Inbound Customer Service Jobs In Australia

Now Displaying 60 of 158 Inbound Customer Service Jobs




  • Customer Service Representative

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><ul><li>Growing and evolving company with endless opportunities<li><li> Career defining role<li><li> High performing team culture<li><ul><p> Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you<p><p><p><br> <p> Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. <br> <br> What we offer you<p><p><p><br> <ul><li> Continued learning environment<li><li> Collaborative environment<li><li> An inclusive team that embraces diversity<li><ul><p> The opportunity<p><ul><li> Improving customer experience through each touch point.<li><li> Join a new team that has rapidly expanding opportunities.<li><li> You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property.<li><ul><p> About You<p><ul><li> Go-getter attitude<li><li> Knowledge-driven, wanting to learn from the best<li><li> Results driven<li><li> Excellent customer service and problem-solving skills<li><li> Efficient time management skills<li><li> Ability to work autonomously and achieve team results<li><li> Highly developed written and verbal communication skills<li><li> Attention to detail<li><li> Positive attitude<li><li> Strong ability to build rapport with clients and the team<li><ul><p><br> If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then<br> Apply Now<p><div><div>

    location Matraville, New South Wales


  • Customer Service Representative

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><ul><li>Growing and evolving company with endless opportunities<li><li> Career defining role<li><li> High performing team culture<li><ul><p> Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you<p><p><p><br> <p> Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. <br> <br> What we offer you<p><p><p><br> <ul><li> Continued learning environment<li><li> Collaborative environment<li><li> An inclusive team that embraces diversity<li><ul><p> The opportunity<p><ul><li> Improving customer experience through each touch point.<li><li> Join a new team that has rapidly expanding opportunities.<li><li> You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property.<li><ul><p> About You<p><ul><li> Go-getter attitude<li><li> Knowledge-driven, wanting to learn from the best<li><li> Results driven<li><li> Excellent customer service and problem-solving skills<li><li> Efficient time management skills<li><li> Ability to work autonomously and achieve team results<li><li> Highly developed written and verbal communication skills<li><li> Attention to detail<li><li> Positive attitude<li><li> Strong ability to build rapport with clients and the team<li><ul><p><br> If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then<br> Apply Now<p><div><div>

    location Matraville, New South Wales


  • Customer Service Officer | State Government

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><ul><li>6 month assignment Strong possibility of extension<li><li> Parramatta Location<li><li> Excellent hourly rate Weekly pay cycle<li><ul><div><div><div><br> <div><div><p> HOBAN are recruiting Customer Service Superstars to work for our large State Government Client based in Parramatta.<br> <br> The role offers full time hours, Monday to Friday in rotating shifts, an immediate start and great pay.<br> <br> In this role you will deliver high quality service to customers in a high volume, fast-paced and customer focused environment<p><p> To be successful in this role you will have<p><ul><li> Good customer relationship and telephone manners essential<li><li> Demonstrated experience in the provision of high level service to customers by providing timely, clear and accurate advice or information<li><li> Ability to analyse, investigate and resolve issues<li><li> Ability to prioritise work in accordance with directions given<li><li> Demonstrated ability in reconciling computer generated balances to maintain accuracy of customer accounts<li><li> Demonstrated ability to understand and apply defined procedure and governing rules to maintain confidentiality of sensitive information<li><li> The ability to exercise sound judgement and make decisions within scope of authority<li><li> Understanding of Privacy and the Protection of Personal Information<li><li> High degree of flexibility, initiative, and discretion<li><ul><p> What do you get?<p><ul><li> Excellent hourly rate<li><li> Weekly pay cycle<li><li> Suportive agency<li><li> Excellent location near public transport and cafesshops<li><ul><p><p><br> <p> If this sounds like you do not delay and apply now as this role will not last<p><div><div><div><br> AU1870AF000075<div><div>

    location North Sydney, New South Wales


  • Customer Service Representative

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><div><div><div><div><h1 class=jobSectionHeader><b>Customer Service Representative <b><h1><div><div><div><div><div><div><div><div><div><div><div><b>About our team<b> <div><div><p>At<b> InfraBuild<b> we are inspired by visions of what might be possible, of making our world a stronger, safer, more sustainable and connected place to live. We are inspired to challenge the notion of what is possible, from building the cities that we live in to the infrastructure that powers them. Were there to collaborate and help make possibilities happen. This is how ideas take shape and innovations become reality.<br> <br> <b>InfraBuild Steel Centre<b> are a fully integrated supplier of metals and building products, with an extensive network of branches supporting mining, fabrication and manufacturing industries nationally.<p> <div><div><div><div><b> About the role<b> <div><div><p>This will be a game-changer for a motivated Customer Service Officer. You will have the opportunity to build strong customer relationships whilst providing exceptional customer service and accurate information to customers on our products, their specifications and prices within pricing guidelines. Based amongst our team at Wetherill Park, reporting to the Customer Service Manager, your responsibilities would include<p> <ul><li>Providing efficient customer service via face-to-face interactions, phone and email to meet standards, maximise sales and promote customer confidence and loyalty<li> <li>Providing accurate quotes for customers and follow up on quotes to maximise sales opportunities<li> <li>Processing orders and adding them to our system<li> <li>Liaising with stakeholders and major processing centres to ensure effective supply to customers.<li> <ul><div><div><div><div><b>About your experience<b> <div><div><p>We are looking for a customer-oriented team player with a proactive mindset and strong desire to succeed, while providing excellent customer service to our clients. The successful candidate will have outstanding people skills, a great work ethic, good attention to detail and excellent time management skills. The ideal candidate will possess the following<p> <ul><li>Experience working in the building, construction or similar industry andor experience working in a sales environment is an advantage<li> <li>Great networking skills to maintain positive relationships across the business and with regular customers<li> <li>Excellent verbal and written communication skills<li> <li>Ability to apply an understanding of building practices and experience with construction drawings is preferred but may be gained on-the-job<li> <li>Ability to use computer software including Microsoft Office products (Excel, Outlook and Word) and other systems for processing orders, such as SymixArmourSap.<li> <ul><div><div><div><div><b>Next steps<b> <div><div><p>Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.<br> <br> <b>Apply today.<b><p><div><div><div><div><div><div><div><div><p><p><div>

    location North Sydney, New South Wales


  • Customer Value Specialist - Chatswood

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><p>Location <p>NSW - Sydney Metro <p><p><p>Job Description <p><p><b>About the Role <b><p><p>Bupa is focused on ensuring everyone has access to health insurance products that can help them to live a longer, healthier and happier life and that they understand the value of having Bupa as their healthcare provider. <p><p><p><p>If you™re the kind of person who loves connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you. <p><p><p><p>Based in our Chatswood store and working towards customer growth activities you will provide individual needs analysis for customers in branch, recommending the most suitable products and explaining the value and benefits of these products. You will also work within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members. <p><p><p><p>Taking a customer needs-based approach, you will assist our existing Bupa members in their day to day transactions, ensuring that they understand the full value of their health insurance product, provide solutions to any identified concerns or unmet needs and educate members on all the benefits they can access. <p><p><p><p>This is a permanent part-time role, working 19 hours per week which equates to 3 days per including Saturdays. <p><p><p><p><b>About You <b><p><p>You will combine your drive for sales, together with your proactive, customer focused approach, to provide your customers with the best possible solutions and service. <p><p><p><p>With a resilient attitude, you will enjoy working within a dynamic and ever-changing environment and have a lively and enthusiastic approach, taking a positive, can-do attitude into everything you do. <p><p><p><p><b>About The Rewards <b><p><p><p><p>We are proud to share with our employees our ˜People First™ wellness program “ SMILE which provides you with access to a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general wellbeing ¦ you will feel happier amp healthier for working at Bupa <p><p><p><p>You will be on-boarded with a comprehensive induction program that includes classroom, e-learning and on-the-floor product and knowledge training, as well as having access to our state-of-the-art knowledge base, Know-It. <p><p><p><p>As the leading health and care group within Australia and New Zealand, we employ over 23,000 people who are dedicated to helping people live longer, healthier and happier lives. <p><p><p><p><b>About Bupa <b><p><p>Quite simply, we are extraordinary. BUPA are a world leading health amp care group with over 23,000 people in Australia and New Zealand and a global presence in 190 countries We are part of a global family that reinvests its profits to provide better services for our members. We believe this is the only way to truly put customers first. <p><p>Our purpose is to help people live longer, healthier and happier lives and everything that we do is for the health and care of our members. Were making a difference in health amp care through our leading health insurance, general insurance, modern Dental clinics, Bupa Optical stores, Bupa GP clinics and Therapy hubs and Bupa Medical Visa Services. As well as personalised care at over 72 Bupa Aged Care Homes. <p><p>BUPA believes in hiring the best talent in the market. We are known for our vibrant, high performing and incredibly rewarding workplace and we take pride in creating exceptional and meaningful work experiences. With a belief in innovation, we deliver award winning benefits to our employees and encourage involvement within our communities. <p><p>Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued - find out more by visiting www.bupa.com.au <p><p><p><p><i>Find purpose in your career at Bupa. <i><p><p><p><p>We encourage all our employees to explore their full potential and develop a long term career within the progressive, supportive environment that is Bupa - find out more by visiting www.bupa.com.au <p><p><p><p><b><i>˜Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued. <i><b><p><p><b><i>Find purpose in your career at Bupa <i><b><i>™. <i><p><p><p><p>Time Type <p>Part time <p>Job Posting End Date <p>13 Mar 2020<div><div>

    location North Sydney, New South Wales


  • Customer Service and Logistic Coordinator

    <div class=jobsearch-jobDescriptionText id=jobDescriptionText><div><p>Our Client is an Australian based producer and supplier of crop protection and animal health products located in Sydneys Northern Beaches.<p> <ul><li>Permanent Full time role<li> <li>Northern Beaches Location<li> <li>60k “ 70k + Super<li> <ul><p><b>The Role<b><br> Working closely with the Supply Chain team and reporting to the Director, you will be responsible for the coordination of Distribution Logistics and related Customer Service Enquiries to ensure orders are processed smoothly for our customers including<p> <ul><li>Processing Item fulfilments in J Curve (ERP) and coordinating Order deliveries by maintaining the day-to-day relationship with our 3PL partners<li> <li>Coordinate Inventory Transfers and process in J Curve “ ERP System<li> <li>Provide assistance to customers with delivery tracking and PODs<li> <li>Ensuring Inventory levels are accurate and maintained<li> <ul><p><b>About you<b><p> <ul><li>Experience in logistics including processing orders, coordinating deliveries, relationships with 3PL partners<li> <li>Experience in Customer Service related to logistics<li> <li>Sound knowledge of J Curve, or experience with similar ERP system<li> <li>Intermediate skills in Microsoft Office with exceptional attention to detail<li> <li>Ability to work effectively in a team environment as well as being motivated and capable of working autonomously<li> <li>Well organised with strong time management skills and the ability to prioritise<li> <li>Excellent written and oral communication skills, in person and over the telephone<li> <ul><p>This is a great opportunity to join a small but dedicated team who has a desire to use their experience to improve systems and procedures, and who is passionate about Australian agribusiness as well as have access to a number of career pathways.<p> <div><div><div><p>Your Name <p><div><div><p><p><div><div><p>Email Address <p><div><div><p><p><div><div><p>Phone Number <p><div><div><p><p><div><div><p>Upload Resume File<p> <div><div><div><div>Upload Resume File ¦<div> <div><div><div><div>Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.<div> <div><div><div><div><div><div><ul><li>By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. <li><ul><div><div><div><div><p>People looking for jobs should not put anything here. <p><div><div><div><p><p><div><ul><li><p>See All Jobs<p> <li><ul><div><div><div><div><ul><li><div><div><b>Facebook<b><div><div><li><div><div><li><div><div><b>Google+<b><div><div><li><div><div><li><div><div><b>LinkedIn<b><div><div><li><ul><div><div><div><div><div>

    location North Sydney, New South Wales


  • customer service

    ONLY CANADA ONLY CANADA ONLY CANADA Key Responsibilities and Requirements Key Responsibilities and Requirements Take incoming house leads input, process and follow job through production process. Take incoming house leads input, process and follow job through production process. Assist in scheduling and updating job calendar and possibly house install calendar. Assist in scheduling and updating job calendar and possibly house install calendar. Assist in obtaining permits for TCS Signs when needed. Assist in obtaining permits for TCS Signs when needed. Manage time to complete all tasks and assignments professionally and profitably, and maintain proper prioritization of daily responsibilities. Manage time to complete all tasks and assignments professionally and profitably, and maintain proper prioritization of daily responsibilities. Treat all company financial information and Customer information in a highly confidential manner. Treat all company financial information and Customer information in a highly confidential manner. Handle any Customer issues or concerns, suggest information about other products and services. Handle any Customer issues or concerns, suggest information about other products and services. Internal sales support including assisting front counter Customers. Internal sales support including assisting front counter Customers. Possess proven phone skills. Possess proven phone skills.

    location Newington, New South Wales


  • Customer Service Officer

    Excellent Opportunity to join a Government Department in Western Sydney Your new company This is an excellent opportunity to join a Government Department in a Client Officer Role. The position is located in Western Sydney and will be full time hours, working Monday to Friday. Your new role Calls are in relation to Finance and HR support enquiries. Role includes Pace is fast but not rushed and you will dealing with a wide range of finance and HR enquires with schools across NSW. Ability to handle customer enquiries promptly and courteously Provide enquiry and referral data to assist in the preparation of reports on the centres activities. What youll need to succeed To be a successful candidate you will need to have Previous experience working in a contact centre or customer service role Be able to provide excellent Customer Service and great communication skills Experience in the finance or HR industry is highly desirable What youll get in return Fantastic pay rate of 31.00 ph plus super. 37.5hrs per week- Shift roster between 730am-600pm on a rotational roster. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to khjonhays.com.au or call Kate Jones on 0280626137. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2342659 Excellent Opportunity to join a Government Department in Western Sydney Your new company This is an excellent opportunity to join a Government Department in a Client Officer Role. The position is located in Western Sydney and will be full time hours, working Monday to Friday. Your new role Calls are in relation to Finance and HR support enquiries. Role includes Pace is fast but not rushed and you will dealing with a wide range of finance and HR enquires with schools across NSW. Ability to handle customer enquiries promptly and courteously Provide enquiry and referral data to assist in the preparation of reports on the centres activities. What youll need to succeed To be a successful candidate you will need to have Previous experience working in a contact centre or customer service role Be able to provide excellent Customer Service and great communication skills Experience in the finance or HR industry is highly desirable What youll get in return Fantastic pay rate of 31.00 ph plus super. 37.5hrs per week- Shift roster between 730am-600pm on a rotational roster. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to khjonhays.com.au or call Kate Jones on 0280626137. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2342659 Your new company This is an excellent opportunity to join a Government Department in a Client Officer Role. The position is located in Western Sydney and will be full time hours, working Monday to Friday. Your new role Calls are in relation to Finance and HR support enquiries. Role includes Your new company Your new role Pace is fast but not rushed and you will dealing with a wide range of finance and HR enquires with schools across NSW. Ability to handle customer enquiries promptly and courteously Provide enquiry and referral data to assist in the preparation of reports on the centres activities. What youll need to succeed Previous experience working in a contact centre or customer service role Be able to provide excellent Customer Service and great communication skills Experience in the finance or HR industry is highly desirable What youll get in return What you need to do now LHS 297508

    location Sydney, New South Wales


  • Customer Service Representative

    ABOUT THE COMPANY Our client is one of the largest Facilities management providers in Australia is looking for Customer Service officers to join their team in Parramatta. They have an excellent reputation in providing high quality and innovative business solutions their clients. They pride themselves on their strong company culture and their high level of service that they provide to their long list of clients. ABOUT THE ROLE Working the afternoon and weekend shifts this role will see you become an essential part of their processes and will see you directly responsible for ensuring the day to day operations run in an efficient manner. DUTIES Process customer orders Dealing with customer enquiries Update and maintain client files on SAP Provide a high level of customer service to all clients Liaising with internal staff SKILLS AND EXPERIENCE Experience in a high volume Call Centre Environment SAP Experience Highly organised nature Ability to multitask High attention to detail Flexible and proactive nature Excellent written and verbal communication HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. Jasmin Sutherland - 02 8842 2000 ABOUT THE COMPANY Our client is one of the largest Facilities management providers in Australia is looking for Customer Service officers to join their team in Parramatta. They have an excellent reputation in providing high quality and innovative business solutions their clients. They pride themselves on their strong company culture and their high level of service that they provide to their long list of clients. ABOUT THE ROLE Working the afternoon and weekend shifts this role will see you become an essential part of their processes and will see you directly responsible for ensuring the day to day operations run in an efficient manner. DUTIES Process customer orders Dealing with customer enquiries Update and maintain client files on SAP Provide a high level of customer service to all clients Liaising with internal staff SKILLS AND EXPERIENCE Experience in a high volume Call Centre Environment SAP Experience Highly organised nature Ability to multitask High attention to detail Flexible and proactive nature Excellent written and verbal communication HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. Jasmin Sutherland - 02 8842 2000 ABOUT THE COMPANY Our client is one of the largest Facilities management providers in Australia is looking for Customer Service officers to join their team in Parramatta. They have an excellent reputation in providing high quality and innovative business solutions their clients. They pride themselves on their strong company culture and their high level of service that they provide to their long list of clients. ABOUT THE COMPANY ABOUT THE ROLE Working the afternoon and weekend shifts this role will see you become an essential part of their processes and will see you directly responsible for ensuring the day to day operations run in an efficient manner. ABOUT THE ROLE DUTIES DUTIES Process customer orders Dealing with customer enquiries Update and maintain client files on SAP Provide a high level of customer service to all clients Liaising with internal staff SKILLS AND EXPERIENCE SKILLS AND EXPERIENCE Experience in a high volume Call Centre Environment SAP Experience Highly organised nature Ability to multitask High attention to detail Flexible and proactive nature Excellent written and verbal communication HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click APPLY NOW to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. HOW TO APPLY Jasmin Sutherland - 02 8842 2000

    location North Sydney, New South Wales


  • Customer Service Officer

    Within a 5-minute walking distance from Macquarie Park station, this customer service role offers an indivudal the opportunity to explore a fun and quirky office environment Being a phone-based role, you will be tasked with handling customer enquiries and delivering exceptional service during this busy time of the year. Key Responsibilities Handling all incoming calls in a timely and professional manner Administrative functions including processing documents, fees, applications, refunds in line with compliance and legislative requirements Assisting customer enquiries via email General and ad hoc support to teams across the organisation Key Requirements Customer service experience OR call-centre preferred Retail and hospitality experience welcomed Strong communication both written and verbal Immediate availability To apply please click apply or call Jessica Tan on +61 2 84231004 for a confidential discussion. Within a 5-minute walking distance from Macquarie Park station, this customer service role offers an indivudal the opportunity to explore a fun and quirky office environment Being a phone-based role, you will be tasked with handling customer enquiries and delivering exceptional service during ... Within a 5-minute walking distance from Macquarie Park station, this customer service role offers an indivudal the opportunity to explore a fun and quirky office environment Being a phone-based role, you will be tasked with handling customer enquiries and delivering exceptional service during this busy time of the year. Key Responsibilities Handling all incoming calls in a timely and professional manner Administrative functions including processing documents, fees, applications, refunds in line with compliance and legislative requirements Assisting customer enquiries via email General and ad hoc support to teams across the organisation Key Requirements Customer service experience OR call-centre preferred Retail and hospitality experience welcomed Strong communication both written and verbal Immediate availability To apply please click apply or call Jessica Tan on +61 2 84231004 for a confidential discussion. Within a 5-minute walking distance from Macquarie Park station, this customer service role offers an indivudal the opportunity to explore a fun and quirky office environment Being a phone-based role, you will be tasked with handling customer enquiries and delivering exceptional service during this busy time of the year. Key Responsibilities Key Responsibilities Handling all incoming calls in a timely and professional manner Administrative functions including processing documents, fees, applications, refunds in line with compliance and legislative requirements Assisting customer enquiries via email General and ad hoc support to teams across the organisation Key Requirements Key Requirements Customer service experience OR call-centre preferred Retail and hospitality experience welcomed Strong communication both written and verbal Immediate availability To apply please click apply or call Jessica Tan on +61 2 84231004 for a confidential discussion.

