate effective time management skills Inventory Control Management If you are looking to join a growing, well respected business with great development opportunities then apply now. Shortlisted Applicants will be contacted only. ABG is an equal opportunity employer. No agencies will be entertained. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer?

    location Melbourne VIC 3000, Australia


  • Customer Service/After Sales Service Representative

    About the role The role of Service Representative reports to the Service Manager and is responsible for managing the after sales service enquiries of the Residentia products, as part of the after sales service team. In this role, the Service Representative is primarily responsible for capturing customer after sales queries and issues, troubleshooting of the queries and issues and organizing resolutions. This is an office-based role with an expectation of attendance Monday through Friday. The role requires enthusiasm, attention to detail, computer skills and the ability to work in a dynamic team focused environment. Being a young and rapidly growing business, you may be required to assist in other areas from time to time, so the successful candidate will be required to be flexible and to enjoy challenges Reporting to the Service Manager, the Service Representative role is fast paced and challenging, with a focus on customer service. There will be an annual performance and salary review conducted at the completion of each 12-month period. The office is located within Burnley (Richmond), with parking available and a short walk to the Burnley train station. About Residentia Residentia Group, formed in 2014, has become Australia™s fastest growing home appliance wholesalerdistributor, servicing a number of Australia™s largest retailers and commercial distributors. With a philosophy of œbeing different, Residentia Group has experienced rapid growth and in 2017 expanded into the UK through the acquisition of an appliance distribution business. Today, Residentia employs more than 30 people in Australia and has a growing international team in both China and the UK. Responsibilities include Assist end consumers with product queries including technical advice and troubleshooting. Utilise the CRM (Customer Relationship Management) system to capture and manage all customer after sales service requests. Arrange for service technicians to be booked to assist with appliance repairs. Arrange for spare parts to be sent to the relevant service technicians. Work to minimize the after sales service resolution costs to Residentia. You haveare Experience within the Appliance or building industry (highly regarded). Enjoy working within a team. A positive do what it takes attitude Initiative, drive and energy Excellent organisational, multi-tasking and time management skills with an attention to the details. Analytical and problem solving skills. An ability to remain focused and productive under pressure. A strong, confident phone manner, with the ability to implement a professional and passionate approach, providing the highest quality of customer service and satisfaction to end-consumers. Adaptive to changing circumstances- Flexibility Intermediate to advanced skills using MS Office, Excel skills, Powerpoint, etc. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? How would you rate your English language skills? How many years experience do you have as a customer services representative?

    location Melbourne VIC 3000, Australia


  • Service Scheduler

    About the business and the role Arisit Pty Limited is the Australian distributor for Italys largest manufacturer of domestic appliances along with other international brands, located in Dandenong South Job tasks and responsibilities Your opportunity In this role of Service Scheduler you will take responsibility for allocating and scheduling work in collaboration with the customer service team in accordance with customer requirements and available resources. You will work closely with the service team and technical resources to ensure our customer expectations are met. What you can expect Scheduling of all work and assignment to Internal Technicians in NSW, Vic and WA. Lead the allocation process which includes the communication with the customer providing ETAs, notification of attendance and attendance requirements. Facilitating communication between Service, Sales and Technical Support. Coordinating spare parts requirements between technicians and warehouse staff. Monitoring the work load of Technicians. Collating completed job paperwork. Reviewing work priorities with internal staff Generating various reports for internal and external stake holders Data entry Reconciling cash invoices General administration and office duties as required Skills and experience What we expect Capacity to analyse, prioritise and escalate as required Professional education or demonstrable experience within customer service. Highly organized individuals Excellent communication skills. Strong analytical skills Strong computing skills Meticulous attention to detail Experience in dealing with a diverse customer base High degree of customer etiquette Proactive work ethic. Application If you are interested in this position please apply with a brief letter outlining your suitability for the role together with your Resume to Service.Supervisorarisit.com All applications will be treated in the strictest of confidence, and only short-listed candidates will be contacted. .Please note we will not accept applications or referrals from recruitment agencies. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? How would you rate your English language skills?

