Contact Center Jobs In Adelaide

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  • Customer Service Representative

    <p><p> <p> <p> <p>The role of Customer Service Representative is to be a source of support for our Customer Service team. <p> <p> <p> <p><strong>Opportunity<strong><p> <p>Reporting to the Customer Service Manager you will be responsible for the monitoring of customer supplied dry goods, preparation of customer bottling specifications, ILR™s, and accurate completion of customer product details and company operating requirements. The successful candidate will be passionate about our products and services and be customer focused.<p> <p> <p> <p><strong>What you™ll do<strong><p> <p>—Â Â Â Â Â Â Â Monitor customer supplied dry goods delivery dates for production<p> <p>—Â Â Â Â Â Â Â Accurate input of customer job specifications<p> <p>—Â Â Â Â Â Â Â Customer communication data and files<p> <p>—Â Â Â Â Â Â Â Accurately complete relevant CSR statistics<p> <p>—Â Â Â Â Â Â Â Regular communication with customers<p> <p>—Â Â Â Â Â Â Â Management of ILR™s<p> <p>—Â Â Â Â Â Â Â Provide sales, service and product information to customers<p> <p>—Â Â Â Â Â Â Â Reception duties<p> <p>—Â Â Â Â Â Â Â Additional administrative duties<p> <p> <p> <p><strong>Who you are?<strong><p> <p>You™re driven by a desire to please our customers and provide the best service. You are passionate about working in a team that drives the vision of our clients.<p> <p> <p> <p>You are diligent and enjoy the challenges of working in a high pressured environment, whilst being able to keep a positive outlook. You™re organised, outgoing and have exceptional communicational skills<p> <p> <p> <p>You™re curious, have an eye for the bigger picture and strong attention to detail. You deal with complexity by collaborating with colleagues, listening to customers and suppliers, testing ideas and continuously learning. You take authorship for what you create.<p> <p> <p> <p><strong>About Us<strong><p> <p>Vinpac was established in 1975 to provide contract bottling services to customers in the Australian wine industry. Today, we operate two facilities located in the iconic Barossa and McLaren Vale wine regions of South Australia. We offer customers a complete service of packaging material supply and inventory management, bottling, winemaking, bulk wine storage, laboratory services, warehousing and distribution.<p> <p> <p> <p><strong>Joining Endeavour Drinks <strong><p> <p> <p> <p>Endeavour Drinks comprises a diverse range of drinks businesses including BWS, Dan Murphy™s and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we™re driven by a culture that puts our customers and team first. Our ambition is to connect everyone with a drinks experience theyll love.<p> <p> <p> <p>As an inclusive, team-first company, our people are at the core of everything we do. <p> <p> <p> <p>We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.<p> <p>We value flexibility, and encourage our team members to work in ways that meet their worklife commitments and support their wellbeing. <p> <p> <p> <p>We work hard to create a safe and inclusive environment for all, and most importantly, were all about creating better experiences “ for our customers and for each other.<p> <p> <p> <p><strong>We™d love to hear from You<strong><p> <p> <p> <p>If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au LI<p> <p> <p> <p>Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Drinks is not responsible for any fees related to unsolicited resumes.<p> <p> <p> <p><p>  <p> <p>

    location Woodside, South Australia


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