    location Macquarie Park, New South Wales


  • inbound customer service

    Whether you™ve just graduated high school or university, or have years of customer service experience and are looking for a new challenge - this is your lucky break This global organisation based in North Ryde is currently looking for an enthusiastic and customer-focused individual looking to start their career in the corporate world. It™s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. You will be dealing with complex scenarios and situations over the phone with customers in this role, however you will undergo intense training to ensure you are set up for success - constant support and development is always on offer. The role Rotating roster from 8am - 8pm, Monday to Friday (no weekend work) 47200 p.a Inbound calls relating to customer enquiries General administration support and using multiple systems at one time Work in a collaborative contact centre environment Innovative desktop technology (dual screens) The benefits Close to public transport Thorough 3 week training in a supportive environment Arcade room (table tennis PS4) Light breakfast provided daily Retail discounts and incentives across a variety of organisations Casual attire Fortnight roster release Opportunity to progress your career National police and background check is required for all applicants You MUST be an Australian Citizen for this role You MUST be able to work Mon-Fri with an 8 hour shift each day If the above sounds like you, we want to talk to you This role looks to commence mid March and we have multiple vacancies available, so apply NOW For more information feel free to ring Michelle at Randstad for a confidential discussion on (02) 8215 1078. Alternatively, submit your resume to michelle.hardrandstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Whether you™ve just graduated high school or university, or have years of customer service experience and are looking for a new challenge - this is your lucky break This global organisation based in North Ryde is currently looking for an enthusiastic and customer-focused individual looking to start their career in the corporate world. It™s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. You will be dealing with complex scenarios and situations over the phone with customers in this role, however you will undergo intense training to ensure you are set up for success - constant support and development is always on offer. The role Rotating roster from 8am - 8pm, Monday to Friday (no weekend work) 47200 p.a Inbound calls relating to customer enquiries General administration support and using multiple systems at one time Work in a collaborative contact centre environment Innovative desktop technology (dual screens) The benefits Close to public transport Thorough 3 week training in a supportive environment Arcade room (table tennis PS4) Light breakfast provided daily Retail discounts and incentives across a variety of organisations Casual attire Fortnight roster release Opportunity to progress your career National police and background check is required for all applicants You MUST be an Australian Citizen for this role You MUST be able to work Mon-Fri with an 8 hour shift each day If the above sounds like you, we want to talk to you This role looks to commence mid March and we have multiple vacancies available, so apply NOW For more information feel free to ring Michelle at Randstad for a confidential discussion on (02) 8215 1078. Alternatively, submit your resume to michelle.hardrandstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Whether you™ve just graduated high school or university, or have years of customer service experience and are looking for a new challenge - this is your lucky break This global organisation based in North Ryde is currently looking for an enthusiastic and customer-focused individual looking to start their career in the corporate world. It™s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. You will be dealing with complex scenarios and situations over the phone with customers in this role, however you will undergo intense training to ensure you are set up for success - constant support and development is always on offer. The role The role Rotating roster from 8am - 8pm, Monday to Friday (no weekend work) 47200 p.a Inbound calls relating to customer enquiries General administration support and using multiple systems at one time Work in a collaborative contact centre environment Innovative desktop technology (dual screens) The benefits The benefits Close to public transport Thorough 3 week training in a supportive environment Arcade room (table tennis PS4) Light breakfast provided daily Retail discounts and incentives across a variety of organisations Casual attire Fortnight roster release Opportunity to progress your career National police and background check is required for all applicants You MUST be an Australian Citizen for this role You MUST be able to work Mon-Fri with an 8 hour shift each day National police and background check is required for all applicants You MUST be an Australian Citizen for this role You MUST be able to work Mon-Fri with an 8 hour shift each day If the above sounds like you, we want to talk to you This role looks to commence mid March and we have multiple vacancies available, so apply NOW For more information feel free to ring Michelle at Randstad for a confidential discussion on (02) 8215 1078. Alternatively, submit your resume to michelle.hardrandstad.com.au (02) 8215 1078 michelle.hardrandstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location North Sydney, New South Wales


  • customer service

    Your New Company You will join one of the worlds biggest multinational medical device companies conveniently located in Macquarie Park. This company has a strong focus on innovation and collaboration which is evident in its people and products. This is an exclusive opportunity to join a cohesive team of high performing customer service professionals. Your New Role Your main aim will be to provide a high level of service to all customers and clients. This is a varied role that combines customer service, administration and logistics. Some of the duties include Answer customer enquiries regarding order tracking, incorrect shipping details and order status Answer sales queries relating to price and stock availability Process sales orders using ERP system Liaise with third party logistics (3PL) to ensure timely delivery to customers General administration Benefits to you Free onsite parking Short walk to Macquarie shopping centre Friendly, supportive team and manager Your profile will demonstrate Customer Service, Order Processing, Logistics, Data Entry or Administration experience would be ideal Strong administrative skills including accurate data entry SAP experience advantageous To Apply, click œAPPLY NOW or email your resume to nadine.noamanrandstad.com.au. Alternatively, please call Nadine on 02 9859 3103 for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. It is required be resident in the country Your New Company You will join one of the worlds biggest multinational medical device companies conveniently located in Macquarie Park. This company has a strong focus on innovation and collaboration which is evident in its people and products. This is an exclusive opportunity to join a cohesive team of high performing customer service professionals. Your New Role Your main aim will be to provide a high level of service to all customers and clients. This is a varied role that combines customer service, administration and logistics. Some of the duties include Answer customer enquiries regarding order tracking, incorrect shipping details and order status Answer sales queries relating to price and stock availability Process sales orders using ERP system Liaise with third party logistics (3PL) to ensure timely delivery to customers General administration Benefits to you Free onsite parking Short walk to Macquarie shopping centre Friendly, supportive team and manager Your profile will demonstrate Customer Service, Order Processing, Logistics, Data Entry or Administration experience would be ideal Strong administrative skills including accurate data entry SAP experience advantageous To Apply, click œAPPLY NOW or email your resume to nadine.noamanrandstad.com.au. Alternatively, please call Nadine on 02 9859 3103 for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. It is required be resident in the country Your New Company Your New Company You will join one of the worlds biggest multinational medical device companies conveniently located in Macquarie Park. This company has a strong focus on innovation and collaboration which is evident in its people and products. This is an exclusive opportunity to join a cohesive team of high performing customer service professionals. Your New Role Your New Role Your main aim will be to provide a high level of service to all customers and clients. This is a varied role that combines customer service, administration and logistics. Some of the duties include Answer customer enquiries regarding order tracking, incorrect shipping details and order status Answer sales queries relating to price and stock availability Process sales orders using ERP system Liaise with third party logistics (3PL) to ensure timely delivery to customers General administration Benefits to you Benefits to you Free onsite parking Short walk to Macquarie shopping centre Friendly, supportive team and manager Your profile will demonstrate Your profile will demonstrate Customer Service, Order Processing, Logistics, Data Entry or Administration experience would be ideal Strong administrative skills including accurate data entry SAP experience advantageous To Apply, click œAPPLY NOW or email your resume to nadine.noamanrandstad.com.au. Alternatively, please call Nadine on 02 9859 3103 for a confidential conversation. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    location North Sydney, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Matraville, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location Hornsby, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location Castle Hill, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location Chatswood, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location Bondi, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location North Sydney, New South Wales


  • Specialist - Retail Customer Service

    As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.Note Apple benefits programmes vary by country and are subject to eligibility requirements.Job Type Full-time As a Specialist, you™re highly skilled at uncovering customers™ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, you™re also the person who guides them ” advising, selling and even setting up their new products. You perform other roles within the store too, whether it™s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You™re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple™s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We™re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount ” both offer everyone at Apple the chance to share in the company™s success. You™ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note Apple benefits programmes vary by country and are subject to eligibility requirements. Job Type Full-time

    location Miranda, New South Wales


  • Customer Service Agent

    Australian Smart Bank - Growing Start up Customer centric and team focused environment 64k Package + Benefits + City location Customer Service Agent Start-Up Sydney We are extremely proud to be a partner of one of Australia™s newest start-up Smart Banks. The world of banking is quickly evolving and digital is the new way forward. This technology and data-driven bank utilises artificial intelligence to enhance its customer experience and streamline every interaction. Due to continued growth, this Aussie startup is looking for 2 experienced customer-focused individuals to join their high performing team What™s in it for you Stunning offices in the heart of the CBD Technology and data-driven business Growing company with genuine career prospects Customer-centric team environment Start-up culture “ Rapidly expanding 64k Package + Benefits Role Responsibilities Inbound customer service calls regarding products and services Manage incoming emails and live web chat function Assist customers with online applications and platform navigation Use active listening skills to efficiently problem solve and find solutions Provide a personal and informed customer service experience on every call What we look for 2 years Call Centre experience within a team environment - Banking highly desirable Highly organised with strong administration and multi-tasking skills Ability to learn quickly and adapt to change - We are evolving quickly A strong work ethic, reliability, and a can-do attitude A true team player that really cares about their peers Excellent written and verbal communication skills Please note This is a full-time permanent contract, full working rights required. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately Australian Smart Bank - Growing Start up Customer centric and team focused environment 64k Package + Benefits + City location Customer Service Agent Start-Up Sydney We are extremely proud to be a partner of one of Australia™s newest start-up Smart Banks. The world of banking is quickly evolving and digital is the new way forward. This technology and data-driven bank utilises artificial intelligence to enhance its customer experience and streamline every interaction. Due to continued growth, this Aussie startup is looking for 2 experienced customer-focused individuals to join their high performing team What™s in it for you Stunning offices in the heart of the CBD Technology and data-driven business Growing company with genuine career prospects Customer-centric team environment Start-up culture “ Rapidly expanding 64k Package + Benefits Role Responsibilities Inbound customer service calls regarding products and services Manage incoming emails and live web chat function Assist customers with online applications and platform navigation Use active listening skills to efficiently problem solve and find solutions Provide a personal and informed customer service experience on every call What we look for 2 years Call Centre experience within a team environment - Banking highly desirable Highly organised with strong administration and multi-tasking skills Ability to learn quickly and adapt to change - We are evolving quickly A strong work ethic, reliability, and a can-do attitude A true team player that really cares about their peers Excellent written and verbal communication skills Please note This is a full-time permanent contract, full working rights required. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately Australian Smart Bank - Growing Start up Customer centric and team focused environment 64k Package + Benefits + City location Customer Service Agent Start-Up Sydney What™s in it for you Stunning offices in the heart of the CBD Technology and data-driven business Growing company with genuine career prospects Customer-centric team environment Start-up culture “ Rapidly expanding 64k Package + Benefits Role Responsibilities Inbound customer service calls regarding products and services Manage incoming emails and live web chat function Assist customers with online applications and platform navigation Use active listening skills to efficiently problem solve and find solutions Provide a personal and informed customer service experience on every call What we look for 2 years Call Centre experience within a team environment - Banking highly desirable Highly organised with strong administration and multi-tasking skills Ability to learn quickly and adapt to change - We are evolving quickly A strong work ethic, reliability, and a can-do attitude A true team player that really cares about their peers Excellent written and verbal communication skills Please note We are interviewing immediately

    location North Sydney, New South Wales


  • CUSTOMER SERVICE/ADMIN FREIGHT FORWARDER

    Customer Service Admin Freight Forwarder Work close to home Free parking 45K PACKAGEAs a recent ASX listed company, our client is experiencing amazing growth. They are specialists in Freight Forwarding Service, our client provides some of the best solutions to their customers. They are seeking a quick-witted customer service administrator to join their Sydney Head Office.The Role Administration dutiesData entry tasksNavigate behind multiple programsMaintaining exceptional customer serviceFollow up on customer and client enquiriesThe Benefits Work close to homeQuarterly bonuses based on performance (work hard and be rewarded)Apply what you have learnt at university to your careerGreat company culture and the occasional free lunchThe Ideal Candidate Have an Australian University DegreeExcellent written and verbal communication skillsHave valid working rights in AustraliaBe able to thrive in a fast-paced environmentFluent in English and MandarinHave a vehicle to drive to and from workLook no further if you are ready to kick start your professional career in one of the fastest growing industries.Job Types Full-time, PermanentSalary 45,000.00 yearWork EligibilityThe candidate can work permanently with no restriction on hours (Required) Customer Service Admin Freight Forwarder Customer Service Admin Freight Forwarder Work close to home Free parking 45K PACKAGE Work close to home Free parking 45K PACKAGE As a recent ASX listed company, our client is experiencing amazing growth. They are specialists in Freight Forwarding Service, our client provides some of the best solutions to their customers. They are seeking a quick-witted customer service administrator to join their Sydney Head Office. The Role The Role Administration duties Data entry tasks Navigate behind multiple programs Maintaining exceptional customer service Follow up on customer and client enquiries The Benefits The Benefits Work close to home Quarterly bonuses based on performance (work hard and be rewarded) Apply what you have learnt at university to your career Great company culture and the occasional free lunch The Ideal Candidate The Ideal Candidate Have an Australian University Degree Excellent written and verbal communication skills Have valid working rights in Australia Be able to thrive in a fast-paced environment Fluent in English and Mandarin Have a vehicle to drive to and from work Look no further if you are ready to kick start your professional career in one of the fastest growing industries. Job Types Full-time, Permanent Salary 45,000.00 year Work Eligibility The candidate can work permanently with no restriction on hours (Required)

    location North Sydney, New South Wales


  • Customer Care Specialist

    55,000 to 65,000 + Super Caring team environment Sydney CBD Location Our client goes back more than 175 years to the establishment of Manchester Unity in Victoria and South Australia in the 1840. Often, customer service and collections roles take the form of hardcore high-volume calling with call KPIs the centre of all monitored activity. That must really grind you at times, especially if youre role involved consumer collections. About the role Provide efficient, friendly and professional service to all internal and external customers Assist customers with their enquiries through Inbound and Outbound contact. Identify solutions for customers in a complex environment to meet their needs. Reviewing customer sensitive information and action incoming intake referrals in line with regulatory service requirements. Develop superior knowledge of Australian Unity products, service offering and consult with customers to match the best outcome. Collaborate with branches to deliver a seamless experience to our customers. Be available to work 7 days a week, including out of office hours (8AM start and 8PM finish). About you Previous Customer Service experience within a call centre ebviroment. Passionate about providing an outstanding customer experience Strong ability to resolve complex customer enquires Exceptional verbal amp written communication skills High attention to detail Ability to work well within a team environment SAP -must have To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Adrian Strange on +61 2 7904 1555. Please visit www.veritasrecruitment.com.au to view more jobs. 20039158155092406154 55,000 to 65,000 + Super Caring team environment Sydney CBD Location Our client goes back more than 175 years to the establishment of Manchester Unity in Victoria and South Australia in the 1840. Often, customer service and collections roles take the form of hardcore high-volume calling with call KPIs the centre of all monitored activity. That must really grind you at times, especially if youre role involved consumer collections. About the role Provide efficient, friendly and professional service to all internal and external customers Assist customers with their enquiries through Inbound and Outbound contact. Identify solutions for customers in a complex environment to meet their needs. Reviewing customer sensitive information and action incoming intake referrals in line with regulatory service requirements. Develop superior knowledge of Australian Unity products, service offering and consult with customers to match the best outcome. Collaborate with branches to deliver a seamless experience to our customers. Be available to work 7 days a week, including out of office hours (8AM start and 8PM finish). About you Previous Customer Service experience within a call centre ebviroment. Passionate about providing an outstanding customer experience Strong ability to resolve complex customer enquires Exceptional verbal amp written communication skills High attention to detail Ability to work well within a team environment SAP -must have To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Adrian Strange on +61 2 7904 1555. Please visit www.veritasrecruitment.com.au to view more jobs. 20039158155092406154 55,000 to 65,000 + Super Caring team environment Sydney CBD Location Our client goes back more than 175 years to the establishment of Manchester Unity in Victoria and South Australia in the 1840. Often, customer service and collections roles take the form of hardcore high-volume calling with call KPIs the centre of all monitored activity. That must really grind you at times, especially if youre role involved consumer collections. About the role About the role Provide efficient, friendly and professional service to all internal and external customers Assist customers with their enquiries through Inbound and Outbound contact. Identify solutions for customers in a complex environment to meet their needs. Reviewing customer sensitive information and action incoming intake referrals in line with regulatory service requirements. Develop superior knowledge of Australian Unity products, service offering and consult with customers to match the best outcome. Collaborate with branches to deliver a seamless experience to our customers. Be available to work 7 days a week, including out of office hours (8AM start and 8PM finish). About you About you Previous Customer Service experience within a call centre ebviroment. Passionate about providing an outstanding customer experience Strong ability to resolve complex customer enquires Exceptional verbal amp written communication skills High attention to detail Ability to work well within a team environment SAP -must have To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Adrian Strange on +61 2 7904 1555. Please visit www.veritasrecruitment.com.au to view more jobs.

