Inbound Operator Jobs In the North Shore

Now Displaying 10 of 10 Inbound Operator Jobs




  • Customer Service Representative

    Customer Service Representative RFI is a proudly Australian company with 40 years experience servicing solar and wireless communications markets. Boasting a broad range of world class solar brands in both on-grid and off-grid solar products, this is a rare opportunity to join one of the industry leaders. With a strong value set and deep commercial experience, RFI has navigated the turbulent growth of solar in Australia, continuing to be respected and relied upon by customers large and small. The Role Based in our Sydney head office in Seven Hills, an opportunity has become available for an experienced Customer Service professional to join our team. The role will also work closely with the field sales team to deliver great customer service. Responsibilities Provide accurate and timely service and advice to our customer base (Nationally) Inbound and outbound calls You will be required to prepare quotes, provide advice on pricing and delivery of products Work closely with Field Sales team and assist with customer queries and issues as they arise Work closely with our Warehouse team in relation to shipping of products Ensure CRM entries are maintained Provide consistent and accurate reporting and documentation About you Must have minimum of 2 years experience, preferably in a distribution environment. Exceptional telephone skills and strong relationship building skills. You will have a structured approach and experience in CRM platforms and ERP system (NetSuite Oracle highly regarded). Ability to work well in a team environment and have a strong drive for delivering customers expectations and needs. This role is a great opportunity to join a busy and varied role with an industry leading organisation. Thank you in advance for your application, please note only suitably qualified candidates will be shortlisted. www.rfi.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Move Coordinator

    Conroy Removals is a leading provider of household removal services with branches throughout Australia and New Zealand. At Conroys a Move Coordinator is one of our key roles and essential to ensuring a great customer experience. Key Tasks Liaising with current and prospective customers, assisting with queries and booking removals Collecting, processing and monitoring all moving documentation Coordinating storage Internal sales and customer queries Invoicing Communicating with the customer throughout the moving process Skills, Qualifications Experience Previous sales and corporate move management experience an advantage The ability to learn a new industry (if required) Excellent communication skills Positive can do attitude, team player and sense of humour All applications received in the strictest confidence. . The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative - NSW

    Customer Service Representative - NSW Customer Service Representative - NSW Opportunity An opportunity currently exists for an experienced Customer Service Representative to join our NSW office in Silverwater. Role This position reports to the Customer Service Supervisor. Responsibilities will include Be the first point of contact, supported by the external sales team. Prepare Prompt and accurate quotations with monthly follow up using our Customer Relationship Management system “ Dynamic 365. Help achieve annual sales targets by product groups and clients for the territories. Communication of increases in demand, shortages and errors to inventory control and warehouse managers. Prompt and accurate sales order entry including EDI order processing. Ensure all NCR™s are handled as per procedures and are quickly resolved with feedback to our client and the end user. Frequently collaborating with selected Plumbing Merchants to reduce slow moving stock. To better handle customer queries by improving product knowledge and providing helpful technical advice to customers and specifiers. Maintain accurate and up to date company records including the ERP and CRM systems. Ensure accurate and timely communication for backorder ETA™s by emailing daily and weekly statements to customers. Ensure credits are entered effectively managed in a timely manner as per procedures. Working and liaising with warehouse operations department for supplydelivery. To support the growth of the business through outbound client canvassing as defined in sales plans. Report all account, market and competitive information and trends and metrics in a comprehensive, complete and timely manner. Attend and participate in professional conferences, meetings and events as required. Other duties as requested by the Customer Service Supervisor. Candidate The successful candidate will be reliable self-motivated and able to work autonomously. Ideally possessing the following skills 12 months in a similar role (sales, call centre, customer service). Office experience. Be a problem solver have the ability to think outside the box. Close fit to our Company values “ Pride, Accountability and Will Do Attitude. High personal effectiveness “ can think broadly and is adaptable. Good people skills “ can work with others and build relationships. Focused on outcomes “ is concerned with achieving results. Have experience within the Plumbing industry (desirable though not essential) Benefits include Competitive Salary Participation in the Galvin Engineering Profit Share Scheme Company uniforms supplied Salary continuance insurance The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? Do you have experience in a sales role?

    location NSW 2000, Sydney NSW 2000, Australia


  • Sales Consultant (Inbound)

