Telemarketing Jobs In Brisbane

Now Displaying 26 of 26 Telemarketing Jobs




  • Outbound Sales Representative

    Generate weekly sales reports to track sales activities, identify markets trends and customer needs, relay customer feedback for potentially new products....

    location Brisbane QLD, Australia


  • Customer Service Sales Agent

    Customer Service Sales Agent AutoGuru is Australias largest online marketplace for booking automotive services through a network of 1600 customer-rated, local mechanics. Consumers can see upfront pricing, transparent inclusions and genuine customer reviews from a range of local service providers, empowering them to book a trusted mechanic with ease and confidence. For workshops, AutoGuru provides the benefit of being part of a national group, enabling them with advanced technology usually only seen in Dealerships. For many workshops, AutoGuru is a highly effective local area marketing tool. It allows them to quote and capture bookings online 247 without having to quote every opportunity manually. It saves businesses time and helps them grow their customer base which is essential in today™s competitive automotive repair market. We also made Anthills list of Top 100 Coolest Tech Companies for 2018 Our office is located in Surfers Paradise with great views and enough coffee to keep you buzzing all day. We™re building a once in a lifetime company so the pace is fast and opportunities endless. We recently placed 7th in the Australian Financial Review™s Top 100 Most Innovative Companies for 2018 so there is a lot to look forward to. We will provide you training, on-going support and job stability - when you do well, we do well So are you determined to achieve the best results and have fun doing it? We™re looking to bring on self-motivated sales superstars who are Experienced in phone sales, customer service or appointment setting Goal driven with a desire to push your limits everyday Customer focused to provide the best customer service (we get great reviews) A problem solver with a knack for identifying problems and coming up with solutions Honest, reliable and trustworthy Collaborative team players who relate well to people and see the positives What you™ll be doing in our Customer Service Sales Team Make outbound calls “ assist to book warm leads and upsell services Earn great commissions and have fun with daily incentives Interact with customers over email and on-line chat Work with an energetic fun team Utilise your time management and multi-tasking skills Take the next step Want to help us make lives better? Every day, we aim to live up to our mission of creating insanely great customer experiences. If you™re keen to work at Australia™s emerging Autotech startup, please apply via seek and upload your resume plus a cover letter explaining what you could bring to the team. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have experience working towards targets and KPIs? How much notice are you required to give your current employer? Have you worked in a call centre before? How many years experience do you have in telesales?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Telemarketer/Appointment Seeker

    JAN-PRO has been the fastest growing franchise system in the world for the past three years and was ranked 9 Top Global Franchise. With over 12,000 franchisees worldwide, JAN-PRO has doubled in size in the past six years and continuously looking to grow. Due to excellent growth in our business, a great opportunity has arisen for a part time Telemarketer Appointment Setter in our QLD Head Office based in South Brisbane. This role has the ability to expand into a full-time capacity if targets are met. Your responsibilities will not involve any direct selling but rather focus on lead generation. Flexible hours are also provided with this position. You will be telemarketing and generating B2B leads for the JAN-PRO business. This is a key business development role that involves the successful candidate to make a large volume of outbound calls daily to source qualified leads for our external sales team. B2B lead generation, building maintaining a customer database, and cold calling businesses are duties you will perform on a daily basis. You will be selling the JAN-PRO way (training will be provided) and expected to use a number of different channels to generate appointments for our talented external sales representatives. The ideal candidate will demonstrate the following attributes Extensive B2B outbound lead generation or telemarketing experience. Be highly motivated, hardworking and can work autonomously. Excellent phone manner and able to handle a vast array of potential clientele. Highly developed verbal and written communication skills. Intermediate MS Office (Word, Excel, Outlook) skills. Excellent organisational and record keeping skills. Hunger to exceed KPIs and succeed. Show stability and reliability. The successful applicant will be rewarded with a role in a very easy going, dynamic environment with benefits including salary, superannuation and bonus schemes (based on monthly targets). Office is based in South Brisbane. Applicants must have a right to work in Australia. Flexible working hours are offered between 930AM and 430PM AEST. If you are interested in this opportunity please submit an up to date resume and covering letter by hitting the APPLY button. The application form will include these questions Do you have experience in a cold calls sales environment? How many years experience do you have in telesales? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • In-Home Appointment Setting

