Contact Centre Manager

Salary Comparison

Salary Comparison Icon
Median Average:
$105,833
Contact Centre Manager in Australia median base salary $105,833/yr. Information is based on 48 Contact Centre Manager jobs advertised between July 2020 and July 2021.
How much do Contact Centre Manager earn in Australia? The average salary of Contact Centre Manager is $105,833 in Australia
$105,833 /yr
Additional Cash Compensation Information Icon
Average $105,833
Range $100K - $110K
Last updated July 23 2021
The average pay range for Contact Centre Manager is between $100K and $110K. Salaries vary from a low of $70K up to $160K per year. The average number of Contact Centre Manager roles advertised per month is 4 in Australia between July 2020 and July 2021.
What are the most common skills required to be a Contact Centre Manager? The most common skills required for a Contact Centre Manager are:
Accountability Analytics Coaching CRM Administration Budgets Building Coaching Compliance Driving English Excel Accountability Administrative Art Audit Automotive AWS Banking Building Coaching Compliance Contracts Database Databases Design Education Engineering Entrepreneurial Excel
See all 30 skills

These skills are most commonly found in Contact Centre Manager job advertisements and position descriptions.

Last updated June 30 2021
Which recruitment agencies have the largest number of Management & Training roles in Australia?
See which recruitment agencies advertise the most Management & Training roles. See what salaries they paid for Management & Training in Australia. See how they compare to the average Management & Training salary of $105,833.
Loan Market
Melbourne (100%)
163

$50K-$61K

(($49,813))

$50K-$61K
(($49,813))
Bay Audio Pty Ltd
Newcastle (44%), Sydney (41%), Melbourne (14%)
145

$51K-$63K

(($48,445))

$51K-$63K
(($48,445))
Super Retail Group
Sydney (60%), Perth (28%), Melbourne (11%)
53

$59K-$76K

(($37,500))

$59K-$76K
(($37,500))
Australia Post Group
Sydney (100%)
48

$70K-$86K

(($27,652))

$70K-$86K
(($27,652))
Woolworths Food Group
Perth (57%), Sydney (53%)
47

$37K-$63K

(($55,167))

$37K-$63K
(($55,167))
Last Updated July 24 2021
How many years does it take to become a Contact Centre Manager?
Most candidates undertake an average of 4 years Call Centre & Customer Service prior to being appointed as a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated July 25 2021
Most candidates have on average 6 years working experience prior to becoming a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated July 25 2021
Where are Management & Training in Australia sourced from?
Management & Training are sourced from
these companies
Coles Supermarket
Woolworths
Coles
Salmat
C-Net
Management & Training are sourced in Australia are most likely to be sourced from these schools
Martin College
Tafe Technical College
Willyama High School
Swinburne University of Technology
TAFE
Last updated July 27 2021
Where are most Contact Centre Manager roles located in Australia?
Sydney 19 / 33%
Melbourne 16 / 28%
Adelaide 8 / 14%
Brisbane 6 / 11%
Canberra 2 / 4%
Last updated July 24 2021
Which locations in Australia pay the most for Contact Centre Manager?
Melbourne ($122K)
Sydney ($117K)
Brisbane ($116K)
Perth ($115K)
Adelaide ($93K)
Last updated July 24 2021