    location Melbourne VIC 3000, Australia


  • Customer Service Call Centre Representatives

    Inbound Agents Required The role will entail answering inbound calls from a variety of clients and providing great customer service and information management. You will need experience in customer service - ideally phone based, a can-do, customer focused attitude, technical aptitude, excellent communication skills - both verbal and written, eagerness and ability to learn, computer and keyboard skills and strong skills in problem resolution. We offer a a supportive environment with varied work and the opportunity for career progression. If this sounds like you, please forward your resume immediately The Message Centre 41-43 Northern Rd, Heidelberg West, Vic, 3081 The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Are you available to work on a rotating roster? Do you have experience working towards targets and KPIs?

    location Melbourne VIC 3000, Australia


  • Food Preparation and Customer Service

    No weekends required. Looking for a vibrant Australian resident who would like to work in a cafe in a Business Park....

    location Melbourne VIC 3045, Australia


  • Customer Service / Scheduler - Keysborough

    As a job with variety you will handle customer enquiries by phone and email, schedule jobs with customers, arrange access equipment to be transported or hired....

    location Dandenong Bypass, Keysborough VIC 3173, Australia


  • Solution Specialist - Dynamics CRM

    Work with our Sales team to identify sales opportunities. You will have passion, credibility and experience to own the product relationships with counterparts...

    location Melbourne VIC 3000, Australia


  • Customer Service Coordinators

    Liaise and coordinate with various internal departments such as Commercial, Sales, Imports, Exports, Global Accounts, Operations, Cargo Administration....

    location Melbourne VIC 3000, Australia


  • Sales Centre Associate

    Sales Centre Associate SE Suburbs High Profile Volume Building Co Passion for People This is a people focused role and as such needs someone who loves assisting and dealing with people as part of this energetic, fast-paced and enthusiastic team with a buzzy upbeat vibe. Located in Notting Hill, this role will suit someone with strong customer service andor sales background and an interest in the property market, although this specifically, is not essential. Flexibility to work a rotating shift that would include either 730 or 930 am starts and only 2 weekend days a month is required. This role involves liaising with customers and potential customers over the phone, so confidence and experience working in a similar in and outbound customer service or call centre environment, following up warm leads, would be ideal. There is NO COLD CALLING in this role. A reliable, professional can-do attitude with clear communication skills are essential to the success of this position. Salary is commensurate with experience. To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Susie Rogers on 03 9682 7044 or email the below details. Susie Rogers +61 3 9682 7044 susierusherrogers.com.au

    location Melbourne VIC 3000, Australia


  • Customer Service Officer

    Concrete Sales is a concrete supply company that is changing the way that Concrete is purchased, the fact that we don™t have any concrete trucks makes it interesting How does this all work ? Our customers call us and place an order for concrete. They inform us what concrete type they need and the location, then we get to work trying to source the concrete for them to meet their requirements. Concrete Sales has developed a database that once the customers details are entered, the system tells us which concrete supplier to use. Concrete Sales is a highly successful and rapidly growing company and is seeking an experienced, energetic and passionate customer support individual to join our team in Bayswater, Victoria. If you have come from retail, hospitality or sales background, is someone who is passionate about customers service and enjoys talking to people then we would love to hear from you.. This position will require you to report to the Lead Customer Service Officer, be able to think fast and on your feet and be able to sort out problems as they arise. Showing initiative and being capable of thinking for yourself is a must and will be the difference between success and failure within this position. The successful candidate will have Extensive experience in customer support within a fast paced environment, with a focus on salescomplaint handlingcustomer retentionissue resolution Experience within the building and construction industry is highly regarded The ability to implement a professional and passionate approach, providing the highest quality of customer service and satisfaction to Concrete Sales customers Intermediate Microsoft Word, Excel and Outlook computer skills and exposure working with database programs Highly developed written and verbal communication skills Focus to actively listen with a high attention to detail Display a proactive approach to all tasks undertaken. Demonstrate the ability be a team player Can work unsupervised and be self managed Flexibility to start between 6-00am and 8-00am on a rolling roster Monday to Friday and the occasional ½ day on Saturdays Your main responsibilities will include but arent limited to Answering of inbound customer calls and take orders as per customers request Enter these orders into a purpose built Windows based database Source and Place the concrete order from the largest concrete supply network in Australia Build strong and ongoing relationship with customers Make outbound calls to current customers General office duties No cold calling required. Applicants may be required to undertake a medical examination which includes Drug and Alcohol testing. Remuneration is negotiable depending on experience. If you want to work in an exciting, fast paced team environment and think this job is for you, please forward your resume and cover letter to craigconcretesales.com.au Please note that only shorted listed applicants will be contacted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? Are you available to work on a rotating roster? How many years experience do you have as a customer services representative?