    Appointment Setting 27 per hour + Commissions + SPIFs DAILY - WEEKLY MONTHLY INCENTIVES IQ Capital is a multi award winning financial services company whom have been industry leaders for over a decade helping families all throughout Australia. The successful candidates will Have previous experience In-Home Appointment Setting for Property Investment Financial Services Have a positive team player attitude Be results driven This is an exciting opportunity to join an industry leading team with a growing and vibrant company that will offer A generous hourly rate with incentives and bonuses Long term stability A fantastic work culture Friendly dynamic team in modern environment. Email resume to shaynesiqcapital.com.au To apply for this exciting opportunity please forward your resume by clicking the Apply button below. Only short listed candidates will be contacted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Do you have experience in a cold calls sales environment?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • EXPERIENCED TELEMARKETERS NEEDED!!!

    Seeking dedicated and self-motivated Telemarketers to assist in Companys growth. We are looking for a confident Telemarketer with phone experience to work in our office located in Varsity Lakes, Gold Coast. Immediate start 8am - 4pm Mon - Fri (with the opportunity to work overtime). If you are a passionate Telemarketer and are looking for a challenging role, this is the perfect opportunity with great commission to match The successful applicant must be Highly experienced in outbound calls A clear English speaking voice A bright and energetic phone manner Be confident Reliable Committed to the job Proven track record If you have what we are looking for and are ready to start asap please apply Please send all resumes via email edgar.linettegmail.com or contact Tash on 0402717889. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have experience in a cold calls sales environment? How many years experience do you have in telesales? Have you worked in a call centre before? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Debt Collection Officer

    An innovative and growing debt collection services company with plans underway to transform the debt collection industry. Help us to execute our plans, provide exceptional service to our clients and their customers, and grow in your role with us. The Debt Collection Officer role includes Keeping track of assigned accounts to identify outstanding debts Planning course of action to recover outstanding payments Locating and contacting on payment status No dialler or scripting of calls and opportunity to develop role The ideal candidate comes with 3+ years experience with high volume commercial and consumer collections. Polite and sensitive communication skills are an imperative, coupled with tenacity and drive to achieve good client and customer outcomes. Other experience key for success in the role include Experience in working with targets and tight deadlines Experience in working with targets and tight deadlines Knowledge of relevant legal requirements Working knowledge of MS Office and Debtcol collection system Apt negotiating abilities Attention to detail Professional presentation and team mentality Starting contract is 3 days per week and the position is based in Fortitude Valley. If you have a positive attitude, enjoy customer service and want to work and develop in a supportive team environment, we want to hear from you. Send your resume and a cover letter to Adam Young, Business Manager, adamblitzcredit.com.au. The application form will include these questions Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Whats your expected annual base salary? Do you have collections experience? Do you have customer service experience?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Outbound Sales Agent - Premier Google Partner

