Contact Centre Manager

Salary Comparison

Salary Comparison Icon
Median Average:
$116,714
Contact Centre Manager in Australia median base salary $116,714/yr. Information is based on 35 Contact Centre Manager jobs advertised between June 2020 and June 2021.
How much do Contact Centre Manager earn in Australia? The average salary of Contact Centre Manager is $116,714 in Australia
$116,714 /yr
Additional Cash Compensation Information Icon
Average $116,714
Range $116K - $116K
Last updated June 04 2021
The average pay range for Contact Centre Manager is between $116K and $116K. Salaries vary from a low of $70K up to $180K per year. The average number of Contact Centre Manager roles advertised per month is 3 in Australia between June 2020 and June 2021.
What are the most common skills required to be a Contact Centre Manager? The most common skills required for a Contact Centre Manager are:
Accountability Analytics Coaching Compliance Administration Budgets Building Coaching Compliance CRM Driving English Excel Accountability Administrative Art Audit Automotive AWS Budgets Coaching Compliance Contracts CRM Database Databases Design Education Engineering Excel
See all 30 skills

These skills are most commonly found in Contact Centre Manager job advertisements and position descriptions.

Last updated May 31 2021
Which recruitment agencies have the largest number of Management & Training roles in Australia?
See which recruitment agencies advertise the most Management & Training roles. See what salaries they paid for Management & Training in Australia. See how they compare to the average Management & Training salary of $116,714.
Smaart Recruitment
Sydney (100%)
11

$75K-$90K

(($34,214))

$75K-$90K
(($34,214))
Loan Market
Melbourne (100%)
144

$51K-$61K

(($60,114))

$51K-$61K
(($60,114))
Bay Audio Pty Ltd
Newcastle (52%), Sydney (48%)
124

$52K-$62K

(($59,533))

$52K-$62K
(($59,533))
Opal Specialist Aged Care
Sydney (100%), Melbourne (22%)
36

$68K-$78K

(($42,826))

$68K-$78K
(($42,826))
Mater Group
Brisbane (100%)
36

$80K-$100K

(($26,714))

$80K-$100K
(($26,714))
Last Updated June 04 2021
How many years does it take to become a Contact Centre Manager?
Most candidates undertake an average of 4 years Call Centre & Customer Service prior to being appointed as a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated June 08 2021
Most candidates have on average 6 years working experience prior to becoming a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated June 08 2021
Where are Management & Training in Perth sourced from?
Management & Training are sourced from
these companies
Coles Supermarket
Discount Drug Store
iiNet Ltd and Westnet Ltd
Net Telecommunication Company
PLEASE REFER TO THE ATTACHED RESUME
Management & Training are sourced in Perth are most likely to be sourced from these schools
Martin College
Tafe Technical College
Willyama High School
Swinburne University of Technology
TAFE
Last updated June 11 2021
Where are most Contact Centre Manager roles located in Australia?
Sydney 13 / 33%
Melbourne 9 / 23%
Adelaide 7 / 18%
Brisbane 4 / 10%
Canberra 2 / 5%
Last updated June 04 2021
Which locations in Australia pay the most for Contact Centre Manager?
Brisbane ($132K)
Melbourne ($132K)
Sydney ($116K)
Perth ($115K)
Adelaide ($89K)
Last updated June 11 2021