Customer Service Agent

Salary Comparison

Salary Comparison Icon
Median Average:
$52,788
Customer Service Agent in Australia median base salary $52,788/yr. Information is based on 321 Customer Service Agent jobs advertised between April 2020 and April 2021.
How much do Customer Service Agent earn in Australia? The average salary of Customer Service Agent is $52,788 in Australia
$52,788 /yr
Additional Cash Compensation Information Icon
Average $52,788
Range $50K - $60K
Last updated April 09 2021
The average pay range for Customer Service Agent is between $50K and $60K. Salaries vary from a low of $40K up to $60K per year. The average number of Customer Service Agent roles advertised per month is 34 in Australia between April 2020 and April 2021.
What are the most common skills required to be a Customer Service Agent? The most common skills required for a Customer Service Agent are:
Administration Bookings Administrative Administration Communicating Art CRM Accessibility Accountability Administration Administrative Art Aviation Bookings Compliance Consulting Database Accessibility Administration Apparel Art Automotive Banking Bookings Building Cleaning Communicating Construction CRM Deliveries
See all 30 skills

These skills are most commonly found in Customer Service Agent job advertisements and position descriptions.

Last updated March 31 2021
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $52,788.
Australia Post Group
Perth (23%), Brisbane (12%), Adelaide (10%), Gold Coast (10%) +9 others
2,275

$47K-$57K

(($596))

$47K-$57K
(($596))
Coles Group
Brisbane (29%), Melbourne (23%), Sydney (22%), Perth (14%) +7 others
1,364

$45K-$55K

(($2,588))

$45K-$55K
(($2,588))
Hays Talent Solutions
Brisbane (51%), Melbourne (32%), Perth (19%), Newcastle (7%) +4 others
1,001

$49K-$59K

($1,269)

$49K-$59K
($1,269)
Stellar
Perth (33%), Gold Coast (23%), Brisbane (20%), Wollongong (18%) +1 others
971

$38K-$48K

(($9,427))

$38K-$48K
(($9,427))
My Joblist
Brisbane (36%), Sydney (25%), Adelaide (15%), Perth (13%) +2 others
793

$48K-$58K

($1,104)

$48K-$58K
($1,104)
Last Updated April 09 2021
How many years does it take to become a Customer Service Agent?
Most candidates undertake an average of 4 years Call Centre & Customer Service prior to being appointed as a Customer Service Agent.
Average Call Centre & Customer Service required to become a Customer Service Agent
Last updated April 08 2021
Most candidates have on average 5 years working experience prior to becoming a Customer Service Agent.
Average Call Centre & Customer Service required to become a Customer Service Agent
Last updated April 08 2021
Where are Customer Service Agent in Australia sourced from?
Customer Service Agent are sourced from
these companies
Qantas Airways
Serco
Qantas
Coles
Salmat
Customer Service Agent are sourced in Australia are most likely to be sourced from these schools
TAFE
Deakin University
University of New South Wales
Griffith University
Swinburne University of Technology
Last updated April 14 2021
Where are most Customer Service Agent roles located in Australia?
Sydney 63 / 24%
Melbourne 54 / 21%
Brisbane 45 / 17%
Perth 24 / 9%
Gold Coast 15 / 6%
Last updated April 09 2021
Which locations in Australia pay the most for Customer Service Agent?
Adelaide ($55K)
Albury ($55K)
Brisbane ($55K)
Geelong ($55K)
Canberra ($53K)
Last updated April 09 2021