    location Melbourne VIC 3000, Australia


  • Customer Experience Team Member

    Customer Experience Team Member Fixed Term Part Time Role (24 hours per week) until March 2020 Salary 59,528 - 64,634 plus 9.5 super (pro-rata) Join a trusted, innovative organisation with an excellent reputation and a great culture. Western Water is a modern forward-thinking water utility business, operating in one of Australias fastest growing regions. With a real drive to innovate and become better at what we do, we are proud of our customer focus, people-centric culture and our strong connection with our local community. Our dedicated teams are diverse with a wide range of skills. Our Contact Centre Team is currently seeking an enthusiastic and experienced Customer Experience Team Member who is excited by innovation and customer service, with excellent attention to detail and a genuine interest in contributing to better customer and community outcomes. The role will be responsible for Providing excellent customer service to customers through our busy contact centre through webchat, telephone and emailtraditional correspondence Back office administration for customer accounts Contributing to a strong, professional team which has a can-do attitude Our ideal candidates will have Exceptional attention to detail A great personality and strong work ethic with a commitment to uphold the Western Water Values at all times Previous experience in a customer service centre The ability to learn new tasks quickly and adapt to changing processes Great computer skills At Western Water we care for our people, support balance and flexibility, and are committed to the professional growth of our employees. If you want to work with talented, passionate people where you can make an impact and see the results of your hard work, we encourage you to apply. We also encourage job applications from Aboriginal people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds. For a copy of the Position Description, please visit httpwww.westernwater.com.auAboutWork-with-usCurrent-opportunities To apply, please submit your resume and a cover letter addressing Why you want to work for Western Waters customer contact centre? What ˜excellent customer experience™ means to you? How you will help us innovate to deliver the best customer experience for our customers? Applications close Wednesday May 22, 2019. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before?

    location Melbourne VIC 3000, Australia


  • Customer Service Officer

    Customer Service Officer Full time Permanent Band 4 Salary 63,999 to 67,040 + Super + RDO The filling of this position is intended to constitute a specialequal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s 12 of the Equal Opportunity Act 2010 (Vic) and s 8(4) of the Charter of Human Rights and Responsibilities Act 2006 (Vic). The position is therefore only open to Aboriginal or Torres Strait Islander applicants. About Us The City of Whittlesea is one of the fastest growing municipalities in Australia and as a local government organisation we play a pivotal role in the everyday lives our community. Our vision is to make Whittlesea 2040 A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure. The Role The Customer Service Officer is a pivotal role in enriching our customer-focused organisation. As Council™s first point of contact, this is an opportunity to enhance and promote Council™s positive public image through high quality customer service. Providing prompt, accurate, courteous and consistent service when dealing with customers over the phone, in person or via written correspondence. The ideal candidate will have Passion for providing excellent customer service Some prior administration experience Highly effective communication skills. Computer skills, and willingness to learn new systems. Want to know more? The full Position Description is available on the careers at Council page at httpswhittlesea.bigredsky.com If you have any questions regarding this role, please contact Alison Brice, Team Leader Customer Service, 9217 2520. To apply for this position, you must address the Key Selection Criteria outline in the Position Description. Applications close 1145pm on Sunday 26 May 2019. Please note all applicants must apply online and no late applications will be accepted. You must have the right to live and work in Australia to be eligible for this vacancy. You must be of Aboriginal or Torres Strait Islander decent and have the right to live and work in Australia to be eligible for this vacancy. At the City of Whittlesea we value diversity and appreciate everyone™s strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer. careers.whittlesea.vic.gov.aujobs

    location Melbourne VIC 3000, Australia


  • Customer Service (outbound & inbound)

