Contact Center Jobs In Sydney

Now Displaying 60 of 133 Contact Center Jobs




  • Customer Service Representative

    If you like the idea of being a part of revolutionary international company with a young, energetic environment that supports the need for flexibility and...

    location Parramatta, Charles St, Parramatta NSW 2150, Australia


  • Data Entry & Customer Service

    Liaise with customers and drivers. Enter incoming sales orders. Applicant must have own car and licence, location not accessible via public transport....

    location Constitution Hill NSW 2145, Australia


  • Customer Service Coordinator

    The key duties of the role will be to provide advice and support to customers on product, pricing, stock availability and associated information....

    location Padstow Heights NSW, Australia


  • Customer Service Representative

    Your day will include interacting with our Customers, Clients, Trades and internal staff to build strong relationships and capture critical information to...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Specialist

    Your position is full time and involves daily tasks such as fielding support calls and emails from customers. We are an Australian-based, young and enthusiastic digital technology team in a rapidly growing company looking for a new support...

    location Warringah Rd, Sydney NSW, Australia


  • Inbound Sales & Customer Service Consultant

    Inbound Sales Customer Service Consultant Are you a switched-on sales and customer service professional looking to join an innovative organisation with bags of opportunity for career development? Do you love talking to customers? Get a kick out of providing the best possible customer experience? Then read on... About Us The Winning Group isnt just a retail business as you might know us we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Home Clearance, online retailer Appliances Online and national logistics and installation business Winning Services. Our mission is to provide the worlds best customer experience About The Role Youll be working at the very heart of our business, talking to customers more than anyone else in the company As the voice of our brand, this will be a busy and fast-paced role where youll be given lots of support to set you up for success. If you love talking to customers, are a natural problem solver and want to work as part of a close-knit team with bags of opportunity to grow your career then this is the role for you What Your Day-To-Day Will Look Like Be the first point of contact for our customers - ensuring the Appliances Online brand is championed and represented in the best possible light Respond to queries regarding products, delivery, service issues and processing sales via email and phone Review website content and ensuring all data is correct A Bit About You A strong focus on sales and exceeding targets Outstanding verbal and written communication Excellent self organisation and time management skills Excellent computer skills A dynamic and proactive approach with the ability to adapt to rapid changes Passionate about providing exceptional customer service Whats In It For You? Were agile, dynamic and aim to push boundaries - on top of our century long history, we are leading the way for innovation in the Australian retail industry We have table tennis, a pool table, darts board and PS4 console We have an outdoor deck with a barbecue - great for breakfast Casual dress code - did someone say jeans and a hoodie? You will really be part of a family - we are a family-owned and family-run business We are always on the lookout for talented people who can help us successfully balance our entrepreneurial spirit with old-world family values. If you are looking for a working environment thats flexible, exciting and fast-paced, and want to work for a company that continually strives to innovate and be a leader in its field, then apply today The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Do you have experience in a sales role? How would you rate your English language skills?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Key Accountabilities Managing the order to cash flow process (Order CollectionEntryManagement) ensuring the balance of commercial conditions - as per Business Manager guidelines - and planning requirements Supervising the overall logistic flow acting as interface between Sales force, Logistic and Distribution and Customers, being the reference point for Accounts and solving any related issues Working closely with Sales force to ensure excellent service level and customers satisfaction Actively analyzing processesflows and proposing ad hoc solutions for both Customer Service structure and clients requests Managing the customers portfolio ensuring “ through thorough order analytics, liaising with Sales Operations team “ that our customers are served at highest best standard Monitoring and managing customers master data according to the requirements to help improve efficiency. Desired Skills Experience A minimum of 1+ year experience in a Customer Service role Mother tongue English (any other language will be a plus) Strong communication and interpersonal skills Proficient with excel and basic IT systems Problem Solving and analytical skills Team player Ability to listen and to manage a commercial relationship Dynamic, passionate and enthusiastic attitude Current location Surry Hills, Sydney Hours Monday - Friday, 9am - 5pm The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer?

    location NSW 2000, Sydney NSW 2000, Australia


  • Techstore Sales/Customer Service Assistant

    Techstore SalesCustomer Service Assistant About the Company Our Road Tech Marine products will appeal to anyone who travels the country in specially configured, self propelled or towed equipment which enables a degree of comfort to be enjoyed over straight camping. Also, we are part of one of Australias largest private owned retail groups, Jaycar Electronics Group, so your career opportunities are endless About the role A fantastic opportunity has arisen for a motivated Sales Assistant to join our organisation and play a vital role in supporting our Online Sales Department. Your role will be varied, primarily supporting Road Tech Marine Techstore and sales, phone sales and technical enquiries. Your role will include providing support and making sales as well as other tasks like customer service assistance, contact and support to the customer, liaising with product managers and with stores plus many all rounder administrative tasks within the Techstore. Training and guidance will be provided. This role will give you an insight into the many facets of working in a dynamic Sales Department. Skills Experience An outdoors enthusiast “ you enjoy Boating, Fishing, Camping, Caravanning andor 4WD Technical electronics background (preferred not essential) High level of communication skills Problem solving skills Attention to detail a must Fantastic organization skills A cheerful and professional attitude Willingness to learn Basic Microsoft office skills Previous inbound call centre experience (preferred) Team Player Culture Benefits If youre a person who gets the job done with a sense of urgency, is opportunistic, not afraid to think outside the box and passionate about technology then this is the organisation for you. Negotiable package commensurate with experience is on offer. To submit your application, please apply online using the appropriate link below. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? Have you worked in a call centre before? Which of the following Microsoft Office products are you experienced with?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    About Us Compass Housing Services is a charitable international community housing organisation with a vision that all people have appropriate and affordable shelter and are engaged in sustainable communities. Compass is a recognised employer of choice and we are passionate about investing in our employees by providing them with opportunities to develop their skills and qualifications About the role Great opportunity for an experienced Customer Service Officer to join our Sydney team based in Leumeah on a permanent part-time basis. Working Monday, Tuesday, Thursday and Friday within our operational department you will provide the benchmark in customer service excellence. You will liaise with internal external stakeholders on sensitive issues requiring you to possess excellent verbal written communication skills understand the importance of confidentiality. This role offers you the opportunity to showcase your skills and abilities by providing end to end customer service. Key Responsibilities include Answering incoming calls as the first point of customer contact Responding to general tenant enquiries, updating customer records, triaging basic maintenance problems and raising service requests Assist with walk-in housing enquiries General administrative duties including but not limited to word processing, filing, banking Updating records in our database system Collecting, collating, and recording documents as requested About You To be considered for this role, please ensure you have addressed the following essential selection criteria Demonstrated experience in a call centre or high volume customer service environment Demonstrated experience in delivering exceptional customer service with the ability to gather relevant information through effective questioning Well developed and effective interpersonal, de-escalation and communication skills General administration duties will be part of the role so proficiency in Excel, Word Outlook is essential Experience in the social housing sector is desirable but not essential How to apply To apply, please follow the link to our website (httpswww.compasshousing.orgaboutjobs) ensuring you attach your covering letter addressing the key selection criteria and an up to date resume. Applications reviewed on receipt. Please note, all applicants must be willing to undergo a National Police Check as part of the recruitment process. Agency referrals will not be accepted for this position. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary?