    Sales Consultant (Inbound) The credit reporting industry is rapidly changing, and we are looking for highly driven, ambitious and self-motivated consultants who will help drive the change “ in return, you will be part of a company whose culture, vision and experience is unmatched in the market. With our successfully proven training processes, we will help you learn, grow and develop as we approach an exciting time and embrace the upcoming industry changes. With over 15 years of experience, Credit Repair Australia is the highest regarded name in the industry. We offer solutions to people with bad credit ratings and are passionate about providing the right service to the right person at the right time. The Role Do you have a background in Sales or Finance? Do you love helping people in achieving their dreams? If so, we would love to hear from you. People come to us in difficult positions, so this role requires excellent listening, communication and understanding skills, as well as empathy. This is a fulltime opportunity however part time or contract arrangements may be considered for the right candidate. Availability to cover a minimum of 2 x 11am-7pm shifts per week is required. Key duties Receive inbound pre-qualified leads (no cold calling) Identify the client™s needs and what they want to achieve financially Assess the clients financial situation, analysing their credit report and current debts Offer suitable options Exceed achievable targets The perks Generous base and achievable UNCAPPED bonus structure Comprehensive training programs from induction and throughout employment Convenient location, free parking available and close to public transport Progression and development opportunities available for the right candidate A challenging yet rewarding opportunity to make a difference Skills required to succeed Phone salescall centre experience in a sales environment (essential) Finance experience or knowledge (essential) Adaptability to change and process driven Strong interpersonal skills and passion for customer service Highly driven to meet and exceed sales targets Natural ability to build rapport Ability to understand and address clients concerns Positive attitude, team player and willingness to learn Please note only shortlisted applicants will be contacted and our company is required to obtain a National police check and credit check for all employees

    location NSW 2000, Sydney NSW 2000, Australia


  • Sales Executive

    Sales Executive About Us Based in the heart of Sydney CBD we are one of Australia™s leading events organisations. We proudly empower thousands of professionals through our vibrant leadership conferences, exhibitions, and training workshops. About You You are an enthusiastic and upbeat professional who enjoys working in a sociable fast-pace environment. You will have Strong interpersonal, influencing and rapport building skills Excellent communication skills Willingness to learn Previous sales experience is a plus About the Opportunity In this role, you will embrace the opportunity to approach the leading brands and employers across Australia to attend our inspirational events. This will involve Conducting high-level conversations to senior executives over the phone Research target market and strategize best practice approaches, for each assigned event Leverage existing relationships and develop new prospects through effective lead generation Leverage our CRM to manage the pipeline and secure opportunities So what™s in it for you? We™ll provide an environment where you can develop your skills and progress your career while working in the positive, vibrant atmosphere of a rapidly growing business with the opportunity to enjoy A Permanent Full Time position Limitless opportunities to attend leadership conferences, exhibitions, and training workshops Competitive Salary + Super + Uncapped Commission Ongoing development and career progression opportunities Full inductiontraining and coaching Vibrant Sydney CBD social office Unlimited supply of office Tea Coffee Fruit Corporate discount to high street retailers including Myer, Woolworths, Coles, JB HiFi¦ Employee Assistance Program (EAP) Team birthday celebrations each month Contribute to Liquid Learning™s next big event with our innovative ideas topic generation competitions Lunchtime sport team Letting your hair down with end of month drinks with your colleagues and friends on us Check out the vid below to see what the Liquid Learning family get up to, to do our bit for charity To apply with us today, if you™re looking for a career and not just another job. Let your leadership journey at Liquid Learning start now The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location NSW 2000, Sydney NSW 2000, Australia