    Customer Service (outbound inbound) National Transport Company in Clayton is seeking a dynamic Customer Service Outbound Specialist. The role will also involve receiving inbound calls from our established customer base. A full time position is currently available within our Victorian Call Centre Your duties will include but are not limited to Calling our existing customers Data Entry CRM updates Receiving inbound calls from our existing customers Manage Customer queries Experience in the call centre industry is highly advantageous. Your excellent customer service, positive attitude and problem solving skills, along with a minimum expectation of typing 40WPM are prerequisites for this role. You will need to be able to work in a team environment while maintaining your independence. Applicants must be flexible to be available to work between 700am and 600pm Monday to Friday as per rostered hours. If you believe you fit this criteria, please forward your resume to the Customer Service Manager. The application form will include these questions Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience in a sales role? Do you have experience working towards targets and KPIs? Whats your preferred work type?

    location Melbourne VIC 3000, Australia


  • Specialist Consultant - Solar Case Management

    Where your good energy meets ours Specialist Consultant - Solar Case Management Company description Origin is an Australian listed public energy company with headquarters in Sydney. It is an Australian Stock Exchange publicly listed company. Job description 12 month Limited Term Opportunity in our Iconic Melbourne Office Play a key role in supporting our business by managing complex residential solar billing enquiries Application close date 20th of May, 2019 ORIGIN “ GOOD ENERGY Origin has a rich heritage in energy exploration, production, power generation and retailing. Today, were a leading provider of energy to homes and businesses throughout Australia. The Role We currently have a 12 limited term opportunity in our Melbourne Customer Contact Centre Case Management team. This is a great opportunity to gain invaluable career development and will give you the opportunity to utilise and develop your customer service skill set. Key Accountabilities Advocating for and promoting Origin Energy as a leading Energy provider by delivering exceptional quality customer service to new and existing Origin Energy customers Keeping customer at the centre of the consultant™s thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer issues and managing exceptional cases or complaints effectively Responding to customer enquiries across for all residential solar billing enquiries for the consumer segment through a variety of communication channels Delivery of an exceptional customer experience through efficient, effective and accurate identification, processing and resolution of customer issues which results in first contact resolution educating to prevent future issues or transferring the customer to the relevant department in line with the Knowledge Hub Procedures Living the Origin values and demonstrating role model behaviour in punctuality, reliability, collaboration and compliance with Origin™s Code of Conduct, Health Safety Environment policy and business procedures Positively contributing to the Customer Services culture through active participation and support of the team™s vision and contribution to Retail wide objectives and initiatives Keeping abreast of changes and taking responsibility for personal development by leveraging feedback, information and coaching opportunities to support improvements Is This You? This Specialist Solar Case Management consultant role will require you to have advanced solar billing experience within Origin Keeping the customer at the centre of the consultant™s thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer issues and managing exception cases or complaints effectively Accept enquiries escalated from the Resolution and inbound sales teams for residential customer (lengthy or more complex issues) with a view to work the enquiry through to resolution and avoid further escalation of enquiries to external parties e.g. The Ombudsman Delivery of an exceptional customer experience through efficient, effective and accurate identification, processing and resolution of customer issues which results in first contact resolution educating to prevent future issues and finalizing cases escalated from other teams Ensuring all sales practices meet industry regulatory requirements and Origin™s internal policies as a minimum standard The successful applicant will be someone who has strong customer complaint management experience, lives the Origin Values by example and contributes positively to the team culture. Our purpose drives everything. If you connect with Getting energy right for our customers, community and planet this role is for you. For more information contact Meg Andrews