    location NSW 2000, Sydney NSW 2000, Australia


  • NDIS Customer Service Operator

    NDIS Customer Service Operator About Us Healthcare Australia ˜HCA™ is a national specialist healthcare staffing and direct care service provider that has a strong value set that believes in ethical business practice in providing effective support staff to NDIS participants. We are a large and diverse healthcare business with strong presence in traditional staffing of nursing, community and allied sectors, but with a footprint in more diverse areas of healthcare such as corporate health, defence, and education. The National Disability Insurance Scheme (NDIS) is the incoming way of providing support for Australians with disability, their families and carers. The NDIS will provide about 460,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live a fuller life. Our goal is to build a robust and sustainable range of NDIS 11 service direct to customers which will then provide them with the ability to achieve their goals including living in their own home. The Opportunity As we enter a changing landscape with the roll out of the NDIS, HCA Home is looking for a Customer Service Operator to join our newly created inquiry team. This is an exciting time of exponential growth for HCA as we launch into the delivery of disability services under the NDIS. Our NDIS team is expanding nationally and we require a Customer Service Operator who will be responsible for providing administration support, customer service and information services (via phone) our new and existing customer base. This role is usually the first contact with new customer and as such requires a friendly, professional, patient and knowledgeable to be successful. Tasks include, but are not limited to First point of contact for any calls coming through Directing calls to the correct channel Answer and assist incoming customer inquiries for high call volume Provide administrative support to the local operational team Complete records and data management with a strong attention to detail Work with the business manager to provide support to the operational team and develop new skills The rewards Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of NDIS services in Australia, then HCA is for you. We are a people-centric business with our core values being the heart and soul of all that we do. Is this you? Driven, passionate and dedicated to assist with telephone inquiries Emotionally intelligent and an ability to emphasise with customers and respond to their ever-changing needs. Ability to calmly perform in difficult and high pressure situations Determined to perform, exceed targets and execute commercial concepts. Excellent communication and customer service skills. If the answer to all the above is ˜yes™ then apply today for the opportunity to make a real difference in the lives of people with disability.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative/ Case Manager

    Customer Service Representative Case Manager Globally recognised Luxury Automotive Brand No weekend work Be part of an outstanding customer service team The Business Percepta is a full-service, customer loyalty global joint venture providing first class customer service solutions to a range of clients in the automotive industry. Working with our clients, we help establish and maintain enduring relationships with their customers through a variety of custom programs designed to provide a superior consumer experience. One of our clients is a globally recognised luxury automotive brand “ therefore their customers expect us to go above and beyond and exceed on all levels of the customer service experience and expectations. The Role Work with a world class automotive brand to deliver an excellent standard of customer service over the phone and email Assist with various outbound projects as necessary Assist with case managing high level customer complaints Liaising with internal stakeholders to resolve customer issues The Successful Candidate You are passionate about providing first class customer service You have at least 12 months experience dealing with customers You love to talk You are hands on and have an excellent attention to detail You are able to pick up new computer systems quickly You are able to work well under pressure You love working with others to solve problems Final Enticement This is an outstanding opportunity to gain experience in a prestigious automotive brand and work with a team of Customer Experience Professionals who are dedicated to delivering the best customer service. Interested? If you feel you have the qualification, skills and experience for this position, and can demonstrate Perceptas values “ we would like to hear from you. We invite you to apply by clicking on the necessary links and submit your cover letter and CV. Email Please click the Apply Now button below. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Engagement Traineeship

    Customer Engagement Traineeship THE TRAINEESHIP Do you want to build your skills to deliver a rewarding customer service experience, and the ability to manage priorities and workplace challenges? Start your career with this Customer Engagement Traineeship. Undertaking this 12-month traineeship will give you the tools and strategies to create memorable customer experiences and earn your Certificate III in Customer Engagement. You will be working behind the scenesinvestigating and responding to delivery queries and issues to implementing process improvements. This position is located in Arndell Park and you will be hosted with a leading supplier of superior road signage, traffic safety products, signage banners, civil supplies, tools and consumables, emergency spill containment, PPE, height safety confined space accessories and kits. THE BEST BITS We will actually pay you to learn How many of your Uni mates get paid to study? Potential to be selected for one of MIGAS™ annual MiScholarship funding, a combination of a cash prize and additional financial support Your own personal MIGAS mentor who will guide you through your apprenticeship and We are a culturally diverse employer and actively advocate for local Indigenous Australians and women in trades WHO SHOULD APPLY A customer service expert who thrives on ensuring best customer outcomes.A problem solver,complemented by strong typing and computer skills,high attention to detail and the ability to absorb and adapt to new information. Must have™s Driver™s license and own car Excellent written and verbal communication skills Ability to work as part of a team Pass a pre-employment medical and police check If you think this could be you “ apply online now by submitting your resume and cover letter explaining why you think you would be the Customer Engagement Trainee Not sure what to say in a cover letter? Don™t sell yourself short “ visit our website for some great tips on how to write a stand-out cover letter httpswww.migas.com.aunewshow-to-write-a-cover-letter

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer Online

    Customer Service Officer Online Work with one of Australias most empowering brands - Bras N Things Love coming to work everyday Our brand is fabulous and energetic¦and so is our culture A little about us Bras N Things is Australias leading lingerie retailer, with more than 180 stores across Australia, New Zealand, South Africa and still growing. At Bras N Things we are committed and passionate about Our Vision to empowering women to feel fabulous always-this resonates in everything we do. Customer Service Officer - Online Bras N Things Alexandria, Sydney We are looking for an experienced and super motivated Customer Service Officer to join our Online Customer Service Team on a full-time basis. Your role will be to assist with high volume inbound calls from our consumers problem solve and respond to email queries live chat to our customers as they shop online, ensuring that Customers Always Come First Responding to and engaging customers on social media Ensure all customer complaints are dealt with and responded as per our service level agreements We log all interactions with our customers on our CRM so we can keep track of current and historical conversations. Cases coming in will range from Wheres my order?, to I cant seem to find the bra Im after on your website ¦ can you help? So you need to be ready for anything, and capable of flexing and adapting to each case as it comes in. What experience do I have? You have previous call centre or product-based customer supportservice experience Culture fit is everything to us - were looking for someone who is dedicated to their role, loves providing high levels of customer service and is seeking a career, not just a job Customer service will always come first, we are looking for someone who enjoys and has a real passion for putting the customer at the heart of everything you do. You have experience working in an environment that is KPI-orientated and are driven by hitting your daily, weekly and monthly objectives. The team work 8.30am - 5.30pm with an hours break at lunch time. Our Culture Our Culture is found in the little things¦..our focus on Customers, communication, Team building and the respect that our Team have for each other creates an environment full of passion, proactivity and positive attitudes. Our Benefits We love to recognise and thank our Team for a job well done. Some of the ways we do this include Generous Team Discounts at Bras N Things and all other Hanes Brands Benefits Program Recognition for outstanding results Exciting opportunities for Career progression Continual Training and Development How to Apply Express your interest by selecting apply now and upload your CV. We look forward to hearing from you soon

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Excellent opportunity to work within the food service industry Fantastic Team Environment Can do attitude Immediate Start On-Site Parking Attention to Detail ESSENTIAL Food Service experience a BONUS Monday to Friday, 9-5 The Role An exciting opportunity exists for a Customer Service Officer this food service industry. The successful candidate must be committed to providing a highly professional, efficient and friendly service within a fast paced environment. We are seeking an individual with an energetic and friendly disposition excellent professional presentation and outstanding communication skills. You must be able to quickly learn the in house computer system and various processes. The Responsibilities Answering incoming calls Accurate data entry order inputting (high volume) Client Liaison - taking client orders and some front counter service Filing and General administration support. The Successful Candidate The successful candidate must have excellent time management skills, the ability to multi-task, and have a high attention to detail. You must also be confident in Microsoft Office, have above average WPM typing speed and have a minimum 12 months experience in a similar Admin based role. You will also need to have a licence and reliable vehicle. We are looking for a person who can Work quickly and efficiently, especially under pressure Be friendly, positive and professional Be punctual, reliable, efficient and have a sound work ethic Learn tasks promptly Bring strong communication skills to the role with an excellent telephone manner Be proactive in assisting the team and The ability to work as part of a team and autonomously. If you are looking for a great opportunity please apply now. If you have any questions, please do not hesitate to contact Madonna on 9599 6963