    Outbound Sales Agent - Premier Google Partner SponsoredLinX is a multi-award winning Premier Google Partner. We are recognised as one of Australias leading Digital Marketing Agencies. We want to bring on board the best of the best to join our astonishing team. Our employees work with a professional, successful and career obsessed team hungry for continuous success. We need 8 driven Sales Super Stars to hit the ground running Key Duties High volume outbound calls to Small to Medium Businesss and selling our Digital Marketing Services Generate new business through cold calling prospective clients Proactively demonstrate professional customer service skills in a fast-paced environment. Ability to undertake multiple tasks whilst actively listening to assist resolving clients needs. Promote products and service offerings to clients. A drive and energy to succeed with a can do attitude. Excellent written and verbal communication skills. Whats in it for you? A competitive base salary (paid weekly) Uncapped commission structure (paid weekly) Mon to Fri - 7.30am to 4.00pm We will invest in YOU through our training and ongoing support Work at a Top 100 Australian Cool Company Fun, inclusive and friendly culture including Table Tennis and Indoor Cricket Cool office incentives with the opportunity to win awards Social nights and dress up days This could be your ticket to joining the Digital Marketing Industry To apply If you have experience in sales, or want to begin your career in sales, then click Apply and send your resume today Training starts Monday, April 1st. Want to know more Check out www.sponsoredlinx.com. All successful candidates will be required to complete an Australian Police Check prior to commencement SLX Recruitment Team jobssponsoredlinx.com 1300 859 600 www.sponsoredlinx.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have experience working towards targets and KPIs? How much notice are you required to give your current employer? Have you worked in a call centre before? How many years experience do you have as an outbound sales consultant?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative Customer Service Representative Manufacturing Industry Opportunities for career growth Based In Geebung in Brisbanes inner northern suburbs A company with a long successful history The Aqseptence Group are seeking an experienced and professional Customer Service Representative is to increase the success of our Sales Team by delivering exceptional customer services to internal and external customers by assisting our sales team to be effective, and identifying and developing opportunities to provide exceptional customer services. About us Aqseptence Group is a global leader in the design and manufacture of a diverse range of customised stainless-steel screening and equipment solutions for specific applications in the water well, oil gas, foodbeverage, water treatment, industrial and mining industries. See more about us at www.aqseptence.com Key tasks will include but are not limited to Clarifying job specifications and requirements within the Sales Team to enable accurate quoting when required Liaising with Engineering for inconsistencies with job specifications Utilising specified tools to track job progress, monitoring all jobs against planned schedules and delivery dates Monitor internal and external customer needs to identify changes and new opportunities Work closely with Sales team members to clarify and prioritise their needs and to develop proposals if required About the person required A candidate with a strong aptitude for technical specifications of manufactured goods Experience using SAP software is a distinct advantage, but the use of another ERP system is also beneficial. High level skills in communication, planning and time management The ability to work through unplanned events and contingencies with skill and determination Excellent customer service, stakeholder management, and negotiation skills The ability to plan, project manage and prioritize work activities Benefits of working at Johnson Screens A business culture that supports growth and development An attractive salary and benefits Safety is at the forefront of everything we do A leadership group that is dedicated, supportive, and available An exciting and growing business. Apply by attaching a Covering Letter describing your suitability for the role against the above criteria, and your Resume in either Word or PDF format.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Consultant

    Grabz.com.au has taken off with a bang. At Grabz our desire is to be the largest online retailer platform across the world. We now ship to 70 of the world and are growing rapidly. Everything including the kitchen sink. Automotive Cameras Camping Computers Health Home Mobile Phones Office Tablets Tools Toys. 12 Years Old Australian Company with a New Zealand division. Grabz is seeking a full time customer service operator. Duties will include but not be limited to - Online chat with customers to assist closing sales - Incoming customer phone calls assisting with sales and shipping enquiries Full training is provided. Location Brisbane City, QLD Hours 830am - 500pm Monday to Friday Wage 25 per hour Work type Full Time It is a good idea to check out our site www.grabz.com.au and mobile app before applying to obtain a better understanding of Grabz. Applications that contain some comments and opinions on our website and mobile app Grabz will be highly favoured. Should you feel you are suitable for this casual role please apply. No agencies please and no phone calls will be taken regarding employment. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Sales Consultant

    The successful applicant will have or developing the following skill-set or be wanting to work within a boutique team to improve or master their daily KPIs i...

    location Brisbane QLD 4066, Australia


  • Dispatch Clerk

    Current drivers licence. Drivers Licence (Preferred). Adhoc administrative duties as required to support the warehousing function....

    location Brisbane QLD 4128, Australia


  • Customer Service

    Who we are Powerark Solar is one of the top 5 solar distributors in Australia. Our market covers the entire country and parts of other South East Asian. We a...

    location Brisbane QLD 4115, Australia


  • Outbound Sales Consultant - Digital Marketing

    Outbound Sales Consultant - Digital Marketing About us Get More Traffic is one of Australia™s most recognizable digital marketing agencies, based on the beautiful foreshore of the iconic Broadwater Parklands in Southport. We are proud to boast that we are a Premier Google Partner Due to our expected growth in 2019, we are looking to bring on board the best of the best to join our astonishing sales team, a team who are hungry for success. About the role This is an outbound sales role with a real focus on providing our clients with a range of exceptional exclusive Digital Marketing services. In this phone based role, you will be cold calling small to medium businesses throughout Australia and New Zealand to sell our full suite of services to manage their Google and Facebook advertising campaigns to give them maximum online visibility and return on their investment. About you FUN, outgoing and enthusiastic TEAM focused and loving life OPEN minded and willing to learn GOAL oriented and resilient CONFIDENT and determined to succeed SALES experience highly regarded, phone sales or face to face. What you will receive Competitive base salary and uncapped bonuses paid weekly Awards recognition for a job well done Daily incentives (individual as a team) Fun, inclusive and friendly culture Ping Pong table, Friday BBQ™s on the beach and much more Hours Its daylight savings in the other states so our hours are 7.30am to 4.00pm, Monday to Friday. Happy Days No weekend work How to apply If you wish to join the digital marketing revolution and work with some of the biggest brands on earth, select Apply and attach your resume. Want to know more? Check out our website www.getmoretraffic.com.au. Or if you have any inquiries, contact the Recruitment Manager - Kelvin Paama on (07) 5556 4619 All successful candidates require an Australian Police Check prior to commencement The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? How much notice are you required to give your current employer? Do you have experience working towards targets and KPIs? Do you have experience in a sales role?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service/Data Entry Officer