    location North Sydney, New South Wales


  • Customer Experience Consultant

    The Company¦.. Our client is a well-known organization who are seeking a enthusiastic and driven Customer Experience Consultant to join their successful and dynamic team environment in this exciting contract role to start ASAP Successful candidates will need to have experience in both customer service and administration. This role requires an individual who is passionate about providing top notch customer service and improving business performance on a full-time contracted basis The Benefits¦.. 3-month contract with possible extension Close to public transport Gain NSW Government experience The Job¦.. In this varied Customer Service and Administration role, you will be responsible for Responding to all customer related enquiries Providing high quality administrative support including correspondence preparation and system maintenance Promoting products and services to contribute to business growth opportunities Building and maintaining strong working relationships with internal and external stakeholders Supporting business events and activities You¦.. To be successful for this role, you must At least 2 years™ experience working in customer service or administration Have a paid WWCC cleared is mandatory Proficient knowledge of the Microsoft Office Suite Extremely strong customer service skills Excellent written and verbal communication skills How to apply¦.. Be quick to apply for this exciting customer service contact centre role Please email kmckenziesbrecruitment.com any questions. Please be advised only shortlisted candidates will be contacted. The Company¦.. Our client is a well-known organization who are seeking a enthusiastic and driven Customer Experience Consultant to join their successful and dynamic team environment in this exciting contract role to start ASAP Successful candidates will need to have experience in both customer service and administration. This role requires an individual who is passionate about providing top notch customer service and improving business performance on a full-time contracted basis The Benefits¦.. 3-month contract with possible extension Close to public transport Gain NSW Government experience The Job¦.. In this varied Customer Service and Administration role, you will be responsible for Responding to all customer related enquiries Providing high quality administrative support including correspondence preparation and system maintenance Promoting products and services to contribute to business growth opportunities Building and maintaining strong working relationships with internal and external stakeholders Supporting business events and activities You¦.. To be successful for this role, you must At least 2 years™ experience working in customer service or administration Have a paid WWCC cleared is mandatory Proficient knowledge of the Microsoft Office Suite Extremely strong customer service skills Excellent written and verbal communication skills How to apply¦.. Be quick to apply for this exciting customer service contact centre role Please email kmckenziesbrecruitment.com any questions. Please be advised only shortlisted candidates will be contacted. The Company¦.. The Company¦.. Our client is a well-known organization who are seeking a enthusiastic and driven Customer Experience Consultant to join their successful and dynamic team environment in this exciting contract role to start ASAP Successful candidates will need to have experience in both customer service and administration. This role requires an individual who is passionate about providing top notch customer service and improving business performance on a full-time contracted basis The Benefits¦.. The Benefits¦.. 3-month contract with possible extension Close to public transport Gain NSW Government experience The Job¦.. The Job¦.. In this varied Customer Service and Administration role, you will be responsible for Responding to all customer related enquiries Providing high quality administrative support including correspondence preparation and system maintenance Promoting products and services to contribute to business growth opportunities Building and maintaining strong working relationships with internal and external stakeholders Supporting business events and activities You¦.. You¦.. To be successful for this role, you must At least 2 years™ experience working in customer service or administration Have a paid WWCC cleared is mandatory Proficient knowledge of the Microsoft Office Suite Extremely strong customer service skills Excellent written and verbal communication skills How to apply¦.. How to apply¦.. Be quick to apply for this exciting customer service contact centre role Please email kmckenziesbrecruitment.com any questions. Please be advised only shortlisted candidates will be contacted.

    location Saint Leonards, New South Wales


  • Customer Service Consultant

    Finance Start up - HUGE career progression Funky Coworking space based in North Sydney 60k-65k + Super + Benefits Customer Service Consultant Start-Up Sydney This is a true career opportunity for an experienced Customer Service Professional looking to join a growing business and really make an impact After HUGE success in the UK this finance solutions company has launched into the Australian market. With huge growth plans, this really is a rare career opportunity, as you will play a vital role in their expansion and as the business grows, so will your career What™s in it for you Funky coworking space in North Sydney Work alongside an inspiring leadership team Growing business with genuine career prospects Start-up culture “ Influence and make your mark Technology driven 60k-65k + Super + Benefits Role Responsibilities Outbound Inbound service calls to clients who have missed payments General inbound enquires regarding services Promoting services and the brand through each point of engagement Provide a personal and informed service experience on every call Answer incoming calls and email enquires What we look for Previous outbound Call Centre experience within a team environment (Financial services highly desirable) A real go-getter with a strong work ethic and a can-do attitude Ability to learn quickly and adapt to change - We are evolving quickly Highly organised with strong administration and multi-tasking skills Highly motivated and career-driven individuals Excellent written and verbal communication skills Please note This is a full-time permanent contract, full working rights required. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately Finance Start up - HUGE career progression Funky Coworking space based in North Sydney 60k-65k + Super + Benefits Customer Service Consultant Start-Up Sydney This is a true career opportunity for an experienced Customer Service Professional looking to join a growing business and really make an impact After HUGE success in the UK this finance solutions company has launched into the Australian market. With huge growth plans, this really is a rare career opportunity, as you will play a vital role in their expansion and as the business grows, so will your career What™s in it for you Funky coworking space in North Sydney Work alongside an inspiring leadership team Growing business with genuine career prospects Start-up culture “ Influence and make your mark Technology driven 60k-65k + Super + Benefits Role Responsibilities Outbound Inbound service calls to clients who have missed payments General inbound enquires regarding services Promoting services and the brand through each point of engagement Provide a personal and informed service experience on every call Answer incoming calls and email enquires What we look for Previous outbound Call Centre experience within a team environment (Financial services highly desirable) A real go-getter with a strong work ethic and a can-do attitude Ability to learn quickly and adapt to change - We are evolving quickly Highly organised with strong administration and multi-tasking skills Highly motivated and career-driven individuals Excellent written and verbal communication skills Please note This is a full-time permanent contract, full working rights required. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a word document - We are interviewing immediately Finance Start up - HUGE career progression Funky Coworking space based in North Sydney 60k-65k + Super + Benefits Customer Service Consultant Start-Up Sydney What™s in it for you Funky coworking space in North Sydney Work alongside an inspiring leadership team Growing business with genuine career prospects Start-up culture “ Influence and make your mark Technology driven 60k-65k + Super + Benefits Role Responsibilities Outbound Inbound service calls to clients who have missed payments General inbound enquires regarding services Promoting services and the brand through each point of engagement Provide a personal and informed service experience on every call Answer incoming calls and email enquires What we look for Previous outbound Call Centre experience within a team environment (Financial services highly desirable) A real go-getter with a strong work ethic and a can-do attitude Ability to learn quickly and adapt to change - We are evolving quickly Highly organised with strong administration and multi-tasking skills Highly motivated and career-driven individuals Excellent written and verbal communication skills Please note We are interviewing immediately

    location North Sydney, New South Wales


  • Customer Service Representative

    Energetic and collaborative culture Newly set up branch close to public transport Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Energetic and collaborative culture Newly set up branch close to public transport Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Energetic and collaborative culture Energetic and collaborative culture Newly set up branch close to public transport Newly set up branch close to public transport Opportunities for growth and development Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Apply Now

    location North Parramatta, New South Wales


  • Pre-Construction/Customer Service Officer

    Reputable and established building company Northwest Sydney 60k+super This building company builds new project homes across Sydney. They build single and double story homes. Theyre looking for a Junior Customer Service Officer to work in a small team and work with clients across the whole construction process. High focus on pre-construction but working through the construction and handover process as well. Responsibilities Managing customer relations and communications in relation to progress and delivery of the home building agreement Managing both internal and external stakeholder inquiries Client services and council submissions Completion of pre-planing inspection forms Communication with developers and local councils Negotiate and manage any approval application questions Maintain the database and record all progress on applications Assist clients with pre-construction, construction, handoverwarranty process Requirements Experience in a project home building company and living locally. Excellent communication skills (written and verbal) Highly computer literate If you feel your experience matches the person specification please contact Anca Marinescu 02 9376 8200 or click apply. Reputable and established building company Northwest Sydney 60k+super This building company builds new project homes across Sydney. They build single and double story homes. Theyre looking for a Junior Customer Service Officer to work in a small team and work with clients across the whole construction process. High focus on pre-construction but working through the construction and handover process as well. Responsibilities Managing customer relations and communications in relation to progress and delivery of the home building agreement Managing both internal and external stakeholder inquiries Client services and council submissions Completion of pre-planing inspection forms Communication with developers and local councils Negotiate and manage any approval application questions Maintain the database and record all progress on applications Assist clients with pre-construction, construction, handoverwarranty process Requirements Experience in a project home building company and living locally. Excellent communication skills (written and verbal) Highly computer literate If you feel your experience matches the person specification please contact Anca Marinescu 02 9376 8200 or click apply. Reputable and established building company Northwest Sydney 60k+super Responsibilities Managing customer relations and communications in relation to progress and delivery of the home building agreement Managing both internal and external stakeholder inquiries Client services and council submissions Completion of pre-planing inspection forms Communication with developers and local councils Negotiate and manage any approval application questions Maintain the database and record all progress on applications Assist clients with pre-construction, construction, handoverwarranty process Requirements Experience in a project home building company and living locally. Excellent communication skills (written and verbal) Highly computer literate Anca Marinescu 02 9376 8200

    location North Sydney, New South Wales


  • Virtual Repair Coordinator

    Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply

    location Matraville, New South Wales


  • Customer Service

    Expert training provided Immediate starts Fantastic culture MAYDAY are proud to be recruiting on behalf of a house-hold insurance name. We are seeking to find the right people for multiple Customer Service Officer positions to join their inbound team based in their modern and ideally located offices, which are a 2 minute walk from the station. What™s in it for you? Great worklife balance, by working a 36.25-hour week, working shift patterns between 8am-8pm (and 8am “ 1.30pm on alternating Saturdays) Full on the job training, which will excel you in your career and make you a brand expert Join a dynamic workplace with a great culture, where you considered a valued member of the business Temporary 3-6 month contracts with possibility to go perm 28.38ph+Super - With potential for overtime Supportive Team Leaders What will you be doing in this role? Take inbound calls to understand customers insurance needs by assisting them with the level of cover they require, up-selling general lines of insurance products Be the first point of contact for customers by responding to inquiries via the phone and email Provide a personal and ongoing level of exceptional customer service and excellence, ensuring you are in line with the business standard and guidelines Update customers records on the database Provide information on other products the company can offer, to ensure the customer has the full benefits of utilising their insurance What experience will you have? Strong Microsoft Office skills as well as a good understanding of Outlook Calendar Prior customer service experience Excellent verbal and written communication skills Previous experience in a target driven environment or a sales role would be a bonus If this sounds like the right opportunity for you, please click the link to apply with your most up to date resume. Expert training provided Immediate starts Fantastic culture MAYDAY are proud to be recruiting on behalf of a house-hold insurance name. We are seeking to find the right people for multiple Customer Service Officer positions to join their inbound team based in their modern and ideally located offices, which are a 2 minute walk from the station. What™s in it for you? Great worklife balance, by working a 36.25-hour week, working shift patterns between 8am-8pm (and 8am “ 1.30pm on alternating Saturdays) Full on the job training, which will excel you in your career and make you a brand expert Join a dynamic workplace with a great culture, where you considered a valued member of the business Temporary 3-6 month contracts with possibility to go perm 28.38ph+Super - With potential for overtime Supportive Team Leaders What will you be doing in this role? Take inbound calls to understand customers insurance needs by assisting them with the level of cover they require, up-selling general lines of insurance products Be the first point of contact for customers by responding to inquiries via the phone and email Provide a personal and ongoing level of exceptional customer service and excellence, ensuring you are in line with the business standard and guidelines Update customers records on the database Provide information on other products the company can offer, to ensure the customer has the full benefits of utilising their insurance What experience will you have? Strong Microsoft Office skills as well as a good understanding of Outlook Calendar Prior customer service experience Excellent verbal and written communication skills Previous experience in a target driven environment or a sales role would be a bonus If this sounds like the right opportunity for you, please click the link to apply with your most up to date resume. Expert training provided Immediate starts Fantastic culture What™s in it for you? Great worklife balance, by working a 36.25-hour week, working shift patterns between 8am-8pm (and 8am “ 1.30pm on alternating Saturdays) Full on the job training, which will excel you in your career and make you a brand expert Join a dynamic workplace with a great culture, where you considered a valued member of the business Temporary 3-6 month contracts with possibility to go perm 28.38ph+Super - With potential for overtime Supportive Team Leaders What will you be doing in this role? Take inbound calls to understand customers insurance needs by assisting them with the level of cover they require, up-selling general lines of insurance products Be the first point of contact for customers by responding to inquiries via the phone and email Provide a personal and ongoing level of exceptional customer service and excellence, ensuring you are in line with the business standard and guidelines Update customers records on the database Provide information on other products the company can offer, to ensure the customer has the full benefits of utilising their insurance What experience will you have? Strong Microsoft Office skills as well as a good understanding of Outlook Calendar Prior customer service experience Excellent verbal and written communication skills Previous experience in a target driven environment or a sales role would be a bonus

    location North Parramatta, New South Wales


  • Customer Service Specialist - Commercial Banking Operations

    Do work that matters Group Operations performs most of the Bank™s support and fulfilment functions and is one of three key Enterprise Services business areas responsible for the running of services. We have more than 3,000 employees working in the following business areas Retail Lending Operations, Commercial Banking Operations, Processing Services, Markets Operations and Operational Excellence. Commercial Banking Operations is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support our Business amp Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers. About the role We have an exciting opportunity to join our Commercial Banking Operations team in our Funding™s function in our Perth CBD office. You will be responsible for the funding of various Commercial products like overdrafts, Business Loans, Trade Finance, delivering funding across various products with strict timelines. The role emphasizes on clear communication, stakeholder management and attention to details Other responsibilities include Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues Identifying opportunities to improve the processes within your team or work area Undertaking investigations in respect to customer requests andor as a result of transactional or exception based issues Contributing to andor completing reconciliations Completing general administrative duties as required Practising prudent risk management by identifying and responding to business risks About you To be successful in this role, the ideal candidate should have Demonstrated knowledge and experience of the home lendingcommercial lending process Strong customer service experience with the ability to build relationships with relevant stakeholders High attention to detail and accuracy Strong work ethic with a team orientated outlook If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 21022020 Do work that matters Group Operations performs most of the Bank™s support and fulfilment functions and is one of three key Enterprise Services business areas responsible for the running of services. We have more than 3,000 employees working in the following business areas Retail Lending Operations, Commercial Banking Operations, Processing Services, Markets Operations and Operational Excellence. Commercial Banking Operations is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support our Business amp Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers. About the role We have an exciting opportunity to join our Commercial Banking Operations team in our Funding™s function in our Perth CBD office. You will be responsible for the funding of various Commercial products like overdrafts, Business Loans, Trade Finance, delivering funding across various products with strict timelines. The role emphasizes on clear communication, stakeholder management and attention to details Other responsibilities include Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues Identifying opportunities to improve the processes within your team or work area Undertaking investigations in respect to customer requests andor as a result of transactional or exception based issues Contributing to andor completing reconciliations Completing general administrative duties as required Practising prudent risk management by identifying and responding to business risks About you To be successful in this role, the ideal candidate should have Demonstrated knowledge and experience of the home lendingcommercial lending process Strong customer service experience with the ability to build relationships with relevant stakeholders High attention to detail and accuracy Strong work ethic with a team orientated outlook If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 21022020 Do work that matters Do work that matters Group Operations performs most of the Bank™s support and fulfilment functions and is one of three key Enterprise Services business areas responsible for the running of services. We have more than 3,000 employees working in the following business areas Retail Lending Operations, Commercial Banking Operations, Processing Services, Markets Operations and Operational Excellence. Commercial Banking Operations is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support our Business amp Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers. About the role About the role We have an exciting opportunity to join our Commercial Banking Operations team in our Funding™s function in our Perth CBD office. You will be responsible for the funding of various Commercial products like overdrafts, Business Loans, Trade Finance, delivering funding across various products with strict timelines. The role emphasizes on clear communication, stakeholder management and attention to details Other responsibilities include Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues Identifying opportunities to improve the processes within your team or work area Undertaking investigations in respect to customer requests andor as a result of transactional or exception based issues Contributing to andor completing reconciliations Completing general administrative duties as required Practising prudent risk management by identifying and responding to business risks About you About you To be successful in this role, the ideal candidate should have Demonstrated knowledge and experience of the home lendingcommercial lending process Strong customer service experience with the ability to build relationships with relevant stakeholders High attention to detail and accuracy Strong work ethic with a team orientated outlook If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    location Australia, New South Wales