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Agent

    Customer Support Agent Greenstone Financial Services is one of the fastest growing and most successful direct life insurance company in Australia representing blue-chip brands such as Real Insurance, Australian Seniors Insurance Agency, RSPCA Pet Insurance, Medibank and Woolworths. The Opportunity The Customer Support Agent will be responsible for receiving inbound calls from customers and making outbound calls to customers in regards to their policies. The agent will ensure that with every customer interaction that the highest levels of customer service is provided within agreed time frames. The agent will also be responsible for processing work items from internal and external customers in regards to policies. Required skills and experience Experience in a customer service environment The ability to provide customers with the highest levels of customer experience and quality Commitment to the delivery of exceptional customer service on all customer interactions Excellent complaint and conflict handling skills Highly empathetic Professional phone manner and excellent soft skills Commitment to the team ethos Excellent listening, verbal and written communication skills Attention to detail and highly organised Good problem solving ability Ability to build and maintain rapport A strong ability to multitask Able to work under high pressure and meet strict deadlines Desirable Competent touch typing abilities Whats in it for you? Great central location - avoid the hustle and bustle of the city and the stressful commute Fantastic employee benefits including access to onsite gym facilities, free monthly massages, weekly lunch and fresh fruit, onsite café Company funded paid parental leave benefit Additional day of leave to reward ongoing tenure Initial induction product training and on-going manager and team support Access to ongoing professional development and career progression within a leading organisation To be eligible you must be a permanent resident with full working rights in Australia. Please send your resume to recruitmentgreenstone.com.au or Apply Now

    location NSW 2000, Sydney NSW 2000, Australia


  • Indigenous Customer Contact Agent - Parramatta

    Indigenous Customer Contact Agent - Parramatta Are you of Aboriginal or Torres Strait Islander decent? Are you looking for a career in administration and customer contact? We are currently seeking Expressions of Interest to join our team in our National Contact Centre. Who Are We? Partnered with Broadspectrum and the Government, the Indigenous Employment Parity Initiative is helping Broadspectrum increase their Indigenous Employment in our local communities to help build long lasting careers for our mob. The Client Broadspectrum is an operations, maintenance and construction services organisation operating globally in the resources, energy, industrial, infrastructure, rail, property and Defence sectors. Broadspectrum has a 247 National call centre that are always ready to provide an appropriate solution to any problem whether that is to organise a plumber to fix a leak or completely restore and refurbish a social housing property. The Role This position provides Aboriginal and Torres Strait Islander people an opportunity to engage with their local community as a Customer Solutions Officer. As the face of Broadspectrum, you will provide a high level of customer service, assist with general enquires and dispatch a high level of work orders to the appropriate subcontractor. Your duties will include, but not be limited to Assist management and team with daily administrative tasks Ability work effectively under pressure Ensure all contract SLA targets are achieved for inboundoutbound call resolution and follow up Managing work orders to meet agreed targets, standards and key performance indicators Offering excellent customer care to all stakeholders Undertaking training and development programs to achieve individual and team prescribed targets Providing support to all team members of the Contact Centre through sharing knowledge and cross training Meeting deadlines and key targets as set by the management team. Skills and Experience Exhibit a passionate and positive work attitude Demonstrated customer service experience Ability to utilise financial computer software and systems Great verbal and written communication abilities Culture and Benefits Align yourself with a strong and nationally recognisable brand Obtain a nationally recognised Certificate 4 qualification 24 months™ job security and career development opportunities Work alongside supportive colleagues and management Innovative and progressive office environment Be a part of a career, not just a job How to Apply Please note that you must identify as a person of Aboriginal and Torres Strait Islander background to be eligible for this role. To apply, please click the Apply Now button and complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role. Broadspectrum respectfully acknowledges Indigenous Australians both past and present as the Traditional Owners and Custodians of the land on which we work. Broadspectrum values a flexible and diverse workforce and encourages Australian Aboriginal and Torres Strait Islander peoples to apply for this vacancy.

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre - Customer Service Officer

    Call Centre - Customer Service Officer SUTTONS MOTORS GROUP is one of Sydneys most successful automotive dealer groups has a centralised outbound call centre to manage customer service bookings for our multi-franchise dealerships. Multiple opportunities have become available to join our outstanding team based in Wetherill Park on an initial 6 month temporary contract with view to extend thereafter. If you demonstrate superior customer service skills and are a motivated learner, our team would like to hear from you. ABOUT THE ROLE The purpose of our call centre is to increase the service retention and traffic flow. The call centre supports 18+ Service Centres within our Group. You will proactively contact customers to secure vehicle service bookings and successfully handle customer objections. You are someone who follows through on your commitment to providing a superior customer experience. ESSENTIAL SKILLS Excellent verbal communication skills Confident telephone manner Capability to make high volume calls Customer service skills helpful attitude Excellent computer skills, ability to use multiple screens Reliable, with strong work ethic Self-motivated and team player DESIRABLE SKILLS Understanding of vehicle service intervals Call centre experience WE CAN OFFER YOU Fantastic support training Excellent conditions with friendly and professional staff Modern office environment If you have the required skills and the passion to join our team, simply APPLY ONLINE. Please attach your current RESUME and a COVER LETTER, highlighting your relevant experience. PLEASE NOTE Applicants who do not have the required skills will not be considered. Only short-listed applicants will be contacted. Applicants must be physically located in Australia and must be Australian or New Zealand citizen or hold a permanent residency visa. We are an equal opportunity employer, supporting gender equality and workplace diversity. You will be asked the following questions when you apply Are you eligible to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Are you willing to undergo pre-employment drug and alcohol screening? For more information about our Company go to www.suttons.com.au If you would like to find out more about this position, please contact our Human Resources Office - hrsuttons.com.au For more information about our Company go to www.suttons.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Whats your expected annual base salary?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service and Order Processing Consultant

    Managing inbound calls from clients (All B2B) in relation to current or new orders. Transfer calls internally to the relevant departments....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Job

    Minimum 65,000 + Superannuation. Dedicated, Enthusiastic Eager Learner. Past experience with lighting products or related products is an advantage but not...

    location Alexandria Ln, Surry Hills NSW 2010, Australia


  • Customer Service Representative - Inbound

    Please follow the instructions on the application page regarding your Work History, Education and Qualifications....

    location Parramatta, Charles St, Parramatta NSW 2150, Australia


  • Storeperson with customer service skills - Fire / Plumbing I...

    A new position has become available within our store for a new storeperson. This role reports to the Warehouse Manager and requires all the normal duties of a...

    location Rodd Rd, Five Dock NSW 2046, Australia


  • PA & Customer Service - Wiley Park

    To be successful you must · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representatives/Associate

    Minimum 12 months general office experience or equivalent college education. Demonstrated data entry accuracy. Full-time, Contract, Permanent....

    location NSW 2000, Sydney NSW 2000, Australia


  • Warehouse Packing & and Customer Service

    Fast growing online pet retail business only 2 years old. Covering a range of activities from typical stores pick and pack, deliveries, purchase ordering...

    location St George College Library, Lachal Ave, Kogarah NSW 2217, Australia


  • Customer Care Consultant

    Customer Care Consultant Small, supportive customer service team Full time role, immediate start Be part of an innovative, customer driven company Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing. We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Passionate about our purpose, we believe in giving back through our Hear the World foundation. We are growing and are looking for customer-focused professionals to join our Customer Care Centre team at our North Sydney office, conveniently located 5 minutes from the train station. You will play an important role within the business, delighting our clients with positive, helpful experiences around their hearing care appointments. If you enjoy interacting with people, hitting targets and providing great customer service, this could be the role for you. The work is phone-based, making contact with clients through both inbound and outbound channels. However, no cold calling is required. Full time roles are currently available, with training and onboarding to commence as soon as possible for the right candidates. There is great opportunity to achieve bonuses and incentive payments in addition to base salary too. We are seeking individuals with the following Customer service experience is an advantage but candidates with all levels of experience will be considered A clear, articulate speaking voice Empathy, care and drive to make a difference Intermediate PC skills minimum. Experience with CRM and call centre software, Outlook, Word and Excel preferable The ability to work as part of a close-knit team, combined with the motivation to reach individual goals Hours will be rostered between 9am and 7pm Monday to Friday, with flexibility for the right candidate. These positions are based in our head office, a 5 minute walk from North Sydney train station, shops and cafes. Enjoy the comfort of modern offices and facilities as well as a friendly and sociable team that are passionate about what they do. For further details about us, please visit the Companys web site at www.connecthearing.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Whats your expected annual base salary?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer - Medical