    location Melbourne VIC 3000, Australia


  • PAC Advisor

    PAC Advisor We are doing big things here at illion, and we need great people to drive them. We are currently looking for a Public Access Advisor to be the first point of contact for consumer enquiries as well as ensuring an exceptional level of customer service to both internal and external customers of illion. About the role This role contributes and drives illions Public Access Centre as a Centre of Excellence which incorporates the servicing of consumers as well as internal relationships. These relationships must be maximised to ensure illions strategic positioning is achieved for solutions, service and support to illions First Bureau Strategy within the Consumer Credit Bureau. Additionally, you will Respond to consumer correspondence (primarily phone) in a professional manner. Queries might be in relation to consumer report requests, general enquires regarding credit file content and correction processes, assist consumers with understanding Check Your Credit website and enquiries regarding applicable privacy legislation Deliver requested consumer reports Process ad hoc administration tasks such as online default removals, online enquiry and access removals, applying credit file BANs and extensions manual identification verifications and report requests and recording public trustee administration file notes Ensure all activities are within compliance of applicable privacy legislation Maintain a positive and professional attitude towards customers and suppliers and other staff at all times, and project a professional image when representing the company. Success factors This role is ideal for someone who has previous experience in a similar role and is looking to take the next step in their career. To be successful you will need Proven experience in a high paced customer service environment Sound experience using Microsoft Office suite Problem Solving skills Effective verbal and written communication Understanding of Privacy Legislation (highly desirable) At illion we embrace the change in the world around us. And we succeed by helping others succeed. That is who we are and what you can expect were all about. So if you are too, we invite you to join our team. It is an opportunity like no other you will ever experience Apply Now If you are keen to join a growing and dynamic organisation, click the apply now button - we will be in tough shortly. To be considered for this position you must have valid working rights in Australia.

    location Melbourne VIC 3000, Australia


  • Collection Officers - Melbourne

    Collection Officers - Melbourne At illion, we are always seeking innovative and forward-thinking individuals to join us on our journey. Our culture is unique. Its fast, results-driven and dynamic. Its certainly not for everyone. But if you thrive in a high performing environment - illion could be for you Our recoveries business is a leading provider of debt collection services in the industry and we take pride in the delivery of our service. Our call centres are lively, supportive performance focused. We continuously foster a culture of collaboration, development success by engaging our team members to understand whats important to them supporting them on the road to achieving their goals. We are currently looking for driven and motivated individuals who are looking to kick start their career in the Collections space or experienced Collectors to join our high performing team in Melbourne. ABOUT THE ROLE This role involves making inbound and outbound calls to individuals to negotiate payment of outstanding debts on behalf of our clients. Location St Kilda Road Permanent full time opportunities available Monday to Friday 8am to 8pm Rotating Roster Occasional Saturday shift St Kilda Rd location. ABOUT YOU To succeed in this role you must have strong attention to detail with the ability to work in a fast paced environment. You must also have Experience working in a call centre environment Collections experience is an advantage but not essential High customer service skills You are focused on your targets and your approach is highly disciplined Excellent negotiating skills, dispute resolution and arriving at a win-win situation You know that collecting debt is about researching your facts, wearing the investigative hat, locating the debtors, being persistent, making your calls and engaging in the right conversation with the customer Ability to build and manage relationships with internal and external stakeholders Strong knowledge of computer systems. BENEFITS You will work in a lively, supportive and performance focused team environment where collaboration is encouraged. You will receive ongoing training and coaching to continuously foster your development and success. You will also benefit from Generous incentive program - uncapped commissions Teamindividual incentives - reward and recognition program Fantastic inner city location, close to public transport Career progression opportunities. At illion we embrace the change in the world around us. And we succeed by helping others succeed. That is who we are and what you can expect were all about. So if you are too, we invite you to join our team. It is an opportunity like no other you will ever experience To be considered for this position, you must be an AustralianNZ Citizen or have Residency visa status.

