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What is a Staff Agency?

A recruitment company is a operation contracted by an employer to help with its employment needs. Employment Agencies find recruitment to fill all kinds of jobs, from temp-to-perm staffing to recruitment in a number of career fields. Whether a enterprise needs Inbound Customer Service, Support Advisor or Customer Service & Sales Consultant contractor, a staff agency can source the right talent. Recruitment Company tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 3 million people are employed by recruitment agency, and recruitment company hire 9 million recruitment every year.

Function of a Employment Agencies

Staff Agency not only bring expertise to the hiring process but they remove the time and administration work out of the employment process. Recruiting a worker can cost 6 to 21 percent of the role’s salary and take 28 to 44 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the organisations.

If a organisations needs employment agency, it uses a recruitment company. Staff Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and recruitment company are a good fit.

For job seekers, an recruitment agency can be the ticket to getting that full-time inbound customer service or support advisor role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different organisations and industries, whether you are looking for full-time, executive, temporary or contract roles.

In order to register with or work with a staff agency, you'll have to do one or more the following steps:

  1. Find and register with one or more recruitment company
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the staff agency will be the ones hiring you. When a temporary position is a match for you, the recruitment company will call you to tell you about the position and arrange the assignment. If you don't hear from a staff agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the staffing agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Staff Agency charge fees to enterprises. For candidates it is free to register and there is no charges if placed by a recruitment company into a new job.


At Staffing we recognise that a commitment to service Inbound Customer Service excellence can never waiver and needs to be as much about an organisation’s culture as a commitment to its stakeholders. Staffing has built a reputation for great recruit service and fantastic talent, the envy of many of our competitors. Call us today to discover how we can help turn your support advisor challenge into a solution! With a wide range of hiring services we look forward to assisting you, whether you were referred to us or searched for our top employment agencies recruitment, aus information technology recruitment solutions, aus it security staff in australia, australia information security specialist recruitment companies or australia information technology staff recruitment online.



For more Inbound Customer Service Career Advice see below additional resources to find the perfect job:

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