  • Inbound Customer Service Consultant - North Sydney

    Kick start your career within a well known Global Company. Join a fun amp supportive team with Endless Career Progression North Sydney Location - Next to Public Transport. We have fantastic opportunities for highly motivated individuals who excel in providing outstanding customer service to work within a vibrant and social team We have partnered with a large Global Insurance company and have multiple opportunities for Career Driven Customer Service Superstars who are looking to kick start their career within financial services. Duties include Receiving inbound calls and providing information surrounding the customers Insurance policies and products Communicating effectively and identifying customers needs through effective questioning and listening skills Managing client records data entry Contribute and add value to the customer experience - providing an exceptional service in each call What we are looking for Previous customer service experience is a must Efficient communication skills both verbally and written Excellent time management skills and attention to detail A confident, friendly amp outgoing personality A consultative approach to customer service and have the ability to communicate complex information. Whats in it for you 2 week paid training program to ensure you are provided with the most accurate product knowledge An opportunity to work in a fun and social work culture Supportive management and leadership team to provide feedback and advice on the progression with your career Fantastic location - Modern office with harbour views Please note This role requires FULL WORKING rights and all successful candidates will be subject to background and bankruptcy checks. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a Word Document - We are interviewing immediately Kick start your career within a well known Global Company. Join a fun amp supportive team with Endless Career Progression North Sydney Location - Next to Public Transport. We have fantastic opportunities for highly motivated individuals who excel in providing outstanding customer service to work within a vibrant and social team We have partnered with a large Global Insurance company and have multiple opportunities for Career Driven Customer Service Superstars who are looking to kick start their career within financial services. Duties include Receiving inbound calls and providing information surrounding the customers Insurance policies and products Communicating effectively and identifying customers needs through effective questioning and listening skills Managing client records data entry Contribute and add value to the customer experience - providing an exceptional service in each call What we are looking for Previous customer service experience is a must Efficient communication skills both verbally and written Excellent time management skills and attention to detail A confident, friendly amp outgoing personality A consultative approach to customer service and have the ability to communicate complex information. Whats in it for you 2 week paid training program to ensure you are provided with the most accurate product knowledge An opportunity to work in a fun and social work culture Supportive management and leadership team to provide feedback and advice on the progression with your career Fantastic location - Modern office with harbour views Please note This role requires FULL WORKING rights and all successful candidates will be subject to background and bankruptcy checks. Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. To apply, please click on the application button and attach your resume as a Word Document - We are interviewing immediately Kick start your career within a well known Global Company. Join a fun amp supportive team with Endless Career Progression North Sydney Location - Next to Public Transport. Duties include Receiving inbound calls and providing information surrounding the customers Insurance policies and products Communicating effectively and identifying customers needs through effective questioning and listening skills Managing client records data entry Contribute and add value to the customer experience - providing an exceptional service in each call What we are looking for Previous customer service experience is a must Efficient communication skills both verbally and written Excellent time management skills and attention to detail A confident, friendly amp outgoing personality A consultative approach to customer service and have the ability to communicate complex information. Whats in it for you 2 week paid training program to ensure you are provided with the most accurate product knowledge An opportunity to work in a fun and social work culture Supportive management and leadership team to provide feedback and advice on the progression with your career Fantastic location - Modern office with harbour views Please note

    location North Sydney, New South Wales


  • Client Services Consultant

    Huge career progression opportunities with this State of the art office facilities in the heart of the CBD Attractive salary package + Benefits + Perks Client Services Consultant Sydney CBD Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proudly recruiting for a team of Client Service Consultants to work within the world of Banking and Financial Services. This is a fantastic opportunity to work as a Client Service Consultant to really kick start your career in finance. If you™re a graduate or have exceptional customer service skills we want to hear from you Your working day and our ideal candidate We are seeking a driven, motivated individual who is keen to learn and develop their career. You will responsible for having complex conversations regarding retail banking enquiries for existing clients. You will be able to use your first-class customer service skills when handling high volume calls and identifying the customer needs through effective questioning and active listening skills. Ideally having previous contact centre experience and being able to meet deadlines is a bonus. However, being passionate about customer service and delivery is essential. Having excellent communication skills and being able to problem solve effectively is key to this role. You will be able to demonstrate this clearly via emails, phone and being able to log all customer details accurately through the company database. Join us Our client truly values their team and believes in giving every staff member the opportunity to grow in their career. They will teach, mentor and support you on your pathway to success With opportunities to work alongside a supportive and collaborative team, this could be the role for you. If this sounds like your ideal job then do not delay and apply today Apply with your resume in Word format¦.. We are interviewing immediately. Huge career progression opportunities with this State of the art office facilities in the heart of the CBD Attractive salary package + Benefits + Perks Client Services Consultant Sydney CBD Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proudly recruiting for a team of Client Service Consultants to work within the world of Banking and Financial Services. This is a fantastic opportunity to work as a Client Service Consultant to really kick start your career in finance. If you™re a graduate or have exceptional customer service skills we want to hear from you Your working day and our ideal candidate We are seeking a driven, motivated individual who is keen to learn and develop their career. You will responsible for having complex conversations regarding retail banking enquiries for existing clients. You will be able to use your first-class customer service skills when handling high volume calls and identifying the customer needs through effective questioning and active listening skills. Ideally having previous contact centre experience and being able to meet deadlines is a bonus. However, being passionate about customer service and delivery is essential. Having excellent communication skills and being able to problem solve effectively is key to this role. You will be able to demonstrate this clearly via emails, phone and being able to log all customer details accurately through the company database. Join us Our client truly values their team and believes in giving every staff member the opportunity to grow in their career. They will teach, mentor and support you on your pathway to success With opportunities to work alongside a supportive and collaborative team, this could be the role for you. If this sounds like your ideal job then do not delay and apply today Apply with your resume in Word format¦.. We are interviewing immediately. Huge career progression opportunities with this State of the art office facilities in the heart of the CBD Attractive salary package + Benefits + Perks Client Services Consultant Sydney CBD Your working day and our ideal candidate Join us

    location North Sydney, New South Wales


  • Support Advisor

    The Company Oneflare and its associated businesses are in the midst of a significant transition to a business-focused tech company. We have a culture of creatively minded, hard-working people who are passionate about Oneflare and being part of its continued growth and success. Over the past few months, we have been busy reinventing ourselves from the inside out, making significant investments in our team in order to build the best technology we can. We are now ready to tell everyone how good our business is, and that™s where this role comes in. Heart of the Role The Oneflare Support team cares and looks after all Oneflare brands. The team provides excellent customer and business experience by pairing detailed product knowledge with exceptional communication and problem-solving skills. You will manage both business and customer inquiries, and complaints, and will intimately understand the intricacies of the product and platform. You will provide valuable information to other departments on customer and business feedback, resulting in key strategic initiatives to enhance the customer experience. Key Duties and Responsibilities Provide high standards of customer service via phone, email and live chat Manage customer inquiries and complaints, including assisting with website and App troubleshooting Update and manage business accounts, often in liaison with Sales and other departments, demonstrating outstanding product knowledge Resolve issues and retain businesses on the platform using excellent conflict resolution and de-escalation capabilities Provide ongoing or project-based contact or administrative support to other departments and strategic company initiatives, utilising your unique position on the front line Collaborate with the technology team on identifying technical issues as well as testing opportunities for product enhancements Proactively advise businesses on how to win work through the Oneflare platform with education on best practices Consult with businesses to adjust their packages appropriately for their needs Administer Welcome Packs to new customers Liaise with the Sales team, demonstrating outstanding product knowledge to resolve complex enquiries Screen reviews left by customers for compliance Skills and Experience 2 years of experience in customer service Excellent communication both written and verbal Confidence in managing conflict resolution Passion for the customer service industry Personal characteristics Positive demeanour Passion to deliver a positive experience Strong attention to detail Quick learner and adaptable to change Ability and desire to learn new tools and technologies, and work independently Proactive and dependable work ethic Why should you work for us? Weve created a culture of collaboration, flexibility and independence and are always on the lookout for passionate and talented people to join us as we continue to revolutionise the way Australians get things done. Located in the heart of the CBD in a new office overlooking Darling Harbour, youll be part of a fun work environment where ping pong tournaments, daily breakfast and celebratory company events take place frequently. We pride ourselves on true investment in our talent with opportunities for internal promotions and secondments. Join us today and be part of a Deloitte Fast 50 business. Want to know more? Apply now Please note, only successful candidates will be contacted. The Company Oneflare and its associated businesses are in the midst of a significant transition to a business-focused tech company. We have a culture of creatively minded, hard-working people who are passionate about Oneflare and being part of its continued growth and success. Over the past few months, we have been busy reinventing ourselves from the inside out, making significant investments in our team in order to build the best technology we can. We are now ready to tell everyone how good our business is, and that™s where this role comes in. Heart of the Role The Oneflare Support team cares and looks after all Oneflare brands. The team provides excellent customer and business experience by pairing detailed product knowledge with exceptional communication and problem-solving skills. You will manage both business and customer inquiries, and complaints, and will intimately understand the intricacies of the product and platform. You will provide valuable information to other departments on customer and business feedback, resulting in key strategic initiatives to enhance the customer experience. Key Duties and Responsibilities Provide high standards of customer service via phone, email and live chat Manage customer inquiries and complaints, including assisting with website and App troubleshooting Update and manage business accounts, often in liaison with Sales and other departments, demonstrating outstanding product knowledge Resolve issues and retain businesses on the platform using excellent conflict resolution and de-escalation capabilities Provide ongoing or project-based contact or administrative support to other departments and strategic company initiatives, utilising your unique position on the front line Collaborate with the technology team on identifying technical issues as well as testing opportunities for product enhancements Proactively advise businesses on how to win work through the Oneflare platform with education on best practices Consult with businesses to adjust their packages appropriately for their needs Administer Welcome Packs to new customers Liaise with the Sales team, demonstrating outstanding product knowledge to resolve complex enquiries Screen reviews left by customers for compliance Skills and Experience 2 years of experience in customer service Excellent communication both written and verbal Confidence in managing conflict resolution Passion for the customer service industry Personal characteristics Positive demeanour Passion to deliver a positive experience Strong attention to detail Quick learner and adaptable to change Ability and desire to learn new tools and technologies, and work independently Proactive and dependable work ethic Why should you work for us? Weve created a culture of collaboration, flexibility and independence and are always on the lookout for passionate and talented people to join us as we continue to revolutionise the way Australians get things done. Located in the heart of the CBD in a new office overlooking Darling Harbour, youll be part of a fun work environment where ping pong tournaments, daily breakfast and celebratory company events take place frequently. We pride ourselves on true investment in our talent with opportunities for internal promotions and secondments. Join us today and be part of a Deloitte Fast 50 business. Want to know more? Apply now Please note, only successful candidates will be contacted. The Company The Company Oneflare and its associated businesses are in the midst of a significant transition to a business-focused tech company. We have a culture of creatively minded, hard-working people who are passionate about Oneflare and being part of its continued growth and success. Over the past few months, we have been busy reinventing ourselves from the inside out, making significant investments in our team in order to build the best technology we can. We are now ready to tell everyone how good our business is, and that™s where this role comes in. Heart of the Role Heart of the Role The Oneflare Support team cares and looks after all Oneflare brands. The team provides excellent customer and business experience by pairing detailed product knowledge with exceptional communication and problem-solving skills. You will manage both business and customer inquiries, and complaints, and will intimately understand the intricacies of the product and platform. You will provide valuable information to other departments on customer and business feedback, resulting in key strategic initiatives to enhance the customer experience. Key Duties and Responsibilities Key Duties and Responsibilities Provide high standards of customer service via phone, email and live chat Manage customer inquiries and complaints, including assisting with website and App troubleshooting Update and manage business accounts, often in liaison with Sales and other departments, demonstrating outstanding product knowledge Resolve issues and retain businesses on the platform using excellent conflict resolution and de-escalation capabilities Provide ongoing or project-based contact or administrative support to other departments and strategic company initiatives, utilising your unique position on the front line Collaborate with the technology team on identifying technical issues as well as testing opportunities for product enhancements Proactively advise businesses on how to win work through the Oneflare platform with education on best practices Consult with businesses to adjust their packages appropriately for their needs Administer Welcome Packs to new customers Liaise with the Sales team, demonstrating outstanding product knowledge to resolve complex enquiries Screen reviews left by customers for compliance Skills and Experience Skills and Experience 2 years of experience in customer service Excellent communication both written and verbal Confidence in managing conflict resolution Passion for the customer service industry Personal characteristics Personal characteristics Positive demeanour Passion to deliver a positive experience Strong attention to detail Quick learner and adaptable to change Ability and desire to learn new tools and technologies, and work independently Proactive and dependable work ethic Why should you work for us? Why should you work for us? Weve created a culture of collaboration, flexibility and independence and are always on the lookout for passionate and talented people to join us as we continue to revolutionise the way Australians get things done. Located in the heart of the CBD in a new office overlooking Darling Harbour, youll be part of a fun work environment where ping pong tournaments, daily breakfast and celebratory company events take place frequently. We pride ourselves on true investment in our talent with opportunities for internal promotions and secondments. Join us today and be part of a Deloitte Fast 50 business. Want to know more? Apply now Want to know more? Apply now Want to know more? Apply now Please note, only successful candidates will be contacted. Please note, only successful candidates will be contacted. Please note, only successful candidates will be contacted.

    location North Sydney, New South Wales


  • Head of Customer Solutions

    Responsibilities 1. Manage day-to-day operations, strategic prioritization, goal setting, careers, performance management, and growth of team members2. Coach, develop and grow the team to become highly effective and independent3. Formulate the Customer Solutions strategies and plans of TikTok AU, analyze data and insights to guide strategy and implementation of TikTok solutions4. Drive long-term client strategy and set strategic priorities for the team5. Share deep and broad industry insights to enable agencies amp branding partners to differentiate and adapt to dynamic industry changes. Ensure TikTok is understood and valued by our clients. Create long-term strategic relationships with customers and partners6. Collaborate with different teams on renewal and up-sell strategies and renewal forecasts, with a focus on customer development and retention. Qualifications 1. 10+ years™ experience in Account Management, Customer Experience, Professional Consulting andor Service Delivery. Minimum 5 years of experience managing amp growing a team. Demonstrated leadership through influence2. Deep expertise and understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)3. Bachelor™s Degree andor MBAMSC degree or equivalent4. Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information5. Self-motivated problem solver who thrives in a dynamic and customer-focused environment6. Excellent ability to work cross-functionally, cooperate with technological and non-technological teams to support the implementation of customer strategies7. Have a passion for TikTok. Responsibilities 1. Manage day-to-day operations, strategic prioritization, goal setting, careers, performance management, and growth of team members2. Coach, develop and grow the team to become highly effective and independent3. Formulate the Customer Solutions strategies and plans of TikTok AU, analyze data and insights to guide strategy and implementation of TikTok solutions4. Drive long-term client strategy and set strategic priorities for the team5. Share deep and broad industry insights to enable agencies amp branding partners to differentiate and adapt to dynamic industry changes. Ensure TikTok is understood and valued by our clients. Create long-term strategic relationships with customers and partners6. Collaborate with different teams on renewal and up-sell strategies and renewal forecasts, with a focus on customer development and retention. Qualifications 1. 10+ years™ experience in Account Management, Customer Experience, Professional Consulting andor Service Delivery. Minimum 5 years of experience managing amp growing a team. Demonstrated leadership through influence2. Deep expertise and understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)3. Bachelor™s Degree andor MBAMSC degree or equivalent4. Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information5. Self-motivated problem solver who thrives in a dynamic and customer-focused environment6. Excellent ability to work cross-functionally, cooperate with technological and non-technological teams to support the implementation of customer strategies7. Have a passion for TikTok. Responsibilities Responsibilities 1. Manage day-to-day operations, strategic prioritization, goal setting, careers, performance management, and growth of team members2. Coach, develop and grow the team to become highly effective and independent3. Formulate the Customer Solutions strategies and plans of TikTok AU, analyze data and insights to guide strategy and implementation of TikTok solutions4. Drive long-term client strategy and set strategic priorities for the team5. Share deep and broad industry insights to enable agencies amp branding partners to differentiate and adapt to dynamic industry changes. Ensure TikTok is understood and valued by our clients. Create long-term strategic relationships with customers and partners6. Collaborate with different teams on renewal and up-sell strategies and renewal forecasts, with a focus on customer development and retention. Qualifications Qualifications 1. 10+ years™ experience in Account Management, Customer Experience, Professional Consulting andor Service Delivery. Minimum 5 years of experience managing amp growing a team. Demonstrated leadership through influence2. Deep expertise and understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)3. Bachelor™s Degree andor MBAMSC degree or equivalent4. Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information5. Self-motivated problem solver who thrives in a dynamic and customer-focused environment6. Excellent ability to work cross-functionally, cooperate with technological and non-technological teams to support the implementation of customer strategies7. Have a passion for TikTok.

    location North Sydney, New South Wales


  • Customer Service Coordinator

    Nick Scali is looking for motivated and customer focused full-time Customer Service Coordinator to join the Nick Scali Family. Nick Scali Furniture was established over 50 years ago and is now one of Australias largest importers of quality furniture. Nick Scali sources its products from around the world. It imports directly from some of the largest and most respected manufacturers globally. In excess of 5,000 containers annually are brought to Australia by Nick Scali. In your role you will be responsible for Answering enquiries from customers and internal staff regarding before and after-delivery issues Provide knowledgeable, courteous and helpful customer service Ensure customer satisfaction in every transaction Trouble shoot, problem solve and offer the best possible solution to customer queries Assess severity of customer service issues with the appropriate sense of urgency Prepare and enter service information into the DISTRIB computer system accurately and in a timely manner Coordinate and manage customer service jobs for Service Technicians Escalate all incidents as required in accordance with current work procedures Report and log customer concerns or requirements to personnel in other departments in an appropriate and timely manner to minimise customer dissatisfaction To achieve success in this role you will need to Be experienced in dealing with customers Be a motivated self-starter with acute attention to detail Have exceptional computer skills Have exceptional written and verbal communication skills Be able to maintain composure under stressful and high pressure environments Have a pleasant phone manner Is able to display flexibility and reliability If you are ready to take this big step in your career and become a Customer Service Coordinator for an iconic business that brings quality lounges into Australian homes and you have a passion to make your mark in our team, then we would like to hear from you Nick Scali is looking for motivated and customer focused full-time Customer Service Coordinator to join the Nick Scali Family. Nick Scali Furniture was established over 50 years ago and is now one of Australias largest importers of quality furniture. Nick Scali sources its products from around the world. It imports directly from some of the largest and most respected manufacturers globally. In excess of 5,000 containers annually are brought to Australia by Nick Scali. In your role you will be responsible for Answering enquiries from customers and internal staff regarding before and after-delivery issues Provide knowledgeable, courteous and helpful customer service Ensure customer satisfaction in every transaction Trouble shoot, problem solve and offer the best possible solution to customer queries Assess severity of customer service issues with the appropriate sense of urgency Prepare and enter service information into the DISTRIB computer system accurately and in a timely manner Coordinate and manage customer service jobs for Service Technicians Escalate all incidents as required in accordance with current work procedures Report and log customer concerns or requirements to personnel in other departments in an appropriate and timely manner to minimise customer dissatisfaction To achieve success in this role you will need to Be experienced in dealing with customers Be a motivated self-starter with acute attention to detail Have exceptional computer skills Have exceptional written and verbal communication skills Be able to maintain composure under stressful and high pressure environments Have a pleasant phone manner Is able to display flexibility and reliability If you are ready to take this big step in your career and become a Customer Service Coordinator for an iconic business that brings quality lounges into Australian homes and you have a passion to make your mark in our team, then we would like to hear from you Nick Scali is looking for motivated and customer focused full-time Customer Service Coordinator to join the Nick Scali Family. Nick Scali is looking for motivated and customer focused full-time Customer Service Coordinator to join the Nick Scali Family. Nick Scali Furniture was established over 50 years ago and is now one of Australias largest importers of quality furniture. Nick Scali sources its products from around the world. It imports directly from some of the largest and most respected manufacturers globally. In excess of 5,000 containers annually are brought to Australia by Nick Scali. In your role you will be responsible for In your role you will be responsible for Answering enquiries from customers and internal staff regarding before and after-delivery issues Provide knowledgeable, courteous and helpful customer service Ensure customer satisfaction in every transaction Trouble shoot, problem solve and offer the best possible solution to customer queries Assess severity of customer service issues with the appropriate sense of urgency Prepare and enter service information into the DISTRIB computer system accurately and in a timely manner Coordinate and manage customer service jobs for Service Technicians Escalate all incidents as required in accordance with current work procedures Report and log customer concerns or requirements to personnel in other departments in an appropriate and timely manner to minimise customer dissatisfaction To achieve success in this role you will need to To achieve success in this role you will need to Be experienced in dealing with customers Be a motivated self-starter with acute attention to detail Have exceptional computer skills Have exceptional written and verbal communication skills Be able to maintain composure under stressful and high pressure environments Have a pleasant phone manner Is able to display flexibility and reliability If you are ready to take this big step in your career and become a Customer Service Coordinator for an iconic business that brings quality lounges into Australian homes and you have a passion to make your mark in our team, then we would like to hear from you If you are ready to take this big step in your career and become a Customer Service Coordinator for an iconic business that brings quality lounges into Australian homes and you have a passion to make your mark in our team, then we would like to hear from you

