8 Employment Facts

At Staffing it is interesting to read some of the interesting stats from the recruitment industry. Whether you are a recruitment agency, employer or candidate you will be surprised and facinated with the following employment facts (Updated May 2021):

• Organisations spend on average 6 and 7 seconds reviewing resumes, 1 grammar or spelling mistake and your CV will be thrown away. 71% of CVs are ignored if your email address is unprofessional.
• It was reported of the 24,000 new hires 48% of them failed within 19 months and of these, 90% left because their attitudes did not align to that of the operation. Only 12% failed because of a lack of skills.
• Many enterprises use talent-management software to screen resumes that look at keywords to screen out up to 77% of applicants without ever looking at a resume or cover letter
• On average there will be between 59 and 90 applicants for advertised jobs. Generally between 4% and 11% of these applicants get an interview.
• The average cost of replacing a member of staff earning is $6,000 and $10,000.
• Other than the date, name of the contact and location, only 40% of candidates receive any information prior to an interview.
• It is interesting to note that only 7% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 2% of candidates received valuable feedback.
• Companies on average look for the consider the following traits before making an offer: 34% look for multitasking skills; 29% look for initiative; 19% look for creative thinking; and 14% look for something else in the candidate.
• companies report that 1 in 22 job offers (around 5%) are rejected by their first choice of candidate. Usually because they have received another offer, however often for many other reasons.
• Phone interviews last 32 minutes and face-to-face interviews last 45 minutes on average. In a survey of 2,000 hiring managers, 35% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 2 day to 10 days to hear from the recruiters with their decision.

Sources :

• The New York Times
• IBIS World
• RCSA
• The Telegraph
• The Economist

We hope this article was of interest and that it can assist you in your career, whether it be Support Advisor, Inbound Customer Service or Customer Service & Sales Consultant. At Staffing we have compiled a range of articles and online resources to help you find that perfect job! If you are seeking a new job, why not start by click on the Register for Work button, upload your resume and we will match you against our jobs database of up to 167,000 roles in Australia. If you are an operation seeking recruiting services then call Staffing or click on the Get A Quote button to source some fantastic candidates, including many with Support Advisor or Inbound Customer Service experience. We look forward to continuing to improving our experience, service excellence and recruitment systems no matter what employment service you are seeking from one of the top 9 staff agency in Australia. With a wide range of recruiting services we look forward to assisting you, whether you were referred to us or searched for our it support specialist recruitment companies in australia, australia, staffing, staffing or au it support developer recruiting in australia online.

For more Inbound Customer Service Career Advice see below additional resources to find the perfect job:

• How To Create An Amazing Resume
• Recruitment Costs in Australia
• How Much Time Do You Spend Working?
• Questions You Want To Practice And Be Prepared To Answer
• Cost of using a Recruitment Company
• Average Hiring Costs in Australia