  • Personal Lending Banker - Rhodes

    Personal Lending Banker - Rhodes Personal Lending banker opportunity at our Rhodes contract centre Five star training and real career progression opportunities Inbound phone based role So when we say were looking for Personal Lending Bankers what were really looking for is a people person. Someone whos really good at talking (and listening) to our customers. Someone wholl go out of their way to help, and someone who wants to learn about the banking industry too. About the role This is more than just a sales role. Our Personal Lending Bankers take inbound calls from people who are interested in applying for a NAB product, providing tailored solutions to their financial goals and supporting them through the application process. Once you master our Consumer Product suite, you will progress into our mortgage lending division with further training and development opportunities. You will be based at our Rhodes contract centre and be available to work a Mon - Fri rotational roster between 8am-9pm, with the flexibility to also work a particular set shift during these hours if the business requires. On a day to day basis you will Have thorough conversations with new or current NAB customers who call to enquire about NAB Consumer lending products, ultimately understanding their financial goals and tailoring the best solution to their needs Provide accurate information and advice on NAB™s Consumer products whilst also genuinely connecting with your customer through your unique personality and passion to help Submitting application forms for a range of our products including personal loans, credit cards and general accounts with a high level of attention to detail To be successful in the role you will Be driven by a passion to speak to customers, and surpass expectations in helping them achieve their financial goals Be able to navigate through multiple computer systems whilst maintaining a great phone manner and attention to detail Motivated to work in a target driven team environment Available to work Mon“Fri between 8am-9pm on a rotational roster, with the flexibility to also work a particular set shift during these hours if the business requires. Why NAB? In return for your commitment, passion and drive NAB rewards you with a fantastic work culture and banking career. You™ll be entitled to a range of family and employee incentives and benefits including a monthly rostered day off. We will provide you with ongoing training, support and development as you grow within the organisation. Ready to jump on board? We want to hear from you Send your application our way now and take the first step towards a career that will give you more than money To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Job Type Full-time

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Care Champion

    Customer Care Agent “ Inbound Sales, Admin Customer Service Delivery This is an outstanding opportunity to join a vibrant business experiencing growth within the global Pest Control Industry. You will be provided with comprehensive training and supported by an experienced and dynamic management team that is committed to your success. Here at Competitive Pest Services we thrive off our culture - the team in the office and on the road being content, vulnerable and open. These sentiments and others are a significant factor to success within the business. We believe this creates a tranquil atmosphere and therefore when the team are happy, the customers warm to this positive energy. So if you™re looking for a company to apply your good energy, interpersonal skills and are eager to learn alongside, this could be for you. An ideal candidate should be a fast learner, an independent thinker, is passionate about exceptional customer experience, and one that complies with standards and maintains the highest levels of transparency. Working with us, you™ll have the opportunity to add new business and technical skills to your repertoire. As our company grows, so will your opportunities within the business. Company Background Competitive Pest Services is one of the fastest growing service companies in Australia, Myanmar, and soon the UK USA, leading in innovation and emerging as a serious player in the commercial and residential pest control market. We are proud of our achievements in an industry that is not renowned for its exceptional customer service. We are looking for a motivated, fun, optimistic, committed person to join our Award-winning team. We understand that pest control is not a glamorous industry, however forget any preconceived ideas you may have about this company. Competitive Pest Services likes to stand out from the crowd and has experienced rapid growth over many years so it™s an exciting time to join this organisation. Responsibilities Answering phones and emails, providing support on a wide range of topics. Act as a trusted advisor to new and prospective customers. Review customer requirements to provide the most optimal solution for their organisation All shifts are full-time, Monday-Friday with the option of some Saturdays. Requirements 2-3 years of Customer SuccessInbound Sales experience. Able to master new software and systems effortlessly and quickly. Superb writing and communication skills accurate, focused, and detailed. Excellent at multitasking and highly productive. Outstanding Time management. Strong interpersonal skills. Knowledge of exceptional customer experience concepts. Preferred Salesforce experience. Familiar working in the Service Industry andor Scheduling Sales experience Position Role available with immediate start. Base Salary and daily Sales Incentive. Based at our new space in Sydney, walking distance to Public Transport Free on street Parking. If the above sounds like you, please apply today

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    Ardex Australia is recognised as the industry leader in the development and manufacture of specialty construction chemicals, adhesives, levelling compounds, waterproof membranes and installation products used by trade and building professionals for substrate preparation, resilient flooring, waterproofing, ceramic tilestone installation and concretefacade repair. We are seeking a proactive and highly self-motivated individual who enjoys dealing with people to join our National Customer Service team based at Seven Hills, NSW. Reporting to the National Customer Service Manager, you will be responsible for providing exceptional customer service to both internal and external customers. You will be responsible for timely order processing, complaint handling and follow-up and resolution of enquiries. Some of your key duties include Entering more than 50 national sales orders per day received via fax, phone and emails Work with other departments to ensure the customer receives the highest level of engagement and responsiveness Answering and managing inbound calls in relation to customer queries regarding stock availability Call follow-up and updating on back order progress Provide administrative support Diligent with a confident and personable communication approach, you have great attention to detail, excellent data entry skills and excellent time management. You are results oriented with a focus on providing great customer service while being able to work under pressure managing tight deadlines. Experience with MS Office is essential and SAP or similar system will be highly regarded. Previous experience in the high volume customer service environment, preferably the construction industry is advantageous, but not essential. At Ardex we aim to recruit, develop and retain our employees. This is a long term position and will suit someone with strong work ethics and a desire for progress. We are an Equal Opportunity Employer. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How many years experience do you have in telesales?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service / Telesales Representative