    location Wetherill Park, New South Wales


  • Customer Service Officer

    Talent International are currently recruiting for an experienced Customer Service Officer to work for a NSW Government client based in Parramatta. This position is a full time contract for 6 months initially with the potential of being extended. About the role This role is required to deliver high quality service to customers in a high volume, fast paced and customer focused environment. The successful applicant will be required to work in a rotating roster schedule (Monday to Friday with core working hours from 750 AM to 520 PM), 1 hour break including morning tea Essential Requirements Good customer relationship and telephone manners essential Demonstrated experience in the provision of high level service to customers by providing timely, clear and accurate advice or information Ability to analyse, investigate and resolve issues Ability to prioritise work in accordance with directions given Demonstrated ability in reconciling computer generated balances to maintain accuracy of customer accounts Demonstrated ability to understand and apply defined procedure and governing rules to maintain confidentiality of sensitive information The ability to exercise sound judgement and make decisions within scope of authority Understanding of Privacy and the Protection of Personal Information High degree of flexibility, initiative, and discretion Desirable Skills Experience in managing customer calls Excellent oral and communication skills desirable Customer Focus able to manage difficult conversations in a professional manner Able to meet KPIs define by the business from time to time Knowledge of Work Health and Safety If you can successfully demonstrate all the above and are available for an immediate start then please apply now. Talent International are currently recruiting for an experienced Customer Service Officer to work for a NSW Government client based in Parramatta. This position is a full time contract for 6 months initially with the potential of being extended. About the role This role is required to deliver high quality service to customers in a high volume, fast paced and customer focused environment. The successful applicant will be required to work in a rotating roster schedule (Monday to Friday with core working hours from 750 AM to 520 PM), 1 hour break including morning tea Essential Requirements Good customer relationship and telephone manners essential Demonstrated experience in the provision of high level service to customers by providing timely, clear and accurate advice or information Ability to analyse, investigate and resolve issues Ability to prioritise work in accordance with directions given Demonstrated ability in reconciling computer generated balances to maintain accuracy of customer accounts Demonstrated ability to understand and apply defined procedure and governing rules to maintain confidentiality of sensitive information The ability to exercise sound judgement and make decisions within scope of authority Understanding of Privacy and the Protection of Personal Information High degree of flexibility, initiative, and discretion Desirable Skills Experience in managing customer calls Excellent oral and communication skills desirable Customer Focus able to manage difficult conversations in a professional manner Able to meet KPIs define by the business from time to time Knowledge of Work Health and Safety If you can successfully demonstrate all the above and are available for an immediate start then please apply now. Talent International are currently recruiting for an experienced Customer Service Officer to work for a NSW Government client based in Parramatta. This position is a full time contract for 6 months initially with the potential of being extended. About the role This role is required to deliver high quality service to customers in a high volume, fast paced and customer focused environment. The successful applicant will be required to work in a rotating roster schedule (Monday to Friday with core working hours from 750 AM to 520 PM), 1 hour break including morning tea Essential Requirements Good customer relationship and telephone manners essential Demonstrated experience in the provision of high level service to customers by providing timely, clear and accurate advice or information Ability to analyse, investigate and resolve issues Ability to prioritise work in accordance with directions given Demonstrated ability in reconciling computer generated balances to maintain accuracy of customer accounts Demonstrated ability to understand and apply defined procedure and governing rules to maintain confidentiality of sensitive information The ability to exercise sound judgement and make decisions within scope of authority Understanding of Privacy and the Protection of Personal Information High degree of flexibility, initiative, and discretion Desirable Skills Experience in managing customer calls Excellent oral and communication skills desirable Customer Focus able to manage difficult conversations in a professional manner Able to meet KPIs define by the business from time to time Knowledge of Work Health and Safety If you can successfully demonstrate all the above and are available for an immediate start then please apply now. About the role Essential Requirements Good customer relationship and telephone manners essential Demonstrated experience in the provision of high level service to customers by providing timely, clear and accurate advice or information Ability to analyse, investigate and resolve issues Ability to prioritise work in accordance with directions given Demonstrated ability in reconciling computer generated balances to maintain accuracy of customer accounts Demonstrated ability to understand and apply defined procedure and governing rules to maintain confidentiality of sensitive information The ability to exercise sound judgement and make decisions within scope of authority Understanding of Privacy and the Protection of Personal Information High degree of flexibility, initiative, and discretion Desirable Skills Experience in managing customer calls Excellent oral and communication skills desirable Customer Focus able to manage difficult conversations in a professional manner Able to meet KPIs define by the business from time to time Knowledge of Work Health and Safety

    location Sydney, New South Wales


  • Customer Service Representative

    Energetic and collaborative culture Newly set up branch close to public transport Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Energetic and collaborative culture Newly set up branch close to public transport Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Energetic and collaborative culture Energetic and collaborative culture Newly set up branch close to public transport Newly set up branch close to public transport Opportunities for growth and development Opportunities for growth and development The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta. Who are We? Who are We? Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers What will you do? What will you do? Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email End-to-end management of the claims process focused on improving the customer experience through each touch point Liaise with policyholders, clients and trade partners to coordinate rectification of the property Investigate and respond to any client issues accordingly Who are you? Who are you? Customer is at the heart of everything you do Previous experience in customer service Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Proactive and enjoy working autonomously You strive for results If you like the idea of being part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomy then Apply Now Apply Now

    location Parramatta, New South Wales


  • Virtual Repair Coordinator

    Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply Exciting Career with a globalising company Energetic, friendly team of 280+ employees Onsite Gym, Free Parking amp Flexible Working Arrangement We are looking for an individual who is experienced in project management, building, construction, strata or insurance to run a portfolio of repair processes, liaising with trades and key stakeholders. Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Our Philosophy Our Philosophy Give each employee a sense of purpose and an environment for them to connect the importance of their role in delivering a service that matters to our customers. Challenge the ˜why™ of traditional claims processes. Keep it simple “ do only what brings value and what matters to the customer Enable employee decisions, empower our people The Role The Role Based in Matraville you will lead and drive completion of a portfolio of property claims. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. You will have the opportunity to further develop your skills in project management, problem-solving and relationship building. Develop and maintain relationships with our Trade Partners. Project manage a large portfolio of claims. Investigate and respond to any client issues immediately Utilising excellent customer service to run 100+ claims with safety and quality a priority. Creating strong relationships with all customers, making them your number one priority About You About You Building industry experience, preferably in a similar role. Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously as a strong team member Strong working knowledge of building and construction Excellent written and verbal communication skills Competent using a computer (e.g. word, excel, outlook) Attention to detail Highly organised individual Positive attitude Strong ability to build rapport with clients If you are interested in building your career with a reputable Australian business with a fantastic company culture then please click Apply

    location Matraville, New South Wales


  • Repair Coordinator

    Who are We? Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers Due to recent events, the business has identified a need for a Repair Coordinator Repair Supervisor to join our Repair team on a 6mth fixed-term basis, reporting directly into the National Repair Manager, focusing on residential property claims associated with the bushfires and hail storms. The ideal candidate will be able to hit the ground running and will have a strong and demonstrated background in providing exceptional customer experience, and in their ability to coordinate trades and builders to conduct property repairs. What will you do? Review tender contracts Prepare correspondence requesting the client to provide amendments to the original contract Review contractual obligations Prepare and forward relevant notices within nominated time frames Liaise with subcontractors to ensure all relevant insurances are current and legal Schedule trades to fulfil an approved scope of works at the customers property Keep the customer informed about the progress of their property repair Obtain updates from the trades on the progress of repairs so that the claim file can be updated Manage any variations to the scope of works, or any problems that may arise during the repair process Ensure the trades are adhering to commitments and service level expectations Liaise with the client (insurance companybroker) to keep them informed, and to address any repair specific issues Compile sales invoices for completed repair works Who are you? Previous experience managing property repairs or new residential builds (highly regarded) Previous experience in the property insurance sector (desirable) Ability to coordinate various trades to repair property with minor or major damage Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite Previous experience as a Contracts Administrator or Project Engineer (highly regarded) Residential building experience Demonstrated ability to analyse and understand commercial conditions in contracts Ability to understand and interpret key elements of Australian Standard Contracts Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite If you thrive in a fast-paced, team environment and are interested in working on the bushfires and hail storms then Apply Now Who are We? Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers Due to recent events, the business has identified a need for a Repair Coordinator Repair Supervisor to join our Repair team on a 6mth fixed-term basis, reporting directly into the National Repair Manager, focusing on residential property claims associated with the bushfires and hail storms. The ideal candidate will be able to hit the ground running and will have a strong and demonstrated background in providing exceptional customer experience, and in their ability to coordinate trades and builders to conduct property repairs. What will you do? Review tender contracts Prepare correspondence requesting the client to provide amendments to the original contract Review contractual obligations Prepare and forward relevant notices within nominated time frames Liaise with subcontractors to ensure all relevant insurances are current and legal Schedule trades to fulfil an approved scope of works at the customers property Keep the customer informed about the progress of their property repair Obtain updates from the trades on the progress of repairs so that the claim file can be updated Manage any variations to the scope of works, or any problems that may arise during the repair process Ensure the trades are adhering to commitments and service level expectations Liaise with the client (insurance companybroker) to keep them informed, and to address any repair specific issues Compile sales invoices for completed repair works Who are you? Previous experience managing property repairs or new residential builds (highly regarded) Previous experience in the property insurance sector (desirable) Ability to coordinate various trades to repair property with minor or major damage Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite Previous experience as a Contracts Administrator or Project Engineer (highly regarded) Residential building experience Demonstrated ability to analyse and understand commercial conditions in contracts Ability to understand and interpret key elements of Australian Standard Contracts Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite If you thrive in a fast-paced, team environment and are interested in working on the bushfires and hail storms then Apply Now Who are We? Who are We? Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data amp Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers Due to recent events, the business has identified a need for a Repair Coordinator Repair Supervisor to join our Repair team on a 6mth fixed-term basis, reporting directly into the National Repair Manager, focusing on residential property claims associated with the bushfires and hail storms. Repair Coordinator Repair Supervisor The ideal candidate will be able to hit the ground running and will have a strong and demonstrated background in providing exceptional customer experience, and in their ability to coordinate trades and builders to conduct property repairs. What will you do? What will you do? Review tender contracts Prepare correspondence requesting the client to provide amendments to the original contract Review contractual obligations Prepare and forward relevant notices within nominated time frames Liaise with subcontractors to ensure all relevant insurances are current and legal Schedule trades to fulfil an approved scope of works at the customers property Keep the customer informed about the progress of their property repair Obtain updates from the trades on the progress of repairs so that the claim file can be updated Manage any variations to the scope of works, or any problems that may arise during the repair process Ensure the trades are adhering to commitments and service level expectations Liaise with the client (insurance companybroker) to keep them informed, and to address any repair specific issues Compile sales invoices for completed repair works Who are you? Who are you? Previous experience managing property repairs or new residential builds (highly regarded) Previous experience in the property insurance sector (desirable) Ability to coordinate various trades to repair property with minor or major damage Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite Previous experience as a Contracts Administrator or Project Engineer (highly regarded) Residential building experience Demonstrated ability to analyse and understand commercial conditions in contracts Ability to understand and interpret key elements of Australian Standard Contracts Customer is at the heart of everything you do Positive and personable who enjoys building strong relationships with stakeholders An excellent communicator with the ability to adapt your communication style accordingly Confident in your organisational and time management capabilities Enjoys working with various technologies and have previous experience using the Microsoft Office suite If you thrive in a fast-paced, team environment and are interested in working on the bushfires and hail storms then Apply Now Apply Now

    location Matraville, New South Wales


  • Customer Service Specialist Sutherland -Part time

    Monday to Thursday 930an to 130pm Friday 1100am to 300pm Do work that matters As a Customer Service Specialist you™ll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer™s future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we™ve provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you™ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You™ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you™ll need to have a genuine passion for the customer and for doing the right thing to ensure we™re putting our customer™s needs first. If this sounds like the role for you then we would love to hear from you. Apply today If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 20022020 Monday to Thursday 930an to 130pm Friday 1100am to 300pm Do work that matters As a Customer Service Specialist you™ll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer™s future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we™ve provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you™ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You™ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you™ll need to have a genuine passion for the customer and for doing the right thing to ensure we™re putting our customer™s needs first. If this sounds like the role for you then we would love to hear from you. Apply today If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date 20022020 Monday to Thursday 930an to 130pm Monday to Thursday 930an to 130pm Friday 1100am to 300pm Friday 1100am to 300pm Do work that matters Do work that matters As a Customer Service Specialist you™ll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer™s future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we™ve provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you™ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You™ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. What will help you succeed? Most importantly you™ll need to have a genuine passion for the customer and for doing the right thing to ensure we™re putting our customer™s needs first. If this sounds like the role for you then we would love to hear from you. Apply today If this sounds like the role for you then we would love to hear from you. Apply today If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

    location Hurstville, New South Wales


  • Customer Service Officer

    At AMP Bank we work hard to continue to better serve our customers. We embrace flexible working and the positive impact it has for our people. All roles at AMP can be done flexibly so speak to us about what works for you. About the role The Lending Operations Customer Service Officer™s primary responsibility is to be a part of a high performing team that delivers to the desired business and customer outcomes. This role will assist the Team Manager in motivating their team and creating a customer centric culture. The Customer Service Officer™s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO if performing outbound calls to AMP Bank customers to confirm requests, obtain additional information, educate on options and confirm legitimate account activity. The role will also require answering inbound calls from our internal and external teams, stakeholders and partners. Key Responsibilities Perform telephony-based work with a customer centric approach, displaying active listening with a high level of attention to detail Identify customer needs through appropriate questioning techniques which comply with no-advice (andor general advice) boundaries Achieve agreed productivity, quality and compliance targets, measured using the agreed framework Identify and accept where skills and knowledge gaps are apparent, and work with leaders to increase and develop your expertise through coaching, mentoring and training where necessary Proactively and positively work with the team and other departments to achieve business outcomes, through effective relationship building Work in accordance with AMP™s policies, processes and procedures and delegations Work in a fully compliant manner in line with internal guidelines and obligations, and external regulatory requirements Ensure consistent availability to work within Lending Operations hours of operation (800am “ 700pm) and remain 100 compliant with expectations for punctuality and attendance Perform other duties and special projects as required Capabilities amp Experience Previous experience in a fast-paced customer focused environment desirable Banking experience preferred Strong numeracy and communication (both oral and written) skills High level of attention to detail and commitment to quality Flexible and willing to try different approaches to reach successful outcomes Understanding of compliance framework and regulations such as privacy, KYC amp AML Knowledge and experience in using complaints procedure Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. Wellbeing amp Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP. At AMP Bank we work hard to continue to better serve our customers. We embrace flexible working and the positive impact it has for our people. All roles at AMP can be done flexibly so speak to us about what works for you. About the role The Lending Operations Customer Service Officer™s primary responsibility is to be a part of a high performing team that delivers to the desired business and customer outcomes. This role will assist the Team Manager in motivating their team and creating a customer centric culture. The Customer Service Officer™s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO if performing outbound calls to AMP Bank customers to confirm requests, obtain additional information, educate on options and confirm legitimate account activity. The role will also require answering inbound calls from our internal and external teams, stakeholders and partners. Key Responsibilities Perform telephony-based work with a customer centric approach, displaying active listening with a high level of attention to detail Identify customer needs through appropriate questioning techniques which comply with no-advice (andor general advice) boundaries Achieve agreed productivity, quality and compliance targets, measured using the agreed framework Identify and accept where skills and knowledge gaps are apparent, and work with leaders to increase and develop your expertise through coaching, mentoring and training where necessary Proactively and positively work with the team and other departments to achieve business outcomes, through effective relationship building Work in accordance with AMP™s policies, processes and procedures and delegations Work in a fully compliant manner in line with internal guidelines and obligations, and external regulatory requirements Ensure consistent availability to work within Lending Operations hours of operation (800am “ 700pm) and remain 100 compliant with expectations for punctuality and attendance Perform other duties and special projects as required Capabilities amp Experience Previous experience in a fast-paced customer focused environment desirable Banking experience preferred Strong numeracy and communication (both oral and written) skills High level of attention to detail and commitment to quality Flexible and willing to try different approaches to reach successful outcomes Understanding of compliance framework and regulations such as privacy, KYC amp AML Knowledge and experience in using complaints procedure Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. Wellbeing amp Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP. At AMP Bank we work hard to continue to better serve our customers. We embrace flexible working and the positive impact it has for our people. All roles at AMP can be done flexibly so speak to us about what works for you. At AMP Bank we work hard to continue to better serve our customers. We embrace flexible working and the positive impact it has for our people. All roles at AMP can be done flexibly so speak to us about what works for you. About the role About the role The Lending Operations Customer Service Officer™s primary responsibility is to be a part of a high performing team that delivers to the desired business and customer outcomes. This role will assist the Team Manager in motivating their team and creating a customer centric culture. The Customer Service Officer™s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO if performing outbound calls to AMP Bank customers to confirm requests, obtain additional information, educate on options and confirm legitimate account activity. The role will also require answering inbound calls from our internal and external teams, stakeholders and partners. Key Responsibilities Key Responsibilities Perform telephony-based work with a customer centric approach, displaying active listening with a high level of attention to detail Identify customer needs through appropriate questioning techniques which comply with no-advice (andor general advice) boundaries Achieve agreed productivity, quality and compliance targets, measured using the agreed framework Identify and accept where skills and knowledge gaps are apparent, and work with leaders to increase and develop your expertise through coaching, mentoring and training where necessary Proactively and positively work with the team and other departments to achieve business outcomes, through effective relationship building Work in accordance with AMP™s policies, processes and procedures and delegations Work in a fully compliant manner in line with internal guidelines and obligations, and external regulatory requirements Ensure consistent availability to work within Lending Operations hours of operation (800am “ 700pm) and remain 100 compliant with expectations for punctuality and attendance Perform other duties and special projects as required Capabilities amp Experience Capabilities amp Experience Previous experience in a fast-paced customer focused environment desirable Banking experience preferred Strong numeracy and communication (both oral and written) skills High level of attention to detail and commitment to quality Flexible and willing to try different approaches to reach successful outcomes Understanding of compliance framework and regulations such as privacy, KYC amp AML Knowledge and experience in using complaints procedure Working for AMP Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation. It™s an environment that offers challenging and exciting work as well as opportunities for professional growth. We™re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities. We™re transforming our business, and we need people like you to join us on this journey. Wellbeing amp Benefits Wellbeing amp Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion amp Diversity Inclusion amp Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.

