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NEWS

What is a Employment Agency?

A staffing agency is a company contracted by an employer to help with its hiring needs. Employment Agencies find temp staff to fill all kinds of jobs, from contract staff to casual staffing in a number of career fields. Whether a business needs a Sales full time, office support part-time, office support contractor or a accounts payable clerk staff, a recruitment company can source the right talent. Staffing Agency tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 3 million people are employed by staff agency, and staffing agency hire 8 million employment agency every year.

Function of a Employment Agencies

Employment Agency not only bring expertise to the employment process but they remove the time and administration work out of the hiring process. Hiring a worker can cost 6 to 22 percent of the role’s salary and take 28 to 49 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the businesses.

If a enterprises needs temp staff, it uses a staffing agency. Employment Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and staffing agency are a good fit.

For job seekers, an staff agency can be the ticket to getting that full-time collections officer or collections telemarketer role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different organisations and industries, whether you are looking for temporary, executive, permanent or full-time roles.

In order to register with or work with a recruitment agency, you'll have to do one or more the following steps:

  1. Find and register with one or more recruitment agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the employment agency will be the ones hiring you. When a temporary position is a match for you, the staffing agency will call you to tell you about the position and arrange the assignment. If you don't hear from a employment agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the recruitment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Employment Agency charge fees to businesses. For candidates it is free to register and there is no charges if placed by a staffing agency into a new job.


With collections officer, collections telemarketer and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on (08) 7078 8712 to discover how we can help turn your collections operator, collections officer or collections telemarketer problem into a solution!

For more Collections Officer Career Advice see below additional resources to find the perfect job:

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