Contact Centre Manager

Salary Comparison

Salary Comparison Icon
Median Average:
$122,714
Contact Centre Manager in Australia median base salary $122,714/yr. Information is based on 35 Contact Centre Manager jobs advertised between September 2020 and February 2021.
How much do Contact Centre Manager earn in Australia? The average salary of Contact Centre Manager is $122,714 in Australia
$122,714 /yr
Additional Cash Compensation Information Icon
Average $122,714
Range $122K - $122K
Last updated April 02 2021
The average pay range for Contact Centre Manager is between $122K and $122K. Salaries vary from a low of $80K up to $180K per year. The average number of Contact Centre Manager roles advertised per month is 1 in Australia between September 2020 and February 2021.
What are the most common skills required to be a Contact Centre Manager? The most common skills required for a Contact Centre Manager are:
Excel Excel Compliance Accountability Coaching CRM Excel Analytics Budgets Building Coaching Compliance Driving English Excel Finance Accountability Administration Administrative Art Automotive Banking Building Coaching Compliance Contracts CRM Education Entrepreneurial Forecasting
See all 30 skills

These skills are most commonly found in Contact Centre Manager job advertisements and position descriptions.

Last updated March 31 2021
Which recruitment agencies have the largest number of Management & Training roles in Australia?
See which recruitment agencies advertise the most Management & Training roles. See what salaries they paid for Management & Training in Australia. See how they compare to the average Management & Training salary of $122,714.
Loan Market
Melbourne (100%)
94

$56K-$66K

(($61,714))

$56K-$66K
(($61,714))
Bay Audio Pty Ltd
Sydney (59%), Newcastle (41%)
44

$56K-$66K

(($61,714))

$56K-$66K
(($61,714))
Opal Specialist Aged Care
Sydney (100%)
36

$68K-$78K

(($48,826))

$68K-$78K
(($48,826))
Mater Group
Brisbane (100%)
36

$80K-$100K

(($32,714))

$80K-$100K
(($32,714))
Goodlife Health Clubs
Brisbane (87%), Melbourne (13%)
30

$49K-$59K

(($68,429))

$49K-$59K
(($68,429))
Last Updated April 02 2021
How many years does it take to become a Contact Centre Manager?
Most candidates undertake an average of 4 years Call Centre & Customer Service prior to being appointed as a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated April 05 2021
Most candidates have on average 6 years working experience prior to becoming a Contact Centre Manager.
Average Call Centre & Customer Service required to become a Contact Centre Manager
Last updated April 05 2021
Where are Management & Training in Melbourne sourced from?
Management & Training are sourced from
these companies
Sensis
Telstra
Coles Supermarkets
C-Net
Coca-Cola Amatil
Management & Training are sourced in Melbourne are most likely to be sourced from these schools
Martin College
Tafe Technical College
Willyama High School
TAFE
University of New South Wales
Last updated April 11 2021
Where are most Contact Centre Manager roles located in Australia?
Sydney 13 / 35%
Melbourne 9 / 24%
Adelaide 6 / 16%
Brisbane 5 / 14%
Canberra 2 / 5%
Last updated April 02 2021
Which locations in Australia pay the most for Contact Centre Manager?
Brisbane ($141K)
Melbourne ($132K)
Sydney ($126K)
Perth ($105K)
Adelaide ($95K)
Last updated April 02 2021