    location Parramatta, New South Wales


  • Retail Customer Service Officer - Metro North

    Job no 53552524 Work type Casual Part Time Location NSW - Metro Categories Retail amp Customer Service Competitive hourly rate + 12 super Covering 6 different outlets Casual Opportunity Monday - Friday This is an exciting opportunity to be on the frontline of Australia Post and provide an exceptional level of customer service to all Australians. About your new company Every year, all over Australia, around one million customers walk into one of Australia Post™s 4,400 Post Offices. And it™s our retail teams who make sure that every experience they have is a great one. So if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then you™ve come to the right place. As a Retail Customer Service Officer you will be Working Casually Monday - Friday varying shifts between 830am - 530pm Performing customer sales and service transactions Managing high value transaction accurately “ which includes handling and processing cash, cheques, credit cards and EFTPOS Conducting and processing a number of identity services transactions, including Australian Passport Interview Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities Assisting customers with mail lodgements and associate costs Building rewarding relationships with customers by understanding their needs Assisting with administrative duties such as stocktaking and record maintenance A bit about you You™re a flexible individual who is able to work across a roster spanning Monday to Friday and occasional Saturdays You are able to work across 6 locations including Pennant Hills, St Ives, Hornsby, Hornsby Westfield amp Wahroonga You enjoy working in a team environment You have a background in customer service andor cash handling You can lift up to 16kg of mail repeatedly and able to stand up for most of your shift What™s in it for you? If successful, you™ll be joining an organisation that encourages diversity and inclusivity. You will have the opportunity to learn from the best in the business and take part in extensive training to hone your customer service skills. Your new company strives to support its employees by providing growth opportunities within a high functioning and collaborative environment. Equal Opportunity Employment Statement For us, a diverse, inclusive and enjoyable culture is the foundation for great work. It™s why we encourage applications from people of all ages, nationalities and cultures, and promote a flexible way of working that enables a genuine work-life balance. Plus, our unique scale and scope means there are outstanding opportunities for career growth and personal development, whatever your ambitions. Ready to take the next step in your career? If you™re excited about the opportunity to be part of a team that is deeply committed to customer service for all Australians, then apply today Advertised 17 Feb 2020 AUS Eastern Daylight Time Applications close 20 Feb 2020 AUS Eastern Daylight Time Job no Work type Location Categories About your new company As a Retail Customer Service Officer you will be Working Casually Monday - Friday varying shifts between 830am - 530pm Performing customer sales and service transactions Managing high value transaction accurately “ which includes handling and processing cash, cheques, credit cards and EFTPOS Conducting and processing a number of identity services transactions, including Australian Passport Interview Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities Assisting customers with mail lodgements and associate costs Building rewarding relationships with customers by understanding their needs Assisting with administrative duties such as stocktaking and record maintenance A bit about you You™re a flexible individual who is able to work across a roster spanning Monday to Friday and occasional Saturdays You are able to work across 6 locations including Pennant Hills, St Ives, Hornsby, Hornsby Westfield amp Wahroonga You enjoy working in a team environment You have a background in customer service andor cash handling You can lift up to 16kg of mail repeatedly and able to stand up for most of your shift Advertised Applications close

    location Sydney, New South Wales


  • Customer Service Consultant/Receptionist

    Are you a skilled and friendly receptionist, sales agent or administrator? Do you love providing great customer service? Are you comfortable working across multiple contact channels? If you would like to work for an organisation that is making a difference, then apply now You will be responsible for providing our customers with an unparalleled experience when they connect with the organisation. We are looking for a friendly person who can handle a busy environment, while making every customer feel valued. We™re after someone who is comfortable using a range of communication channels “ face-to-face, phone, email and web forms. You™ll be the first point of contact for new our clients too - starting the conversation and generating enthusiasm for the amazing services we offer. You will also undertake general reception and administration duties to support the effective and efficient operations of the Allambie Heights campus. Working as part of a close-knit Customer Service team, you™ll be responsible and accountable for your own work performance and expected to exercise judgement and initiative to resolve day-to-day service queries and issues. We™re always looking for ways to improve the customer experience so you will actively contribute to meetings and projects with other team members. The role is located at Allambie Heights on Sydney™s Northern Beaches and is a 3-day a week position. Initially, this will be Monday to Wednesday, but a monthly Saturday shift will soon apply. The ideal candidate will also be available for additional hours on Thursdays and Fridays (with notice). Who are we? At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality therapies, life skills programs, equipment and support for people living with neurological or physical disabilities and their families. Our priority is to support people living with a disability to lead an independent and inclusive life. Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values “ integrity, passion, excellence, courage and respect. What do we offer? a competitive salary and benefits package every opportunity to apply your experience and expertise to benefit your customers and the team the chance for additional training to continuously develop your skills the chance to contribute your ideas for improving quality and service delivery, and to be involved in decision-making interesting, varied and rewarding work. What will you bring to the role? Excellent verbal and written communication skills. Good numeracy skills Confident and accurate use of various technologies “ including telephone systems, databases, Microsoft Office and other software as required A sound understanding and demonstration of team procedures to facilitate the smooth operations of the Customer Service team Empathy for and knowledge of the lived experience of people with a disability and their families Willingness to learn additional skills to support the delivery of a high-quality customer experience Punctuality and time management A flexible and collaborative approach. How to apply As part of the application process, you will need to respond to the full selection criteria and upload your resume. Apply now to complete your application. Note this role is a level 4 within the Cerebral Palsy Alliance Corporate Support role family. Are you a skilled and friendly receptionist, sales agent or administrator? Do you love providing great customer service? Are you comfortable working across multiple contact channels? If you would like to work for an organisation that is making a difference, then apply now You will be responsible for providing our customers with an unparalleled experience when they connect with the organisation. We are looking for a friendly person who can handle a busy environment, while making every customer feel valued. We™re after someone who is comfortable using a range of communication channels “ face-to-face, phone, email and web forms. You™ll be the first point of contact for new our clients too - starting the conversation and generating enthusiasm for the amazing services we offer. You will also undertake general reception and administration duties to support the effective and efficient operations of the Allambie Heights campus. Working as part of a close-knit Customer Service team, you™ll be responsible and accountable for your own work performance and expected to exercise judgement and initiative to resolve day-to-day service queries and issues. We™re always looking for ways to improve the customer experience so you will actively contribute to meetings and projects with other team members. The role is located at Allambie Heights on Sydney™s Northern Beaches and is a 3-day a week position. Initially, this will be Monday to Wednesday, but a monthly Saturday shift will soon apply. The ideal candidate will also be available for additional hours on Thursdays and Fridays (with notice). Who are we? At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality therapies, life skills programs, equipment and support for people living with neurological or physical disabilities and their families. Our priority is to support people living with a disability to lead an independent and inclusive life. Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values “ integrity, passion, excellence, courage and respect. What do we offer? a competitive salary and benefits package every opportunity to apply your experience and expertise to benefit your customers and the team the chance for additional training to continuously develop your skills the chance to contribute your ideas for improving quality and service delivery, and to be involved in decision-making interesting, varied and rewarding work. What will you bring to the role? Excellent verbal and written communication skills. Good numeracy skills Confident and accurate use of various technologies “ including telephone systems, databases, Microsoft Office and other software as required A sound understanding and demonstration of team procedures to facilitate the smooth operations of the Customer Service team Empathy for and knowledge of the lived experience of people with a disability and their families Willingness to learn additional skills to support the delivery of a high-quality customer experience Punctuality and time management A flexible and collaborative approach. How to apply As part of the application process, you will need to respond to the full selection criteria and upload your resume. Apply now to complete your application. Note this role is a level 4 within the Cerebral Palsy Alliance Corporate Support role family. Are you a skilled and friendly receptionist, sales agent or administrator? Are you a skilled and friendly receptionist, sales agent or administrator? Are you a skilled and friendly receptionist, sales agent or administrator? Do you love providing great customer service? Do you love providing great customer service? Do you love providing great customer service? Are you comfortable working across multiple contact channels? Are you comfortable working across multiple contact channels? Are you comfortable working across multiple contact channels? If you would like to work for an organisation that is making a difference, then apply now You will be responsible for providing our customers with an unparalleled experience when they connect with the organisation. We are looking for a friendly person who can handle a busy environment, while making every customer feel valued. We™re after someone who is comfortable using a range of communication channels “ face-to-face, phone, email and web forms. You™ll be the first point of contact for new our clients too - starting the conversation and generating enthusiasm for the amazing services we offer. You will also undertake general reception and administration duties to support the effective and efficient operations of the Allambie Heights campus. Working as part of a close-knit Customer Service team, you™ll be responsible and accountable for your own work performance and expected to exercise judgement and initiative to resolve day-to-day service queries and issues. We™re always looking for ways to improve the customer experience so you will actively contribute to meetings and projects with other team members. The role is located at Allambie Heights on Sydney™s Northern Beaches and is a 3-day a week position. Initially, this will be Monday to Wednesday, but a monthly Saturday shift will soon apply. The ideal candidate will also be available for additional hours on Thursdays and Fridays (with notice). Who are we? Who are we? At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality therapies, life skills programs, equipment and support for people living with neurological or physical disabilities and their families. Our priority is to support people living with a disability to lead an independent and inclusive life. Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values “ integrity, passion, excellence, courage and respect. What do we offer? What do we offer? a competitive salary and benefits package every opportunity to apply your experience and expertise to benefit your customers and the team the chance for additional training to continuously develop your skills the chance to contribute your ideas for improving quality and service delivery, and to be involved in decision-making interesting, varied and rewarding work. What will you bring to the role? What will you bring to the role? Excellent verbal and written communication skills. Good numeracy skills Confident and accurate use of various technologies “ including telephone systems, databases, Microsoft Office and other software as required A sound understanding and demonstration of team procedures to facilitate the smooth operations of the Customer Service team Empathy for and knowledge of the lived experience of people with a disability and their families Willingness to learn additional skills to support the delivery of a high-quality customer experience Punctuality and time management A flexible and collaborative approach. How to apply How to apply As part of the application process, you will need to respond to the full selection criteria and upload your resume. Apply now to complete your application. Apply now Note this role is a level 4 within the Cerebral Palsy Alliance Corporate Support role family. Note this role is a level 4 within the Cerebral Palsy Alliance Corporate Support role family. Note this role is a level 4 within the Cerebral Palsy Alliance Corporate Support role family.

    location Northern Beaches Council, New South Wales


  • Graduate Customer Service Executive

    Continual training and development programs Working with leading edge technologies The opportunity for a graduate to optimise their opportunities within the corp The Company Our client is a customer focused organisation that are looking for a keen graduate to join their expanding team. This opportunity will allow the graduate to evolve and develop the position overtime in alignment with the company™s goals. The company will support, encourage and inspire graduates for greatness, they are looking for team members who are innovative and challenge conventionally thinking. Once on board, the graduates will join the supportive graduate network, which provides members with social, learning, and networking experiences that are invaluable to team culture and imperative to graduates™ success. This opportunity will offer the graduate challenges and stimulated within their positions while being guided and supported by their peers. As part of the role graduates will be expected to Working closely with new and existing clients Developing positive relationships with clients Expand awareness of the product and services range Coordinator appointments and putting together any necessary sales material and collateral to complete the sale In order to be a successful candidate you will need to Have excellent communication skills Be able to talk the talk and walk the walk. Easily understand and drive the vision, strategy, direction and motivates for the chosen vertical Gain satisfaction through developing an annual sales and marketing strategy, exceeding your targets and being financially rewarded This is a great opportunity for any graduate looking for a diverse role, within the corporate sector, working with an international organisation. For more information on ProForce and what we do, check out our Facebook page httpswww.facebook.comproforceaustralia or visit our website httpproforce.net.au In order to be considered for this role you must have a completed university degree and hold Australian permanent residency Continual training and development programs Working with leading edge technologies The opportunity for a graduate to optimise their opportunities within the corp The Company Our client is a customer focused organisation that are looking for a keen graduate to join their expanding team. This opportunity will allow the graduate to evolve and develop the position overtime in alignment with the company™s goals. The company will support, encourage and inspire graduates for greatness, they are looking for team members who are innovative and challenge conventionally thinking. Once on board, the graduates will join the supportive graduate network, which provides members with social, learning, and networking experiences that are invaluable to team culture and imperative to graduates™ success. This opportunity will offer the graduate challenges and stimulated within their positions while being guided and supported by their peers. As part of the role graduates will be expected to Working closely with new and existing clients Developing positive relationships with clients Expand awareness of the product and services range Coordinator appointments and putting together any necessary sales material and collateral to complete the sale In order to be a successful candidate you will need to Have excellent communication skills Be able to talk the talk and walk the walk. Easily understand and drive the vision, strategy, direction and motivates for the chosen vertical Gain satisfaction through developing an annual sales and marketing strategy, exceeding your targets and being financially rewarded This is a great opportunity for any graduate looking for a diverse role, within the corporate sector, working with an international organisation. For more information on ProForce and what we do, check out our Facebook page httpswww.facebook.comproforceaustralia or visit our website httpproforce.net.au In order to be considered for this role you must have a completed university degree and hold Australian permanent residency Continual training and development programs Working with leading edge technologies The opportunity for a graduate to optimise their opportunities within the corp The Company Working closely with new and existing clients Developing positive relationships with clients Expand awareness of the product and services range Coordinator appointments and putting together any necessary sales material and collateral to complete the sale Have excellent communication skills Be able to talk the talk and walk the walk. Easily understand and drive the vision, strategy, direction and motivates for the chosen vertical Gain satisfaction through developing an annual sales and marketing strategy, exceeding your targets and being financially rewarded In order to be considered for this role you must have a completed university degree and hold Australian permanent residency In order to be considered for this role you must have a completed university degree and hold Australian permanent residency

    location Sydney, New South Wales


  • Customer Service Representative (Thursday - Monday Work Week)

    G™Day. Nice to meet you. We™re OFX, a global provider of online, international payment services for our personal, business and partner customers. Headquartered in Sydney with 6 offices worldwide. We™re a values-based organisation and we™re particularly proud of our genuinely diverse employee and partner makeup, globally collaborative culture, and internal knowledge and talent. Currently we have a vacancy within our friendly amp energetic team for a Customer Service Representative (Client Associate “ Consumer). This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients, whilst maintaining our award-winning reputation for ease of transaction and friendly service. This role will suit an individual who loves to build client relations and deliver exceptional customer service. NOTE This role is Full-Time Permanent working Thursday to Monday, 5 day working week. Hear from some of our team on how they inspire customer confidence in our ˜OFX At Your Service™ video httpsgoo.glRDwGi5 What youll be doing Be the first point of contact on all issues relating to the international payment process You will be allocated tasks across inbound, outbound and email activities, acting as a brand ambassador utilising your first class call handling and communication skills Manage high call and email volumes, and deliver outcomes within specific timeframes Play a pivotal role in welcoming new customers to OFX, verifying customers in accordance with regulatory compliance requirements and advising on our range of transfer services Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements What youll bring A passion for customer service and customer satisfaction Ability to be flexible in a rotating roster, within a fast paced environment Previous customer service, call centre, telemarketing or face-to-face experience within a high volume environment Proven experience in delivering outstanding customer satisfaction. Committed to exceeding key performance indicators Strong computer skills (MS Office) and the ability to adapt to different IT systems Strong communication skills both verbal and written Master of multitasking ability to manage several systems and tasks simultaneously with high attention to detail Team orientated with the ability to work collaboratively University graduateaccreditation is advantageous, however not essential What we offer We have a new custom designed CBD located office with jukebox music throughout the office. Take a look around at our Sydney CBD office, httpsgoo.gl0pb1km. Have a life. We pride worklife balance we encourage employees to work productively and efficiently. After all, one of our values is œGSD We have some great perks On-site barista (free coffee), fresh fruit, showers with towel service and foosball table. Celebrate your Birthday with our Birthday leave Bring your big ideas. Bring your knowledge We™re here to listen. We value your insights and contribution, because pushing boundaries is a core value here. Keep moving. Our employee-led committees organise new and exciting events to keep our employees engaged inside and outside the office. Whether it™s participating in our weekly yoga class, a gaming or trivia night, our team wants you to feel welcome Additional information You must have full working rights in Australia to be considered for this position. G™Day. Nice to meet you. We™re OFX, a global provider of online, international payment services for our personal, business and partner customers. Headquartered in Sydney with 6 offices worldwide. We™re a values-based organisation and we™re particularly proud of our genuinely diverse employee and partner makeup, globally collaborative culture, and internal knowledge and talent. Currently we have a vacancy within our friendly amp energetic team for a Customer Service Representative (Client Associate “ Consumer). This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients, whilst maintaining our award-winning reputation for ease of transaction and friendly service. This role will suit an individual who loves to build client relations and deliver exceptional customer service. NOTE This role is Full-Time Permanent working Thursday to Monday, 5 day working week. Hear from some of our team on how they inspire customer confidence in our ˜OFX At Your Service™ video httpsgoo.glRDwGi5 What youll be doing Be the first point of contact on all issues relating to the international payment process You will be allocated tasks across inbound, outbound and email activities, acting as a brand ambassador utilising your first class call handling and communication skills Manage high call and email volumes, and deliver outcomes within specific timeframes Play a pivotal role in welcoming new customers to OFX, verifying customers in accordance with regulatory compliance requirements and advising on our range of transfer services Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements What youll bring A passion for customer service and customer satisfaction Ability to be flexible in a rotating roster, within a fast paced environment Previous customer service, call centre, telemarketing or face-to-face experience within a high volume environment Proven experience in delivering outstanding customer satisfaction. Committed to exceeding key performance indicators Strong computer skills (MS Office) and the ability to adapt to different IT systems Strong communication skills both verbal and written Master of multitasking ability to manage several systems and tasks simultaneously with high attention to detail Team orientated with the ability to work collaboratively University graduateaccreditation is advantageous, however not essential What we offer We have a new custom designed CBD located office with jukebox music throughout the office. Take a look around at our Sydney CBD office, httpsgoo.gl0pb1km. Have a life. We pride worklife balance we encourage employees to work productively and efficiently. After all, one of our values is œGSD We have some great perks On-site barista (free coffee), fresh fruit, showers with towel service and foosball table. Celebrate your Birthday with our Birthday leave Bring your big ideas. Bring your knowledge We™re here to listen. We value your insights and contribution, because pushing boundaries is a core value here. Keep moving. Our employee-led committees organise new and exciting events to keep our employees engaged inside and outside the office. Whether it™s participating in our weekly yoga class, a gaming or trivia night, our team wants you to feel welcome Additional information You must have full working rights in Australia to be considered for this position. G™Day. Nice to meet you. We™re OFX, a global provider of online, international payment services for our personal, business and partner customers. Headquartered in Sydney with 6 offices worldwide. We™re a values-based organisation and we™re particularly proud of our genuinely diverse employee and partner makeup, globally collaborative culture, and internal knowledge and talent. Currently we have a vacancy within our friendly amp energetic team for a Customer Service Representative (Client Associate “ Consumer). This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients, whilst maintaining our award-winning reputation for ease of transaction and friendly service. This role will suit an individual who loves to build client relations and deliver exceptional customer service. NOTE This role is Full-Time Permanent working Thursday to Monday, 5 day working week. Hear from some of our team on how they inspire customer confidence in our ˜OFX At Your Service™ video httpsgoo.glRDwGi5 What youll be doing Be the first point of contact on all issues relating to the international payment process You will be allocated tasks across inbound, outbound and email activities, acting as a brand ambassador utilising your first class call handling and communication skills Manage high call and email volumes, and deliver outcomes within specific timeframes Play a pivotal role in welcoming new customers to OFX, verifying customers in accordance with regulatory compliance requirements and advising on our range of transfer services Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements What youll bring A passion for customer service and customer satisfaction Ability to be flexible in a rotating roster, within a fast paced environment Previous customer service, call centre, telemarketing or face-to-face experience within a high volume environment Proven experience in delivering outstanding customer satisfaction. Committed to exceeding key performance indicators Strong computer skills (MS Office) and the ability to adapt to different IT systems Strong communication skills both verbal and written Master of multitasking ability to manage several systems and tasks simultaneously with high attention to detail Team orientated with the ability to work collaboratively University graduateaccreditation is advantageous, however not essential What we offer We have a new custom designed CBD located office with jukebox music throughout the office. Take a look around at our Sydney CBD office, httpsgoo.gl0pb1km. Have a life. We pride worklife balance we encourage employees to work productively and efficiently. After all, one of our values is œGSD We have some great perks On-site barista (free coffee), fresh fruit, showers with towel service and foosball table. Celebrate your Birthday with our Birthday leave Bring your big ideas. Bring your knowledge We™re here to listen. We value your insights and contribution, because pushing boundaries is a core value here. Keep moving. Our employee-led committees organise new and exciting events to keep our employees engaged inside and outside the office. Whether it™s participating in our weekly yoga class, a gaming or trivia night, our team wants you to feel welcome Additional information You must have full working rights in Australia to be considered for this position.