    Customer Service Officer - Medical The Company This business is a large multinational organisation that manufactures dental implants. They are known for their innovative and world class products, amazing team culture, and incredible career opportunities throughout Fortune 500 powerhouse Best-in-class industry products Extensive resources for training provided Career growth opportunities globally Amazing brand and reputation The Position Now available, a Customer Service Officer is open to join the team in Macquarie Park. This position will see the ideal candidate reporting to the Administration manager and responsible for outstanding customer service to Clients, External sales representative and internal staff. Customer Service Officer position First point of contact for client portfolio Assisting with phone and email orders Advising and co-ordinating with external sales reps Macquarie Park office location 55,000 - 60,000 Salary + Super + Bonus The Candidate The ideal candidate will be coming from a background in customer service, ideally for a supplier of dental products. This position will be perfect for anyone wanting to join a leading brand name and be rewarded for their efforts. A candidate with a customer service administration background Dental industry experience highly regarded Lives within a reasonable proximity of the office Strong communicator Attention to detail Wants to work for the industry leader in dental If you fill the above criteria click apply or phone Blake directly on 07 3317 6009 for a private and confidential discussion. Otherwise visit us at www.venditoconsultinggroup.com.au to view other roles that could be of interest.

    location NSW 2000, Sydney NSW 2000, Australia


  • Call Centre Agent

    Call Centre Agent 12 Month Contract Randwick Location No Weekend Work Our client is a leading education institution that provide vocational and further education courses for all ages. We are looking for a vibrant Call Centre agent to provide excellent Customer Service, whilst walking potential customers through course descriptions and converting them to enrolment, as well as general office support. Interviews will be held as soon as possible. Whats on offer A convenient location Monday - friday Rotating rosta from 7am-7pm Progression potential for high performers Contract until April 2020 35 hours a week RequirementsSkills Must have Call Centre experience Must have advanced Microsoft Skills Must hold a valid WWCC Have a great attitude towards work Motivated with the drive to succeed This exciting opportunity wont be around for long Apply now Please submit your CV in word format All applicant information is treated as per Symmetry HR privacy policy located at www.symmetryhr.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Care & Administration Coordinator

    About the business KARENGEE is a made to measure designer fashion brand hailing from Sydney, Australia, established in 2013 by its eponymous Creative Director. Founded on the core values of simplicity, elegance timelessness, the KARENGEE brand is one that not only offers beautifully crafted designs, but a truly personalized and special experience. Renowned for its signature structure, tailoring and versatile nature. Each garment is customized for our clients and hand crafted at our Sydney Studio. KARENGEE is sold globally online, by appointment throughout Australia and via Chifley Plaza, Sydney being the flagship store. This womenswear fashion label is located in outer Sydney and is experiencing rapid growth. About the role We are seeking an enthusiastic, switched-on and self-motivated Customer Care Administration Coordinator. This role is perfectly suited to someone that may have experience working in a store environment and dealing with customer service face-to-face. The key responsibilities include but not limited too Take ownership of the customer service experience by ensuring all customer interactions either by phone or email are seamless, best in class, and handled in a timely manner Handle inbound and outbound calls Promote a thorough and up to date knowledge of all products and services to become a brand expert Assist with a variety of inquiries related to website navigation, customer orders and product information and where applicable upsell or convert to in-store appointments Assist with store inquiries related to stock availability, customer service and feedback. Assist the Production Manager with fulfilment of online orders, dispatch of store orders and maintain the production trackers Input and manage orders and product set up in CIN7 Manage and coordinate the KARENGEE Interstate Showcase Events Other production or admin support duties as required Benefits and perks A competitive salary Career development and advancement opportunities Collaborative and dynamic company culture Skills Fashion eCommerce Sales and customer service experience (preferred), with a keen understanding of high end fashion needs and expectations You bring a passionate, dedicated and enthusiastic approach to customer service You have 1-2 years of contact centre or customer service experience Previous experience and knowledge of a CRM (Customer Relations System) Are an excellent team player Are customer service focused love to go the extra mile Are self-motivated results driven with great initiative Are highly organised, pay attention to detail Excellent verbal and written communication skills Excellent problem solving abilities Are computer savvy To apply for this position, please send your CV and a cover letter telling us why you are the perfect candidate. Please note that only those applicants with relevant experience will be contacted in relation to their applications.

    location NSW 2000, Sydney NSW 2000, Australia


  • CUSTOMER SERVICE SPECIALISTS

    CUSTOMER SERVICE SPECIALISTS The Company Sonoma is one of Sydneys original and premier artisan sourdough bakeries. Our business originates from a humble beginning, authentic quality products and uncompromised standards. We are currently experiencing rapid growth and looking forward to add diverse capability to our team. At Sonoma, we believe in taking the time to get to know our customers as a person, not a series of accounts. So were looking for genuine people specialists to become key members of our customer service team. The Customer Service Specialist will have fundamental customer service skills to support our on the field Account Managers. In this role, you will assist with the coordination of the daily tasks by supporting the administration of our customer accounts and ensure all major accounts are attended too daily. This will involve flagging problems, analyzing information and developing solutions to produce reports that will tailor a plan to assist with better management of our new and existing accounts. Reporting to the Head of Customer Service, the aim of the position is to provide sales administration support to the business working closely with the Sales and Customer Service Team. The main event Manage and maintain the customer database Process and allocate all customer lead opportunities Respond to inbound queries from sales team Complete account setup with specifics catered to each new account Provide an array of solutions to assist account managers regarding account set up requests Provide general customer service via phone, email, in person with Sonoma customers as well as any consumer requests such as product information sampling Action process orders, invoicing, filing general administrative functions Provide sales support to a sales team including stock reports, client proposals, marketing support Liaising with internal departments such as warehouse, dispatch, purchasing, finance and accounts Monitor client progress to facilitate a sustainable business and foster a positive on-going relationship Coordinate advertising for promotional activities Liaise with customer directly as required The You SAP B1 reporting and administration skills, essential Proficient in all Microsoft programs with advanced skills in MS Word, Publisher, Excel CRM Genuine people person with fantastic communication skills Well organised and able to meet deadlines Resilient and able to performance under pressure Analytical by nature To be successful in this role you will need 1-2 years prior experience in a similar role, able to hit the ground running in an array of situation, strong negotiations skills and think outside the box. If you love bread then Sonoma HQ in Alexandria is the perfect place for you to enjoy the smell (and often the taste) of our handmade, freshly baked sourdough. Ready for your next challenge? Please send us in a brief cover letter about why you are an ideal choice to careerssonoma.com.au Please note We will not review any applications for this position without a cover letter. careerssonoma.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? Are you available to work on a rotating roster? Do you have experience in a sales role? Can you work Weekends? Do you have any cold calling experience? When are you ready to start ?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative - Inbound

    Customer Service Representative - Inbound Do you dream of working for a great company and close to home? Make work-life balance a reality join our incredible customer service team Inbound call centre Lidcombe location Monday to Friday 8.30am - 5.00pm No Weekends Fantastic benefits Fun and positive team culture The Role We are currently looking for motivated individuals to join our Customer Service team based at our Head Office in Lidcombe. As a member of our Customer Service Team you will aim to provide the highest level of support to our customer base at all times, working with all areas of the business to ensure that the best customer experience is delivered to all internal and external customers. Key responsibilities include Answer inbound calls Process customer orders Monitor email inbox Process customer enquiries Document feedback and complaints Ad-hoc administration duties as required About You To qualify for this role, you must meet the following requirements A minimum of 1 years experience in a call centre environment Exceptional customer service skills Professional, positive and friendly phone manner Excellent communication skills with ability to build strong relationships Strong team player with keenness to learn Ability to multi-task High level attention to detail Strong computer skills and ability to learn and champion new CRM systems About COS Partnering with Australia™s leading organisations, we provide products used in every room of the modern office across a variety of categories, tailoring solutions to meet customers needs. Offering 20,000+ products from the latest technology solutions, workplace furniture offerings, stationery, printing and kitchen canteen solutions, we have grown over the past four decades to become Australia™s largest locally owned and run provider. COS can offer you not just a job but a career and incredible exposure and growth. Why work for COS? There are many reasons why our employees enjoy working for COS. Convenient location Competitive remuneration and yearly reviews Ongoing career progression Birthday day-off Overseas travel incentives for all staff Onsite gym Staff discounts on all products As the successful candidate you can expect an extensive induction with ongoing support and training. We pride ourselves on our ability to service our customers in the best possible way and as an organisation, we have a strong culture of excellence. This is a great opportunity to play a part in working for one of Australias true success stories. COS can offer you not just a job but a career. If you are interested, wed love to hear from you Only successful candidates will be contacted. Complete Office Supplies is an equal opportunity employer. We encourage Aboriginal and Torres Strait Islanders to apply. No Recruitment Agencies.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Care Representative

