Customer Service Agent

Salary Comparison

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Median Average:
$58,121
Customer Service Agent in Australia median base salary $58,121/yr. Information is based on 330 Customer Service Agent jobs advertised between June 2021 and March 2022.
How much do Customer Service Agent earn in Australia? The average salary of Customer Service Agent is $58,121 in Australia
$58,121 /yr
Additional Cash Compensation Information Icon
Average $58,121
Range $50K - $60K
Last updated June 24 2022
The average pay range for Customer Service Agent is between $50K and $60K. Salaries vary from a low of $30K up to $90K per year. The average number of Customer Service Agent roles advertised per month is 35 in Australia between June 2021 and March 2022.
What are the most common skills required to be a Customer Service Agent? The most common skills required for a Customer Service Agent are:
Administration Bookings Administration Automotive Art Banking Bookings Art Banking Bookings Administration Art Automotive Administration Art Banking Billing Bookings Campaigns Catering Cleaning Accounting Administration Art Automotive Aviation Banking Bookings Building Cleaning
See all 30 skills

These skills are most commonly found in Customer Service Agent job advertisements and position descriptions.

Last updated May 31 2022
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $58,121.
Coles
Melbourne (28%), Sydney (23%), Brisbane (16%), Perth (11%) +10 others
4,255

$36K-$56K

(($11,735))

$36K-$56K
(($11,735))
Australia Post Group
Perth (19%), Brisbane (14%), Newcastle (11%), Adelaide (9%) +9 others
2,818

$46K-$56K

(($6,701))

$46K-$56K
(($6,701))
BP Australia
Sydney (26%), Melbourne (19%), Brisbane (17%), Perth (17%) +7 others
2,327

$68K-$55K

($3,625)

$68K-$55K
($3,625)
TactiCall Recruitment Services
Brisbane (89%), Adelaide (10%), Gold Coast (0%), Melbourne (0%)
1,831

$60K-$89K

($16,865)

$60K-$89K
($16,865)
Commonwealth Bank - Retail Banking Services
Brisbane (32%), Melbourne (28%), Sydney (21%), Adelaide (6%) +7 others
1,817

$63K-$66K

($6,616)

$63K-$66K
($6,616)
Last Updated April 29 2022
How many years does it take to become a Customer Service Agent?
Most candidates undertake an average of 5 years Call Centre & Customer Service prior to being appointed as a Customer Service Agent.
Average Call Centre & Customer Service required to become a Customer Service Agent
Last updated June 28 2022
Most candidates have on average 6 years working experience prior to becoming a Customer Service Agent.
Average Call Centre & Customer Service required to become a Customer Service Agent
Last updated June 28 2022
Where are Customer Service Agent in Australia sourced from?
Customer Service Agent are sourced from
these companies
Qantas Airways
Probe Group
Coles
Serco
Qantas
Customer Service Agent are sourced in Australia are most likely to be sourced from these schools
TAFE
Deakin University
Swinburne University of Technology
Monash University
Curtin University
Last updated June 28 2022
Where are most Customer Service Agent roles located in Australia?
Sydney 99 / 24%
Melbourne 77 / 18%
Brisbane 69 / 17%
Perth 34 / 8%
Gold Coast 25 / 6%
Last updated June 24 2022
Which locations in Australia pay the most for Customer Service Agent?
Brisbane ($64K)
Adelaide ($57K)
Sydney ($57K)
Melbourne ($56K)
Canberra ($55K)
Last updated June 24 2022