    Growing Business Great working environment Family Owned Company Established over 30 years, this well respected manufacturerwholesaler of plumbing products is continuing to expand. With Head Office in Queensland and distribution centres across Australia, this Company continues to be at the forefront of the ever-changing demands of the plumbing sector in providing high quality, efficient and water conscious products. Your New Role Working in a challenging and busy environment this role requires a motivated and positive individual who can liaise effectively with our Customers and internal stakeholders. The Customer Service department is fundamental to the operations of the Company. Main tasks include A high volume of Order Entry of daily emailfax orders Answering customer service phone calls in a prompt and efficient manner Filing of orderspicking slips and con notes on a daily basis Photocopying of documents upon request Marking off, of daily packing slip sheets for invoicing Acknowledge and resolve customer complaints Maintain good relationships with customers Plan work allocation and identify priorities Update and maintain information on computer systems and archives Required Qualities Professional approach Ability to work and contribute to a positive team environment Capability to communicate ideas and suggestions to management Positive attitude when dealing with others Required Competencies High level of Attention to Detail Accuracy in data entry Intermediate to Advanced Computer skills Positive approach to change Exceptional Customer Service skills If you are looking for an exciting opportunity to work with a nationally expanding business that truly values their employees and meet the above mentioned criteria, then we would love to hear from you.

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Service Co-ordinator

    ReceptionistService Co-Ordinator - Casual 38 hours a week. Magic Door, Australias leaders in the Automation industry seek a Receptionist Service Co-ordinator to join our Operations Team in our Brisbane Head Office located in Mansfield on the South-side. This position is five days a week, Monday to Friday (38 hours) Our very busy Service department seek a person who is keen to learn and seeks a career in customer service . Ability to work in a fast paced environment Excellent interpersonal and communication skills Attention to detail and a commitment to excellent customer service Must have strong clerical skills, team player and be organised. Full training will be provided Resume to alison.churchillmdi.com.auNO PHONE CALLS PLEASE - EMAIL ONLY

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Services - Telesales

    Outgoing energetic individuals required Join a fun, dynamic growing team Good growth opportunities Career development and progression available The Company 7 Steps to Wealth is a 37 year old property development and real estate company which has helped thousands of Australians build wealth through a residential property portfolio. 7 Steps to Wealth is looking for a friendly and motivated individual to join its growing customer service and appointment setting team. www.sevenstepstowealth.com You will enjoy the following benefits Base salary, plus commissions, plus super Fun, motivating professional environment Ongoing training, support growth opportunities Beautiful head office campus with café gym next door (staff discounts available) Bus rail transport at front of complex The Role The opportunity exists for someone who is self motivated, disciplined and dedicated to protecting and bettering client relationships. The successful applicant would perform the following duties Call clients of the company who have purchased investment property for their annual portfolio review appointment Confirm and manage appointment logistics for consultants of those appointments Update their financial position over the phone in preparation for the appointment Update company CRM with relevant details ensuring accuracy and integrity of database. Inbound outbound phone communication Liaison with consultants administrative team members The successful applicant will possess Experience in telesales or sales environment essential A passion for the property industry Excellent communication skills Initiative Ability to motivate themselves others Background in client services or customer service Available to work the following hours Tuesday - Thursday 830am - 600pm Friday 830am - 500pm Saturday 900am - 200pm. Applications through Seek will not be accepted. Please email your covering letter and resume to tessscustodian.com.au and call Tess Stewart on 07 5527 4999. The application form will include these questions Do you have experience in a sales role? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service / Account Manager