    Are you self-driven, outgoing, highly motivated and confident? Then we want you to be a part of our dynamic fun team About Order-In We are Australias 1 online catering platform, helping businesses take the fuss out of organising food and kitchen supplies for their office. With national coverage, we look after over 9,000 clients and have fed nearly 17 million guests. We are revolutionising the future of corporate catering through technology and were looking for an outstanding individual to join us on this exciting journey. About the role Our Kitchen Supplies department is in a growth phase and is looking for an outgoing and friendly internal sales and customer service guru to follow through with all aspects of order management, with a goal to find the best solutions for all involved. The role entails many different facets, including order management, delivery follow up, problem resolution and working as a gateway between customers and suppliers. The department is a busy environment which requires processing and amending of a high volume of orders, and often needs creative thinking. Central to this role is the ability to work in a fast paced, entrepreneurial environment, where thinking on your feet is critical. Youll be responsible for responding to customer and supplier inquiries, ranging from simple to complex by effectively defining their needs and providing relevant solutions. You will need to be a great communicator and be able to prioritise your work to meet deadlines. A bit about you The successful candidate will ideally have the following competencies and skills 3 years™ experience in a customer service role, ideally with a food service or logistics background Familiar with working with a large number of suppliers Great at multitasking Exceptional at problem solving Resourceful Enthusiastic, friendly, passionate and empathetic High computer literacy and proficient in all aspects of Microsoft Office An excellent listener and have great interpersonal skills Loving being part of a dynamic team Accurate and have high attention to detail Exceptional phone manner The benefits of working with us Full training with continuous support and help Work in an incredibly supportive team environment in a fantastic North Sydney office location Career development opportunities A diverse, fast-paced role Rapidly growing company with lots of opportunity More about the team For us, a diverse, inclusive and enjoyable culture is the foundation for great work. We are a busy team and we work hard, but we definitely know how to have fun while we™re doing it. We are a team that gets the job done. We are very collaborative, but can work solo when needed. We™re looking for people who are powered by passion, tenacity and eager to do the best work of their lives in a highly autonomous yet collaborative environment. Ready to take the next step in your career? Please attach your cover letter and CV outlining why you are the best candidate for this role. We look forward to hearing from you The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Customer Service Officer · Fantastic CBD location · Ongoing development and training · Join a successful and growing business in financial technology Link Group is the largest provider of services in Australia™s superannuation fund administration industry which serves the 4th largest pension pool in the world based on funds under management. Link Group™s market leading platforms administer financial ownership data for over 2,300 clients globally and drive user engagement through technology. We currently have a great opportunity for a Customer Service Officer to join our Fund Administration division in our Melbourne office. About the role At Link we take pride in our Customer centric culture, innovation and high performance. We live by the words- Customer First. You will be the first point of customer contact (members, employers and financial planners) for a range of superannuation enquiries, with a customer centric attitude you will explore the needs of members beyond their initial enquiry. With Link Group being a market leading fund administrator, you could be assigned to a fund that will require you to generate referrals to other areas of our business, and partake in our member retention programs. You will excel at handing inbound calls, making educational outbound calls and additionally respond to email and written correspondence. The standard hours of operation are currently 8am-8pm Monday to Friday on a rotating flexible roster. About you · You will be a natural communicator who enjoys talking to customers to understand their needs and provide exceptional customer service · You will have exceptional computer literacy and strong keyboard skills (Excel, Word) · Proven track record of delivering resultsKPIs ie average handle time, quality, adherence, referrals, cross-selling · Demonstrated professionalism and a strong customer service ethic · Excellent telephone and verbal communication skills and a pleasant phone manner · A genuine passion for customer service · Ability to work under pressure and maintain set target levels · Openness to feedback and willingness to develop professionally · Excellent problem solving ability · Experience working in a successful team environment · Attention to detail and accuracy · Previous experience in a Contact Centre or a similar role specialising in complex productsservices · A desire to work in the superannuation industry In return we will provide you · A friendly, supportive and collaborative team environment with great energy · 4 weeks training before you pick up the phone to ensure you are fully comfortable and ready · Extensive technology allowing you to do your job with ease · Nationally accredited training and ongoing development · Access to employee support through our Employee Assistance Program and salary continuance · Annual salary review and performance bonus · Employee share program · One of the best Christmas parties ever · Fresh fruit in the office twice a week and so much more Link Group runs a successful and evolving national Corporate Social Responsibility program. Join us in helping those disadvantaged (physically or financially), needing assistance with education, addressing health concerns affecting our society, advancing our Indigenous Australians and migrants and securing our environmental future. Together, we can make positive change locally and internationally. At Link Group we are proud of our diverse and inclusive workforce and we are committed to providing equal employment opportunities to all candidates. Applications will only be accepted from candidates that have the appropriate rights to work permanently in Australia. Successful applicants will be required to complete background screening prior to commencement of employment. Commitment Integrity Professionalism Respect Teamwork

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Specialist

    Customer Support Specialist WHAT WE DO Luxottica is a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear. We are proud of our brand portfolio including Ray-Ban and Oakley, as well as prestigious licensed brands including Giorgio Armani, Chanel and Prada to name a few. By joining Luxottica, you become part of a highly diverse group of over 80,000 individuals in 150 countries. In Australia and New Zealand we operate the iconic retail and eye care brands Sunglass Hut, OPSM and Laubman and Pank. HOW WE WORK We are dynamic, agile thinkers and pioneers of change. We focus on integrity, excellence and professionalism. We invest in long-term relationships with our employees, partners, clients and customers. WHO WE ARE LOOKING FOR Our Customer Support Team is the contact point for all service and order queries across Luxottica and we™re looking for enthusiastic and customer focused team members. This role will provide you with the opportunity to step into our Support Office and get to know our whole business and our customers to another level. Your customers will be from retail online and store consumers, and other internal partners from within Luxottica. You will deliver outstanding service to customers via phone, fax, email or online mediums. You will apply strong attention to detail, a solid knowledge and understanding of the Microsoft Office Suite, a willingness to learn and excellent communication skills. The ability to effectively communicate with a variety of stakeholders in a timely manner, providing them with a good experience is essential To put yourself in the Luxottica frame, apply now