    location Sydney, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Matraville, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Matraville, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data amp Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go-getter attitude Knowledge-driven, wanting to learn from the best Results driven Excellent customer service and problem-solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong ability to build rapport with clients and the team If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Matraville, New South Wales


  • Specialist Customer Service Agent

    At RØDE Microphones we are Passionate about Audio. Part of The Freedman Group, RØDE is a leading manufacturer of high-quality microphones and audio equipment, which can be found in studios, venues, on-location, and in the hands of creatives in every corner of the world. Our products are designed and primarily manufactured by our industry-leading team in Sydney and are exported to over 119 countries globally through more than 6000 dealers, including Amazon, Best Buy, Sweetwater, Guitar Center, Thomann and JB Hi-Fi. Our employees are passionate, hard working, talented and are pivotal to our success. We are looking for an audio systems specialist to join our customer service team at our global Sydney HQ to offer first-line technical support for a range of professional audio products. We pride ourselves on having the best customer service of any audio brand, and you will be an integral part of delivering this exceptional service to all of our customers, both in Australia and throughout the world. So If you are interested in pursuing a unique opportunity to work with one of the most exciting, forward-thinking companies in Australia, inspiring millions of people around the world to realise their creative vision, apply today. We want you You will be responsible for dealing with technical customer service enquiries both via email social media and by phone. This includes all queries for our more complex products, including our audio test and measurement suite, ambisonic microphone range and software-based products. You will have excellent communications skills, able to work with customers to assist them with often complex technical enquiries suggesting solutions and fault-finding in order to ensure they have the best experience of RØDE. Our campus is designed to create an atmosphere which reflects our love of cutting edge technology, collaboration, and our deep connection to music, film and all things audio. Our facilities are cutting-edge and are constantly expanding as we increase our capability with new technologies and processes. RØDE™s investment in our in-house capability is aggressive, unmatched in the industry. RØDE Microphones values diversity in the workplace and encourages applications from people of all genders, ages and backgrounds. At RØDE Microphones we are Passionate about Audio. Part of The Freedman Group, RØDE is a leading manufacturer of high-quality microphones and audio equipment, which can be found in studios, venues, on-location, and in the hands of creatives in every corner of the world. Our products are designed and primarily manufactured by our industry-leading team in Sydney and are exported to over 119 countries globally through more than 6000 dealers, including Amazon, Best Buy, Sweetwater, Guitar Center, Thomann and JB Hi-Fi. Our employees are passionate, hard working, talented and are pivotal to our success. We are looking for an audio systems specialist to join our customer service team at our global Sydney HQ to offer first-line technical support for a range of professional audio products. We pride ourselves on having the best customer service of any audio brand, and you will be an integral part of delivering this exceptional service to all of our customers, both in Australia and throughout the world. So If you are interested in pursuing a unique opportunity to work with one of the most exciting, forward-thinking companies in Australia, inspiring millions of people around the world to realise their creative vision, apply today. We want you You will be responsible for dealing with technical customer service enquiries both via email social media and by phone. This includes all queries for our more complex products, including our audio test and measurement suite, ambisonic microphone range and software-based products. You will have excellent communications skills, able to work with customers to assist them with often complex technical enquiries suggesting solutions and fault-finding in order to ensure they have the best experience of RØDE. Our campus is designed to create an atmosphere which reflects our love of cutting edge technology, collaboration, and our deep connection to music, film and all things audio. Our facilities are cutting-edge and are constantly expanding as we increase our capability with new technologies and processes. RØDE™s investment in our in-house capability is aggressive, unmatched in the industry. RØDE Microphones values diversity in the workplace and encourages applications from people of all genders, ages and backgrounds. At RØDE Microphones we are Passionate about Audio. Part of The Freedman Group, RØDE is a leading manufacturer of high-quality microphones and audio equipment, which can be found in studios, venues, on-location, and in the hands of creatives in every corner of the world. Our products are designed and primarily manufactured by our industry-leading team in Sydney and are exported to over 119 countries globally through more than 6000 dealers, including Amazon, Best Buy, Sweetwater, Guitar Center, Thomann and JB Hi-Fi. Our employees are passionate, hard working, talented and are pivotal to our success. We are looking for an audio systems specialist to join our customer service team at our global Sydney HQ to offer first-line technical support for a range of professional audio products. We pride ourselves on having the best customer service of any audio brand, and you will be an integral part of delivering this exceptional service to all of our customers, both in Australia and throughout the world. So If you are interested in pursuing a unique opportunity to work with one of the most exciting, forward-thinking companies in Australia, inspiring millions of people around the world to realise their creative vision, apply today. We want you You will be responsible for dealing with technical customer service enquiries both via email social media and by phone. This includes all queries for our more complex products, including our audio test and measurement suite, ambisonic microphone range and software-based products. You will have excellent communications skills, able to work with customers to assist them with often complex technical enquiries suggesting solutions and fault-finding in order to ensure they have the best experience of RØDE. Our campus is designed to create an atmosphere which reflects our love of cutting edge technology, collaboration, and our deep connection to music, film and all things audio. Our facilities are cutting-edge and are constantly expanding as we increase our capability with new technologies and processes. RØDE™s investment in our in-house capability is aggressive, unmatched in the industry. RØDE Microphones values diversity in the workplace and encourages applications from people of all genders, ages and backgrounds.

    location North Sydney, New South Wales


  • Associate Account Strategist, Google Customer Solutions, University Graduate

    Minimum qualifications Currently pursuing a Bachelors or Masters degree. Experience in customer support, account management (direct andor offline), project management or consulting. Preferred qualifications Experience in online advertising or rich media solutions. Proactive, efficient and responsible and enjoys selling advertising solutions and identifying growth opportunities. Refined and robust consultative sales skills with track record of closing new business, up-selling clients on new opportunities and pitching to both day to day and executive level contacts. Ability to influence stakeholders internally and externally to deliver impact. Excellent analytical skills, with an ability to see both detail and big picture issues. Demonstrated tolerance for ambiguity, with the ability to work effectively in a constantly evolving environment. Self-motivated individual with a growth mindset. Authorization to work in Australia. About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Googles key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the human face of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses. Responsibilities Advocate and optimize customer success through core sales activity. Manage trusted relationships with clients and develop digital solutions to help their business succeed. Help grow the scope of clients™ accounts with Google Ads. Manage portfolio business growth and meet the quarterly goal and think of creative ways to improve our relationships with our clients and grow client business. Persuade clients of the wider strategic opportunities. Improve clients campaign performance and their return on investment. Establish relationships across multiple levels within client businesses (e.g., CEO, CMO, Digital Marketing Manager, etc.). At Google, we don™t just accept difference”we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Googles EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form. Minimum qualifications Currently pursuing a Bachelors or Masters degree. Experience in customer support, account management (direct andor offline), project management or consulting. Preferred qualifications Experience in online advertising or rich media solutions. Proactive, efficient and responsible and enjoys selling advertising solutions and identifying growth opportunities. Refined and robust consultative sales skills with track record of closing new business, up-selling clients on new opportunities and pitching to both day to day and executive level contacts. Ability to influence stakeholders internally and externally to deliver impact. Excellent analytical skills, with an ability to see both detail and big picture issues. Demonstrated tolerance for ambiguity, with the ability to work effectively in a constantly evolving environment. Self-motivated individual with a growth mindset. Authorization to work in Australia. About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Googles key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the human face of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses. Responsibilities Advocate and optimize customer success through core sales activity. Manage trusted relationships with clients and develop digital solutions to help their business succeed. Help grow the scope of clients™ accounts with Google Ads. Manage portfolio business growth and meet the quarterly goal and think of creative ways to improve our relationships with our clients and grow client business. Persuade clients of the wider strategic opportunities. Improve clients campaign performance and their return on investment. Establish relationships across multiple levels within client businesses (e.g., CEO, CMO, Digital Marketing Manager, etc.). At Google, we don™t just accept difference”we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Googles EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form. Minimum qualifications Currently pursuing a Bachelors or Masters degree. Experience in customer support, account management (direct andor offline), project management or consulting. Preferred qualifications Experience in online advertising or rich media solutions. Proactive, efficient and responsible and enjoys selling advertising solutions and identifying growth opportunities. Refined and robust consultative sales skills with track record of closing new business, up-selling clients on new opportunities and pitching to both day to day and executive level contacts. Ability to influence stakeholders internally and externally to deliver impact. Excellent analytical skills, with an ability to see both detail and big picture issues. Demonstrated tolerance for ambiguity, with the ability to work effectively in a constantly evolving environment. Self-motivated individual with a growth mindset. Authorization to work in Australia. About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Googles key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the human face of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses. About the job About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Googles key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the human face of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses. Responsibilities Advocate and optimize customer success through core sales activity. Manage trusted relationships with clients and develop digital solutions to help their business succeed. Help grow the scope of clients™ accounts with Google Ads. Manage portfolio business growth and meet the quarterly goal and think of creative ways to improve our relationships with our clients and grow client business. Persuade clients of the wider strategic opportunities. Improve clients campaign performance and their return on investment. Establish relationships across multiple levels within client businesses (e.g., CEO, CMO, Digital Marketing Manager, etc.). Responsibilities Responsibilities Advocate and optimize customer success through core sales activity. Manage trusted relationships with clients and develop digital solutions to help their business succeed. Help grow the scope of clients™ accounts with Google Ads. Manage portfolio business growth and meet the quarterly goal and think of creative ways to improve our relationships with our clients and grow client business. Persuade clients of the wider strategic opportunities. Improve clients campaign performance and their return on investment. Establish relationships across multiple levels within client businesses (e.g., CEO, CMO, Digital Marketing Manager, etc.).

    location North Sydney, New South Wales


  • Customer Service Officer

    Job Description Benefits Close to public transport Experience with a global well-established organisation Be an integral part of the customer service team Possible permanent position afetr 2 months About the client Our client has a significant national and international profile in the food industry. Based in the western suburbs of Sydney and offering a wide range of high quality food products Duties As Customer Service Officer, it will be necessary to carry out the following Enter orders into the system as necessary and liaise with customers to process orders and advise on delivery times Liaise with suppliers as required and maintain floor stock Liaise with internal staff to ensure all compliance documentation is current Assist with quoting and forecasting Check certificates of analysis against specifications Skills and Experience Previous experience within a food or chemical company Attention to detail and accuracy entering information Strong microsoft office skills Strong procedural and safety experience Knowledge of customer service principles and practices If this is of interest, please APPLY now. Questions can be directed to Aaron Chur at Fuse Recruitment on 0413 630 324 Job Description Benefits Close to public transport Experience with a global well-established organisation Be an integral part of the customer service team Possible permanent position afetr 2 months About the client Our client has a significant national and international profile in the food industry. Based in the western suburbs of Sydney and offering a wide range of high quality food products Duties As Customer Service Officer, it will be necessary to carry out the following Enter orders into the system as necessary and liaise with customers to process orders and advise on delivery times Liaise with suppliers as required and maintain floor stock Liaise with internal staff to ensure all compliance documentation is current Assist with quoting and forecasting Check certificates of analysis against specifications Skills and Experience Previous experience within a food or chemical company Attention to detail and accuracy entering information Strong microsoft office skills Strong procedural and safety experience Knowledge of customer service principles and practices If this is of interest, please APPLY now. Questions can be directed to Aaron Chur at Fuse Recruitment on 0413 630 324 Job Description Job Description Job Description Benefits Benefits Close to public transport Experience with a global well-established organisation Be an integral part of the customer service team Possible permanent position afetr 2 months About the client About the client Our client has a significant national and international profile in the food industry. Based in the western suburbs of Sydney and offering a wide range of high quality food products Duties Duties As Customer Service Officer, it will be necessary to carry out the following Enter orders into the system as necessary and liaise with customers to process orders and advise on delivery times Liaise with suppliers as required and maintain floor stock Liaise with internal staff to ensure all compliance documentation is current Assist with quoting and forecasting Check certificates of analysis against specifications Skills and Experience Skills and Experience Previous experience within a food or chemical company Attention to detail and accuracy entering information Strong microsoft office skills Strong procedural and safety experience Knowledge of customer service principles and practices If this is of interest, please APPLY now. Questions can be directed to Aaron Chur at Fuse Recruitment on 0413 630 324

    location Blacktown, New South Wales


  • Customer Service Representative

    55,000 package salary Incentives provided after probation period Modern offices and great work culture Great role for car enthusiasts. Parramatta location. The Company Our client is a nationally recognised Insurance Company that specialises in Motor Claims Management. The Role As a Customer Service Representative, your duties will include but not be limited to Take inbound calls regarding general inquiries, quotes and policy terms. Return calls amp general emails to up sell and cross sell the brand to new and existing customers Follow up warm leads Maintain and update the databases Salary 55,000 package salary Location Paramatta Hours Monday - Friday, 8am- 7pm (rotating shift) 7.5 hours max a day The Ideal Candidate As a successful Customer Service Representative, you will offer Previous experience in sales is essential Previous experience in a customer service role An interest in cars would be ideal Previous experience in an Insurance industry Administration experience Excellent Verbal and written communication skills A positive and outgoing attitude focused on customer satisfaction. How to Apply Please send your resume to Kate by clicking the Apply Now button. For a confidential discussion please contact Kate on 0477 773 466. 55,000 package salary Incentives provided after probation period Modern offices and great work culture Great role for car enthusiasts. Parramatta location. The Company Our client is a nationally recognised Insurance Company that specialises in Motor Claims Management. The Role As a Customer Service Representative, your duties will include but not be limited to Take inbound calls regarding general inquiries, quotes and policy terms. Return calls amp general emails to up sell and cross sell the brand to new and existing customers Follow up warm leads Maintain and update the databases Salary 55,000 package salary Location Paramatta Hours Monday - Friday, 8am- 7pm (rotating shift) 7.5 hours max a day The Ideal Candidate As a successful Customer Service Representative, you will offer Previous experience in sales is essential Previous experience in a customer service role An interest in cars would be ideal Previous experience in an Insurance industry Administration experience Excellent Verbal and written communication skills A positive and outgoing attitude focused on customer satisfaction. How to Apply Please send your resume to Kate by clicking the Apply Now button. For a confidential discussion please contact Kate on 0477 773 466. 55,000 package salary Incentives provided after probation period Modern offices and great work culture Great role for car enthusiasts. Parramatta location. The Company The Role Take inbound calls regarding general inquiries, quotes and policy terms. Return calls amp general emails to up sell and cross sell the brand to new and existing customers Follow up warm leads Maintain and update the databases Salary 55,000 package salary Salary Location Paramatta Location Hours Monday - Friday, 8am- 7pm (rotating shift) 7.5 hours max a day Hours The Ideal Candidate Previous experience in sales is essential Previous experience in sales is essential Previous experience in a customer service role Previous experience in a customer service role An interest in cars would be ideal Previous experience in an Insurance industry Administration experience Excellent Verbal and written communication skills A positive and outgoing attitude focused on customer satisfaction. How to Apply

    location North Parramatta, New South Wales


  • Customer Service Officer

    About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role The role provides advice, excellent customer service and assistance to our members in our George Street Branch. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a full time fixed term contract until September 2020 with the potential to being extended. Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role The role provides advice, excellent customer service and assistance to our members in our George Street Branch. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a full time fixed term contract until September 2020 with the potential to being extended. Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers About HCF About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role About the Role The role provides advice, excellent customer service and assistance to our members in our George Street Branch. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. This is a full time fixed term contract until September 2020 with the potential to being extended. Responsibilities Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Benefits Up to 50 discount on health cover, pet amp travel insurance Family amp Friends day Organisational wide Recognition amp Rewards program Generous Parental Leave Scheme Health amp Wellbeing Initiatives A career with us “ How to Apply A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers

    location Australia, New South Wales


  • Customer Support - Minto

    Customer Support - Minto Job no Work type Full time Location Sydney Categories AdministrationSupport, Call CentreCustomer Service Customer Support - Minto Your next company Part of the CSR group, AFS Walling Solutions manufactures the lightest innovative proprietary walling systems for the building and construction industry. Our Smarter Permanent Formwork enjoys an impressive reputation throughout Australia and abroad as a result of offering real world solutions to architects, engineers, builders and developers. Our business is growing rapidly and we have a fantastic opportunity to join our lead generation team About the role This position is the primary point of contact for external amp internal customer interaction. It acts as a support to the Sales, Estimating and Lead Generation teams. The role consists of completing administrative associated tasks for the internal and external sales team, customer order entry amp amendment, CRM tasks, managing calendars and appointments. Primary Responsibilities include Working closely with internal amp external customers, providing exceptional service amp support to understand their needs amp requirements amp answer, address amp follow up on enquiries in a proactive amp efficient manner Ensure phone and email enquiries and orders are processed quickly and accurately Responsive customer communications regarding manufacturing and delivery capabilities or delays Entering and maintaining customer orders into SAP Processing credits and returns in a timely manner Provide quality service to external sales reps in all assigned tasks. Primary contact for external sales for assistance in the away from office dutiesactivities Ensure accurate and timely entry of quote and delivery of quotes to customer Provide support amp back up to the Lead Generation team, making out going sales related calls when required Secure and collate all email information regarding data bases as sent through Maintaining data integrity amp compliance with internal standards amp policies Educate our internal amp external customers on our products and services Work closely with the dispatch and warehouse departments to ensure a high standard of service is provided to our customers General admin and ad hoc tasks as required You must be an experienced team player, have strong writing and organisational skills and be capable of juggling a number of tasks at any given time “ this will include administration, order entry, quotes, developing PowerPoints and a small amount of events management. You are results driven and have always added value in previous organisations youve worked for. Youre used to working with deadlines in a fast-paced environment and know you can meet targets. You are very willing to learn and continue your career with a company that will train you on their way of doing things including company structure, administration and a lot more. Your duties will vary and your day will be very busy. Your key responsibilities will be to ensure that both our internal amp external customers are provided with exception service amp support amp our Sales, Estimating amp Lead Generation teams have what they need, to provide what our customers want, and to assist the team to be the number one sales team in the CSR business. Remuneration package is negotiable based on experience. On offer is a generous base, 12 superannuation, 25 annual leave loading and yearly salary reviews. If you believe this position matches your skills and experience, please click on the apply button below. Advertised 31 Jan 2020 AUS Eastern Daylight Time Applications close 28 Feb 2020 AUS Eastern Daylight Time Customer Support - Minto Job no Work type Full time Location Sydney Categories AdministrationSupport, Call CentreCustomer Service Customer Support - Minto Your next company Part of the CSR group, AFS Walling Solutions manufactures the lightest innovative proprietary walling systems for the building and construction industry. Our Smarter Permanent Formwork enjoys an impressive reputation throughout Australia and abroad as a result of offering real world solutions to architects, engineers, builders and developers. Our business is growing rapidly and we have a fantastic opportunity to join our lead generation team About the role This position is the primary point of contact for external amp internal customer interaction. It acts as a support to the Sales, Estimating and Lead Generation teams. The role consists of completing administrative associated tasks for the internal and external sales team, customer order entry amp amendment, CRM tasks, managing calendars and appointments. Primary Responsibilities include Working closely with internal amp external customers, providing exceptional service amp support to understand their needs amp requirements amp answer, address amp follow up on enquiries in a proactive amp efficient manner Ensure phone and email enquiries and orders are processed quickly and accurately Responsive customer communications regarding manufacturing and delivery capabilities or delays Entering and maintaining customer orders into SAP Processing credits and returns in a timely manner Provide quality service to external sales reps in all assigned tasks. Primary contact for external sales for assistance in the away from office dutiesactivities Ensure accurate and timely entry of quote and delivery of quotes to customer Provide support amp back up to the Lead Generation team, making out going sales related calls when required Secure and collate all email information regarding data bases as sent through Maintaining data integrity amp compliance with internal standards amp policies Educate our internal amp external customers on our products and services Work closely with the dispatch and warehouse departments to ensure a high standard of service is provided to our customers General admin and ad hoc tasks as required You must be an experienced team player, have strong writing and organisational skills and be capable of juggling a number of tasks at any given time “ this will include administration, order entry, quotes, developing PowerPoints and a small amount of events management. You are results driven and have always added value in previous organisations youve worked for. Youre used to working with deadlines in a fast-paced environment and know you can meet targets. You are very willing to learn and continue your career with a company that will train you on their way of doing things including company structure, administration and a lot more. Your duties will vary and your day will be very busy. Your key responsibilities will be to ensure that both our internal amp external customers are provided with exception service amp support amp our Sales, Estimating amp Lead Generation teams have what they need, to provide what our customers want, and to assist the team to be the number one sales team in the CSR business. Remuneration package is negotiable based on experience. On offer is a generous base, 12 superannuation, 25 annual leave loading and yearly salary reviews. If you believe this position matches your skills and experience, please click on the apply button below. Advertised 31 Jan 2020 AUS Eastern Daylight Time Applications close 28 Feb 2020 AUS Eastern Daylight Time Customer Support - Minto Customer Support - Minto Job no Work type Full time Location Sydney Categories AdministrationSupport, Call CentreCustomer Service Job no Work type Location Categories Customer Support - Minto Your next company Part of the CSR group, AFS Walling Solutions manufactures the lightest innovative proprietary walling systems for the building and construction industry. Our Smarter Permanent Formwork enjoys an impressive reputation throughout Australia and abroad as a result of offering real world solutions to architects, engineers, builders and developers. Our business is growing rapidly and we have a fantastic opportunity to join our lead generation team About the role This position is the primary point of contact for external amp internal customer interaction. It acts as a support to the Sales, Estimating and Lead Generation teams. The role consists of completing administrative associated tasks for the internal and external sales team, customer order entry amp amendment, CRM tasks, managing calendars and appointments. Primary Responsibilities include Working closely with internal amp external customers, providing exceptional service amp support to understand their needs amp requirements amp answer, address amp follow up on enquiries in a proactive amp efficient manner Ensure phone and email enquiries and orders are processed quickly and accurately Responsive customer communications regarding manufacturing and delivery capabilities or delays Entering and maintaining customer orders into SAP Processing credits and returns in a timely manner Provide quality service to external sales reps in all assigned tasks. Primary contact for external sales for assistance in the away from office dutiesactivities Ensure accurate and timely entry of quote and delivery of quotes to customer Provide support amp back up to the Lead Generation team, making out going sales related calls when required Secure and collate all email information regarding data bases as sent through Maintaining data integrity amp compliance with internal standards amp policies Educate our internal amp external customers on our products and services Work closely with the dispatch and warehouse departments to ensure a high standard of service is provided to our customers General admin and ad hoc tasks as required You must be an experienced team player, have strong writing and organisational skills and be capable of juggling a number of tasks at any given time “ this will include administration, order entry, quotes, developing PowerPoints and a small amount of events management. You are results driven and have always added value in previous organisations youve worked for. Youre used to working with deadlines in a fast-paced environment and know you can meet targets. You are very willing to learn and continue your career with a company that will train you on their way of doing things including company structure, administration and a lot more. Your duties will vary and your day will be very busy. Your key responsibilities will be to ensure that both our internal amp external customers are provided with exception service amp support amp our Sales, Estimating amp Lead Generation teams have what they need, to provide what our customers want, and to assist the team to be the number one sales team in the CSR business. Remuneration package is negotiable based on experience. On offer is a generous base, 12 superannuation, 25 annual leave loading and yearly salary reviews. If you believe this position matches your skills and experience, please click on the apply button below. Customer Support - Minto Customer Support - Minto Your next company Your next company Part of the CSR group, AFS Walling Solutions manufactures the lightest innovative proprietary walling systems for the building and construction industry. Our Smarter Permanent Formwork enjoys an impressive reputation throughout Australia and abroad as a result of offering real world solutions to architects, engineers, builders and developers. Our business is growing rapidly and we have a fantastic opportunity to join our lead generation team About the role About the role This position is the primary point of contact for external amp internal customer interaction. It acts as a support to the Sales, Estimating and Lead Generation teams. The role consists of completing administrative associated tasks for the internal and external sales team, customer order entry amp amendment, CRM tasks, managing calendars and appointments. Primary Responsibilities include Working closely with internal amp external customers, providing exceptional service amp support to understand their needs amp requirements amp answer, address amp follow up on enquiries in a proactive amp efficient manner Ensure phone and email enquiries and orders are processed quickly and accurately Responsive customer communications regarding manufacturing and delivery capabilities or delays Entering and maintaining customer orders into SAP Processing credits and returns in a timely manner Provide quality service to external sales reps in all assigned tasks. Primary contact for external sales for assistance in the away from office dutiesactivities Ensure accurate and timely entry of quote and delivery of quotes to customer Provide support amp back up to the Lead Generation team, making out going sales related calls when required Secure and collate all email information regarding data bases as sent through Maintaining data integrity amp compliance with internal standards amp policies Educate our internal amp external customers on our products and services Work closely with the dispatch and warehouse departments to ensure a high standard of service is provided to our customers General admin and ad hoc tasks as required You must be an experienced team player, have strong writing and organisational skills and be capable of juggling a number of tasks at any given time “ this will include administration, order entry, quotes, developing PowerPoints and a small amount of events management. You are results driven and have always added value in previous organisations youve worked for. Youre used to working with deadlines in a fast-paced environment and know you can meet targets. You are very willing to learn and continue your career with a company that will train you on their way of doing things including company structure, administration and a lot more. Your duties will vary and your day will be very busy. Your key responsibilities will be to ensure that both our internal amp external customers are provided with exception service amp support amp our Sales, Estimating amp Lead Generation teams have what they need, to provide what our customers want, and to assist the team to be the number one sales team in the CSR business. Remuneration package is negotiable based on experience. On offer is a generous base, 12 superannuation, 25 annual leave loading and yearly salary reviews. If you believe this position matches your skills and experience, please click on the apply button below. If you believe this position matches your skills and experience, please click on the apply button below. If you believe this position matches your skills and experience, please click on the apply button below. Advertised 31 Jan 2020 AUS Eastern Daylight Time Applications close 28 Feb 2020 AUS Eastern Daylight Time Advertised Applications close

    location North Sydney, New South Wales


  • Customer Service Coordinator - Westfield Sydney boutique

    Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Overview Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. The Blue Box We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Style your days in a world of luxury. Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking Blue Box. White Ribbon. That™s a wrap. A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. This is only the beginning.

    location North Sydney, New South Wales


  • Customer Service Representative - Medical Devices

    Located in Northern Beaches Leading medical device company Paying 60,000 + Super Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work Located in Northern Beaches Leading medical device company Paying 60,000 + Super Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work Located in Northern Beaches Leading medical device company Paying 60,000 + Super Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work Located in Northern Beaches Leading medical device company Paying 60,000 + Super Located in Northern Beaches Leading medical device company Paying 60,000 + Super Located in Northern Beaches Leading medical device company Paying 60,000 + Super Located in Northern Beaches Leading medical device company Paying 60,000 + Super Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work Benefits An Opportunity to work a leading medical device company Training amp development opportunities Great company culture Parking on Site About the company A global and well established medical device company working with advanced medical equipment and consumable products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work for a hardworking team providing high levels of customer service and commitment to your team each day. Responsibilities Provide a high level of Customer Service Process orders accurately an in a timely fashion on SAP Build strong relationships both internally and externally Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Build strong relationships with internal and external stakeholders To represent the core values of our client and perform your role with integrity. Skills and Experience At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry preferred but not essential Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry skills SAP experience Ability to learn new skills and has the ability to multi task Exceptional attention to detail Professional and mature approach to work

    location North Sydney, New South Wales


  • Customer Service Representative - Medical Devices

    Medical device organisation Located in Northern Beaches Temp to perm opportunity Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company A well-established medical device company working with advanced surgical products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Reference Number BBBH33951158200916794198 Contact Details Rebecca Lloyd Profession Operations gt Customer Service Representative Medical device organisation Located in Northern Beaches Temp to perm opportunity Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company A well-established medical device company working with advanced surgical products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Reference Number BBBH33951158200916794198 Contact Details Rebecca Lloyd Profession Operations gt Customer Service Representative Medical device organisation Located in Northern Beaches Temp to perm opportunity Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company A well-established medical device company working with advanced surgical products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Medical device organisation Located in Northern Beaches Temp to perm opportunity Medical device organisation Located in Northern Beaches Temp to perm opportunity Medical device organisation Located in Northern Beaches Temp to perm opportunity Medical device organisation Located in Northern Beaches Temp to perm opportunity Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company A well-established medical device company working with advanced surgical products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company A well-established medical device company working with advanced surgical products. About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Benefits An Opportunity to work with a leading medical device company Temp to perm opportunity Friendly and supportive culture Parking on Site About the company About the company A well-established medical device company working with advanced surgical products. About the opportunity About the opportunity An opportunity for a Customer Service professional to join a well-established Medical Device company located in the Northern Beaches. Work with a collaborative and friendly team who are passionate about providing high levels of customer service. Responsibilities Responsibilities Provide a high level of Customer Service Process orders accurately and in a timely manner Support team members Problem solve Effectively handle email enquiries from customers, internal stakeholders and other third parties Management of purchase orders Skills and Experience Skills and Experience Customer Service experience in role in the Pharmaceutical, Healthcare, Medical or FMCG essential. Strong communication skills Computer literate with experience with ERP systems High attention to detail Professional and mature approach to work How to Apply How to Apply Click apply or contact Rebecca Lloyd, Sourcing Consultant on rlloydhpgconnect.com Reference Number BBBH33951158200916794198 Contact Details Rebecca Lloyd Profession Operations gt Customer Service Representative Reference Number BBBH33951158200916794198 Reference Number BBBH33951158200916794198 Contact Details Rebecca Lloyd Contact Details Rebecca Lloyd Profession Operations gt Customer Service Representative Profession Operations gt Customer Service Representative Operations gt Customer Service Representative

    location North Sydney, New South Wales


  • Customer Service Specialist - Bondi Junction

    Bondi Junction Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney Eastern Suburbs Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey-Flinders Posting Date 17022020, 91448 PM Closing Date 25022020, 65900 AM Bondi Junction Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Job TellerCustomer Service Representative Primary Location AU-NSW-Sydney Eastern Suburbs Employee Status Permanent Schedule Full-time Recruiter Louise Kinsey-Flinders Posting Date 17022020, 91448 PM Closing Date 25022020, 65900 AM Bondi Junction Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Bondi Junction Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. Bondi Junction Branch Full Time Retail Banking Sales and Customer Service If you have the will¦ we have the way How will I help? How will I help? As Customer Service Specialist you will deliver exceptional customer experience by your customer centric amp relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of each customer you encounter. In this role, you will reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you™ll recognise what they need and recommend products that have real benefits to customers. Whats in it for me? Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service specialists are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What do I need? What do I need? For you, the customer is key. You genuinely enjoy getting to know them and understanding how our products and services can best help them. You get a buzz every time a customer refers their friends and family to you. You™ll be confident to build relationships and manage them for the long-term. You love being part of a team and mentoring others as big pluses amp want to play a key part in the success of the branch you work in. Ideally, you will have already worked in a customer service and sales role, but your experience in other face-to-face sales and service roles would be considered. What™s it like to work here? What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the STG family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit careers.westpacgroup.com.au Brand St.George Brand Job TellerCustomer Service Representative Job Primary Location AU-NSW-Sydney Eastern Suburbs Primary Location Employee Status Permanent Employee Status Schedule Full-time Schedule Recruiter Louise Kinsey-Flinders Recruiter Posting Date 17022020, 91448 PM Posting Date Closing Date 25022020, 65900 AM Closing Date

    location Australia, New South Wales


  • Customer Service Coordinator - Westfield Sydney boutique

    Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. The Blue Box We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Style your days in a world of luxury. Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking Blue Box. White Ribbon. That™s a wrap. A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. This is only the beginning.

    location North Sydney, New South Wales


  • Customer Service Coordinator

    Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Overview Overview The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. The Blue Box Tiffany amp Co., a Symbol of Excellence. The name instills images of Beauty, Romance and Effortless Style. For over 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. The Blue Box We now have an exciting opportunity for a Customer Service Coordinator to join our Westfield Sydney Boutique, on a permanent full time basis. In this role, as part of a team you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post sale offerings and customer correspondence. Responsibilities Responsibilities Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Style your days in a world of luxury. For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams “ of style, glamour and love “ and it is our obligation to honor those dreams with grace and artful understanding. In your role you will Style your days in a world of luxury. Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company™s service quality standards using the approved Tiffany amp Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany amp Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications Qualifications Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. Blue Box. White Ribbon. That™s a wrap. The successful candidate will have a minimum of two years sales experience within a customer -focused environment. Be it Sales, Retail, Hospitality or Aviation¦We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential We are seeking Blue Box. White Ribbon. That™s a wrap. A Blue Box Enthusiast. Solid attention to detail and problem solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues. Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays. Candidates with a bi-lingual capability are encouraged to apply. This is only the beginning. This is only the beginning.

    location North Sydney, New South Wales


  • Customer Service Specialist

    THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must be able to commit to a 24x7 roster Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must be able to commit to a 24x7 roster Close to train station THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must be able to commit to a 24x7 roster Close to train station THE ROLE THE ROLE Manage calls and emails from direct clients - no more face to face sales Create diverse, high-end, exclusive and tailor-made worldwide travel Lifestyle reservations Create exciting worldwide itineraries where no two days will be the same Full training and support provided THE COMPANY THE COMPANY Enjoy working in a fun amp friendly team environment, with supportive management on hand to provide full training amp support Well known travel company where you wont be just a number BENEFITS AT A GLANCE BENEFITS AT A GLANCE Excellent Get paid weekly No more face to face sales Great office environment - these guys know how to work hard but still have fun REQUIREMENTS REQUIREMENTS Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must speak and write fluent Cantonese, Mandarin amp English - all 3 languages a must Must be able to commit to a 24x7 roster Must be able to commit to a 24x7 roster Close to train station Close to train station

    location North Sydney, New South Wales


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