Contact Center Jobs In Adelaide

Now Displaying 9 of 11 Contact Center Jobs




  • Customer Service Assistant

    Customer Service Assistant San Remo is a market leader in pasta and food manufacturing providing high quality products across our range of iconic brands to our domestic and international customers. With some of Australias most well known and loved brands, San Remo continues to enhance its market position with an extensive range of diverse and innovative products. About the role In this role you will be exposed to a diverse range of tasks focussed on providing first class service to customers, consumers, external stakeholders and other internal departments. Your core duties will include Receiving, processing and recording customer orders taken over the phone, internet or fax Allocating stock and providing confirmations to customers Receiving varied customer enquiries using set scripts and processes Receiving and redirecting external phone calls and confidential faxes to relevant departments Supporting other departments by providing general administrative assistance from time to time. Skills Experience To be successful in this role, you will need to demonstrate your proven experience in a customer service or call centre environment and have a strong customer service focus. Ideally you will have Direct experience in a customer service call centre environment A high level of energy and drive Excellent communication skills and telephone presence Highly accurate and proficient data entry skills The ability to learn new product ranges and features A real sense of team spirit. This is a fantastic opportunity to join a vibrant and energetic team. If you have experience in a call centre environment and feel that you meet the requirements for the role, you are encouraged to apply today. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How much notice are you required to give your current employer? Have you worked in a call centre before? What is your expected hourly rate? Are you able to work full time (38 hrs per week)?

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Advisor

    BankSA is an iconic banking brand, with more than 170 years of retail and business banking experience and a strong heritage in the South Australian and Northern...

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Representative

    To succeed in this role, you will need a minimum of 3 years experience within a Customer Service or Customer Care position....

    location Adelaide SA 5085, Australia


  • Customer Engagement

    Seeking a passionate Customer Advocate to join our friendly and professional team Casual Role Ideal for someone wanting to get a head start in the Fin-tech world. Due to an internal secondment a casual position has become available in our highly regarded Engagement Team. This is an amazing opportunity for a motivated professional to join an international, bespoke fintech company on the forefront of the industry in a time of exciting change and industry leading development. The successful candidates will have solid customer service experience, handle calls, emails and webchat to solve queries from current and potential customers on a day-to-day basis while also engaging in research and development, taking a meaningful hand in shaping engagement strategy and driving continuous improvement. Make no mistake, our Engagement Team stretches across the entire customer journey as part of our focus on driving empowerment and education. To be successful in this role you will require the following A minimum of 3 years experience in a customer centric role with the ability to quickly and accurately attend to customer queries whilst maintaining a high level of professionalism. Outstanding oral and written communication. The ability to work autonomously, problem solve and manage competing priorities. Knowledge of current Customer Engagement industry CSLA standards. Proven experience in an Omni-flow environment. A high level of attention to detail. Case management and digital engagement experience is desirable. This is an outstanding and rare opportunity to join a fast-pasted team of talented and highly motivated professionals in an environment where you are encouraged to utilise your skills. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? How many years experience do you have as a customer services representative?

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Engagement

    Seeking a passionate Customer Advocate to join our friendly and professional team Casual Role Ideal for someone wanting to get a head start in the Fin-tech world. Due to an internal secondment a casual position has become available in our highly regarded Engagement Team. This is an amazing opportunity for a motivated professional to join an international, bespoke fintech company on the forefront of the industry in a time of exciting change and industry leading development. The successful candidates will have solid customer service experience, handle calls, emails and webchat to solve queries from current and potential customers on a day-to-day basis while also engaging in research and development, taking a meaningful hand in shaping engagement strategy and driving continuous improvement. Make no mistake, our Engagement Team stretches across the entire customer journey as part of our focus on driving empowerment and education. To be successful in this role you will require the following A minimum of 3 years experience in a customer centric role with the ability to quickly and accurately attend to customer queries whilst maintaining a high level of professionalism. Outstanding oral and written communication. The ability to work autonomously, problem solve and manage competing priorities. Knowledge of current Customer Engagement industry CSLA standards. Proven experience in an Omni-flow environment. A high level of attention to detail. Case management and digital engagement experience is desirable. This is an outstanding and rare opportunity to join a fast-pasted team of talented and highly motivated professionals in an environment where you are encouraged to utilise your skills. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? How many years experience do you have as a customer services representative?

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Advisor

    BankSA is an iconic banking brand, with more than 170 years of retail and business banking experience and a strong heritage in the South Australian and Northern...

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Advisor

    BankSA is an iconic banking brand, with more than 170 years of retail and business banking experience and a strong heritage in the South Australian and Northern...

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Officer - 12 Month Fixed Term Contract

    An opportunity exists with dynamic distribution company, Samuel Smith Son. Established in 1923 and responsible for the distribution of icon wine brands, including Yalumba. The role of Customer Service Officer is a 12 month fixed term contract that sits within the National Group Customer Service team based at the Yalumba Winery in Angaston, servicing Yalumba, Samuel Smith Son and Negociants combined portfolios. The objective of this role is to provide exceptional customer service to both external and internal customers, through facilitating the day-to-day supply of finished goods to our national portfolio of customers. In addition, this role is responsible for the accurate and timely data entry of sales orders, credits and relevant customer data into a CRM system. To be successful in this role, candidates must demonstrate a minimum two years™ experience in a customer service role within FMCG Wine Manufacturing OR Distribution. You will have sound skills in Microsoft Office Word, Excel and Outlook. Previous experience with JD Edwards would be advantageous. We are seeking a reliable, proactive and customer focused communicator with a œcan do attitude who will focus on delivering the best possible experiences to both internal and external stakeholders. Proven ability to resolve customer conflict while contributing to a positive team culture is considered essential to this role. To discuss this opportunity please phone Sally on 08 8561 3283 OR apply using the APPLY NOW function, applications close 18th June 2019. For more information, please visit www.yalumba.com www.negociants.com www.samsmith.com The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location Lower Hermitage SA 5131, Australia


  • Customer Service Officer - 12 Month Fixed Term Contract

    An opportunity exists with dynamic distribution company, Samuel Smith Son. Established in 1923 and responsible for the distribution of icon wine brands, including Yalumba. The role of Customer Service Officer is a 12 month fixed term contract that sits within the National Group Customer Service team based at the Yalumba Winery in Angaston, servicing Yalumba, Samuel Smith Son and Negociants combined portfolios. The objective of this role is to provide exceptional customer service to both external and internal customers, through facilitating the day-to-day supply of finished goods to our national portfolio of customers. In addition, this role is responsible for the accurate and timely data entry of sales orders, credits and relevant customer data into a CRM system. To be successful in this role, candidates must demonstrate a minimum two years™ experience in a customer service role within FMCG Wine Manufacturing OR Distribution. You will have sound skills in Microsoft Office Word, Excel and Outlook. Previous experience with JD Edwards would be advantageous. We are seeking a reliable, proactive and customer focused communicator with a œcan do attitude who will focus on delivering the best possible experiences to both internal and external stakeholders. Proven ability to resolve customer conflict while contributing to a positive team culture is considered essential to this role. To discuss this opportunity please phone Sally on 08 8561 3283 OR apply using the APPLY NOW function, applications close 18th June 2019. For more information, please visit www.yalumba.com www.negociants.com www.samsmith.com The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location Lower Hermitage SA 5131, Australia


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