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Experience Specialist

    Customer Experience Specialist TAL is a leading Life Insurance specialist and for over 140 years, we™ve been protecting people, not things. Together with our partners we protect almost 4 million Australians and their families, helping them look after what matters most, so they have the freedom to keep living the life they planned. June 2019 commencement Great career starter for finance Graduates Proven career opportunities and excellent employee benefits Helping more Australians live the life they™ve planned From those we protect, to those that make it happen here at TAL, people are at the heart of everything we do. At TAL, we look for people who represent our diverse Australian community people who embrace our spirit and inspire confidence in their colleagues, customers and community. People who are passionate about making the most of the choices and options we provide. People who do what™s right, aim high, and work smart. We offer a workplace that™s inclusive and flexible, supporting our people with options that let them make the most of their careers. Customer Experience Specialists at TAL The Customer Experience Specialist™s (CES) primary responsibility is to provide a ˜best in industry™ experience when dealing with customers (internal and external). How? Through adhering to customer practices, being authentic, empathetic, engaging, being risk aware and doing what you say you™re going to do. The CES is pivotal in creating and maintaining a relationship based holistic experience for our customers. This role is the perfect launching pad to build a long term career with TAL. You™ll receive comprehensive training and development as you learn all about the Life Insurance industry, products and services. An initial 3 week induction will be followed with on the job learning in a development environment. This isn™t a large call centre environment (35 seats) and we have progressed over 20 people through this team in the last 12 months into career roles in relationship management, claims, underwriting, risk and compliance and process improvement. Support, training and career pathway opportunities are regularly realised. The teams work hard and together they foster great collaboration and a strong team culture. Teams sit across two locations (Melbourne and Sydney) with innovative technology that connects both sites. About the role You™ll be providing exceptional telephone based customer service to TALs valued Advisers and Clients. Your passion for customer service will shine through as you service inbound calls for new and existing Investment or Life Insurance products, building strong business relationships with internal and external clients. Operate as the primary point of contact for all Customer Adviser enquiries Complete admin tasks within service standards and a quality focus Respond to all enquiries, aiming to achieve first point resolution Proactively manage relationships while monitoring service delivery and quality Respond to escalations and complaints, taking responsibility to gain a quick resolutions Identify trends and provide feedback to your Team Manager to prevent reoccurrence Act with a sense of urgency Remain flexible and adhere to rostered shifts About You We™re looking for talented individuals with the technical skills, knowledge qualifications who want to join in our mission of ˜being by your side for life™ to positively impact Australians. You might be a recent graduate of finance or related industry seeking an opportunity to launch your career. You are Customer centric, and have excellent customer service skills with a friendly telephone manner Motivated and results driven Solution focused, not task oriented Able to work as part of a team and contribute to positive outcomes for all Someone with excellent verbal and written communication skills Able to use effective time management skills, and Have knowledge of life insurance products Your technology skills will include MS Outlook, PowerPoint, Excel, Access, and experience with data bases. We offer great employee benefits TAL offers a values driven environment, excellent employee benefits and, learning and development opportunities designed to support our people. Some of these benefits include A generous company paid life insurance and super plan Recognition and reward programs that acknowledge great work Coaching, mentoring and training programs Flexible work and leave options to support study, family and lifestyle A focus on wellbeing including health and product discounts Apply now If you would like to apply or refer a friend please click on the relevant button and follow the instructions. Alternatively, if you would like further information about this role, please contact Georgina Clancy at Georgina.Clancytal.com.au. Please note Applicants must be an Australian or New Zealand Citizen or Permanent Resident to apply. Shortlisted candidates will be required to undergo background checks as part of the recruitment process. joinusnow growthanddevelopment customerexperience superstars innovate learn create employees greatculture meaningfulwork wellbeing empowering lifeatTAL To apply Please visit tal.com.aucareers to apply for this position, or register your interest for other opportunities.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Customer Service Representative Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. Be a part of an amazing team and supportive environment The main responsibilities of this role include Receive, resolve, provide solutions and or escalate customer reported product faults Promptly attend to a high volume of inbound phone inquiries. Register, record customer information relating to all support activities. Promote products and service offerings to customers. Data analysis and data science To be considered for these roles you will have Customer service or contact centre experience Strong communication (verbal and written) and interpersonal skills Experience with JAVA Script Experience of VBA programming Ability to adapt from technical to basic conversations surrounding printer applications Whats in it for you Modern offices with easy onsite parking Training and development with a major well known company Regular team events Diverse work If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylorbeaumontpeople.com.au For any queries please contact Taylor Sharp on 02 9279 2777 Please click Apply if you are interested in the role. If you have any queries, please contact Taylor Sharp 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Support Specialist

    Customer Support Specialist Beaumont People are currently seeking a Customer Support Specialist to join a reputable business, based in North Sydney. This position offers variety and development, with the support of a passionate, friendly team. Initial 12 month contract and paying up to 55,000 - 65,000 + super. Full working rights required. Your responsibilities will include Pipeline follow up on applications Provide scenarios to the Direct team Processing and providing updates on valuations Process and write loan applications and submissions Ensure all existing customer contact details are current Create new customer profiles in CRM Have a strong understanding of policy and procedure Understanding and communicating legislative requirements To be considered for this role you will have Minimum of 2 years experience in Customer Service Emotional intelligence and maturity Ideally experience within a financial institution Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance Varied and interesting role Easy location close to North Sydney train station Ongoing support Modern offices with on-site cafe facilities Working within a large, major international company If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative - National Call Centre

    Customer Service Representative - National Call Centre About tech2 tech2 is a leading national provider of field services in the Telecommunications, Audio Visual and IT Service industries. With operations in all major capital cities and territories, tech2 clients include NBN, Harvey Norman, Tata and TPG. Located in Ultimo, a short walk from Central Station, Sydney Uni and UTS the tech2 call centre manages a technical field workforce in the Audio Visual, Telecommunications, Information Technology and related industries. The Customer Service team ensures quality installation and maintenance services for all of our customers in the Audio Visual space. We have over 400 fully equipped and trained technicians deployed who are supported by our dedicated Operations Centres and other support staff. We require someone with a can do attitude and can give great customer service to the team and clients. Successful candidates must be available to work on a rotating roster Monday - Friday between the hours of 8am and 6pm with occasional Saturday work. About the role In this role you will be required to Take inbound calls from both internal and external customers Make outbound calls to existing customers regarding their appointment Co-ordinate and effectively support a team of field technicians who are completing installations of Audio Visual Technology products Liaise with customers in regard to delays, cancellations, re-scheduling of jobs and provide proactive communication to our customers Advise technicians of customer requirements or other information relevant to the management of their workloads requirement to achieve daily targets. Essential Criteria Recent Call Centre andor Customer Service experience of 12 months+ is essential Proven ability to work in a changing environment Excellent data entry skills Computer literate with intermediate MS Office skills Excellent customer service skills and telephone etiquette Proven ability to complete multiple tasks simultaneously The successful applicant In return will receive highly competitive remuneration with excellent employee benefits, and a sensational opportunity to be part of a progressive industry sector. If you feel that you meet the above criteria and you are ready to take on a new challenge please apply now attaching your resume in a Word format. Successful candidates must have a clean valid police check (done within the last 6 months). tech2 workers and their families enjoy a wide range of discounts at over 350 major retailers across Australia, thanks to our exclusive benefits program. Please note, due to the high volume of applicants only shortlisted candidates will be contacted. We respect your privacy and will not collect, use or disclose your personal information other than in accordance with the Australian Privacy Principles as set out in our Privacy Policy. Proudly supporting veterans in the workforce The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? How much notice are you required to give your current employer? Are you available to work on a rotating roster? Please confirm you are able to work on a rotating roster Monday - Friday between the hours of 8am and 6pm with occasional Saturday work.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Team Member

    About the business and the role Customer Service Team Member Do you know your way around a computer? Does the opportunity to work independently in a great team interest you? Would you like to work locally? Our Customer Service Area is in need of a new Team Member Duties include invoicing, processing purchase orders, telephone enquiries and backup for credits and warranties Hours 9am “ 5pm Monday “ Friday Location Brookvale on Sydneys Northern Beaches Applications close Monday 03.09.18 Job tasks and responsibilities CLA is a family owned lighting importer and wholesaler, on Sydneys Northern Beaches We need a full time team member for our Customer Service Department Lighting electrical knowledge would be an advantage, but not compulsory If you are able to work independently, adapt quickly and love being part of a team, forward your resume to hrclalighting.com.au Skills and experience We need an organized person with excellent keyboard skills and computer programme knowledge (including Excel 2010) to join our team immediately. Must be flexible with working hours. Please send your resume and expressions of interest to Job benefits and perks 2019 marks CLA Lightings 20th year in business We are a wholesalre to the lighting industry and have evolved from one of Australias first specialists in Fluorescent Light Globes into a provider of a diverse range of lighting products To continue providing our superior customer service we need to expand our Customer Service Team We are looking for a passionate learner with a proactive attitude who would enjoy working independently in our team fast and accurate keyboard skills working knowledge of Outlook and Word a stable working history excellent spoken and written english attention to detail ability to prioritise in a fast-paced and varied environment We are offerring A full-time permanent position (with an initial 3 month probabation period) Monday to Friday (37.5 hours either 8am “ 4pm or 9am -5pm, reliant on the role) A role in which you will be processing orders received via fax and email and responding to calls and emails from consumers A career in an evergrowing company with branches in Sydney, Melbourne, Brisbane and Auckland A friendly, family like environment The opportunity to represent an ever expanding range of beautiful products Please send your resume to hrclalighting.com.au Interviews will be held promptly for employment as soon as possible There is a lot of training involved in this role, so only Australian Residents will be considered Due to time limitations, only candidates that best match the above criteria will be contacted for interview