    location Melbourne VIC 3000, Australia


  • Operations Support Consultant

    Operations Support Consultant About Bupa We are a world leading Health Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care. At Bupa our people are transforming and making a difference in the world of health care. The Role Based at our Bupa Medical Visa Services Melbourne, Docklands, the Operations Support Consultant will be a vital part of the Central Support team, ensuring the day-to-day operations of all administration and processing tasks run smoothly. In addition, the position provides sound overflow support to the National Contact Centre and involves proactive inbound and outbound customer service supporting various Health Services throughout the business. Key Responsibilities Inbound and outbound customer service phone calls Processing of files e.g. medical reports and assessments Manage and respond to a high volume of emails Process refunds Booking and Enquiry support (Contact Centre support) All mail sorting, filing, scanning and distribution Ad hoc administration tasks About you You will have strong skills in customer service administration. You are inspired and driven by the opportunity to work with a global leader in health care that is on the path towards exciting transformation and growth. High volume processing and administration experience Strong communication skills Contact Centre Customer Service experience (highly regarded) Ability to multi task and strong time management skills Proven problem solving and decision-making ability High attention to detail Proven ability to meet and exceed turnaround times (SLAs KPIs) Strong written and verbal skills Above all, a positive attitude and outstanding work ethic. Why Join Bupa Apply now and youll enjoy all the benefits of working with Bupa in Australia, including We offer a competitive salary and Bupa benefits Being a Bupa employee provides you with excellent discounts off our Insurance Products (Health, Pet, Car, Home and Travel) along with other discounts and benefits within (Optical and Dental) Internal career progression opportunities We are known for our vibrant, high performing and incredibly rewarding workplace, and we take pride in creating exceptional and meaningful work experiences Discover what makes Bupa a place where talented people find inspiring personal and professional opportunities and rewards, working in a team where your expertise is recognised and your contribution truly valued. Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued. Find the purpose in your career

    location Melbourne VIC 3000, Australia


  • Customer Support Representative

    Customer Support Agent Fantastic St Kilda location. Be one of the early recruits in a rapidly growing business. Work in a dynamic, global team with opportunities to make a real difference. About PayK PayK is an exciting digital wallet and group payments app that is rapidly expanding in Australia. Our Executive Team has a successful record of exponential growth and being a major force of disruption in the fintech industry, and we are excited to bring our services to Australia. PayK is a mobile app that allows you to send, share, and collect money instantly. No cash needed Use PayBox to replace the old fashioned way of passing the collection hat around and send share money instantly and securely among your friends, work colleagues, team members and community groups. So whether you are collecting money for Friday night™s takeout, splitting the cab ride home, or paying your friend back for those concert tickets, PayK is there to solve your cash-chasing headaches. We currently have an exciting opportunity to join the Customer Support team in our St Kilda office, for an immediate start. You will receive training and ongoing support to be successful in your role and be exposed to growth and development opportunities, as you will be joining our team as we embark on our Australian adventure. About the role PayK takes immense pride in our Customer centric culture, innovation and high performance. We live by the words - Customer First. You will be the first point of contact for a range of customer enquiries, with a customer centric attitude you will explore the needs of members beyond their initial inquiry to build rapport and trust in our brand. You will gain exposure to other departments to help you learn more about the business and share knowledge amongst the wider organisation. You will be required to assist with administrative tasks or projects as required, during non-peak times, with our other departments. This is a rare opportunity to join in the early stages of our growth and to make your mark on the team there may be opportunities to progress into leadership roles within the Support division for the right candidates. You will be available for a minimum of 3 shifts across our Monday - Friday roster, starting at 9am with a 5pm finish. The responsibilities of the role include Deliver high quality customer service on inbound and outbound calls, emails and web chats by meeting and exceeding Quality Monitoring targets. Provide efficient and effective query resolution by anticipating member needs and taking ownership for first contact resolution to ensure an outstanding member experience. Demonstrate ownership of investigations on behalf of customers and competency handling escalations. Participate positively in the team and team meetings to share ideas and achievement of team goals. Contribute towards continuous process improvement. Work with Team Managers to improve personal capability and skills in formal and informal training sessions. Support peers and colleagues in delivering results, working closely with colleagues within the Contact Centre and the broader PayK organisation. Adhere to all legislative and privacy requirements required for the role. Comply with company standards and behaviours policies and procedures. About you A genuine passion for customer service. Excellent verbal and written communication skills and a pleasant phone manner. Ability to communicate calmly and provide assurance to customers regarding queries relating to financial matters. Prior experience in a contact centre environment preferred and ideally you will have experience working within a financial institution or have a strong understanding of digital wallets and digital payment systems. You will have the ability to resolve customer enquiries over the phone and in writing by asking the right questions to provide first contact resolution. You will relish in the challenge to understand and action financial and privacy policy compliance requirements in your role. You will enjoy working across multiple computer screens, have proven experience quickly qualifying information and presenting accurate and timely information to your customers. Looking for a challenge and an opportunity to develop your fintech career. In time growing into a leader within the team and business. Must have NO working restrictions or holiday working visas as full flexibility is required for this role. At PayK we are committed to Equal Employment Opportunities and welcome applications from everyone including but not limited to LGBTIQ identifying individuals, all ethnic origins, all ages, all disabilities and gender diverse individuals Applications will only be accepted from candidates that have the appropriate rights to work permanently in Australia. Successful applicants will be required to complete background screening prior to commencement of employment. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How would you rate your English language skills?