    Customer Service Account Manager Omni Recruit have an exciting opportunity for an experienced Customer Service Account Manager to join a National company at their Queensland offices at Carole Park. This is an office based role looking after a large number of 2nd tier clients through regular phone and email contact to maintain relationships and also help grow sales and product ranges within your client portfolio. You will be responsible for promoting the client product range and implementing Sales and Marketing activity plans to achieve volume, revenue and profit targets. Key Responsibilities will also include Develop and enhance customer relationships Implement account specific business development plans Grow the range of products within new and existing accounts Promote online ordering, manage inventory levels and assist with debtor management The successful person will have Background in Sales Account Management Internal Sales Customer Service Experience building strong customer relationships Strong influence and negotiation skills Exceptional verbal and written communication skills Knowledge of Excel, Word, PowerPoint and CRM database management This role is a permanent opportunity with an indicative base salary of 50-55k depending on experience, 11 superannuation and a company bonus system. If you have the relevant experience and are looking for a great opportunity to join a national team please submit a resume and a brief cover letter outlining why you think youre the best person for this job. omnirecruit

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Call Center Operator

    Call Center Operator Supportive team environment Northern Gold Coast Location - easy parking 1800Approved is a growing brokerage firm that continuous to grow and develop in the Asset Finance sector. The business consists of Retail and Commercial divisions servicing clients throughout Australia. With a stable of financing partners and product options, we work closely with individuals and businesses designing finance solution to suit specific requirements. We are a young yet stable company with a warm, successful and supportive culture. We are currently looking for vibrant and enthusiastic Call Center professionals to Contact customers who have made online inquiries for finance Taking the initial application from the customer ensuring all information is accurate Transferring the hot call through to an experienced Finance Broker to close Post sale follow up with customer to ensure their experience was positive Up-selling and promoting benefits of other products to customers based on needs Maintain and update customer database Provide a high level of customer service and overcoming objections You will demonstrate strong customer service and sales experience gained from a call center environment and have previous experience working towards strict KPIs. This position is on a rotating roster from Monday - Friday 8am - 6pm and half day on Saturday once a month, so you must be able for work within these hours. If you are looking to take the next step in your career, be recognised and rewarded for your hard work and outstanding sales closing skills, then apply now. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? How many years experience do you have in telesales? Do you have experience working towards targets and KPIs?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Team Leader

    Team Leader Healthcare Australia (HCA) is the leading healthcare recruitment solutions provider of nursing staff, aged care workers and medical specialist placements in Australia with operations in every state and territory. An exciting opportunity has arisen within our Nursing Division. In this role, you will lead the Operations team who are responsible for the placement of temporary nurses at all levels and across specialities into public and private hospitals and aged care facilities. As a hands on leader, your key responsibilities will include Drive performance of the team to develop the nursing agency business Coach and develop a team of consultants to successfully achieve operational and financial targets Act as the escalation and troubleshooting lead for internal and external clients Identify areas of consultant training needs, shortfalls in supply or opportunities for business growth Relieve Operations consultants as necessary The ideal candidate will have Strong leadership, client service and relationship management skills Exceptional verbal and written communication skills Superior organisational and time management skills Key focus on achieving targets Intermediate PC literacy - MS Office Previous success in a call centre or high volume sales environment is essential. An understanding of the healthcare industry is preferred. If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you. We are a people-centric business with core values of integrity, excellence, collaboration, innovation and sustainability being the heart and soul of what we deliver to our clients, candidates and patients. Please note that only candidates with the appropriate Australian working rights and those who are shortlisted for interview will be contacted directly. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How many years experience do you have as a manager team lead? Have you worked in a call centre before?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    CUSTOMER SERVICE REPRESENTATIVE PENINSULA FAIR SHOPPING CENTRE A new opportunity exists within Peninsula Fair Shopping Centre for a proactive and energetic Customer Service Representative to join our Customer Service Desk. This role is to provide timely, courteous and effective customer service to customers, retailers and various stakeholders. You will need to be a person that loves helping people and can ensure the delivery of the ultimate shopping experience. It is essential that you are available to work across Centre trading hours and be flexible to work over a varied roster between 18 - 29 hours a week, including weekends and Thursday nights where required. Responsibilities include Promoting Centre products and service Responding professionally, courteously and promptly to all customer inquiries Support the Centre Management Team with day to day operations of the Centre The successful candidate must have Experience in customer service Proficient in Microsoft Office Suite Strong verbal communication skills Demonstrated conflict resolution skills Ability to build rapport with customers Strong time management and organisation skills To apple, please email your cover letter and resume to peninsulafairretailfirst.com.au AD CLOSES 12 March 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Officer