    location NSW 2000, Sydney NSW 2000, Australia


  • IT Customer Support

    IT Customer Support Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. Be a part of an amazing team and supportive environment The main responsibilities of this role include Receive, resolve, provide solutions and or escalate customer reported product faults Promptly attend to a high volume of inbound phone inquiries. Register, record customer information relating to all support activities. Promote products and service offerings to customers. Troubleshooting Strong networking To be considered for these roles you will have Hold either IT Diploma or IT Degree Strong communication (verbal and written) and interpersonal skills Hold CCNA MCSA Experience in 3rd level IT Support Experience with systems such as Ysoft, laser fish etc. Experience in printer applications Whats in it for you Modern offices with easy onsite parking Ongoing training and development with a major well known company Regular team events Career progression Diverse work If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylorbeaumontpeople.com.au For any queries please contact Taylor Sharp on 02 9279 2777 Please click Apply if you are interested in the role. If you have any queries, please contact Taylor Sharp 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • IT Customer Support

    IT Customer Support Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. Be a part of an amazing team and supportive environment The main responsibilities of this role include Receive, resolve, provide solutions and or escalate customer reported product faults Promptly attend to a high volume of inbound phone inquiries. Register, record customer information relating to all support activities. Promote products and service offerings to customers. Troubleshooting Basic networking To be considered for these roles you will have Experience within a Customer Service or Call Centre environment Hold either IT Diploma or IT Degree Strong communication (verbal and written) and interpersonal skills Understanding of KPIs Experience in 2nd and 3rd level IT Support Whats in it for you Modern offices with easy onsite parking Ongoing training and development with a major well known company Regular team events Career progression Diverse work If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylorbeaumontpeople.com.au For any queries please contact Taylor Sharp on 02 9279 2777 Please click Apply if you are interested in the role. If you have any queries, please contact Taylor Sharp 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • IT Customer Support

    IT Customer Support Beaumont People are currently seeking high energy, Customer Service Representatives with a background in IT for our client based in Eastern Creek. Be a part of an amazing team and supportive environment The main responsibilities of this role include Receive, resolve, provide solutions and or escalate customer reported product faults Promptly attend to a high volume of inbound phone inquiries. Register, record customer information relating to all support activities. Promote products and service offerings to customers. Troubleshooting Basic networking To be considered for these roles you will have Experience within a Customer Service or Call Centre environment Hold either IT Diploma or IT Degree Strong communication (verbal and written) and interpersonal skills Understanding of KPIs Experience in 2nd and 3rd level IT Support Whats in it for you Modern offices with easy onsite parking Ongoing training and development with a major well known company Regular team events Career progression Diverse work If you would like to be considered for this position please send your resume and cover letter outlining your achievements and reasons for applying to taylorbeaumontpeople.com.au For any queries please contact Taylor Sharp on 02 9279 2777 Please click Apply if you are interested in the role. If you have any queries, please contact Taylor Sharp 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Collections Specialist - Parramatta

    Customer Service Collections Specialist - Parramatta The opportunity Internally known as a Customer Relationship Manager you will manage a portfolio of accounts by guiding our customers to resolving their financial problems. Your main responsibilities will be Conveniently located 5 minute walk from Parramatta Station Generating and investigating leads Negotiating with customers Making high levels of outbound calls Problem solving The Perks Bonuses our targets are achievable and the bonuses lucrative. We also pay for near target performance Monthly massages yes¦ you read that correctly Fresh fruit free fruit delivered to the office Bi Monthly award functions we celebrate the success of our workforce Flexible working hours Job stability we are the market leaders and offer genuine career progression Whats in it for you? Salary our base salaries start from 50,000 + Super + uncapped bonuses as entry level, but we will pay more for experienced candidates Growth your salary will be eligible for review every 6 months Training 4 weeks of paid training to equip you with all the skills you will require Qualifications nationally recognised Certificate III and IV in Financial Services - on us Progression potential to move into a senior role within 12 months - Most of our leaders started off as a Customer Relationship Manager, so career progression is just not lip service, we practice what we preach. What are we looking for? Communication clear and confident with the ability to have tough conversations Persuasive the ability to positively influence others Competitive we get a kick out of competing with each other and other teams Respectful every conversation needs empathy and understanding for peoples situation Who are we? Credit Corp Group is not your average Debt Collection agency. We are 1500+ strong, with offices across Australia, USA and the Philippines. Were an ASX200 company, with 2 main business streams debt purchase and consumer lending. At the heart of our business is the fairness, respect and inclusion of all our clients and staff. You dont have to be mean to be a debt collector We value attitude over years of experience, so if youre currently working in a different industry or looking for stability then we would love to hear from you. Only shortlisted candidates will be contacted. This is a Permanent full time role, so only candidates with full Work-Rights will be considered (no working holiday visas).

    location NSW 2000, Sydney NSW 2000, Australia


  • Help Desk Customer Service Officer - Full Time and Part Time Positions

    The Company Hairware Beautyware have been providing Salon Management Software to salons throughout Australia, Asia and New Zealand for the past 30 years. Our Team are dedicated to consistently advancing technologies to meet client specific needs based on industry standards.Our office is located in Gosford CBD and has a friendly and relaxed environment with a small team of 10. The Role The successful candidate will be the first point of contact for all clients within our support database. This will include inbound support calls, outbound customer service calls, assisting clients with HardwareSoftware support and delivering friendly and prompt customer service. Responsibilities will include Inbound calls Supporting Hairware Beautyware Software Supporting Windows Environments, Windows 7, 8 10 Troubleshooting and assisting with hardware related and repair issues Work with the teamcolleagues collaboratively across the organisation Compiling and responding to emails Identifying product faults, product testing and reporting Communicating with management on outstanding problems Taking ownership of problems from start through to resolution Provide high level of services support in a timely manner The successful candidate will have At least 1-2 years Help DeskCustomer Service Experience Experience in troubleshooting hardwaresoftware A high level of experienceknowledge with Windows 7, 8 10 Experience with SQL Databases (preferred but not necessary) Strong customer service and communication skills A high attention to detail Be a team player with the ability to work autonomously Interest in learning new systems Enthusiastic approach to problem solving and meeting client expectations If you have the skills that we are looking for and want to join a dynamic and progressive Company, then forward your Resume together with a covering letter demonstrating how you meet the above criteria to infohairware.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Are you available to work on a rotating roster? Do you have experience working in a technical support role?

    location New South Wales 2083, Australia


  • Customer Service Representative Collections - Sydney CBD

    Customer Service Representative Collections - Sydney CBD The opportunity We believe our collections agents provide customer service and that™s why we call them Customer Relationship Managers. As part of a close team and with support on hand, you™ll manage a portfolio of accounts and assist customers to resolve a financial problem. Your main responsibilities will be Generating and investigating leads Making high levels of outbound calls Negotiating with customers Problem solving What™s in it for you? Salary our package starts from 50,000 + Super + uncapped monthly bonuses Growth your salary will be eligible for review every 6 months Training 4 weeks of paid training to equip you with all the skills you will require Qualifications gain a nationally recognised Certificate III and IV in Financial Services during work time and on us Progression potential to move into a senior role within 12 months. Most of our leaders started off as Customer Relationship Managers, so career progression is real. What are we looking for? We value attitude over experience and we trust our ability to give you great skills. If you™re currently working in industries such as hospitality, retail or sales and looking for a new challenge, we™d love to hear from you. You should be Great communicator clear and confident with the ability to have tough conversations Persuasive able to positively influence others Competitive we get a kick out of competing with each other and other teams Respectful every conversation needs empathy and understanding Growth mindset open to feedback, keen to be the best they can be The Perks Bonuses our targets are achievable and bonuses lucrative Monthly massages yes¦ you read that correctly Fresh fruit free fruit delivered to the office Bi Monthly award functions we celebrate the success of our workforce and have fun Job stability we™re the market leaders and offer genuine career progression Who are we? We believe everyone should repay their debts and we assist people who don™t think they can to find a way to do so. We™re 1500+ strong, with offices across Australia, USA and the Philippines. We™re a profitable ASX200 company, with 2 main business streams debt purchase and consumer lending. At the heart of our business is the fairness, respect and inclusion of all our customers and staff. We™re proud of our business. You don™t have to be mean to be a debt collector Only shortlisted candidates will be contacted. This is a Permanent full time role, so only candidates with full Work-Rights will be considered (no working holiday visas).