    location Melbourne VIC 3000, Australia


  • Customer Service | ongoing TEMP

    Customer Service ongoing TEMP Our client is a leading Manufacturing business in Dandenong and are now seeking an experienced Customer Service professional to start ASAP ongoing Hours are Monday to Friday 8.30am to 5.00pm Attractive hourly rate on offer and full training will be provided. Duties will include Answering phone calls (High Volume) Attending to emails Order tracking Sales Order entry Invoices E-filing Sending account reminders to customers Handling customers enquiries “ stock availability Liaising with other internal departments In order to be successful, you will have Available ASAP Previous Customer Service Administration experience Strong Microsoft skills Excellent verbal and written skills We look forward to your application Derrimut Unit 2, 86 East Derrimut Crescent Derrimut Victoria 3030 Notting Hill Suite 24, 202 Ferntree Gully Road Notting Hill Victoria 3168 Yeerongpilly Unit 1 “ 35 Ethel Street Yeerongpilly QLD 4105 Tullamarine Unit 5, 85 “ 91 Keilor Park Drive Tullamarine Vic 3043 Canning Vale 30 - 36 Wittenberg Drive Canning Vale WA 6155 jobscornerstonehr.com.au www.cornerstonehr.com.au

    location Melbourne VIC 3000, Australia


  • Customer Service at a Gelato Shop In Gelato store in Chadsto...

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    location Melbourne VIC 3148, Australia


  • Customer Service Officer - Browns Motors

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    location Victoria Rd, Melbourne VIC, Australia


  • Outbound Sales Customer Service

    Sunlover Heating is the leading Pool Heating Supplier to the industry is looking for an organised, efficient team player with experience in outbound sales,...

    location Ferntree Gully Rd, Knoxfield VIC 3180, Australia


  • Customer Service Officer

    You will be expected to do quotes, sales orders and office related duties. Minimum 2 years Customer Services experience....

    location Brunswick Rd, Melbourne VIC, Australia


  • Customer Service / warehouse support all-rounder

    We will only consider applications with either of these qualifications. Helping to manage this busy showroom, customer sales, answering phone, unpacking stock....

    location Dunearn Rd, Dandenong North VIC 3175, Australia


  • Sales and Customer Service (Sports Division)

    If so, we have an exciting opportunity to learn skills in the world of sales and marketing in an environment of passionate and enthusiastic people....

    location Richmond VIC, Australia


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