    Customer Support Officer Established in 2004, DCS Group Aust Pty Ltd is a Debt Agreement Administrator licensed under Australian Bankruptcy Laws. We offer a range of personal insolvency solutions (Debt Agreements, Bankruptcies and Personal Insolvency Arrangements) to people who are experiencing serious financial problems. To learn more about our company and how we assist our clients, please visit our website www.dcsgroup.com.au What your day will look like You™ll be the front line of our Client Support department playing a key role across our organisation. Youll be a problem solver, so if youre curious and motivated to find answers, this jobs for you Youll love multitasking and working in a position where two days are never the same. You will build on your excellent customer service skills in building rapport with our clients and you will use your negotiating skills to support customers in a sustainable way to resolve their financial problems. Adhering to compliance and providing the highest standards of customer service on each call is essential. Whats in it for you? You don™t need prior collections experience, though can be advantageous. We will give you all the training required. We work hard and at a fast pace so being results focused is a must. You will receive on the job training ongoing feedback and coaching on your call quality. If youre resilient, understanding and able to overcome objections wed love to hear from you. What are we looking for? Experience working towards deadlines, sales targets or KPIs in a previous role Clear, confident communicator with the ability to explain concepts, persuade or influence people Good financial maths Multi-tasker and problem solver Great attention to detail Someone who is results focused. Showing respect and empathy to peoples life situations is a must About you The key to success in this role is your ability to utilise your outstanding negotiation techniques whilst adhering to all regulatory guidelines. You will possess strong communication skills to enable our clients to clearly understand complex concepts and processes. You will have a proven ability to maintain and build quality relationships that allow you to achieve the best possible results for our clients and the company. You will have intermediateadvanced Microsoft Office skills, typing speed of minimum 40wm, the ability to learn and navigate new systems with ease and the motivation to consistently achieve individual and team deadlines. Why work for DCS Group? We offer our employees a modern working environment where job satisfaction, learning and development are a top priority. Some of our corporate benefits include free off road parking, car washing service with free pick up and drop off, annual flu shots and regular celebrations of many events throughout the year. If you are looking for an opportunity to develop a career and learn new skills with an industry leader, this is the role for you Please Note You must be a Permanent Resident or Citizen of Australia to be considered for this role. We are an equal opportunity employer with a commitment to diversity. Criminal history and financial integrity checks will also be completed for the successful candidate. No contact from recruitment agencies or third parties, please PO Box 3074, Newstead QLD 4006 ACN 123 770 267 www.dcsgroup.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? Have you worked in a call centre before? Do you have experience working towards targets and KPIs?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Senior Team Leader (Outbound Sales)