    Omega Services is Sydneys premier plumbing, electrical and air conditioning service company. Omega is a customer services business and has been delivering exceptional service for over 30 years. Based in Thornleigh, the Omega business is growing which means we are currently looking for several dedicated Customer Service Representatives to join our busy Customer Service At Omega, we live breath our core values of Safety Think Safe, Work Safe, Be Safe Reliability Communicate clearly, do what you say, be on time. Quality Do things the right way, not the easy way. Positivity Be a joy to work with Service Customer service is our passion We will provide you with the following Career development Modern office facilities Work life balance with flexible hours Monday to Sunday Above award wages Generous weekly performance bonus Ongoing training support To be successful, you must Possess the skills to convert inbound calls to leads promote the Omega brands Have the ability to maintain a positive mindset through each every inbound call answered Be confident dealing with all personality types Be driven to fight for every lead not give up easily Possess empathy understanding Be positive, persuasive respectful Be comfortable dealing with resolving complaints Possess excellent communication skills, both verbal written Have a pleasant calm phone manner Be extremely organised, but adaptable to constant change in priorities Be computer literate, have experience maintaining databases Have a willingness to be part of a successful team contribute to our ongoing success Strive to meet exceed individual team KPIs We are building a team who take pride in their work and respect the importance of delivering excellent customer service. If you are looking for stable employment with a growing business that has been in operation for over 30 years then APPLY NOW. For further information please contact Chris Hart on 9479 3560 An immediate start is available for the right candidates. The application form will include these questions Which of the following statements best describes your right to work in Australia? How many years experience do you have as a sales representative? Have you worked in a call centre before? How many years experience do you have as a customer services representative? Are you available to work on a rotating roster?

    location NSW 2000, Sydney NSW 2000, Australia


  • Contact Centre Sales Representatives Travel Insurance

    Contact Centre Sales Representatives Travel Insurance If you are looking to work in a small, dynamic call centre where you can grow your career and work with like-minded, passionate people, this opportunity is for you. TravelCard is an Award-Winning International Travel Insurance provider who has introduced real-time claims¯to the Australian Market and took it by storm We are looking for individuals who enjoy sales and thrives on providing the customer with a unique Travel Insurance solution unavailable to travelling Australians anywhere else. Must be available to commence training program on Monday 16th September 2019. The opportunity Up to 50K + Bonuses + Super Paid day off on your Birthday Daily breakfast supplies, Friday drinks and fun activities State-of-the-art office with amazing views of Sydney Make a real difference¯in peoples lives Career progression, trainings and support to ensure your success 38 Hr Week. 8h shift, Mon “ Fri 8.30am -8.00pm The role Promoting TravelCards unique customer benefits and products Performing short medical assessments Following up on leads and sales related enquires Hitting your KPIs and sales targets Working as part of a high functioning and friendly team About you A passion for helping people¯and an empathetic phone manner Experience in a contact centre environment as a sales agent with a proven track record of meeting targets and KPIs A willingness to learn and become an expert in the team Reliable, courteous, punctual ¯and driven individual Proven ability to adapt and learn new systems If this opportunity excites you as much as it does us, wed love to hear from you The application form will include these questions Which of the following statements best describes your right to work in Australia? How many years experience do you have as a sales representative? Have you worked in a call centre before? How much notice are you required to give your current employer? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


TRUSTED BY
  • subanu Logo
  • west field Logo
  • bmw Logo
  • fox Tel Logo
  • vodafone Logo
  • universal Logo
  • priceline Logo
  • qantas Logo
  • hp Logo
  • citi bank Logo