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consultant

    Inbound Customer Service Consultant A little about us AimBig Employment is a national Disability Employment Services provider dedicated to providing innovative pathways to employment for our jobseekers while supporting businesses in diversifying their workforce. The Job Provide reception services for all AimBig phone enquiries i.e. inbound and outbound call management Site scheduling - Diary management, appointment booking etc. General service support Referral processing System administration and management Adhoc duties as required About you High attention to detail and accuracy Ability to set and consistently meet deadlines High level of customer service coupled with excellent all-round communication skills Planning, organisational and time management skills Ability to be flexible and adapt to the needs of a changing environment Self-motivated and particularly ˜hands on™. Perks and Culture Comprehensive on-boarding induction Tools of the trade “ latest technology and cloud based platform to work on the go Access to company pool cars Professional development and ongoing learning opportunities Fun and dynamic work environment “ team building activities, Melbourne Cup Day, Christmas parties loads more Supportive and experienced management Annual flu shots Next steps If you are empathetic, sincere and passionate about creating opportunities for people with disability, apply today to become part of one of Australias leading and award-winning health providers - together we can achieve greatness To find out more andor express your interest please submit your resume to vacanciesaimbigemployment.com.au or click apply. AimBig Employment is committed to the principles of Equal Employment Opportunity

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service (Collections)

    CUSTOMER SERVICE (COLLECTIONS) Customer Service (Collections) Parramatta CBD Monthly Uncapped Incentives Culture of reward, recognition, training development Regular working hours About us Baycorp are a leader in resolving and relieving debt for our customers. We offer a dynamic working environment with numerous development opportunities we are a global organisation operating across 5 international sites. We believe in an ethical, collaborative approach to resolving debt to empower our customers to organise and control their finances. About your new role Working alongside our successful team, you will use an open communication style to engage with your customers. You will be working in a target driven environment, managing a high volume of inbound and outbound calls on overdue collection accounts. We provide full on-site training as well as continued support to help you further your career in our industry. If you have come from a customer service background and are looking for a change of direction then this could be the role for you. This is a role where you can earn uncapped incentives whilst making a real difference in the lives of your customers. Duties will be (but not limited to) Customer service Outbound calling Inbound calling Payment Processing Skip Tracing Skills and Experience Customer service or contact centre experience Passion for results and KPI driven environment. Excellent communication skills (both written and verbal) The ability to think outside the box™ Willingness to learn Essential Experience Availability to work Monday - Friday 830am-500pm Strong work history Must be available 11 June 2019 The opportunity at Baycorp is a fantastic place for growth and real success. Not only will you receive a competitive salary for your efforts but also full training from day one, be eligible for monthly bonuses, be a part of a great growing team, as well as be considered for future career progression. Baycorp is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representatives - HIS North Ryde Office

    Customer Service Representatives - HIS North Ryde Office Healthcare Imaging Services (HIS) currently operates over 140 imaging centres in Australia, performing more than 2.2 million examinations annually. HIS provides a full variety of imaging centres including public hospitals, private hospitals and community based centres and employs over 2,000 technical, nursing and administrative staff. HIS strives to be the leading provider of medical imaging services in Australia by empowering and supporting our people to deliver outstanding clinical care that embraces best practice and innovation. We are currently looking for enthusiastic Customer Service Representatives to join us on a full-time basis at our North Ryde Office. Multiple positions are available for a start end of May. The main focus of your role will be to efficiently action a high volume of imaging requests from our customers. You are required to liaise between our customer, the referred patients and our sites to arrange examinations. All examinations have to be booked, reported and invoiced in line with our contractual agreements. The role may require additional adhoc duties relating to our agreement to be performed as requested. Essential Criteria High School Certificate or equivalent Proficiency in MS Office Applications Excellent Communication skills “ written and Verbal Professional courteous phone manner Ability to handle sensitive information Customer service oriented Ability to work within a team and independently Strong organizational and multi-tasking skills High attention to detail ail and commitment to quality and accuracy Ability to work within in a team and autonomously If you value collaboration, innovation, integrity and accountability then join us and together we will improve the quality of our patients™ lives through innovation excellence in medical imaging. We look forward to hearing from you please apply. To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa. www.healthcareimaging.com.aucareers

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representatives - HIS North Ryde Office

    High School Certificate or equivalent. HIS strives to be the leading provider of medical imaging services in Australia by empowering and supporting our people...

    location Sydney NSW 2113, Australia


  • Customer Support Specialist

    Minimum of 2 years experience in Customer Service. Ensure all existing customer contact details are current. Pipeline follow up on applications....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Ability to adapt from technical to basic conversations surrounding printer applications. Promote products and service offerings to customers....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer (Temp)

    Experience in community housing and knowledge of eligibility criteria, application process and general residential building maintenance an advantage....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    If you like the idea of being a part of revolutionary international company with a young, energetic environment that supports the need for flexibility and...

    location Parramatta, Charles St, Parramatta NSW 2150, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer Service Representative - National Call Centre

    Tech2 workers and their families enjoy a wide range of discounts at over 350 major retailers across Australia, thanks to our exclusive benefits program....

    location NSW 2000, Sydney NSW 2000, Australia


  • customer service consultant

    Previous experience in customer service, hospitality and retail welcomed to apply. Experience with oracle, excel will be preferable as well as extensive...

    location NSW 2000, Sydney NSW 2000, Australia


  • Weighbridge Operator / Customer Service

    Extracting necessary information from truck drivers. You will be responsible for the effective coordination and administration of all the transport that are...

    location Sydney NSW 2142, Australia


  • Client Service Executive | Client Relationships Manager - Di...

    Working alongside a high energy new business sales team, you will be the first point of contact for all newly won customers, and be the initial contact for...

    location NSW 2000, Sydney NSW 2000, Australia


  • Internal Sales/Customer Service

    Ridgeway Roofing Supplies seeks a new person to join their sales team to interact with their customers over the phone and face to face....

    location Warringah Rd, Sydney NSW, Australia


  • Customer Service Officer - Healthcare

    Customer Service Officer - Healthcare The Role You will be responsible for liaising with customers, operations and third-party suppliers to ensure the smooth delivery of the Sleep and Home Oxygen offerings to our customer base. You will also assist with customer enquiries, ensure customer satisfaction and be an integral part of the Healthcare business. Additionally, you will be preparing reports, providing outbound call support to customers and ensuring that all sleep referrals, testing, orders, quotes and deferrals are followed up with key stakeholders. More specifically, your role will include but is not limited to Providing exemplary customer service via phone, email fax Providing 1st point customer service and securing orders Providing a tailored approach to each customer to suit their personal needs Providing customer assistance around account, invoice and sleep oxygen matters Liaising with the Sleep Lab for test results The Candidate To be successful, you will possess the following skills and attributes Demonstrated experience in a customer service role Strong written and verbal communication skills Ability to empathise with customer base Time management and problem-solving skills Attention to detail Proactive attitude to take initiative Why work with us? Our people have the opportunity to thrive and excel. We provide a wide range of training programs to enhance career development. We also have a variety of employee appreciation programs to recognise individual and team efforts. So if you have a passion for healthcare and want to make a difference, this could be the role for you So what are you waiting for? The opportunity is yours. Are you ready to take the lead? The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer - Healthcare

    Additionally, you will be preparing reports, providing outbound call support to customers and ensuring that all sleep referrals, testing, orders, quotes and...

    location Sydney NSW 2113, Australia


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