    Senior Team Leader (Outbound Sales) Generous salary Great working environment Career Progression Opportunities Who We Are Cornucopia is Australia and New Zealands leading cause-driven fundraising agency. Drawing on our years of fundraising experience with high quality service, we offer face-to-face fundraising and outbound calling programs tailored to suit our charity clients needs. Our Call Centre is running multiple outbound campaigns for some of the largest and most respected charity clients, including Royal Flying Doctors, Greenpeace, Oxfam, to name a few. Every day we make a difference “ we change our world. Due to our growth were experiencing, we are looking to expand by on-boarding an experienced Senior Team Leader, who can both operationally lead a team of calling operators along with completing additional duties as required by Call Centre Leadership. As a Senior Team Leader, you will be expected to have previous higher level of management experience along with being 2IC where required. You WILL be stepping into a Call Centre which is highly regarded in the industry for its top performance outcomes. The Role To provide proactive caller performance management through constructive feedback, coaching and addressing areas of concern to ensure calling staff are meeting all requirements of the role. Taking on additional duties that will compliment in the Call Centre Managers absence. Caller Monitoring Performance monitoring Start and finish time monitoring Caller workplace Behaviour Caller Training Coaching One on One coaching sessions “ establish, document and maintain a schedule of one on one sessions Deliver ad hoc andor scheduled training (systems and processes, script updates, client updates, etc) as required Remote call monitoring and provision of feedback as required Campaign Briefings Work with the Call Centre Manager to schedule callers for campaigns based on suitability and skill set Attend campaign briefings and provide input where required Brief new and current callers on new campaigns Caller Performance KPI monitoring Review available reports and instigate all necessary training, coaching and feedback to ensure that key KPIs are achieved Track individual caller performance and instigate all necessary training, coaching and feedback to ensure performance standards are met Report observed trends and areas of concern to the Call Centre Manager through scheduled and ad hoc meetings Working closely with Call Centre Manager to implement strategy, provide analysis and reporting to meet key objectives. Delivering and monitoring of QA feedback Daily and ad hoc review of QA feedback as provided by QA staff Based on feedback provided arrange appropriate trainingcoaching for individual callers Liaise with QA to identify any areas of concern including individual caller performance Calling Floor updates Work with the Call Centre Manager to provide anecdotal and structured feedback on campaign performance to improve calling floor performance as identified through day to day activity Take on additional duties that will compliment Call Centre Manager in absence or when required. About You To be successful in this role, you will be Minimum of 4+ Years experience leading people Experienced in managing multiple outbound sales campaigns, with proven success completing campaigns on time and within budget Experienced in managing a complex work environment Experienced in managing a team with excess of 30+ staff Experienced in conflicting priorities at a Senior Team Leader level. Analytical, you will love working with data and numbers Passionate about people development A multitasker Emotionally intelligent A natural at staff management and conflict resolution Energetic and passionate Self-motivated, proactive and results driven We Offer A great working environment Supportive management Full Time position Outstanding river views from our convenient city office Room for growth in our growing organisation To be considered for this role, provide your current resume and a detailed cover letter which details your experience and suitability to the role to the Call Centre Manager, Liam Malcolm including the roles Ref Code Attention to Detail. Please note Applications without a tailored cover letter will not be viewed for consideration Liam Malcolm Call Centre Manager liam.malcolmcornucopia.com.au Email Please click the Apply Now button below. The application form will include these questions How many years experience do you have as a manager team lead? Whats the largest size team you have managed? Do you have experience working towards targets and KPIs? Have you worked in a call centre before?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Phone Consultant

    Phone Consultants needed Having been established 12 years ago, our company is an industry leader in wealth creation and helping every day Australians achieve their financial goals. If you love to talk, sell, have fun and want to get paid well then this is your dream job No previous experience in telemarketing needed We are looking for a high energy individual with an outgoing personality to join our successful Call Centre team. What we are looking for from you An enthusiastic go-getter with a great attitude Ability to meet and exceed targets Have ambition to grow and move with a fast paced organisation A positive and self-motivated individual What we will offer you Great office environment in one of Brisbanes most prestige buildings. Excellent hourly rate and a generous commission structure based on your performance A fun team based environment Paid training course and ongoing support Immediate start If youre ready to take the right step and move forward in your career then lets get moving now Closing date for this role is Wednesday 6th February 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer - Optical industry (Must have Optical Experience)

    Shamir Australia - Customer Service Officer “ Full Time Position (Applicant Must have Optical Experience) Based in Brisbane we are a leading manufacturing laboratory of high technology optical lenses and coatings to the optical industry in Australia and New Zealand. At Shamir Australia we value good people. The successful applicant will be working in a friendly and professional environment. The position is Monday - Friday working during business hours, no weekends. Optical qualifications in dispensing will be highly regarded. Applicants with optical experience without qualifications will also be considered. Duties and Key responsibilities Answering the phone and taking orders Data entry of orders Giving competent advice to customers regarding products Making outbound phone calls to customers Monitoring orders to point of delivery Being willing to jump in and work where required Communicating with other team members Providing leads to the sales team Experience and Skills Professional phone manner Competent computer skills “ data entry “ MS Word Excel etc Fluent English spoken and written Good organisational and reliability Essentially a strong communicator The successful Applicant should be pleasant, punctual, reliable and hard working with good reading and literacy skills combined with a drive to outstanding Customer Service. Applicants All applications will be treated in strictest confidence, please forward your ResumeCV with a cover letter. Contact Name Kevin Mann Email kevinmshamirlens.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


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